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JTG Graphic Design
2260 W Shore Rd, Warwick, RI 02889, United States
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JTG Graphic Design

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Ye
Review №1

We have had some differences and currently working on them with Justin. I will return with a review after my item ships. And another after I received my productUPDATE, 04/07/19Justin has put great effort to address my issue and almost about done with our transaction.Artwork is awesome the print and material looks great. I will update with photos of his work and the productDefinitely went up on stars for me

La
Review №2

When JTG had a shop open on Etsy, we placed an order in early February for custom cigar bands to celebrate the birth of our daughter that is due in May. They received payment for our order, but still to this day (4/1/16), we have not received anything!!! Not even a refund!! Weve tried on several occasions to contact them and theyve done nothing but give us the run-around. Weve received numerous excuses as to whats going on with our order. So if youre given the chance, order from someone else because JTG is nothing but a lying scam!!

An
Review №3

Thief. I should have done my research before ordering custom cigar bands. I paid my $50 to get the process started and had relatively good communication. I was told that if I didnt like the initial design that we would work together until we had something I liked. The first proof looked halfway decent but had used some Harry Potter looking font that looked cheesy. After a few reminder emails, I got something that looked halfway decent but still had a bulky border. I asked if we could do a different border and got an email back saying he had sent it. Nothing had been sent and I still have no cigar bands 3 days before my wedding. I started this process on April 26th and as of June 7th, I still have nothing to show for my $50. Steer clear of this piece of garbage business.Update 6/21: Though the owner claims to have refunded the money, I have yet to receive it in my bank account. He cant even deliver on a refund.

As
Review №4

I couldn’t have been more happier with the custom photo booth banner and props that I had made by JTG!! I couldn’t decide what exact look I wanted in the banners for my fiancé’s 30th Lumberjack theme birthday so I left it up to JTG to design it just by giving him the theme i was using! They were even better than anything I had envisioned!!! It made my whole “Pinterest” vision completely come together!!! Thank you again for helping me complete the party with your creative talent!!!

Kr
Review №5

Awesome experience printed a huge banner for my party and it was beautiful

Pa
Review №6

RUN AS FAST AS YOU CAN FROM THIS SELLER! THERE ARE PLENTY OF REPUTABLE SELLERS ON ETSY AND PRINTERS - THIS ONE IS NOT ONE OF THEM!!!!I ordered cigar bands from Justin in 2015 for my sons graduation on Etsy. I ordered another set on January 5, 2016 and paid for them. I received a shipped notification on February 2nd. When I did not receive them, he said that he hadnt shipped them yet. He knew I wanted to order koozies so we then included those in another order that I paid for and he said he was going to combine them.After being told several times via text that he shipped my orders (the postal service lost it and he should have used FedEx was one of the many excuses) and I never received them he assured me on Friday April 8th that he was shipping them and including a sweatshirt with a pirated logo that he took off of my Facebook page. He said they were going to send out for Saturday delivery. Being nice, I told him not to do Saturday delivery, but Monday April 11th would suffice. He said OK.When I returned home yesterday there was of course no package. I tried calling - but his voice mail isnt accepting messages. I texted him and he said it was going to be delivered today (it wasnt) but in other conversations he was going to make sure I get them by Friday. He lies so much he cant remember what he says - although the beauty of texting - I have everything! He never prepared them - shipped them or anything. He has lied for over three months. I was nice until last night and Ive had it!Sadly, he is using the accident that displaced him as an excuse. If you go to his Facebook page Jus Tin G - youll notice all of the new embroidery, tshirts and jewelry that hes been printing. It has nothing to do with being displaced - its that hes taking money and not providing a product to people that paid for them. I suspect he closed the Etsy account because of so many complaints.The January order that I havent received is past the 60 days so cant file a case on that with Etsy - but did on the other order.I have contacted the Better Business Bureau and opened a case against him.I have all of the emails, texts and correspondence validating my claims - one where he admitted to not holding up his end of the bargain but still would assure me hed get the items to me.I am hoping that anyone who considered ordering from this clown runs the other way! I had to give him one star to post but he doesnt even deserve one star! Lauries complaint below is his typical business practice - even though he says he doesnt run a business like that! Before he shut his Etsy account down, there were numerous similar complaints.WORST BUSINESS OWNER EVER!The response below is such a lie - unfortunately I can not post screen shots of my conversation with Justin BUT YOU CAN SEE THEM ON HIS BUSINESS FACEBOOK PAGE JTG GRAPHIC DESIGNS 9YOU CAN ALSO SEE ALL THE ITEMS THAT HES WORKED ON EXCEPT THE ITEMS WE PAID FOR) stating from him that the items were shipped, included a picture of the pirated logo sweatshirt he was including for my troubles. NOW he says below that he never reprinted them - but LAST NIGHT his screen shot said they were shipped. HE IS A LIAR AND A THEIF. THERE IS NOT A REFUND IN MY ACCOUNT - HE HASNT REFUNDED ME ANYTHING.

Information
100 Photos
6 Comments
2.7 Rating
  • Address:2260 W Shore Rd, Warwick, RI 02889, United States
  • Site:http://simplicityprintstudio.com/
  • Phone:+1 401-384-0651
Categories
  • Banner store
  • Embroidery shop
  • Craft store
  • Decal supplier
  • Embroidery service
  • Print shop
  • Screen printer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–2AM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Women-Led:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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