Very helpful over the phone. I called once, they answered quickly and only put me on hold to find the time I request. Great service.

Very small store with a typical items on the shelf, decent selection for basics. Looks like the place caters more to the dealerships and repair businesses. BUT, do your homework before buying anything here, they are way overpriced. The part I purchased was in stock, but happened to notice afterwards, exact item on their website was $10 less. Shame.... on them and shame on me for not looking beforehand. Ive never had this problem with their other larger stores.

Excellent staff, friendly atmosphere, low prices, great selection. They always have what I need. This is what America was like when I was growing up.

Napa Auto Parts is always great. Ill go to one of these instead of OReillys or Autozone always.

Closed on Sunday, while posted hours online show that theyre open.

Very helpful. Excellent service.

Came in for a couple of filters. The guys here are very helpful. We would come back again

Best parts men in the area

PARTS ARE SUPER OVERPRICED. I AM ATTACHING THE PICTURES FOR COMPARISON. NO PRICE MATCHING SERVICES, UNBELIEVABLE NOW DAYS HAVING SUCH A BAD CUSTOMER SERVICES. WALMART SELLS SAME REFRIGERANT FOR $7.97 AND NAPA FOR SOME UNKNOWN REASON SELLS IT FOR $18.69

Great customer service. Todd even helped me put in my brake light. He also recommended a great cleaner for my headlights and showed me how to apply it. Also, people dropped off some essential goodies during this tough time and he gave me some of the supplies. So sweet and helpful!

Recieved the parts and advice I needed and staff were upmost helpful and professional.

Had DEF, thats what I needed, little pricy. 2.5 gal tends to go for $10-13(9.49-12.98) range.Paid over $15ea here. Little surprised but got none the less

HELP ME WITH RIGHT COOLANT . I WAS IN AND OUT VERY QUICKLY.

Fast service, always know what I need just by the car info, never a problem.

The gentleman there was extremely helpful.

Every time I come in here it is a very pleasurable experience. Helpful and friendly staff, and they make awesome recommendations based on needs. Also was able to recycle used battery for me.

These folks were incredibly helpful and generous. I thought it was a blown fuse but they helped me diagnose the problem and turns out both headlights were fried. In and out in fifteen minutes and I did the install myself in the parking lot. Couldnt have asked for better help. Thanks so much!

Closed on sunday. update your hours. watched 3 other people come here to this closed store in the time it took me to write this review. :/

Always have what I need, and these guys are hella friendly! Give them a shot.

Great parts store with extremely knowledgeable staff behind the counter. Jim, Paul, Ted, and Steve are the best in the area. Its fully stocked and has all car, truck, industrial parts you need. If they dont have it, they can get it quickly. One stop shop!

This is not just a Napa Auto Parts, this is a store owned and run by automotive veterans. Ive been going here almost 20 years now and its all the same people still there. Their prices and quality beat out anybody and they give honest advice that will save you money, even if it means you dont buy anything from them. Im a loyal customer for life.

Place is underrated!!! Easy to miss!But Very knowledgeable group and friendly people.While a smaller shop, they were extremely helpful!!!My first stop shop.

A great old auto parts house. Where the people your talking to are very knowledgeable and best of all they want to help you find your correct parts.

Rude and arrogant. Wont honor a battery warranty. No returns. The Lafayette NAPA store was great, but they closed. I guess you have to be a jerk to stay in business. Nothing in the store has a price and they wont tell you what the price is until you buy it. The quality of the parts is a joke. I will never shop there again. I get better service and parts from the other 3 chains: Pep Boys, Autozone, and OReillys..

Last of the real knowledgeable counter help. When my Lafayeytte store closed I was bummed but these guys and gals at WC Napa know their stuff.

They stock TESLA MODEL S Brake PADS . I needed a replacement brake pads. No one carries the parts except NAPA Auto parts . It was an emergency replacement as TESLA itself cant fix it so I have to do it myself. I was blown away NAPA carries the parts. Autozone and Oreilly has to special order them. Very good price also. Thanks Napa for saving me $$$ and time.

$$$$$$ Very expensive place to buy car parts $$$$$$They are convenient for basic car stuff ((( that`s it )))O`REILYS AUTO PARTS STORE will save you a lot of moneyfor a little further drive, AND its worth it ...............

Went in to get some wipers, helped me out with different selections and brands that they got and installed them for me. No compaints. 👍

Traveled from the Midwest and needed a new battery after having our car jump-started twice. Bought an Interstate battery from this store, and the staff was extremely helpful and even let me borrow tools I needed to change out the battery that I didnt have with me. One guy even came outside to help. Great, helpful, and friendly staff and service!!!

Ive been to may auto part store but never got this level of professional advice and service from any other store. I highly recommend going there first rather than running around for miselanious parts. They are super organize and you wont be waiting around like other places.

Did not want to honor a simple return on a new Napa item unopened box just bought a couple days ago. Went to a different Napa they refunded the item instantly.

Sorry I forgot your name, but friendly staff and extremely helpful

I have visited this store a few times and the guys there are always friendly, knowledgeable, and helpful. They have had what I needed for my car each time I was there. I recommend you visit this local auto parts store!

A great auto pts. store in walnut creek !Great staff n car pts., helpfull people, theyll even box multiple items 4 you.

I agree with other reviews, staff is pretty rude and shop is pretty sketchy. Two of the the first three photos in the gallery are stock images, not the actual store. In addition I learned today that though they all say Napa, each one is independent. So you can only return or make inquiries to the store you purchased from.

I like these guys - knowledgeable, friendly and helpful. My go to place for my modern and old vehicles.

Never shop at this location, bad mgmt & customer svc. Prime location with return policy is liked a 3rd world countries.

The guys in here have great experience to draw from. Very fair too

Really helpful staff!

Guy was kinda rude and gave me a hard time because I asked about something similar to what I saw at oreillys. He asked me why the hell would you go to oreiilys? .... Sort of not in a pleasant joking way either. I told him I do prefer Napa auto parts but that the one near me closed and I was at his store because I was passing through and needed something in a pinch.Gave 3 stars for Napa instead of 5 because the guy behind the counter was grumpy. Sometimes its easier to just be nice yall.

Friendly staff

Had the parts I needed

When ineeded parts, they had all the right stuff

They had the part and it was cheaper then any where else.

Extremely helpful and knowledgeable employees and excellent products

The best little auto parts store in Walnut Creek.

Its a quick in and out, good service, just a bad location

These guys know what theyre doing.

Very kind, helpful, and knowledgeable.

Love the service and they are super friendly.

It was conveniently located and had parts for our Sprinter.

Good parts and selection

Best auto parts store around!!

They got it and you will pay

Good care

Very helpful group of guys.

For more than 30 years these have been my go to guys for just about all replacement car parts I buy. Ted and Steve have helped me through many issues in the past. Jim and a few others have also helped with machine shop services and if they couldnt do it they sent me to who could.

Nice guys, very helpful

Great customer service

Very helpful personnel

Great customer service

Had what I needed when nobody else did.

Customer service is good!!!

This guys make hydraulic houses.

Very helpful

Great staff

Friendly staff.

Very friendly