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Vista Optical
1501 E Parks Hwy Suite C, Wasilla, AK 99654, United States
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Vista Optical

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AK
Review №1

After finding this Doctor through my insurance I made an appointment with them because they were open on Saturday’s, which works best with my availability. I confirmed while setting up the appointment over the phone that my insurance was indeed accepted. To my surprise at the conclusion of my appointment I was asked to pay out of pocket. I made it clear that I was using my insurance prior to the appointment so I was dumbfounded to being asked to pay out of pocket. The receptionist (PA?) explained to me that while my insurance is accepted, that I would have to pay out of pocket and then be reimbursed by my insurance. The process was said to take 2 weeks. I was not happy but succumbed to the pressure and paid the $200+ for the appointment. 3 weeks later I received my check from the insurance... for $40. Now I have to fight my insurance for the rest of my money as all I should have paid from the beginning was a $30 copay. To me this was certainly a classic bait and switch. Disgraceful lack of integrity.

St
Review №2

Twice Ive had small repairs.... One my lens popped out and the other I lost my nose piece. Twice they fixed it for FREE AND with a warm smile. Places like this are rare and Im so appreciative!!! Thank you !

Za
Review №3

Was able to get in in quickly for an appointment before I had a trip. Also had my contacts in stock. They accept Tricare and price match full year contact prices with online prices. Optometrist was very professional, swift, and was very knowledgeable.

St
Review №4

Highly recommend for convenience, location and quality of staff...Ethan was great, got my prescription right the first visit and with the buy one, get one free program....I ordered a nice pair of sunglasses for summer!

Jo
Review №5

Great place

Ja
Review №6

Very polite over the phone. Despite my prescription expiring, it was nice, being able to find that out so fast.

Je
Review №7

Waited 2.5 hours for my glasses to have a small repair. 2 employees and next to no service. I guess they just don’t care.

Information
2 Photos
7 Comments
3.7 Rating
  • Address:1501 E Parks Hwy Suite C, Wasilla, AK 99654, United States
  • Site:http://findvistaoptical.com/
  • Phone:+1 907-357-1455
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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