The Exchange Gold Store is a great place to buy gold and silver bullion, jewelry, collectors coins, proof sets, or just to browse around. Although they have some steep premiums on some coins (I paid almost 10$ premium for a Canadian Bison) they have great prices on other products and some of the best customer service Ive seen in a long time. The owner is very knowledgeable about all his products, and can give you pretty good advice if your just getting into precious metals. Do remember to bring cash, as thats all they except, and the door is locked until they buzz you in. All in all this is a great store, and I will be coming here again!
Helpful, knowledgeable, and Kevin goes the extra mile. I bought some constitutional from them and had a great experience. One of the few shops thats honest and does the best they can for the customer in a volatile market.
Excellent prices, great customer service and a good range of selection. They have bullion, commemorative items, and constitutional silver. Fair prices, right at and below market retail. Easy to look around, not a bad place for young or new collectors and stackers. Fun for all collectors.
Came into this store for the first time today and was happy I did. From the moment I walked in I was greeted with a smile. The service I received was excellent, If you sell gold or silver they do all the checks in front of you as oppose to other places that take it behind doors. They also give you details on the amount gold/silver is selling for today and transaction went smoothly. I experienced great customer service and will definitely come back again. I highly recommend to check them out! 😁👍🏼🤩
Went on 7/11/2020, very good selection and reasonably priced. if you’re into numismatics, this shop has virtually everything. the guy working is also very knowledgeable about coins/bullion/other numismatics.
They will stick you if you let them. Today good example of that. The working the phone gave me spot price of $25.60 per gram on 18k solid gold ring. W/O any other stones are metals. Gold on the 3 major exchanges is trading today at $47.30 a gram SO YOU TELL ME A GOOD DEAL ??? NOT EVEN CLOSE
Have been to this store several times and EVERY time I have been greeted with a smile. Kevin is very knowledgeable and great to deal with. Will be the only place I go from now on. Deserve all 5 stars.
Staff was extremely knowledgeable and professional, store is pristine condition. I recommend Justin, the manager, to all investors/sellers. Best price I could find in town after calling multiple exchanges. 10/10 and I will be back!
You will not regret coming here I sold my gold for very good price. Kevin has amazing personality too and welcoming. I will go there again if I need sell any thing again for sure
I was looking for a few specific pieces and had been calling around. Justin a few weeks ago answered and said hed keep an eye out for me. I get a call yesterday morning saying they had some items I might be interested in. Long story short found me exactly what I wanted at a great price!Very friendly people when I went to pick up the gold I was looking for.I also ended up with a couple pieces of unique silver bullion.Kevin helped me out at the store and had great customer service.Bottom line they actually kept an eye out for me and when the time came the deal was smooth and easy!
Kevin and Justin are the best. They truly take care of the customer. Great customer service will not make you feel like you lost out on anything. Definitely worth the trip to visit.
On a whim, I stopped by for a few moments...which turned into more than an hour. Good selection of gold and silver across the board. Fair prices which (for the most part) are already listed on items, with obvious exceptions. The store-front (from a drive-by perspective) could be upgraded as the we buy gold signage does not showcase the the store (and customer service) justly. I see this shop as a retail coin store first versus bullion Au/Ag. Although, I shop for coins as a collector and not for scrap value. Overall, Im glad I found this place!
Had an excellent time at this location just recently. The owner Brandon helped me with my old jewelry that I brought in and even educated me about the pieces. I am definitely looking forward to making more business with this place!
First time ever I really felt cheated.!! They literally pay nothing for old coins. Its STRANGE how different I was treated (cheated) my 2nd time in there. Wish I had a picture of my loss!
Horrible regard for new customers!We have been looking into purchasing some jewelry and were referred to this place. Arrived well before closing to a locked door and all lights still on, open sign too. We rang the bell and waited for several minutes. After no one responded, we turned to leave only to the clerk come out and turn off all of the lights - still well before their posted closing time of 6PM.With such an obvious lack of regard to potential new customers, there is absolutely no way Ill ever give The Exchange Gold Store of Keller, TX any of my business.
Amazing place, theyll take care of you. Very nice people also!
I sold some gold coinage today to The Exchange Gold Store. Kevin was a real pleasure to deal with !!
Awesome service,very friendly staff! Couldn’t have been more pleased
Always excellent service, great products, and very knowledgeable staff. My new favorite place to do in person purchasing and selling of my metals
My experience was fine. Until the person who helped me, misplaced the ring I sold. And then proceeded to make me check my bag. Then followed me to my car. And took pictures of my car because he didnt believe me.
Id recommend anyone wanting to sell their unwanted gold, silver, jewelry, sterling flatware, coin collections, or other collectibles to check these guys. The employees there are very knowledgeable and fair!!!
Staff was very friendly and very fair with value given. Highly recommend to anyone and I would definitely do business with them again in the future.
John pays the best price for gold and is the nicest dealer around...I highly recommend this store!
The staff was friendly and extremely knowledgable. They will definitely have my business again in the future!
I Tried selling my 1932-s quarter and they tried getting melt value for it and also says he can get a 1932-s MS64 quarter for $50 when you cant even get the coin for lower than $600 dollars. Dont recommend selling here for US Coins but just bullion coins
I was paid out over $1000 for an old ring of mine and a gold chain. They paid more than the other place I went to, thats for sure....
The staff was very friendly and patient. They answered every question and never made me feel rushed.
Nothing short of excellent service.
Awesome place!
Excellent treatment Kevin very friendly and understands you and tries to pay you the best I liked a lot gave me confidence to return to this place