I dropped by the other day at the store. Jackie was so patient and helpful to me. She showed me how to take window sash out. And answered all the questions I had. I just want to say Thank You to Jackie. Your kindness and professionalism are dearly appreciated!

Banner Glass, Waltham did an amazing job on my new bathroom shower door. Service from start to finish from everyone was above par. Only wish all companies operated with care, knowledge and service like they do. You guys are the Best!

Were very happy with our shower door, installed beginning of January.Its a family business with really great people. The website is not so clear even if you can see an incredible glass staircase. Best way to order is to visit their showroom. The showroom is not big but you can see everything. I got good advice and information about part durability and guarantee. Their price transparency is great. In 10 minutes, I got the 2 quotes I needed ; no need to wait 2 days for an email and no bad surprise in terms of prices. During delivery, they protected the tiles before mounting the door. In 1 hour, the door was properly mounted. They even fixed an issued with another existing shower door.

I inquired about a frameless shower door installation. Banner Glass (Waltham) came and measured in 48 hours by arranging with the concierge in the building. I was told they were coming (to approve access) but couldnt even tell they had been. The next day I stopped by the store and Jackie took time to walk me through all the options including pros and cons with pricing. Im pretty sure she was busy with something when I arrived unannounced but she gave me all the time I wanted in a friendly and relaxed manner.Installation was delayed by the State Covid restrictions but once the restriction was lifted they scheduled installation with the concierge and gave me the option of being there or rescheduling to when I would be there. The team arrived punctually, did a beautiful installation quickly and quietly. Left my home spotless. They explained usage restrictions relating to installation and appropriate care and cleaning. Super nice crew, friendly, cooperative and seemed genuinely surprised and appreciative when I tipped them.Overall Banner Glass (Waltham) was awesome, awesome, awesome. They made the difference between a really nice bathroom and an incredible one. Cant thank them enough. I will never go anywhere else in the future. The other Banner locations are probably OK as well but why take a risk! Did I mention that Banner Glass (Waltham) is awesome?

This is a great family business. They were so helpful and their workmanship was excellent. I have been very happy with their service and staff as well as the quality hardware they use. Everyone loves the glass shower!

I have worked with Banner glass for 19 years and never had a problem. I recommend them to all my clients. They are professionals, respectful, responsible and knowledgable. their prices are very competitive. The entire staff is very pleasant to work with in both shorooms. I trust their advise & recommendations for every job. I strongly recommend Banner glass Shelmar for all your custom shower glass projects! Olga

I had a few companies measure and estimate my shower door. Banner was by far the most technical and knowledgeable. Everything came out great would definitely recommend them

Friendly service, quality products.

Banner, worth every dime! Quality products, expert install. Never a call back.

Great service and very classy styles of bathroom glass.

They fixed my storm window and the charge was reasonable.

Asked for 2 shelves to be made, they agreed immediately, but then I waited 6 weeks and called 5 times ... they then wanted to renegotiate the agreed price. A complete waste of time and they will NEVER call you back.

Excellent service 👍

Offended when asked if they could help fix glass pipe

Professional in bathroom

Excellent