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Balise Toyota of Warwick
1400 Post Rd, Warwick, RI 02888, United States
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Balise Toyota of Warwick
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kh
Review №1

Two purchases in 6 months. Always great customer service. The sales team and managers always make me feel like family. I will always stop in to see what Balise has for sale before I go anywhere else. You guys are awesome!!! Highly recommend.

Su
Review №2

My husband & I recently just purchased our vehicles from Balise Toyota of Warwick and couldnt be happier with our experience! My husband and I have been looking to make the switch to Toyota for a quite a while now and so glad that we did! Every employee that assisted us in the process was so knowledgeable and friendly, especially the employee that assisted us directly with our purchase, Jeremy! Jeremy went above and beyond and took the time to assist us in every step of the way. Jeremy took his time explaining every detail within the process! With purchasing two vehicles simultaneously, this was a big investment!We highly recommend Balise Toyota of Warwick, hands down!Great staff!

Na
Review №3

Paul Roque makes my experience every time I walk in the door fantastic. He is very professional, charismatic and helpful. He always makes sure I get exactly what I NEED,. His advise and update always accurate.He definitely deserves the highest star possible. I highly recommend reaching out to him while there.

Kr
Review №4

I bought a used 2014 Nissan Rogue in back in June at Balise Toyota in Warwick. After a couple of months of driving it, I absolutely LOVE my Rogue. My salesman, Jeremy Farrow, went above and beyond to get me into this vehicle. He even tried to expedite the paperwork process because I had my 5 year old daughter with me who was getting very antsy. He could immediately tell and got her a Gatorade, which I really appreciated. He worked to get me a great price and helped me switch over my insurance policy while at the dealership too.Since I needed a MA registration and my prior vehicle was a lease, I couldn’t use a temp plate to take the Rogue that day. Getting a MA registration and plates definitely took some time, but Jeremy was great at keeping me in the loop and letting me know when they should arrive by. As soon as the plates came in, he contacted me to come pick up the Rogue. Since it was his day off, he reached out to me to let me know that he coordinated the pick with another salesman. I thought that was really awesome. This is definitely someone who is invested in customer satisfaction. When you go to Balise Toyota of Warwick, ask for Jeremy.

er
Review №5

Balise has a true to life honest salesperson. His name is Rob and I bought a beautiful SUV without any fear and I’m a women who bought my vehicle alone! I got a very reasonable price, even below many of the competitors prices for the same vehicle. He was transparent and truly wanted me to be happy with my choice. He totally has changed my mind about the entire process and he made it fun. I’m thrilled and Balise has a life long customer now. 😊

Ma
Review №6

I went to the dealership for a car that I reserved online. By the time I got there, it was being sold to another person. I was confused and upset about what happened. But then they came through with an even better deal than I was anticipating. They took their time to get me what I needed, and offer me a car that I didnt know I loved. I guess its just good business to satisfy the customers needs. Great people, good bargains. I would go back with them if I was ever going to buy a new car.

De
Review №7

My experience at Balise Toyota on Monday July 27 2021 with the Sales Consultant, Michael Natale, was great. We had a very good rapport. Michael was very professional, accommodating of what type of vehicle I was looking for to fit my needs and he explained in full detail each step of the way throughout the whole process. Michael is a great Sales Consultant, a great asset for Balise Toyota.Thank you.Debra Richards

Sc
Review №8

I purchased a 2019 Toyota RAV4 in May. My salesman Mike was great, gave me his cell number so I could get in touch whenever I had any questions. It was my first time financing a car and the financing department was great. They were straightforward, showed me all my options and we discussed what would work best for me. I never felt pressured or rushed. Overall it was a great experience and I highly recommend.

Je
Review №9

I’ve leased twice through Balise Toyota of Warwick and just recently purchased a truck. Keith Recabo has been my go to sales guy each and every time. He’s thoughtful, knowledgeable and really listens to the needs of his customers. He’s been extremely helpful through every transaction and I will continue to go there specifically to work with him and I will continue to send business his way. I sent my niece there and she was treated wonderfully. Keith is more than a sales guy, he really cares about each and every customer.Thank you Keith for all of your help, Balise in Warwick is extremely lucky to have you in the team!Jeff

Sh
Review №10

Mike was so so great to work with! He listened to everything I wanted and was able to cultivate my experience perfectly!! He showed me cars I hadn’t considered as well as everything I wanted to see! He opened my eyes to others cars and he was honest and friendly! I would absolutely recommend you ask for Mike!

Jo
Review №11

The team members at Balise Toyota helped me get the car that I wanted for the price I could afford! Their staff was extremely friendly, helpful, patient and insightful. Ill definitely be coming back to do business in the future!

Vi
Review №12

If I could give zero stars, I would. This dealership is awful and so is their service department. They are not helpful, they are unresponsive, and do not prioritize helping the customer. Their service department unbuckled my 3 year olds car seat during a service appointment to fix a recall and didn’t bother to buckle it back it in. They never told me they unbuckled it. I found out it was unbuckled when the seat went sliding into the back of my seat after leaving the dealership. Thankfully, my son was not in the car when this happened! I called multiple times to get help on this issue and understand how this could happen and received no call backs from anyone. I emailed the person I was directed to contact multiple times, and she never responded even once. Safety is clearly not a priority!! I was interested in deciding to buy out my lease or get a new lease and went there to see if they can help and lay out my options. They sent me to the bank and said they don’t do buyouts there. Bottom line, going there is a waste of time and I don’t recommend to anyone.

Ch
Review №13

This dealership is amazing, I was being help by Robert Peterson which he is a sale person at this location. Rob went above and beyond helping me and my wife out in terms of choosing the right vehicle for us. Robert was very informative about everything. I would definitely recommend this dealership not only because Robert was very helpful but they also valued us as a customer and not like a money sign like other dealership does. Whatever comments you see or hear if it’s negative don’t listen to it, just go to Robert and I’m make sure he will help you out just like he did with me and my wife. I WILL BE COMING BACK AGAIN.

Ta
Review №14

Mike Natalie was amazing and so kind hearted. You could tell he was not just interested in the sale, but wanted to make sure the car was perfect for us. This was my first time getting a new car and he couldn’t have made my experience more pleasurable. Thank you Mike! We love our new 2021 Toyota Sienna XSE!

As
Review №15

BUYER BEWARE! DO NOT SHOP HERE! GO ANYWHERE ELSE! WOULD GIVE 0 STARS IF I COULD!My boyfriend and I came in last night (11/3/21) to look at a 2022 Camry SE AWD. We spoke to Bryan and Jordani last night who were great, worked out a number that was agreeable for both us and the dealer. We left last night agreeing to talk it over with my father (who is a co-leasee on the car we were trading in) and set up an appointment this morning to fill out the paperwork, which we were told would take no more than an hour. We walked in this morning to meet Bryan who handed us off to a different salesman - Derek, who brought us back to square one in the negotiating process, completely trying to lowball our trade offering us 5,000 less than what we agreed to last night and trying to say the lease price would DOUBLE what we had agreed to last night. I showed him the Carmax offer that we pulled last night which had gone up an additional $2,000 from the one I originally showed him! I asked to meet in the middle and they still offered me $5,000 less… Then Derek came back with another sales manager (wish I got his name), who then wanted to put me in an LE when we specifically talked about the SE and all of the packages that I wanted. Someone over at Balise want to explain how that works? Doesn’t sound right to me…We repeatedly asked to speak with Bryan instead of the other sales manager that was brought over to us to continue last night’s conversation but they flat out refused to allow that so we walked out. I am absolutely disgusted with the dishonesty that went down. I am beyond furious. I’ll make sure to tell all of my friends and family never to buy a car from Balise. I would rather walk than drive a car from Balise!

An
Review №16

I needed an inspection for my government vehicle and was treated with nothing but the utmost respect. My service associate was Paul Roque, he attended to all my needs and got me in and out of there in an expedient manner. I needed new wipers for my 2020 Dodge caravan and he went out of his way to make sure that I got them even though they were not in stock. I will definitely be using them in the future for all of my auto needs, not only for my government vehicle but for my personal vehicles as well. I recommend anyone that needs a service for their vehicle, go down to Balise Toyota in Warwick and ask for Paul him and as well of the rest of the staff will take care of you.

Jo
Review №17

Great service, and love my new car, thanks again.

Ru
Review №18

I’ve been a Balise Toyota of Warwick customer from the days they opened their doors in Warwick, my wife and I have bought and leased several cars throughout the years.The entire staff is absolutely wonderful and our salesman Ethan was extremely nice to work with.If you’re looking for a car Ethan should be your guy, he will make the process fun and enjoyable. I look forward to many more years of dealing with my friends at Balise Toyota of Warwick.

Ry
Review №19

Derek Desilva and Erick Nelson were great and so easy to work with. They both made my buying experience that much better!!

E
Review №20

This was my first time getting my own car. My mom and I didn’t know too much about cars and would usually rely on my grandfather who sadly passed away 2 months ago. I remember being a little sacred going into the shop with my mom (two women who were clueless about cars) but Rob was really nice and reasonable and I was able to get a great car that same day. 2 weeks before my grandfather passed away and when he had just started Home Hospice, he told me that he wanted me to get a car and wished that he could help since I had just graduated college and started a new job and needed a car. Everyone was really nice at Balise and I am grateful. I am sure that my grandfather is happy.

Co
Review №21

Good waiting area, able to use Venting machine for drinks and snacks, Bathrooms are clean. Able to watch TV for entertainment. Staff courteous and knowledgable.

Fr
Review №22

I had a 10/10 experience at Balise Toyota!! Robert was able to secure me my dream car in a timely fashion at a fair price and was professional, friendly and transparent with me throughout the whole process. They took care of everything from my trade in to driving the car off the lot that day. He showed me all the features of the new car which was awesome because it was quite the upgrade from my old car! Also, the car was washed and had a full tank of gas when I drove home with it. Thank you to all the staff at Balise Warwick - Robert, the service professionals, finance manager and anyone who had a hand in the process.

Ro
Review №23

The salesman was great. No pushy at all. J7st waiting for a call that my truck has arrived

Ja
Review №24

Great customer area. Coffee was available and delicious. Service was on time. Everything was great. No one tried to upsell me on stuff which I appreciated.

Au
Review №25

Had a great time Mark made my family feel really good about our first purchase at a dealership!

Ma
Review №26

I have bought a lot of vehicles in my day, and had to deal with many different salesman in each and every one of the dealerships that I did business with. and I have to say that my last three purchases of a brand new vehicle were from Mike and I have never felt so comfortable buying a vehicle, getting what I ask for, at a reasonable and fair price. Mike has Gone way out of his way to make me feel comfortable not only in my purchases but with all questions and concerns that I have had along the way in purchasing my vehicles. When my three-year lease is up I can’t wait to return to see Mike to purchase another vehicle.

ke
Review №27

Tried their best for me, very helpful

DI
Review №28

Our experience at Belise Toyota was far beyond what we expected! To say our salesman Mike Mejia was great is not enough! From beginning to end this young man was beyond informative and professional. We appreciate the patience Mike Mejia exhibited throughout our buying process. We will definitely be referring our family and friends. Thank you Mike Mejia for making our buying process go smoothly from start to finish!

St
Review №29

I bought my car at Balise Toyota brand new. I have been using this Service Center since 2018. My car is in great shape and Balise makes it a pleasant experience every time I go. Bonus, the vending machines accept plastic.

He
Review №30

Mike Essig whats extremely knowledgeable helpful and courteous. He made it very easy to to make one of the largest purchases that I will ever make. He went above and beyond and I will definitely be back for my next one.

Ro
Review №31

I’m very fortunate and happy that Luis Mendoza helped me get the car I wanted. It was a long day but at the end, it was worth it. Thank you so much for the highest quality service provided😊

Kr
Review №32

Great service! We went in with one thing in mind… and left with something 10x better than we imagined!!! Mike & Brian were excellent! No pressure- just laid back people trying to help a customer out! 10 outta 10!!!

Er
Review №33

I would not recommend going to this dealership at all. Their website is never up to date. I came to see a Corolla today and called 20 minutes before I came and when I got there they told me the car was sold and that their secretaries do not have the updated list of cars they have. After we were told the car had been sold they kept us there for about 25 minutes and they brought over two cars that we were not interested in nor did we ask to see. At one point the salesman showed us a car and after asking about the price he refused to give it to us. At that point I had enough of their horrible customer service and left. I’d recommend going to Greico Toyota or Toyota of Smithfield instead of this place

3T
Review №34

I just bought my first car, and the experience was amazing. Balise Toyota of Warwick did everything to make me feel like family, and not just a customer. I was not pressured into anything. They talked over many different options with me, and never once made me feel obligated to do anything. I originally went there to just test drive this beautiful Mercedes-Benz. After driving it, and speaking with my sales associate I decided to take it off the lot the same day. The car sold itself, but it was the generosity from the dealership that pushed me to make that decision right on the spot.Thank you Balise Toyota of Warwick!

Lu
Review №35

Walked in and had a very pleasant buying experience. Friendly and knowledgeable staff!

Ju
Review №36

Given the circumstances of present car market with low inventory of new vehicles they did a excellent job assisting me thru process finding the exact same vehicle I was looking for . Very transparent experience on both sides. This is my fourth time buying a vehicle from them.

Va
Review №37

Overall great experience. Emily was amazing and extremely helpful. The team was understanding and allowed us to take our time during the process. We never felt pushed to purchase and the team was patient with our decision making.

Mi
Review №38

Mike, Eric and Chris are a great team. Made the buying experience easy and fast. No games, straight forward business. I highly recommend Eric and the Balise Toyota team.

Ma
Review №39

Mike Natale is the best car salesman I’ve ever had. He was straight up with me from beginning to the end. He doesn’t pressure you into buying a car right at the second and takes good care of his customers. He cares about his customers and always willing to help you with any questions or concerns. I’m glad I chose Toyota again.

Je
Review №40

We were given time and options to help make our final decision. They did help us get into a very nice used suv.

St
Review №41

Ask for Arondae Washington! He was extremely helpful and patiently answered my many questions with a great attitude. He quickly and professionally located the exact truck I wanted and pulled strings to make it available three weeks earlier than expected despite low inventory. I was very happy with the price I was given and am a satisfied customer. Best of all, the entire staff (and especially Arondae) were extremely gracious and kind to my son, who was with me through the process. I would definitely work with Balise Toyota again.

Bu
Review №42

Paul Roque is extremely helpful. I am very thankful for his help and service today. Will be back to get my car serviced here

Da
Review №43

Excellent customer service,from the sales department all the way through to the finance manager! Great experience!

Ke
Review №44

It was a fantastic experience, I didnt feel pressure in buying car .Rob made it easy. Thank you.

Jo
Review №45

I have had a back to back bad experience here. Do not waste your time.I had purchased my car 6 months ago and there has been nothing but issues with this car. Tiny inconveniences, like the Bluetooth not working, the SirusXM Radio going funky, the temperature gauge doesnt work properly, the brake assist is very reactive. My main problem was just the Bluetooth and as soon as I got the car I had explained that to my sales person who told me to go get it serviced. Flash forward, I finally had time last month to go in on the weekend and apparently they have no one on the weekends that could come in to fix those kind of issues. This was written on my explanation for my appointment... no one reached out to me to let me know beforehand.I went back with my best friend a couple weeks ago to have her look for a car of her own, They were nearby and had more options of cars available. Now we wanted a specific bank (the one that I work at) to finance the car because I am aware of how the processes works and what our rates are. Fred our finance manager was not a great people person, which is fine but to just give us a bad deal on top of not listening to our requests was very infuriating to me. The first car that was picked out didnt work out because the value was lower than the selling price of the car and the bank rejected that, understandable. Then the second car we financed worked out with the value of the car versus the price, however, he NEVER submitted an application with the bank we wanted with this car. He lied about banks not being open on the weekend (Hello, I work at the bank!!). He gave us a rate of 5.38% when we could have gotten a rate of 2.89% at my bank. He refused to remove any of the contracts, even after we stated that the amount was already too much for my friend to pay. He scrolled through the LEGAL CONTRACT without slowing down to let us see it before we signed it. The whole thing took 5.5 HOURS to complete. The ONLY good experience we had was with our sales person Mr. Washington, thats it!I will not be going back here in the future, and I cannot wait to have this loan refinanced ASAP!

St
Review №46

Tremendous customer service! Very attentive and truly helpful.

Mi
Review №47

If you want you Toyota to be repaired to Toyota standards then you should come here to have it fixed. You may spend a little more money but your car will work properly and up to Toyota specs. In the long run it is worth it. Mary and Ryan were very personal and acomidating. The even paid for an Uber to get me to work.

Wi
Review №48

I’ve been to other Toyota dealerships and this was by far the best one without question. Mike E. Was a true professional who’s exceptional service made the process as easy as could be. Highly recommend coming here for all your cars and ask for Mike you won’t regret it.

Jo
Review №49

Thought we had a good experience until we had vehicle issues and needed our 3 year warranty to take over. Turns out they sold us a 24 month 20k warranty instead. Our finance guy lied right to our faces. Very slimey tactics and left us with no confidence in the dealership. Wish they would make this right. Not good experience at all. Will adjust stars if they correct issue.

Sk
Review №50

Quick, no hassle sale. I had a great experience and Im so happy with my Rav4 Prime!

Cu
Review №51

The salesman was very helpful and we quickly found the vehicle that fit our search. We picked up the car 2 1/2 hours after we made the purchase. We were impressed with the help and knowledge of the staff at Balise. We have become new customers.

Li
Review №52

The people at Balise are amazing! I was hit by a drunk driver with no insurance. They totaled my car. I was desperate to find another vehicle in a price range I could afford and quickly so I could go back to work. The sales person who helped me was great. He had me in a great new vehicle with ease. No stress. I couldnt be happier with their service.

Da
Review №53

I was not happy driving back today thinking that the car I was going to buy was not there and having someone calling me before I left today saying that the car was there but learning when i got there it was sold last night and nobody called to say that sorry we Sold the vehicle.Was not happy driving 35mins.

Fr
Review №54

It was great, fast, and very understandable. Everything was ran smoothly. I gotta say 10/10 service.

Ro
Review №55

Great customer service with a touch of personalized detail. Highly recommend this dealership!

Th
Review №56

Brought my Toyota in for service, the sales rep was awesome. The process was quick, thank you for making your customers feel like you care. :-)While you wait for service be sure to stop into The CBD Store 1845 post rd for free samples.

Da
Review №57

Great place, honest people, awesome product and service with a smile. Thank you Mike E. for finding my wife a beautiful new Camry XLE with all the bells and whistles for such a great price. Id follow you anywhere. Youre the best and the dealership is top notch. Thanks again for your assistance. Much appreciated.

Ja
Review №58

I want to take a moment to say Mike Essig is the absolute best.! He sold me my first Toyota, and was fantastic to deal with.! He is responsive to your needs, he is knowledgeable and caring. If you need anything Mike is your go to guy.

Br
Review №59

If youre looking to buy a car, Balise is the place. If you can, try to work with Emily. She was so pleasant, informative, and didnt make it feel like a typical car buying experience. Couldnt recommend her enough!!

Sh
Review №60

Excellent service! Our salesman Luis went above and beyond to find us a car that met our needs, wants, and price range. He was courteous and patient with us as we viewed and discussed different options. We would definitely recommend this dealership and salesman. They took great care of us!

Al
Review №61

Seventz was absolutely amazing, Jeremy was absolutely amazing, Chris absolutely amazing lol I’m so glad I came here. I got the car I ALWAYS WANTED. Thank you guys so much for your help. I’m so grateful. #TeamXSE 🤗🤗🤗

Ra
Review №62

I had a great experience at Balise. Great service from Jeremy Farrow and Erick Nelson.

Jo
Review №63

Had a wonderful experience with Ethan, he was very attentive, funny and down to earth. Buying your first car is a big deal and I’m glad Ethan was who I spoke to because he wasn’t pushy at all and made the 3 hours I spent there a breeze. Cruisin in my new Rav4 feels great!

al
Review №64

Walked in after a 1000 mile drive with a vague complaint of a rattle. They found the cause and had me and my family safely back on the road in a few hours. Thank you!!

Gi
Review №65

Excellent experience! The sales and finance departments were great to work with. Highly recommend!

Ka
Review №66

Wonderful sales experience! Salesman was extremely knowledgeable about all aspects of my new Toyota Venza and handled the final sale process with great attention to details.

Su
Review №67

Everything went smoothly and Keith was very courteous, and understood my situation.Kudos to Keith.The only recommendation that I would suggest regarding expediting the customers time.Too many associates to see.Should have been on my way within an hour and 1/4 instead it was 3and 1/2 hours (though not from Keiths efforts, but when you are paying cash there should be no hold-up.

Ro
Review №68

I went to look at a Toyota suv and purchased a red C-HR Bryan was great Would do it all over again

Ai
Review №69

Great team very friendly. Good experience

Ma
Review №70

The process of turning in a leased vehicle and getting another lease was quick and easy. Thank you Balise!!

Ta
Review №71

I really feel like car salesmen border on harassment with their tactics. They attempt to pounce on any weakness they perceive. What are they pouncing on? Me. And tens of thousands of my hard-earned dollars. When Im trying to find a vehicle that will work for my family and I, I dont want to play games. I want to know what the bottom line is up front. Its no wonder people are buying their cars on the internet nowadays. All that being said, I did love the Toyotas that I was shown, and I believe in kindness, so two stars.

Ja
Review №72

My salesman was wonderful. He is the type of young man every mother hopes her son will be. Arondae Washington is very competent and was able to answer all my questions. Balise should be very pleased to have him on the staff.

Je
Review №73

Registration dept is a mess! 1 month still no plates no info, stalin sales manager, worst manager ever alived. Please do your business somewhere else your business its not valued it seems like youre begging for a great customer service. Mohamed is great sales person and chris in financial but this stalin its not your guy for customer service.

Ca
Review №74

Highly recommend buying a car from this place. My salesman Robert Peterson was extremely helpful, he got me into the exact car I was looking for and for reasonable price. Everybody was extremely friendly and truly wanted to help from the receptionist to the salesman the finance guy and also the insurance agent. Would recommend buying a car from blaise Toyota of Warwick.

Ch
Review №75

Mike Essig helped my wife and I with the perfect family vehicle we were looking for. After a week of working hard on our behalf Mike went above and beyond trying to find us exactly what we requested. The entire team at Balise was pleasant to deal with. I thank them for their hard work to make our transaction smooth and transparent.

An
Review №76

I had a wonderful experience at Balise. Mohammed Kasim was patient with my questions and wanting to see multiple vehicles, was accommodating to my requests when it came to waiting to write the down payment check and checking for a newer version of a model I was interested in. Fred Peniche made the financial aspect easy to understand and didnt bog down the process trying to convince me to go with specific plans or coverage. Everything was handled at the dealership, and anything I could not immediately provide I was allowed to email once I had gone home with my new car. All in all, a great experience with a knowledgeable, personable sales rep and a no-nonsense, understanding financial manager.

Ni
Review №77

Very positive experience extremely low stress Sales person manager extremely nis extremely nice no pressure

Me
Review №78

Great staff! Great experience! Ethan and Chris were awesome. Will definitely be back!Highly recommend.

A
Review №79

I couldnt say enough great things about Balise Toyota of Warwick! Michael N. and Julio both went above and beyond in so many ways. They made me comfortable, did not pressure me, and did not waste my time. Very professional unlike some car places I have been to. I will now not go anywhere else to buy a car!

Al
Review №80

Honestly I can’t say good enough things about my experience! Mark R made it EXTREMELY stress free the entire appointment. Highly recommend!

Ti
Review №81

Dealt with both Arondae and Fred, both made me comfortable and happy. Weren’t pushy, definitely put effort in to do the best they could for me.

To
Review №82

My son and I leased a new truck from Balise Toyota of Warwick. We sat down with Mike Essig and he was great. Mike was very knowledgeable and new all the details and options the truck had to offer. He was easy to negotiate with and we were able to arrive at a price that my son was comfortable with. Once we filled out all the paperwork Mike took the time to sit in the truck with my son and showed him everything. He made sure we knew how to operate everything and felt comfortable with the truck.

Mi
Review №83

I had the pleasure, to meet with BRYAN JONES himself regarding the purchase of a vehicle for my uncle. I purchased a like new Toyota Rav 4 in pristine condition, was treated with respect and courtesy and made a friend. This is a multi-generational family owned business. The pride of ownership and professionalism is first rate. It takes something special to cause me to take pen to paper and put my name on the line for anyone but I do this, with pleasure, for Balise with no reservation. When looking for a vehicle, make sure you visit these good people. Youll be glad you did.

Ga
Review №84

Our experience was very pleasant and professional and are grateful we had Marc Ramsey walking us through the process.

Pe
Review №85

Very professional dealership. Courteous of your time and will work within your budget to get you into a vehicle. Would buy from them again.

Ev
Review №86

The purchase of my current vehicle has been an ABSOLUTE NIGHTMARE. Here’s the short version- salesperson who sold me the car had me wait 3 weeks for it to arrive, only to be THE WRONG CAR- sales team not knowledgeable about the vehicle whatsoever (asked 3 people if it came with a remote start and the answer I kept getting was “it should” update - it did not- customer service ghosted me after promising me help. When I asked to complain about said service, they referred me to the same person I was complaining about- when I came into the dealership to try to straighten everything out, I literally sat there crying for over an hour while the man “tried to call the RMV”- back with same customer service person who has not done anything for 2 weeks because they misunderstood my emails- I have been driving this car illegally for 2 MONTHS because of this dealership- I have asked for the next person in the chain of command TWICE and have been blocked each timeI love Toyota. I’m a disabled veteran who was saved by my Corolla in a car crash. Please buy Toyota cars. JUST DO NOT BUY THEM HERE! PLEASE!

Jo
Review №87

I worked with Keith and Business manager that were great. I looked at like 6 cars and the last car was the one I took home. I came home with a car that i could afford and if they would have never worked with me to get a car not on the lot. I wouldve went down the road to get another vehicle. Now I finally own my first finance car ar the age of 21.

De
Review №88

Great people in there! They took care of me & helped me out in every way possible to get me what I wanted! I definitely recommend them 💯

lo
Review №89

The salespeople were helpful, friendly and experienced. Unfortunately, they did not have a white rav 4 prime se available when I came.

Ta
Review №90

Mike Essig is the salesman that you would want to see. He goes above and beyond to ensure you get what you want. I have been dealing with Mike for over 7 years and purchase 4 vehicle from him. He ensures you get what you want and need.

Da
Review №91

Farrokh in finance will take care of you. Ethan in sales too. Will be back.

Al
Review №92

Probably the smoothest car buying process you could ever hope for. The salesman, Christian was very tentative to the things I was looking for in a vehicle and was very knowledgeable. Great experience and would highly recommend!

Am
Review №93

I’ve had the best experience at Balise. All are so professional and kind from sales reps to management. Every time I leave Balise I leave extremely satisfied...Thank you all!!!

As
Review №94

By far the best car buying experience I have ever received ! My fiancé and I visited Balise in hopes of purchasing one of the used vehicles on their lot but unfortunately the vehicle was purchased right as we got there . Mark and his team were very understanding and helped us look for a vehicle that was exactly what we were looking for. The entire process was easy and pain free. We were not rushed, pressured or taken advantage of which made us customers for life !Thank you to our salesman Mark and his team at Balise . We are already making memories is our RAV4 and will always recommend Balise Toyota !

Ke
Review №95

Michael and Farouk were fantastic to work with!!! They offered me a great price on my trade in and helped me get the best deal on my new RAV4. I’ve never had a brand new car before and it felt amazing driving off in one! There was no pressure throughout which is really refreshing when car shopping. The Balise building itself was clean and everyone I encountered was friendly. So happy with my experience — thanks Michael and Farouk!!

Ge
Review №96

This is my first Toyota, but not my first time working with Balise. I have purchased from Balise VW and had a great experience, and happy to say the same of Balise Toyota. Mohammed was great to work with - forthcoming, patient, knowledgable, and got me on my way in a new car in no time. While they are in the business of selling cars, Ive never felt rushed and have always felt like I was treated fairly and respectfully with Balise. So far, love my Tacoma.

Bo
Review №97

Everyone was very courteous and answered all my questions. I chose Balise because of their great selection of Rav4 Hybrids.I would definitely recommend this dealership to anyone whos looking for a great SUV at a fair price and a great selection!!!

An
Review №98

Sales rep was very easy going and listened to what I needed and sold me a great car. Everyone was kind and respectful and continue to deliver great customer service. Very pleased with buying a car here

Jo
Review №99

Always professional and informative. On time. Excellent customer care.

An
Review №100

Mike Mejia has the best knowledge and customer service I’ve experience in a while. Great work

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1400 Post Rd, Warwick, RI 02888, United States
  • Site:https://balisetoyotaofwarwick.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 401-352-5911
Categories
  • Auto repair shop
  • Auto parts store
  • Toyota dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • NFC mobile payments:Yes
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