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AAA Pool Supply Inc
321 S Houston Lake Rd, Warner Robins, GA 31088, United States
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AAA Pool Supply Inc
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Jo
Review №1

Clean and convenient location. Friendly knowledgeable staff. Always have everything I need for the pool. Best prices on chlorine, meh prices on the rest, but theyre always great and always have what you need. My only place for pool supplies

Je
Review №2

Were great and knowledgeable. Didnt try to upsell us and gave us what we needed. Pool is perfect clean now! Recommended

Ju
Review №3

This is the best place in Warner Robins to get pool supplies get advice get your pool water tested talk to the owner talk to the manager everyone is within the family that works there they all know the business very well for 22 years they have kept our pool up and going.

ph
Review №4

There very helpful, knowledgeable, polite, and any other positive acclamation I can give! Highly recommend.

De
Review №5

We didnt get what we were looking for, however, their supplies were plentiful and reasonably priced.Staff was very helpful and knowledgeable.

Jo
Review №6

This place has everything and truly loved their customer service ❤

Ra
Review №7

We have bought our pool supplies here for 13 years and this is where we will continue to go good service keep going AAA

Ja
Review №8

Asked them to come out for an estimated quote to take care of our pool no one got back to us for the past month. We went elsewhere.

Ad
Review №9

Always feel kind of uncomfortable here for some reason.

Da
Review №10

We are pleased w the assistance AAA gives us in advice for maintaining our pool.Courtney was very helpful w suggestions for keeping our pool in peak condition !

Ri
Review №11

Next door. The best

Sh
Review №12

Best place for free pool water testing and cheap & effective pool chemicals!

Si
Review №13

Terrific experience using AAA! We recently moved into a home that had AAA install the fiberglass pool a decade ago. We go into the store to buy all our supplies, it’s very affordable and after testing our water, they tell us exactly what we need to do to fix our levels. They are very helpful. Eric and Steve recently serviced our pool and reworked our pump and sand filter to make our pool/filter run more efficiently. Did a prestine job! Didn’t have to wait long, was on the calendar the next week. They did a very professional and thorough job. Both guys were very friendly and knowledgeable. Our pool filter pump runs significantly better and our waterfall has a lot more pressure! Very satisfied with our experience overall and would highly recommend AAA to anyone for their pool needs. Can’t beat their high quality work and affordable pricing!

Ta
Review №14

I wouldve given ZERO STARS IF I COULD HAVE !! CUSTOMER SERVICE IS NOT GOOD AND THEY DO NOT DO WHAT THEY SAY.I WAITED A MONTH TO GET MY POOL CLEANED AND THEN AFTER THEM NEVER SHOWING UP THEY INFORM ME THAT THEY WASNT TAKING ON ANY MORE CLEANINGS!!! WOW WISH THEY COULDVE TOLD ME A MONTH AGO SO I WOULDNT HAVE WAITED ON THEM!!@ HERES WHAT HAPPENED EXACTLY! I CALLED THEM TO COME OUT AND GET MY POOL OPEN FOR SUMMER!.. I COULDNT GET TO KNOB UNDERNEATH MY SKIMMER TO COME OFF- THATS WHERE MY POLARIS WOULD HOOK UP! THEY TOLD ME THEY HAD A WAITING LIST FOR ABOUT 2 - 3WKS.I SAID NO PROBLEM. SO AFTER 4 WKS I CALL THEM AND THEY SAY THEY ARE GOING TO COME OUT ON THE FOLLOWING WED. HE SAID HED TRY TO CALL ME ON MONDAY TO LET ME KNOW IF THEY WOULD BE THERE IN AM OR PM on WED. MONDAY ROLLS AROUND NO CALL. I UNDERSTAND PPL GET BUSY SO I DIDNT THINK MUCH OF IT.. WELL WED GOT HERE I HAD TO WORK SO I PAID SOMEONE TO STAY AT MY HOUSE AND WAIT FOR THEM.... THEY NEVER SHOWED UP!! I CALLED THEM ONE MORE TIME AND HE SAID HE THOUGHT SOMEONE CAME OUT TO LOOK SY MY PUMP N I TOLD THEM THEY DID NOT AND MY PUMP IS WORKING FINE!!! HE TOLD ME THAT HIS SUPERVISOR SAID THEY WOULD BE OUT IN THE BEGINNING OF THE NEXT WEEK. WELL MONDAY AT 2PM I CALLED TO SPEAK WITH HER AND THEN SHE SAID SHE HAD SOMEONE QUIT A COUPLE OF WEEKS AGO AND SHE WASNT TAKING ON ANY MORE CLEANINGS!!!!! AFTER ALL THAT TIME WAISTED NOTHING EVER GOT DONE TO MY POOL!!! THEY DONT KNOW ABOUT CUSTOMER SERVICE AT ALL.. THEY NEVER DO WHAT THEY SAY.!! I would NEVER EVER USE THEM EVEN UF THEY WERE THE ONLY POOL PEOPLE IN TOWN!!..

An
Review №15

What a great family owned establishment. Been buying pool supplies from them for years. Always helpful with all of my pool needs.

Dn
Review №16

Love me some AAA Pool Supply! Family friendly, knowledgeable staff and a friendly inviting environment are always reliable. Steve helped me find what I need and Bonnie gave me an expert analysis of my pool water. Couldnt be happier!

Er
Review №17

I give 1 stars because the workers did a good job on my pool liner but project scheduling, following the contract, and customer service was awful. Jared and his boss made plenty of attempts to bully my parents by extending time of completion without notice, using whatever products they wanted instead of what was in the contract, and charging for services that werent approved or talked about. My word of advice woul be to pay the extra money and go somewhere more professional.

Mi
Review №18

Staff very friendly and helpful. Knew exactly what I needed to do to clear up what appeared to be dead algae floating around in masses on bottom of pool...unlike that other pool store down the road. The only advise their associate could give me was oh you have one of those Walmart pools, you might as well just drain it and start over like water and algae know the difference in the brands of pools.

Hi
Review №19

The people here were very helpful today. I just bought a house with a pool and had no idea how to care for my pool. They gave me a full education on what I needed to do and how much of what was needed. They explained my salt system to me and how certain types of chemicals are too harsh on my cheap liner. They even gave me a general idea on the condition of my system so I can save to replace older equipment. Best of all they helped me stay in my budget. I will definitely be back for all my pool needs from now on.

Je
Review №20

Good attitude and service

Je
Review №21

Patrick and Greg at the service desk are very helpful and knowledgeable. This place is very busy and you should expect to wait. If you catch them at a not very busy time they will help you get in and out quickly. Cheapest place in WR to get salt. The girls are good with the chemicals and testing the water.

Me
Review №22

As a new owner of a tiny 8ft pool they were amazing at explaining all of the crazy chemicals I didnt know anything about! So helpful!

S
Review №23

Of everyone I talked to who has had business with them said they are AWFUL. I had to find out the hard way. BEWARE They are crooks, the workmanship does not last long bc I got the liner and its already tearing up, they never explain anything about why we use certain chemicals in our pool. The ladies who all work there act like they have a stick up there ***. The owner just looks at you never speaks, racist if you ask me (the white slim guy with glasses in back just sitting there never helps or acknowledges anyone). All around bad business and I doubt they will stay in shop if they keep this up. Karma is what they should watch out for treating people below there means, acting like there better than. BEWARE shoppers go online and use Google its your friend your better off ordering products bc its way cheaper I promise😉

Ky
Review №24

Staff is always friendly and helpful. They actually will carry out your jugs of chlorine as soon as the see you bring empty into the store. Normally by the time Im done paying my jugs are already in my truck bed.

Wa
Review №25

Great.

Je
Review №26

I have used AAA for years and they have always without exception been accommodating with a smile. Even when we have pulled up minutes before closing on a Saturday with our chlorine jugs. Great customer service! Thank you AAA!

Do
Review №27

The staff here couldnt be more helpful or friendly. They will walk you through everything you need to know... As a first time pool owner they were a blessing.

Rh
Review №28

I buy some of my supplies from here such as liquid shock. They are a bit expensive but it is the only place I will shop except Wally-World. Great service. They make me feel good about owning an inground pool!

Ti
Review №29

I would not recommend shopping at this store unless you know someone who works their. My husband and I spend over 20 minutes looking at electric pool cleaners and not one employee acknowledged our existence. I even walked over by one employee who was busy helping a lady pick out toys for the lake. She looked over at me but didnt even bother to speak. I still waited, but nothing. I joined my husband hoping he had better luck, nope. You would think if a person is looking to purchase a piece of equipment that cost close to $1,000.00, you might get some help. I get better customer service on-line and I guess that is where I will purchase a robotic pool cleaner.

ti
Review №30

The amazing and helpful staff make this place #1 for anything pool related.

Je
Review №31

Great prices and the customer service reps, are very friendly and knowledgeable,for anyone,wanting a lot of Pool, for a great price, you need to go to AAA POOLS, AND AAA POOLS SUPPLY, theyre great !

Ch
Review №32

Love the fast friendly service. I will be continuing my pool supplies and maintenance from here for now on. Mid state pools could take some pointers. Just from my personal experience.

Sh
Review №33

We went to AAA on a Saturday to ask a few questions. Bonnie was extremely helpful, knowledgeable and went above and beyond to ensure we left with all of the information we needed. You can tell this is a business that takes care of its customers. We are excited to start a new relationship with such a friendly, professional company!

Mi
Review №34

A little pricey but great people to deal with.

Re
Review №35

When are they actually open? Went by once at 5:45, nobody there, ok, thats fairly close to 6. Again today at 5 and... Theyre already closed. I really need something that only they have, versus the other pool supply places in town, and now Im just going to have to order online, bc why should I waste my time trying locally. I work until 5 (at the earliest) and this is ridiculous. Online is more convenient anyway.

Jo
Review №36

Always have what I need.

Mi
Review №37

Very helpful staff, clean, and easy to find things... But the cost is expensive for being a first-time saltwater pool owner.... I may change it to chlorine... Not sure

Mi
Review №38

The people there are Awesome ! Way better than the other so called pool companies.

Na
Review №39

Enjoy working with staff. Repair on our pool was excellent

Ja
Review №40

Great place and they do quality work

Ri
Review №41

Very poor customer service, they do not return your calls and they do not stand behind their work once work is completed and if something goes wrong they charge you to fix their mistake. Be very careful when dealing with them get everything in writing because they dont stand behind their word either.

Ry
Review №42

Great store! Customer service is excellent.

St
Review №43

Owner willing to address my concerns on their holiday time off

Ro
Review №44

Cheapest place in town for chemicals. Service in the store is usually good. Outside service such as pump repair, liner replacement, etc is okay.

J
Review №45

Just started using AAA Lisa and Courtney are awesome and the reason I keep coming back

La
Review №46

They are always nice and ask if I need any help when I walk in the store. I cant lift the liquid chlorine (because of my back )and I ask if they can carry it to my vehicle and they always do with out any questions.

St
Review №47

AAA Pool Supply is a great pool place. We have been very pleased with their services that they have provided to us for the past few summers

Wi
Review №48

We had a pool for a long time and never had any bad experiences here.

Ro
Review №49

Agree with the different response from different employees. One employee displayed a very childless attitude. Recommendations from water analyses is very questionable and changes with different employees. Will not return.

Na
Review №50

It is so sad that the summer is over. We enjoyed our new pool and we are already eager for winter to pass so we can open it back up!

Sa
Review №51

Very friendly staff willing to help with all aspects of pool care.

Ke
Review №52

I think thy have excellent customer service. Eveyone is really friendly and helpful.

Ra
Review №53

Theyre always helpful in finding the right part for my pool, pump, filter & accessories

Ch
Review №54

Very good customer service, good servicmen. The store and products however are over priced

CJ
Review №55

Great service but guidance given is not always that great.

Ja
Review №56

Always helpful, always knowledable. Wouldnt go any other place for my pools up ply needs.

Er
Review №57

Worst service I’ve ever received. Lied about everything and never fixed anything. Would never recommend them to anyone

Gi
Review №58

Wonderful! Always come here for pool supplies. Liquid clorine, 5 bucks with your own bucket.

Ma
Review №59

They close at 6 and I arrived at 5:30 to schedule an appointment. They locked up and got in their cars without saying a word to me.

Ma
Review №60

The service I was provided was really great. All the staff are very friendly.

Mi
Review №61

Excellent service. A little pricey.

St
Review №62

Never go anywhere else.

Ma
Review №63

Great pool place! Because of you we had the best summer!

Mi
Review №64

Worst service ever! Dont show up or return your calls and want to over charge.

Ta
Review №65

Good water analysis, excellent supply of parts and chemicals.

Jo
Review №66

Went there to pick up a pump for customer. Employees were not very driven to help.

He
Review №67

Doesnt have what I need alot of time

Ky
Review №68

Always the best customer service!

Ch
Review №69

This summer was the first time that we had a safety cover from AAA Pool Supply. I am glad we invested in one of their covers.

Ju
Review №70

Good company quality work.

Jo
Review №71

Support staff could be more knowledgeable

Do
Review №72

Great service as usual.

Sc
Review №73

Great people and very helpful.

Wa
Review №74

Always good prompt service!

Do
Review №75

Best place to buy pool supplies

Sh
Review №76

We bought a beaded above ground pool liner last summer at the one on Houston Lk Rd, 3 Weeks later it tore all to pieces it moved the pool so much it also tore it up, we went there showed them pictures they said they would send them to the place they get their liners, we called later and we called so many times I was ashamed to call any more, I even called before the end of the year we always got the same story from Ingrid, I will call you right back Well guess what this was last summer we didnt get our $313 dollars back and no she Never called back, I will never go to any AAA Pools again !

Wi
Review №77

Staff very knowledgeable and helpful

Ri
Review №78

Excellent service always a pleasure!

Br
Review №79

Terrible customer service, every employee will tell you something different. I will never buy another pool from this company again.

To
Review №80

Friendly, knowledgeable staff.

Jo
Review №81

Better than mid State

Da
Review №82

Great pool supply store

Do
Review №83

In and out quickly.

Ka
Review №84

Great service!

Ri
Review №85

Excellent service

R
Review №86

Very very expensive!!

Am
Review №87

Great friendly people

Pa
Review №88

Quick service

Te
Review №89

Good help

Li
Review №90

Knowledgeable, repair service for Polaris

Co
Review №91

Chlorine and pool supplies

Pa
Review №92

Great service.

Je
Review №93

Usually have what you need

Je
Review №94

Very helpful

Go
Review №95

They actually help you here

Lu
Review №96

Fast and convenient

Wa
Review №97

Helpful, cheap, and to the point

Tr
Review №98

Friendly staff

Ba
Review №99

Very professional

Gu
Review №100

They have almost everything

Information
5 Photos
100 Comments
4.2 Rating
  • Address:321 S Houston Lake Rd, Warner Robins, GA 31088, United States
  • Site:http://aaapool.com/
  • Phone:+1 478-953-3007
Categories
  • Hot tub store
  • Swimming pool supply store
  • Pool cleaning service
  • Swimming pool contractor
  • Swimming pool repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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