Clint was fantastic! The first person to walk up and greet me. He answered my immediate questions and was straight to the point; just how I like business to be handled.I also asked for immediate delivery. Even though it was a push, he was able to move my delivery date up a few days.Clint deserves recognition! Thank you, Clint.
Ask for Mary Ruth at the Plymouth, MN location!! This store is gigantic. The prices are competitive. Mary Ruth made our experience exceptional. She listened and really got to know our needs and personality. She went above and beyond, moving furniture on the showroom floor to make vignettes and created 3D renders of our space! We will only work with her!
My family and I went in looking for a new bedroom set for the kids and got a great salesman. Steve Larson showed us what we had found online, but when we decided to go with something nicer, Steve was really helpful and patient showing us other options. Delivery was a breeze and the furniture looks great!A couple weeks later, we went back for a new kitchen table and chairs and Steve showed us what was in stock and what could be ordered with the various delivery times. We sat on so many chairs in different color combinations, and finally decided on midwestern Amish-made furniture (no supply issues there!). He even helped us order custom made stools from the same company that will match our new set!Overall, I was really impressed with Steve and HOM Furniture. They werent pushy, the quality is great, and the price was good.
I am a first time buyer at HOM and I loved my experience! I worked with Phuong Nguyen and she was thorough and very helpful!! I would 100% recommend buying from here. Lots of reasonable prices even outside of the bargain area! I give a big thanks to HOM! Excellent work.
Melissa V met us at the door and immediately started helping us search for our needs. She gave us several options that were “in stock” items, which these days can be a challenge. We found the perfect chest of drawers in no time. One in our shopping party was in a wheelchair and Melissa was very inclusive and attentive to our needs and helped us navigate. Thanks Melissa!
I have been searching for a pillow for years now and was recommended the Bedgear Storm Pillow by Brook Benson. He was polite, informative, non-pressuring, and did not stack me with other potential customers during the sale. I was so happy with my experience, I ended up buying two pillows instead of one. Thank you, Brook for excellent customer service. I will be thinking of the Plymouth HOM location for my future furniture purchases.
We went in to buy our first ever piece of furniture. Brook Benson was super helpful and helped us find the perfect piece for our new home. We appreciated his patience and customer service. Would recommend to anyone.
I truly enjoyed working with Carl Erickson to order my Millcraft Amish bedroom furniture set. He was of great help in exploring all my options for furniture that would fit in my bedroom in a new house. He also assisted me with acquiring some nice office (desk/chair) and den (reclining lounge chair) furniture that I use and enjoy every day. Thanks Carl!
To keep it short and simple: My girlfriend and I were looking for a new couch, and HOM was easily the best spot for us. Large selection, Knowledgeable Employees (Don at the Plymouth, MN location was an incredible resource for everything that we needed), and nicely in our price range!If youre looking for accents for your new den, replacing that old armchair, or just window shopping with the hope of bringing something new home. HOM is the place or you. (Weve had our new couch for just under a week, and it is perfect!) Thank you HOM! (and thank you Don!)
I had a great experience at HOM Furniture in Plymouth, MN recently. I was greeted at the door by a very pleasant gentleman named Brook Benson. He was great to work with and very knowledgeable. Brook had a lot of patience and helped me find a perfect couch that was even in stock! Brook even got the delivery scheduled for the exact date I needed it. Awesome service!
We found the item we were looking for with ease. Then Melissa V. placed the order and assured us she would contact us as soon as it arrives for delivery. In and out in less than an hour and Christmas is ready to go. Thanks Melissa!
My trip to HOMs seasonal section was a huge success! Within 5 minutes, Kenny helped me find the perfect sectional for our barn office! Plus, and HUGE these days, it was in stock!! Ive been buying furniture from HOM for around 20 years and am always impressed with the level of customer service and selection thats in stock! Thanks, HOM!!
Phuong Nguyen at the Plymouth store was fantastic. She engaged with us immediately, asked good questions to understand what sort of mattress we were looking for, showed us multiple options, and gave us the chance to decide at our own pace.Ultimately, she developed an understanding of what my wife and I needed, and provided the correct solution. Great work Phuong - excellent customer service experience!
My husband and I highly recommend Craig. We went shopping for a new bed and he was so knowledgeable about the different mattresses and educated us about their features. He didn’t pressure us, he took our budget into consideration and our needs for what we were looking for in comfort. He made the whole process easy and we’re so happy with our purchase.
Fantastic store, plenty of options with friendly, knowledgable staff. Whether youre looking for an entire house of furniture, or just a small room or two, youll feel zero pressure here.I worked with Melissa, she was very informative and educational when it came to picking the right sized furniture for my space. Completed the furniture selection with great options of rugs too. Highly recommend :)
Over the years we have made numerous purchases at Home Furniture, Plymouth, MN. Sometimes we have seen ads from other stores and checked them out but always seem to end up back at Home. Their selection of items is awesome and the total value of their inventory is almost beyond imagination. And do not hesitate to take advantage of the folks that greet you at the door. They are knowledgeable and will guide you to what you are looking for. Otherwise you would need a GPS guide!Now there is an idea, Hom!
My husband and I are doing a total home remodel. The thought of having to pick out furniture for the whole project seemed daunting, however, when we walked in the Plymouth store, we were greeted by their designer, Phuong. She was extremely helpful and listened to both of us and was able to show us selections that met both of our wants and wishes. We were very impressed!
Sandra Dee Wright was incredibly helpful and gave us superb advice and service. She went above and beyond, and we are extremely happy with the furniture we selected and with our experience at HOM Furniture. My wife and I highly recommend Sandra Dee for top-notch design services.
I needed a bed ASAP and Melissa helped me find one. I am moving and the bed I ordered was delayed so needed something within the day. Melissa gave me suggestions of things in stock, found a great option and I get to pick it up today. She handled the sale quickly and smoothly. Would definitely use her again the future. Easiest furniture sale I’ve ever done!
My wife and I worked with Joey Henzlik at HOM in Plymouth on two rug purchases. He is extremely knowledgeable on rug options and worked with us to find rugs that fit in very nicely in our dining room and entry way. The quality and price point options were plentiful. Their rug showroom is quite amazing compared to other area stores! Bob H.
Brook Benson did a fabulous job! I came in with specific items from a specific manufacturer which were not regularly in stock. Brook located the items, got a quote and got back to me the next day. I had been looking for so long that I had almost given up, so imagine my delight to finish three months of agonizing over furniture choices in one stop! Cant wait until the items arrive!
Mellissa Vandersteen helped us purchase a room divider and was friendly and helpful. She deserves the 5 Stars!
Phuong Nguyen was our sales person at the Plymounth Location and she was awesome. Very pleasant experience.
We have been shopping with HOM for the past 15 years, and this week was the best experience so far. When our new sectional was delivered yesterday, the movers took one look at our stairs and told us there was no way the sofa section would fit. They said they could try, but it would just mess up the walls and other work we had recently done. They told me the size sofa we could safely get down there.When I went to HOM this morning to choose something else, I found we could get the same sectional set-up using smaller pieces; plus Melissa Vandersteen was able to get us the sale prices from when we originally purchased the set back in May.HOM went above and beyond to protect our new walls and help us come up with a solution that still fit our budget. Thank you!
I had such a great experience at this location! We worked with Melissa and she was so, so helpful! She understood what we were looking for, offered awesome suggestions, and was very genuine throughout the whole process. We found exactly what we were looking for and her help made the process hassle free and much less stressful! I will definitely be going back to her for future needs!
My husband and I went to HOM on yesterday and Brook met us at the door and walked us through the whole process of our purchase. He was very helpful and resourceful. We appreciate all of his help.
I was looking for new bedroom furniture. We were busy at home measuring the proposed new furniture size compared to the existing bedroom set.The sales person I originally had been working with, Melissa V. was taking a well deserve day off. I knew this as she sent me her schedule., WhenI telephoned the Plymouth HOM Store to ask questions I was thankfully transferred to Brook B. who not only answered my question but helped me ensure I would get all the furniture. I am grateful for Brooks research and follow through. He is top notch.
We came in to look for an in-stock table and six chairs and found exactly what we wanted. What made it exceptional though was Scott Rosenthal. Scott was so personable and knowledgeable. We will go out of our way to go back to work with him. Thank you, Scott!
Enjoyed my shopping experience there. I went there to get one mattress and ended up buying two. Melissa was my sales person and she was very patient and was able to show me things within my budget. I would love to shop with her again.
I needed two rugs, each with a specific purpose and Joey helped me with my purchase. He assisted me on some prior purchases and I has very happy to see him when I walked into the store. He truly knows his product and is very professional. I highly recommend Joey...hes the best in the business...really!!
Great selection. Steve Larson was outstanding at helping us find the perfect couch for our uniquely shaped room and think through several factors we hadnt considered. Would highly recommend working with him!
Wanted to be sure to post about the great customer experience we had with Wes. He was knowledgeable and must helpful locating four Adirondack chairs for us. When one arrived that had been on display and slightly flawed he immediately worked to exchange. Super easy transaction all around and I highly recommend working with Wes and HOM!
Joy LaDuke came to our home with fabric swatches, took measurements and shared her ideas in helping me decide on a new chase sofa and chair. She was a pleasure to work with and I’m looking forward to her further insight and expertise with accessories. Joy was not at all pushy and I felt she genuinely wanted to help me find the right fabric and furniture for my home. I really feel comfortable with her and look forward to a new living room from Hom Furniture. Thank you, Joy!Jean G.
We had a great experience buying a new X Chair for my office. Melissa made it easy to get just the info we needed to make a decision and Im sitting in the chair today for the first time at work. Great product and great service.
Bought two mattresses online and picked them up here. Process was simple and the warehouse workers were amazing.
Had a very limited time and needed to make an important decision about guest bedroom furniture. Craig Smith helped me and got me in and out of the store in less than 30 minutes with what i needed. I would highly recommend him and HOM furniture. I am definitely coming back.
Love the selections! Love the service!Brook Benson is one of the best sales associates that someone could ever want to work with!We found some new furniture selections at a different HOM location, but drove all the way back to Plymouth just to work with Brook!!Great Job!!!
I went in today and worked with Susan and she was fantastic! She was able to show me exactly what I was looking for and really listened to me. So excited for my new dining room set and will definitely be back for my next furniture purchase!
Joey was very helpful in my search for the perfect rug and he was so pleasant and really seems to genuinely love his job. He also is not pushy and was respectful of me and my budget. He seems very knowledgeable also.
HOM provided great variety to choose from. Weve purchased rugs there for several homes from traditional to todays purchase which was very modern. The selections were spot on, especially thanks to Joeys knowledge. In addition, he made it fun and I will strongly suggest others go to HOM and especially work with Joey.
My husband & I went looking for an adjustable base for our bed. Brook was very helpful. He explained the standard features, upgrades, what would work with our current frame (understorage bed) and queen mattress. I highly recommend working with Brook at the Plymouth store.
The store is huge with a great selection of furniture that runs a range of budgets. Brook was great, answered all our questions, priced out everything quickly, and price matched one of our items! Great experience.
Brook Benson was our salesperson in Plymouth. I highly recommend him! He was fantastic! Brook was extremely helpful and pleasant to work with, professional, and went above and beyond. Brook educated us on different mattress options, and I never felt pressured. Instead, Brook was more focused on helping me find what was right for me. I also want to recognize that he is a star for the store. I looked at other furniture stores, but came back to HOM simply due to the customer service and knowledge provided by Brook.
Always a great experience. Craig was wonderful to work with. He was very helpful and patient while I took forever choosing a fabric.
Brook at the Plymouth, MN location went above and beyond to assist us with the exchange of a recliner that did not work out for us. He wanted to make sure we were happy with our purchase.He is very knowledgeable of the products and could immediately show us items that fit our criteria.!We would definitely recommend Brook and HOM Furniture in PlymouthCarl at the Plymouth, MN location helped us with our next purchase and listened to our needs and recommended an option that we had not considered, a Zero Gravity Recliner. Carl is also knowledgeable on inventory and could direct us to the items with the shortest delivery times. We look forward to trying this chair out !
Huge selection! Eager and helpful salespeople. Had not visited a HOM Furniture for several years. Although we were not blown away by anything we saw, its definitely a place to check out if youre in the market for new furniture. What sticks out in my mind most, is the amount of unnatural grey wood furniture.
Melissa Vandersteen knows her stuff!! She made me feel like she had all the time in the world for me and all my questions! I highly recommend her for when you are shopping for your next bed!
Pretty good option if you’re looking for a big-box furniture store. Decent quality at pretty reasonable price points & lots of variety. We had very specific needs so it was helpful to come across a sales person with a broad depth of knowledge. Craig Smith was very patient and helpful.
Kenny was terrific! He wasn’t pushy and when we asked if a table matched the outdoor furniture, he brought it all the way upstairs to show us. He had great suggestions and was very helpful and extremely patient! I’d recommend him in a heartbeat.
Clint was an excellent salesman. Informative, helpful, but above all not pushy on things. I felt comfortable making my first big purchase for my new apartment. Thank you Clint!!
Joey was very helpful and knowledgeable on what rug would look best in my living room.I am very happy with my purchase and would highly recommend him for your rug selections!Thank you!Bridget
Craig Smith at the Plymouth store was wonderful to work with! He was able to help me find the perfect couch for both my space and budget! Thank you!
I really enjoyed my shopping experience at HOM Furniture. Steve L’s approach to selling is welcoming and friendly. He was informative, as well as patient, when I was making my fabric selections. Very nice. Thank you.
Don DeLaria was a great help when finding a good deal on furniture for my new place. Highly professional, friendly, and helped me find a matching chair for my couch. Would go back for his help any time!
Joey and Brook are my go-tos at HOM. They are professional and efficient and they make the furniture and rug buying process fun! Really grateful to have been able to work with them.
My husband and I recently completed a kitchen remodel and we were in the market for a new dining set. Craig Smith was a great help. Showed us many options, we chose a perfect set for our new kitchen!
I met Melissa when looking for something for a client but found something I really liked. She responded to all my emails and I just bought the product from her. Transaction was very smooth. I will be going back to her again
Another amazing trip to HOM Furniture. This time we were specifically looking for a dresser for my tween’s room. There were many styles to choose from and we found a lovely 8-drawer dresser that looks nice and fits into her unique style. The price was excellent and I’m sure it will last long after she’s grown and off to college. Additionally I was able to find *beautiful* fireplace mantle. The fireplace will be delightful when the weather drops again. It’s the perfect piece for our downstairs master bedroom. I was especially thrilled that the mantle was in the clearance section and we bought it for half of the original list price. The salesmen we worked with (Kennedy and Scotty) were very, very helpful and pleasant. The next time we go looking for furniture, we will For Sure head back to HOM.
Service is amazing. So helpful but no pressure. Beautiful, high quality furniture.
We have enjoyed working with Brook Benson. Several times he helped us find just the right selection to fit our needs. Each time we return to Hom Furniture we request his assistance as we add to our home decor. We appreciate his knowledge of inventory in the store and his ability to think outside the box to help us find the perfect item. We highly recommend Brook to anyone shopping for home furnishings.
At our daughters suggestion, we contacted Brook Benson at the Plymouth location, selected and bought a recliner with his capable help and it was delivered promptly. The transaction was reasonably quick, painless and Brook is personable and a pleasure to deal with. When we need additional furniture, well buy again from HOM Furniture.
Joey was knowledgeable, very helpful, and not at all pushy--something we really appreciated. The area rug was delivered yesterday and looks great!!
Moved to a new home and was in need of new furniture. Melissa was incredible. She took time to listen to my likes and dislikes. She took time to understand what the space would be used for and was very thorough. I never felt rushed and she kindly helped me find several pieces I love.
Scott was simply amazing! He was very thorough and answered every question with his supreme knowledge of mattresses. Thank you Scott! You took the confusion out of mattress buying for me and I greatly appreciate it!!!!
Don R. was extremely helpful, knowledgeable and quick! Thank you
Sudip was great to work with. He helped us find the perfect mattress for a great price. He went above and beyond to help us find the best deals!
We love our beautiful new dining room set, but it was a major purchase so a little anxiety in making the right choice. Joy L was very patient and helpful in blending materials with our home, making us feel informed and building our confidence in our choice. Can’t wait for its arrival, which is surprisingly only a Couple of weeks away.😉
Melissa Vandersteen, did an amazing job for me last Saturday. She dropped what she was doing and jumped right in to provide me some needed direction.The whole process was managed very professionally and with humor.I would work with her again.
Looking for a Five Star listener and connector to the furniture that YOU are looking for? Look no further than Michelle at HOM furniture in Plymouth. She immediately took me to the mattress that I had described within the price range I was in. Professional, expedient, no-nonsense experience. She even displayed a desire to understand my situation and made every effort to make it easier. Quality furniture in a beautiful space with the right salesperson assisting me made everything about that experience wonderful. Thank you Michelle!
I have been looking for rugs on and off for a few months for a new build and havent found anything that fit the style/vibe I was going for. I worked with Joey and he was personable and funny. We chatted about what I was looking for, he showed me where to look gave me space to look but was never too far when I had questions. I was able to find a large rug and a runner both of which Im really excited about. Joey was knowledgable and helpful without the classic sales pitch which I appreciated. Cannot wait to get them!
We had been searching for options on living room furniture and being we’ve purchased some of our other furniture from Hom, we made our way in and looked around.Paul Kochenderfer was informative, cordial and professional, and was extremely helpful in answering our questions as well and offered his insight into some various sides of shopping, features and availability. Much appreciated information.We settled on a set and worked with Paul through the process and are expecting our new sofa and love seat this coming Saturday. We’re not done though, since we still need a sofa table. I’m sure Paul will assist us with that purchase also.Thank you Hom Furniture for the great service and for having great people able and willing like Paul.We’ll definitely be back.
I had a GREAT experience buying a sectional and mattress at Hom Furniture. Mary Ruth was so patient with me as I talked through my options and looked at many different models. She was incredibly knowledgeable and was able to answer my questions with the exact information I needed to know in order to be confident in my decisions. I will definitely be returning for any purchases I need to make in the future!
Steve Larson was so helpful and gave us great information about the products we purchased. Great experience!
We had a very good experience with HOM furniture after another big name retailer disappointed us on our furniture delivery. HOM has a much shorter wait time. Brook at Plymouth was particularly very helpful in helping us cancel an order that we had made the day before and getting us discounts on our furniture. He made the process so painless.
Sudip was very knowledgeable, helpful, enthusiastic, and showed us several good options for what we were looking for. I never felt pressured, and he helped us be efficient with our time!
Brook was very helpful.Would highly recommend him.Please see him for all your household needs.
I had a great experience working with Craig Smith at the Plymouth, MN location. He was knowledgeable and offered great suggestions to improve my furniture selections. Thanks Craig!
This review is a little late, but a month ago my boyfriend and I stepped into this location and were greeted by Natalie. She helped us find our perfect sectional couch and we are loving it so much! She then referred us to Joey in the rug section, and he helped us find a stylish and comfortable rug to go with our new couch. We had a great experience!
Don DeLaria helped me to find an excellent furniture set. His positive and helpful attitude made it a very enjoyable experience. Thanks Don!
We recently purchased a sectional couch from Hom Furniture in Plymouth, MN. Our sales women, Phuong, was so knowledgeable. She brought us to all the sectionals on the show floor that matched what we were looking for. After the sectional was delivered I had a question so I called her and left a message. She promptly got back to me with an answer. I highly recommend her and Hom Furniture. And we love our Odin sectional.
Nataly was an absolutely fabulous sales consultant. Very knowledgeable and she had great suggestions
Joey Henzlik helped us choose aa area rug for our living room. He found options that would work well in our setting. He provided professional advice on cost, services and types of rugs. He made our visit successfully.
Craig helped me find the perfect bed! Affordable but still a perfect fit for my needs. He was kind and patient and got me everything I needed without being pushy. I appreciated his help!
Worked with designer Joy at the Plymouth store. She guided me through choosing the finishing touches to my family room. It was so much fun and such a relieve to have someone who knows their merchandise. I am excited for the delivery to arrive. Thank you Joy!
Purchased a rug from Joey Henzlik on Wednesday - Joey answered my initial questions and allowed me to browse independently. I bought a beautiful HK rug and had fun working with Joey.
My girlfriend and I walked into Hom thinking we were just looking at mattresses to decide which one to order online. Instead, Craig Smith listened to what we needed and found the perfect bed for our home. Craig was helpful and incredibly knowledgeable about what would work for us. It was a great experience, and we would recommend Craig to anyone.
Scott R. at the Plymouth location went above and beyond to make sure our shopping experience was fantastic. He was extremely knowledgeable about the bedding furniture we were looking at. The best part was that he actually included our daughter in the process. He picked up on that the purchase would be for her. He made her opinion part of the shopping experience. Even though she is only 12 he recognized that she had an opinion and listened to what she really wanted. He also listened to us as parents and our budget. His follow up and communication was beyond five stars. We will definitely seek him out again for future purchases as well as tell our friends whom to speak to for theirs. High five Scott R.!!!!
I have had great service from the delivery staff for HOM Furniture every time they have have come to my house. They go above and beyond when they deliver the furniture, will do extra if asked. They are quick and efficient at what they do.
Came in looking for a couch, we were promptly greeted and a sales associate showed us a few pieces. We kindly asked to looked around and we were given space to browse. We selected a couch that we were really interested in and the availability was within a week with delivery and all. The lady helping us was extremely helpful and wasn’t pushy or forceful. We ended up purchasing a beautiful couch for our new apartment! All in all it was a great experience! If you are stopping in ask for Deanna Perkins!
We were looking to replace some patio chairs that go with a table that is still in fine shape. Craig Smith helped us find some very nice padded chairs that are quite comfortable. They seemed to not be available but he found them on their way to a store for display and redirected them to us. They were sale plus an extra 7% tax discount. They arrived on time and in perfect shape. We were very happy with the experience.
We have been looking for a sectional couch for months and everything is 6 - 8 months out. We went to HOM and worked with Craig Smith - he was outstanding to work with. We found a couch in under a half and hour, he was kind and we are getting it in just 3 weeks!
I worked with Deanna Perkins on several custom pieces for my living room and sun room. We needed to make a few changes, but Deanna was always patient and helpful with every change. We have now ordered all the furniture and I can’t wait to see it. It will take quite a long time yet. However Deanna managed our expectations well. I will write another review once the furniture arrives and is set up. Overall a great experience! Highly recommend Deanna Perkins.
Deanna was a joy to work with. She help me find the perfect loveseat and side chairs. I will be back for some more items.
Joey was awesome! I got two lifelong rugs that are absolutely beautiful. I did abundant research ahead of time and know with certainty Joey gave me a great deal. I’ll come back!
We worked with Craig Smith at the Plymouth HOM Furniture. He was very knowledgeable and was able to help us make decisions on what furniture to purchase to fit our requirements. We had done some homework ahead of time and had a list of things we wanted to see. Craig knew exactly where things were located without having to look them up. I also appreciated that he gave us time to browse ourselves, unlike some sales people that can pester you the entire time you are in the store. He was wonderful to work with!