Dont deal with them.I bought a shaving machine They charged my card once I ordered then. they didnt ship itI sent them a lot of messages and waited many days till the told me sorry we will ship itI received very late and when I had the machine which comes with some parts one of them was missing (a blade)I send them many messages they ignored my messagesto be honest They answered once by non useful answerI dont know what to do there is no phone no to call I am only able to send messages and it is weeks a go since I sent the first message and no useful answer so far