Was looking for two different items, neither in stock. Giving 2 stars since they did provide the name of another retailer that may have been able to help.

Prompt service.

Very friendly staff. Needed a specific part to retrofit an old furnace and they had exactly what I needed in stock. They also seem to make safety a top priority with everything going on right now. Highly recommended.

They don’t take cash. Even exact change. “We don’t have a cash draw” since when is cash not acceptable currency?

One man Not very knowledgeable with the computer, to look up items.

Fast service.

Grainger solved all my problems with attentive, thoughtful, and patient customer service as well as person after person who really knew what they were doing. Such a great experience.

Are they even a company? All they do is drop ship. If you want real service go to Fastenal!

Great service..

When you call in you wont speak to a person at the store . When you order something from them they dont stock you will be told it will be at the store next day. I went to the store and they say its gonna be days before it comes in .I will never order from them again what a waste of time .

Would not even order a part for me.