Gilmore Furniture is a great store! Very happy with my purchase! Steve is very knowlegeable, helpful and incredibly kind. The selection is fantastic and very high quality. Prices are very reasonable and delivery is very fast and very professional. I highly recommend Gilmore Furniture!
If you’re looking for furniture in RI, I’ve had the BEST experience with Steve and Debbie at Gilmore Furniture in Warwick. Amazing service with genuine people behind it.I picked out the perfect sofa chaise/trundle bed from them, and Steve and his guys not only delivered it to my Boston apartment, but also accommodated last minute requests from me with zero issue and efficiency.So happy with my decision to shop at an established local business Gilmore Furniture instead of a big box store. They’ve been serving RI since 1946 and it definitely shows. I recommend them for any furniture needs, and will certainly he back. Thank you Steve Russo and team!
What a terrific experience! We walked in and saw exactly what we wanted and needed. Steve and his team delivered the next day!His team not only delivered, but set up everything very nicely. Shopping at a store with professional guidance, not just a salesperson.
Steve, the owner, is a great guy and extremely helpful. If theres something that he doesnt have on the floor, he can order it up pretty quickly. Weve bought most of our furniture from here over the years, and is our first call if we need something new.
Excellent customer service! My elderly father came in looking for a couch to replace the old one. He was able to get same day delivery and took very good care of my dad. We really appreciate it and we will only use Gilmore in the future.
Gilmore Furniture is a business that thrives on customer service. My husband and I ordered a beautiful breakfast set from Steve, but it unfortunately had a cosmetic defect from the manufacturer and had to be replaced. Steve did so immediately. It makes me sad because not many places operate like Gilmore anymore in that you are treated like family when you walk in the doors. Look no further when shopping for furniture, Gilmore is a top-notch store. Cannot wait to do business with Gilmore again.
Just bought a new living room set from Steve. I couldn’t be happier with the furniture, service and delivery. Don’t hesitate for a second to see Steve if you’re looking for new furniture.
Great service and nice
Gilmores has Fantastic name brand furniture 👌. Ive been buying furniture from Steve at Gilmores for over 35yrs, he sells Top line quality furniture at great prices. Living room, dining room, bedroom sets, name Brand mattresses! At great prices 👍.if theres something you dont see Steve can order it. If you want a particular fabric, theres hundreds of swatch fabrics to look at, and order to your liking. If its recliners your looking for hes got a large variety to choose from, in your choice of fabric! If you want personal attention? This is the place you must visit for all your furniture needs. No high pressure sales browse the store at your leisure and take all your time. Steve will be there to answer any questions you may have. Did I mention Gilmores free delivery and set-up. He also has financing. Tired of huge box furniture shopping? Then go where Ive been going for many years! Gilmores has way too many satisfied customers besides me and my family. Get great furniture at great prices. Go see for yourself, youll be glad you did. Thanks for reading, Anthony.
I cannot say enough wonderful things about Steve and the staff at Gilmore. They are the reason people should go to local businesses over chain stores. My family had to work fast to get a lift recliner for my father as he was coming home from hospital. Steve called in a driver who left and even came himself to deliver the chair. I never leave reviews but had to for this wonderful man and customer geared business! Thank you and you now have a client for life!
Steve and staff are the best!! Only place I buy furniture within the region. Can never go wrong and he takes Very, Very good care of his customers.
Loved them. These are the companies we need to keep alive during these hard times. Steve, thank you for your advice and your genuine personality.
In response to a review of our store from one D. MESSIER, we feel it is unwarranted as WE HAVE NO RECORD OF A PURCHASE concern being reported. We feel this is not a legitimate customer All our mattresses are fully warrantied . Perhaps a competitor is behind this.Our policy for the last 74 years has been prided in the fact of Customer Satisfaction and Service .Our longevity and numerous POSITIVE REVIEWS show why we have lasted 74 years in business.
I recently purchased a mattress and box spring from Steve, the owner. What a refreshing experience dealing with a furniture store like this. It was totally a whim to stop in and after this experience of working with Steve, Deb and the delivery people it’s the first place I will go for any furniture needs in the future. My mattress turned out to be too firm for me and Steve switched it out for another without charging a delivery charge. Great customer service and great prices. Love this store and will tell anyone I know looking for furniture to stop here first. They will not be disappointed!
I have nothing but amazing things to say about Steve and Gilmore Furniture. And I didnt know Steve from a hole in the wall until I bought furniture from the his store. My first purchase from him was a couch. We custom ordered a sectional and one of the pieces was too large to fit into our house (I guess I should have measured beforehand). We really thought we were going to be stuck having a really nice couch in the garage. However at no extra charge, Steve reordered the sectional and it was delivered to us for free when it came in (which was a while, but then again it was a custom piece). Since then we have bought 2 recliners, an entertainment center and a mattress. I ended up being unhappy with my mattress choice and Steve is letting me exchange it. So, as far as being an easy customer, I dont have a good track record. Despite this, Steve has been nothing but friendly and helpful. He remembers his customers, always has a smile and delivers the highest level of customer service. The prices are very reasonable (top of the line mattress is under $1500) and the delivery charges (if any) are less than half of the big stores. Another bonus is nearly everything in Gilmore Furniture made America, something I really support. Gilmore Furniture has a customer for life!
What a wonderful place. Steve is an awesome human and we are very happy with our new couch.
Amazing service and accountability! They stand behind the products they sell and they really go above and beyond with their customer service. The owner of the company, Steve Russo, took time out of his busy schedule after work to come out to our 2nd floor apartment to personally assess whether the couch we wanted would fit up the staircase. Just amazing. Sales associate Deb treated us right from start to finish. Forget about the big advertised stores. They just could never measure up.
Great service!
I have bought just about all my furniture at Gilmores Steve is the best ! My furniture has lasted many years always had a great experience at Gilmores
We have been doing business with Steve and his staff for over 35 years. If they dont have what we want on the floor, we can order from their numerous catalogs. Everything we have ever bought has been wellmade and just what we ordered. Recently we had the legs of on old table re-glued by Steve and his staff, and they now look brand new. Why would we ever go anywhere else for our furniture.
Helpful without being a pain.
Steve is a great guy. The prices were great, he had great stuff. I got more than I wanted and I am happy...
I purchased a couch a month ago at Gilmore. It just came in 2 days ago. They even took my old couch. I love my new couch. I also like the fact that most of the furniture is made in America. Steve is great too!
Great people nice furniture
Excellent service, thank you Debbie! Great selection and great prices!!
Family owned...Great prices...excellent warranty...If you dont see it ask...deal directly with manufacturers...you know where its comming from...why shop anywhete else...
We have bought furniture and bedding from Gilmore Furniture for more than 40 years. The best service and prices around and better yet to buy from a locally owned business is our priority.
Great american made furniture ten year warranty great prices love it, these things can be passed on to next generation they will last
Debbie made my visit into the store comfortable and inviting. She answered all my questions without any pushy sales tactics. I will be back here soley bc of this experience.
Excellent experience. Great prices and personal service
Very helpful staff and lots of choices.
Don’t bye a mattress from them !! Bought one spent a lot and didn’t even last 2 years so don’t do it well been over 5 months and a number of phone calls no answer or returned call so don’t believe the reviews!!
Great Furniture and personable service.Steve is a Great guy!
Love this store good selection
Love this family owned store!
Small little store, didnt have what we needed at the time. No one approached us to see if we needed help.
Nice owner good service