They are amazing. The best optical experience that I have ever had. Very courteous polite staff who made sure that everything was working for me. Just great!

Most fun I’ve ever had at the eye doctor! Or ever! But seriously great team wouldn’t go anywhere else! :)

The lady who answered phone calls is so rude and has a real attitude!!. I politely asked a question on my glasses and the response was anything but courteous. If I have been responding to customer calls without basic courtesy, will be out of job in no time. This place has ways to go to improve in the fundamentals of customer service. Please hire people who know how to talk on the phone.

Dr. Reyes is warm and inviting. She is very knowledgeable and thorough. Theres a great selection of frames. Mandy is super helpful and fun.

Dr Reyes is wonderful. She gives a throrough exam with the latest technology. Her team is friendly. Many affordable frames to choose from

The entire staff was great! Super helpful when it came to picking out glasses. Would definitely recommend!

Super great service. Eva is great! Found myself without glasses when they suddenly broke, I was in a jam. Eva went out of her way to contact me when there was a cancellation and I was able to get in and get an exam. She even helped me decide on a pair of frame when I couldnt decide on my own, and had shown me which frames were on sale, as have been laid off since March and cost was a concern. Very personable and super customer service. I really recommend.

I honestly have been coming here for two years now and they are amazing. Staff is super friendly and likes to joke around. I honestly will probably always come back here. Thanks for all the help!

I had an appointment there on 03/07/2020 with Dr. Reyes and was extremely pleased. I had not had an eye appoint since I was little, 30s now, so I had no idea what to expect. Dr. Reyes was extremely helpful in going the process and informing me of whats going on with my eyes.The three women workingthe main counter were also extremely helpful. Jackie, Mandy, and Eva made going through the purchase options and pricing explanation easy. They made the check out process fun and inviting.Thank You all for top notch experience.

Pretty irritating to drive over on a Sunday and find youre not open during your advertised hours and told by service desk to just wait around for a few minutes to see if optical opens.

Dr Reyes did well the first year I bought glasses there, but the 2nd year, not so much! She made my prescription too strong and I was getting headaches. My husband told me that I should still not be getting used to the new prescription and advised me to take them back. They would not adjust them and said I waited too long. It was only a week after my time limit but they did absolutely nothing. The glasses sit in my drawer and I had to go back to the prior years glasses. Shame they did not help!

Awesome experience, a little skeptical at first but then again, it is owned by Luxotica so youre a little fixed from a price perspective but they were able to lower the frames a bit with my health insurance (didnt have vision insurance).Staff is super friendly and helpful, got my prescription updated and order placed within 20 minutes and got my glasses in 6 days.Highly recommend this location for fast orders, great customer experience and attention to detail.

Ive seen Dr. Reyes twice now and I really appreciate how thorough she was during my exam and also while answering my questions and going over my imaging. Front desk staff was also very friendly and helpful. I definitely will be returning for my regular eye exams.

Excellent doctor, friendly and helpful staff and great prices with or without insurance! Thanks! Year supply of contacts for 30 bucks with my insurance!

Worst experience yet with an eye doctor. I came in for an eye exam and mentioned to the doctor I wear colored contacts sporadically. She completely forgot to examine me for that or write it in my chart. So when I came back to order colored contacts right away the manager Mandy told me I cant order colored contacts without doctors consent. Well luckily the doctor was there and able to have me try on a few different brands real briefly. That very same night I ended up with a horrible pain in my eye, which happened to be the eye I was trying on contacts with. It kept getting worse and worse so I went back the next day and the doctor wasnt there. So I had to leave work and see an immediate care doctor how bad the pain got. The immediate care doctor did my exam and explained to me I have a corneal abrasion which can occur when doctors have you try on multiple different brands of contacts right away! He gave me a cream and told me to follow up with my regular eye doctor. WHICH I DID! AND GUESS WHAT SHE WOULDNT SEE ME WITHOUT PAYING ANOTHER 70$!! I returned to pick up my new contacts I ordered from her and asked her to follow up to make sure the fit was good. She wouldnt bother to see me. Which is a huge law suit for her because for all she knows I could of had an allergic reaction to the contacts she prescribed me without allowing me to take home a trial pair. I spent 100$ on a box of contacts for this weekend because its my birthday. And now I cant even wear them. This doctor has no idea what shes doing and the manger Mandy was awfully rude. I told her what the immediate care doctor prescribed me and she laughed as if it was funny on how wrong the cream was he prescribed me. Well Mandy why not suggest a patient a better option rather than laugh? I work in medical field and if I were to treat a patient how this office does I wouldnt have a job. Its sad how much money Ive already invested in this office and will not be returning. If it wasnt for how pleasant my first visit was with Shaun I believe her name is I would of not returned. The manager Mandy let me, a loyal paying customer walk off with a copy of my prescription. I asked her if I could wear the contacts I just picked up and she said NO. So now Im left with an eye that is causing me a great amount of pain and contacts that cant be worn. Safe to say I will never come back here again! IOh and I almost forgot the most important part. The doctor did tell me to go to a clinic in Wheaton. In which I couldnt be seen because she didnt write a referral for me to go there. They said that I could not be seen without a referral. You would think she would have the knowledge to do so. So I called the office back to see if I could get a referral and nobody would answer the phone. So I had to find my own doctor to see.

I was so worried about my sons eye appointment had an issue at Walmart. The lady was rude and we didnt get the eye exam done. We went to target today and this DR was AMAZING hands down. Sitting in office currently and Im so grateful we found her. She got my son out of his comfort zone and actually got the test and everything done. He was laughing and was able to do what he needed to for kindergarten. SO GRATEFUL AND WILL RECCOMEND HER TO ANYONE. THANKS SO MUCH!

Optometrist is awesome (Dr. Reyes), I wont go anywhere else!

Very polite and helpful, ask for Jackie shes great.

The optometrist was great! Very personable and great with kids.

Called asking if I could order over the phone. This guy said no. Called another one and they did it right away. Thats what I call bad customer service.

Amazing!