On multiple occasions my service bill was far greater than expected. A simple oil change would turn into $150-200 because the Service Manager - Scot felt like adding a $60-70 air filter without asking. Most certified dealers would warn you about the need to replace the filter and ask before just racking up the bill, not to mention, these filters are roughly $20 off the shelf and take about 5 minutes to replace. In short, my vehicle will never be serviced here again and Ill be purchasing my next Jeep elsewhere.

Awesome place to deal with on my first ever new vehicle purchase! I live a little over 4 hours away from there but they were very nice on the phone, helpful and most importantly no pressure at all unlike dealers near me! And thats what made me take the 4 hour drive to pick up my new truck. Thanks again and see you soon!

Awesome service and remarkable people! Even though the dealership was closed, they went out of their way to help me out. I couldn’t have asked for any better service or help.

Great people to deal with

Immensely more trustworthy than the bigger dealers in the area. Customer service is paramount to them. Excellent place.

Great local business!! Friendly and helpful staff.

Decent mid-sized Dodge dealership. I found that they had trucks on their lot equipped better than could be found at larger dealers. Listed prices on new vehicles were in line with what could be found at higher volume dealerships as well. The showroom was nice and modern. The salesman I dealt with was very polite and did not pressure me in any way, which is again quite refreshing from what you find at some larger dealerships.

Great service team. Scot and his team go above and beyond! Will go NO WHERE else but Krueger for maintenance and repair.

Krueger Auto-Truck Villa Inc2320 5th Ave NWWaverly, IA 50677-2002Had my 2010 Toyota washed and cleaned at Krueger last week. I couldnt believe it was the same car I took in when Chad Kane was done with it! Chad did an outstanding job on it and Im still smiling 😁. I will definitely be back again and would highly recommend him to anyone wanting a job well done! 🌟

The service department is amazing!! Scot is incredible and honest. Im so happy to have found a mechanic that I trust, other than my husband. Thank you for fixing my van. I feel so much safer now!! You ROCK!!

Awesome service!! If you live in the Cedar Valley this a great place to rent vehicles from!! Quick, easy & no deposit! Just need Drivers License, Full coverage Insurance & you can pay cash, credit or debit card!!👍

Best place to rent a car from in the cedar valley hassle free quick and easy and you can pay with cash and they don’t hold a deposit like ENTERPRISE ! No bills required either I’d recommend them to anyone !! Great service

Their Service Department Manager is by far the rudest person I have ever had to deal with. Previously took my vehicle in to get checked out and he had terrible communication and hardly even acknowledged me. Then, when I called later to follow up, he was extremely rude, spoke very aggressively, and talked down to me. I ended that phone call feeling bullied and because of that I will no longer take my vehicle to them. It is unfortunate because I prefer to bring my Jeep to a Jeep dealer and they are the closest to me, however I would much rather drive a longer distance than have another negative experience like this one. Regardless of the amount of a bill or what I was questioning with them, no auto dealership should have this type of customer service on their front line. I am not sure how Krueger Auto and Truck Villa Inc. is okay with this type of image being displayed but I will no longer put myself in the position to be subject to that type of treatment.

Good

Always looking here for a truck deal! Service center Mgr is nice and helpful to this ol lady!!

Friendly and helpful staff on hand to help you choose the right vehicle.

Friendly staff. No pressure.

Took my truck in for new air bags,didnt take them that long,to get done.fast and good work

Very nice, and helpful

In and out they git done .

Excellent Dealer

Awesome