I’m not easily impressed, and I think customer service is almost a fleeting thing of the past in today’s society. That said, the guys at Greenmark absolutely embrace the idea of true customer service and set the bar very high for any other competing dealers. They have my business from now on. Well done.

The customer service at this location was absolutely perfect although I didnt purchase anything from them I caught a flat right at their location they sent guys out immediately and had it changed in 10 minutes. I offer payment but they refused chivalry isnt dead ladies! If I ever need anything tractor related I will definitely stop at this location, thanks guys!

Service call to work on my tractor. Ron always does a great job. scheduled appointment, quick, efficient, knowledgeable. The service technician Austin did a great job! I recommend GreenMark Warsaw Thanks guys!!!

Great parts staff with a brand new location. They have a huge inventory of lawn and garden equipment as well as all the stuff that keeps local farmers going from a great sales staff to an excellent service department.

Had many questions and Tyler helped to answer them all. Also showed me new products that I might be able to handle easily.

Best John Deere store around

Excellent service and excellent customer service. They didnt get a 5 star because of being pricey. But I would strongly recommend. Matt and Ron thanks.

The parts department is outstanding, those guys have it together and and know what customer service is all about. The parts department gets 6 stars from me.Service department has some real problems. Called made an appointment to have my garden tractor 200 hour service performed. I was told service was out a week and a half and made the appointment for June 3rd. June third had my x590 there @ 7:30 am, walked back to the service window, guy walks in and says what you need. I said I have an appointment today to service my garden tractor and before I could finish he replies to me What is your name. I finished my statement and told him. He finds my papers right away and states how busy they are should of been here on the second and didnt know if he could have it finished by the 4th. ( I had not said anything about the 4th) No good morning from this guy at all, made you feel like what the hell you come in for. Told me to pull my mower around to the side of the building unload there. He was talking with the person I made the appointment with when I came around to unload, he walked up to me and I asked if they leave the mowers out all night and in the rain. He stated he could see I take good care of my equipment and stated he would keep it inside and would have it finished sometime on the 4th and they would call. No call on 4th, I called in, they stated to me, the service would not be done because sale requested a lot of things to be pushed through and may get to it on Friday late. All this to make 3 points. 1) Teach your service department to greet the customers in way that makes them feel half way welcome. 2) Teach the lesson of Under Promise and Over Deliver and if you say it, do it.3) If a mistake is made in scheduling, just own up to it apologize and go back to number two.

Great staff, helpful and willing to go the extra mile. I bought my tractor in SC and transferred it here and they treat me like I had just bought it from them. Id highly recommend them. Store is very clean and well kept as well.

Very helpful. Had the parts I needed and at a very reasonable price. Good selection of items and displays.

It was quick and easy to get the things I needed.

Great company to work with. Does a great job on servicing tractors

Lots of parts in stock, most orders filled quickly.

Looking at their Products. Good Crew and clean Floors.

They have good nolag on parts

Nice people. Asked about a restaurant up the road from them if it was a good place to eat. They said yes. I stop in it was. Good food.

When I bought the tractor three years ago they were great, but this summer I thought I had an issue so I call the service two times and let a message, never got a call back. End up figuring out the issue myself.

Great place great ppl

They always have what I need, or get it fast.

Parts dept isnt bad, I see a lot of NAPA old timers working there. Sales didnt ever acknowledge my presence on any visit, but theyre right in assuming that theyre tractors are out of my price range.

Boy howdy was this place a great find!! The pull starter on my lawn mower broke. As it was a few years too old, I needed a new part. They had it in stock, cheap, and Im on my way to mowing again!! Thats the second time these guys have saved the day for me.! Thank you Chris and Brent!!

Great equipment, great advice. Good prices.

They say one thing, and do another.... Very pathetic!

Picked up tractor parts. Call for help.

Great service, friendly staff, highly recommended.

Enjoy looking at the equipment!!

They have the greatest parts people !!!!

They stock a lot of parts for older garden tractors.

Parts r slow coming in

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