I went in early this morning to have my car key duplicated and programmed. Fred Rich and Jack B were willing and happy to help! Jack was eager to learn the process, and asked Fred if he was okay to watch and learn for future reference. Fred walked him through the process and still got the job done in about only 20 minutes! The two were awesome, held conversation and acted just as excited as I was for me to be able to lock and unlock my car again. The two had a sweet vibe and definitely seemed happy to help and Jack, also to learn!

The staff greet you upon entering the store with a welcome. The store didnt have the item we heard about in our search but the young man name Joe helped us by locating and recommending an alternative product that addressed our need sufficiently. The second time we arrived to acquire a unique bolt, it was the same young man who took time to help us locate the item. The cashier registered us out with the manner that made us feel like we were people, not just a dollar bill. Thank you.

Wanted to trade my dog for a box of nails but they said to go die in a ditch

Friendly staff... prices were okay... overall I give them 4 stars

I had an enjoyable stop at Ace Hardware.Friendly, helpful, staff.I hadnt been there for a long timeBut left with the thought Ive got to come back! I was a great experience.

Love this place. Great atmosphere and I choose Ace Hardware over WalMart 100%

Always helpful staff and friendly.

Picked out flowers with no one around got out quickly lots of selection positive experience

Had what we needed, pleasant cashier, easy transaction.

They have all that I needed to get the job done.

Went to lowes first, Westlake had what I needed. Should have gone to the real hardware store first. Lesson learned.

Didnt have what we were looking for but everyone was friendly and helpful.

Cost a little more staff is friendly and knowledge

Freindly people.

I needed a clevis pin for my trailer. I spoke to a senior employee who went right to the pins and assisted me in selecting the correct size pin that I need. Excellent service Fred!

I love this store!!!! The staff is very friendly and knowledgeable!! If they dont know an answer, they will call another employee who does. They wont just pretend to know!! They also have a very good selection of products. Good prices. For any outdoor project i would highly recommend this store

Have good variety of wood pellets for your smoking needs and another bbq needs.

They were friendly and helped me save almost $40.00 on a purchase

Great being able to drop in and grab what I need. The employees were very helpful, knowing where what I needed was.

I was disappointed in the repair job done on my storm window. 30 dollars for a piece of glass that was too small for the frame. I expected the rubber strips that hold the glass in frame to be replaced but the man behind the counter said that they were out of that material. The top rubber strips is only holding on about 20 percent of the glass. Very poor job done for price. Im done I will NEVER be back. I cut my finger on the exposed edge of the glass while trying to clean it.

Staff was very friendly and helpful. They had staff members walking around the aisles asking people if they needed any help

Find things that you cant find elsewhere. New dog toys for large dogs and a lot of product you normally would have to go to Petco found here.plus pool supplies in summer.

My go to hardware store.

Ace rules.went to a couple larger lumber yards .That had no idea what we were asking and needed .Ace knew. Love you Ace. Plus,they rule at cutting keys.yea.....

They have the friendliest staff, and very knowledgeable about the store and inventory.

Awesome store with a large selection of quality products. The employees are always very welcoming and helpful. The store is organized and clean, they also have great sales. The new pet department has been a great addition to their store, with a lot of nice quality pet products. They carry some of the best brands of pet food and treats. Great place to shop.

Very kind staff

Very helpful and good selections

Very friendly staff great customer service

I love the pet supply area and ace rewards. Fast and convenient

Has most everything we need and friendly service

Only place that still has space heaters but running low

Nice place. Really nice employees. Never had one who couldn’t answer my questions

I LOVE this store! Its not as big as Lowes or Walmart but their selection is well curated. Also, they have the coolest canning equipment and the best plants in town.

Great people work there. Very nice and helpful.

Really like this store to shop at. Especially when you need knowledgeable help and you dont want to spend hours wondering around one of those huge supposedly discount stores.

Helpful people and everything you might need from a hardware store. Organized and clean.

I had a good time and found what I needed

Pretty good helpful staff, just a little overpriced though .

Always has what I need. Very nice staff!

Was able to get a fob for my dodge ram for about 199.00 which was 100 dollars cheaper than the dealer.

Love this little hardware store. Theres a helpful smile in every aisle.

Oh man. I really had some trouble finding a doing for a drone Im building. Nothing at Lowes but here at ace all the little bits. Thang goodness because I really needed these springs

It really is the helpful place! Always willing to take you directly to the aisle and show you what youre asking for.

Helpful people. Quality items. Great sales.

You can look totally lost in their and if the employees are on break forget finding what you are looking for

Great selection of hard to find small springs, bushings, bearings, etc.

Very helpful and knowledgeable staff friendly service pets are welcome

Usually not a bad shopping experiance, did have a run in or two with the manager and had to expidite my departure before I blew a gasket

Always has excellent customer service and knowledgeable staff to assist with your concerns

Cool store. Friendly employees.

Good local hardware store. Wide variety of merchandise tools to pet food

A bit pricey but great products.

Excellent, they helped me find all the parts to fix my outdoor faucet.

Always a good place to go to for odd hardware items or to just get a few items. The staff has always been knowledgeable.

My wife bought a bag of dog food and 2 bales of Straw, she put the straw in the garage and about a week later i had found out that ( they had been left out in the Rain and being a woman she didnt realize that the bales were Molded and No good when they sold them to her and loaded them ) so i took them back and the Manager told the cashier to refund my money and disappeard to the rear of the store, the cashier contacted the manager a couple of time for advice and finally she the(Cashier ) to tell me if i wanted my money back i had to take a gift card and i refused because i didnt want a gift card, i wanted my Money back for a item that was NO Good, so long story short, i didnt get my money back and i left the MOLDED straw lying in the parking lot, i wasnt trying to Rip anyone off, all i wanted was Good Product, or MY $12.00 back, maybe thats why small stores are going out of business because they cannot keep up with the times With Good Products

Prices are a little out there, but otherwise it is a clean, well organized store.

Excellent service there

Great customer service

If they dont have what you need, ask! My local ace will order whatever they dont have, however they usually have what I need, the people here are so nice and helpful!

Great place, shopping there for yrs.

They were very helpful found just what i needed.

Told where to find what we were looking for but could not find, so we left

They dont have it and cant get it then you dont need it.

Latinos and Hispanic people.Be aware that they are racist, you will be treated like you are there to steal something, never going back to this business.

Couldnt find what I wanted. Had to write a second check because checker made a mistake.. NOT HAPPY.

Over priced on some items but still a great store and super nice redheaded girl

The man in there was super rude they have no customer service skills I would go out of town before I went to this place again

Good place to find what you need

This Ace Hardware store has very friendly staff. Ive been in here countless times for hardware for my old car, and the staff are always glad to help me find what I need.

Low selection in pest control

Does not follow Ace hardware policies.

Asked for help it took 15 minutes for them to get there.

Employee spoke to me as if I were stupid.

Lots on Sale

Magnolia paint. Yaaaassssssssssss

Always need something thete.

Its always good

Slow but good

They are very helpful there

Found exactly what I needed!

They have the pet food treats and bones selection

The attendant was super rude

Outstanding staff

Every time I go in here, I get the help I need

Its ok

Very helpful and friendly

I was helped finding what I was looking for by the staff.

Great service

Prices a little high.

Love this

Grate customer service

A+