Thanks Rawley and Canales Furniture we love our big dinner table. Just what a big family in the country needs! You guys went above and beyond what was expected! Now when we need furniture we know where to go!! 🇨🇱🇺🇸

Update: Thank you very much for the call. We appreciate you reaching out. Customer service is a very rare thing these days and we are honestly shocked to experience it again. Updating to 5 stars for outstanding customer service.I wanted to make this a 5 star review, and the first visit was. Madison was great when we went in looking for a new sectional. She gave us the tour and helped us look through the different choices and was just generally pleasant and enjoyable to do business with. The manager that helped us with setting up the delivery etc was the same way. So, first visit absolutely excellent. Skip to today, we go in looking to buy a recliner because of the great service the first time. Nobody else parked out front, no other customers wandering around inside and zero interest was taken in helping us. We asked about recliners and the answer was all the reclining chairs are over there and pointed in the direction of the front door. I didnt see what I was looking for so we went over to the large display they have to search through what they can order. During that time not a single offer to help. We came in looking to spend another grand and possibly more to replace old furniture in our house but will be looking elsewhere I guess. Its a bit disappointing really because we prefer to spend money in our own community, but again, Madison was awesome and we really enjoyed our experience with her.

Bought a beautiful bedroom suit Johnathan was very helpful an I now have a great look to my bedroom. Thank you Johnathan....

Rawley was Amazing! He made shopping smooth and very entertaining. He knew exactly what we were looking for and didn’t try to up sell anything! Very knowledgeable and honest!Thank you Rawley!

Rawley and his team offered excellent customer service to my mother and I. Everything we inquired about was in stock and we were made to feel welcomed. Will definitely recommend to my family and friends. Great store.

We had a great experience yesterday at the Waxahachie location. We were greeted at the door and assistance was immediately provided. Our sales associate Madi was very pleasant and the manager Mr. Duncan made us feel at home. He recommended good local eating restaurants and other local information I inquired about. The price matches were definitely honored as well as the assembly fee quoted over the phone. Well definitely be back for other future furniture needs.

The Sales Team at Canales really made this buying process easy. Jonathan K. was our sales rep, And he was very attentive to our needs. Not pushy at all. I’m glad Waxahachie finally got a furniture store like this.

Elsa had an attitude and the patience she showed without pushing a sale provided a very smooth transition in our purchase. She was respectful, courteous and overall we had a great experience. Their furniture sale was impressive. Would recommend purchasing from Canales furniture.

My experience here at Canales Furniture was great! Gerardo was the sales rep who helped my husband and I. He was very attentive to our needs and extremely informative. He took time to ask questions so that he could work with our schedule to provide an expedient delivery so that we could enjoy our new sectional. The buying process was made so easy and our paperwork was explained well. If we ever need more furniture I will definitely be back and ask for Gerardo to help us again! Thanks G, we appreciate you!

Yasmin and Gerardo, was very helpful, customer service was outstanding.The wait wasnt long at all to complete the transaction.Its a great place to purchase furniture!!

FANTASTIC experience!!! You can’t beat the prices, and the furniture selection is amazing. OUTSTANDING customer service. Rawley D. sold me my couch and was an absolute joy. Great humor, excellent conversation, and expert advice. Ask for him!!!

Rawley Duncan is the guy you want to serve you! He exceeded our expectations BIG time! The customer service he provided was top notch. If you’re looking for great quality furniture and customer service with a family feel check out this place and ask for Rawley!

The team at Canales was awesome! Sammy, Jaime, and Jonathan were extremely helpful in our furniture journey. As new home owners, we weren’t sure what we needed to fill out our living room. They helped us movie pieces from around the store to customize our perfect living room — I’ve never had an experience this great buying furniture! It was extremely personal and everyone was so kind. I would recommend them highly to everyone.

Excellent experience from start to finish. Rawley, Jonathan, and the rest of the team took great care of us. After weeks of shopping for the right bed, we found it here and will be able to pick up in just a couple of days. Thanks again for everything y’all!

The staff were very helpful (Mallory and Rowdey)They took care of my need for special items and where very courteous.

Elsa helped us fine the perfect couch thank you ! Great place me and my husband also got our bed set as well .Ask for elsa shes great at her job !

Yasmine, Jonathan and G all provided amazing customer service. It took me a while to decide on a mattress and they properly advised me on the differences of the mattresses I considered. I highly suggest Canales Furniture.

Jonathan from the beginning was very professional and helpful. He found exactly what I wanted for my new home. He was very informative and despite me going back and forth on colors, he was very patient. He was very understanding too with my kids being there with me. I definitely would recommend going and talking to him. Definitely will come back when the time comes to upgrade!

Very pleasant experience with Jonathan! He took the time to answer all of our questions so we were very pleased with our purchase. Would highly recommend this store. They don’t “hover” like the bigger stores. It is so much better buying at a local hometown store instead of going in to the big city. Thanks again.

Canales Furniture in Waxahachie is the best!! The service is amazing! Everyone made us feel so comfortable. We were able to spend the time to get just what we wanted. Rawley was so knowledgeable about the furniture. We felt like he was a friend by time we left. Do buy from them!! You won’t be disappointed!

I have had very good experience with this company. They have great customer service and go above and beyond to help you find the right product. I did everything over the phone and online. Which worked great for me with my busy schedule. I have used them before to purchase furniture and they are always consistent.

Great salespeople here! Rawley and Jonathan worked with me to get everything I needed in a timely manner. Couldnt be happier with the service.

Bought a kitchen table and chairs had a couple of issues due to factory packaging Rawley was tenacious and they ordered a whole new set to make sure I had a choice and if there was anything additional with the set would be able to rectify then and there great service hard to find in todays world thanks guys for your persistence

Rawley helped me as soon as I walked in the door. I was 150% satisfied with not only his customer service but his willingness to find me exactly what I was looking for. He found what I wanted and made the sell. Thank you so much for being such a wonderful salesman. I will definitely be buying all of my future furniture purchases from Rawley!!!

I have had the most easy and fast experience here with Jonathan today! Not only did he remember me from two weeks ago and what was needed he came with pointers and great advice on mattresses too. I highly recommend coming in and speaking with him. Tell him Brittnei sent you😘

Juanita was very helpful her customer service skills are right on point she’s a lovely girl to work with very patient and considerate I really thank you for your help

Great service! Thanks Yasmin G.

Yasmin helped us and got us a great new bed bunk set for our kiddos!

Had a good experience shopping for a bedroom suit for our kiddos. Had a good sale and were able to do a one stop shop for what we were needing for the kids room!

Yasmin was very helpful, helped us with our purchase. Store was very clean and neat.

Jonathan did an amazing job helping my husband and I pick out our furniture pieces. He made the process so simple and easy. We will definitely be coming back to buy more.

Elsa was very polite and great customer servies. Recommend anybody go to her in waxahachie,tx.

Sammy was extremely helpful, understanding, and went above and beyond to answer all of our questions. They gave us a military discount and were very appreciative of our service. Canales supports Veterans, military, and first responders. Thank you for the excellent service and affordable prices!

I had the best experience shopping for my living-room furniture. Rawley really went above and beyond to help me. Jonathan was also helpful and offered support. Very blessed with the service and the assistance I was given. I took a little longer than normal and they were all over patient.

Love this place!!People there are so polite,make you feel like your family.Great options on furniture. Great prices! Super place to shop.

Definitely recommend this place and would come back! I recommend when you go ask for Jonathan K. He is very helpful and detailed about everything! Also very attentive and nice!

Sales reps were very friendly, informative and professional! Found what I was looking for.

We had a great experience buying a couch.. rawley took great care of us and we really appreciated the extra time he took to explain everything ! Would definitely recommend, they have some beautiful furniture !

Rawley D. was a great help !! Best salesman i’ve had in awhile ! Definitely recommend Canales Furniture in waxahachie 😊

We highly recommend Canales Furniture Store! Rawley greeted us the second we walked into the store. He was awesome he took good care of us!! Thanks again!!

It was a great experience Elsa was very helpful in finding what we wanted.

Today was the 2nd time shopping at Canales furniture in waxahachie. Elsa Reyes helped us today with my daughters new bed set.. Our experience was pleasant in all matters. Their hospitality is very welcoming & they make sure u get what u want, & if its not in store they get it asap. Way faster than Ashleys, Rooms to go, & other furniture stores surrounding. We will definitely shop there for out future needs.

Canales exceeded my expectation! Rawley was exceptional! He was extremely knowledgeable, courteous and helpful! We found exactly what we were looking for and more! The selection here is great! I have a list of several items that I plan to purchase. I am a very pleased customer!

Great customer service and great furniture prices! I will definitely be buying more furniture in the future.

I took my elderly mother to shop for furniture. Johnathan was very helpful and so kind and polite! We bought a loveseat and then we were trying to find a dining room table. After telling Johnathan what we were looking for, he found it in their warehouse and it was a great price! We had a great experience with Johnathan, who gave us excellent customer service! I would definitely recommend Canales in Waxahachie.

Rawley Duncan was such a great help, he’s so funny and down to earth... the process was so fast, we knew exactly what we wanted and he helped us get everything. If you need a lot of furniture for a good price and good customer service go to Canales Furniture !!!!!

First time @ Canales and we had the best experience while on our furniture hunt and great customer service. Gerardo was very helpful and Rawley was awesome and knowledgeable.

Love the friendly service. Great prices.

Rawley did a great job. Service was quick and easy.

Jonathan K and Rawley were wonderful to work with and made sure I got the best for my money and was able to have my furniture within a reasonable amount of time.

Jonathan K. Did awesome on fast service and getting exactly what I asked for. Love my bedroom set.

Very good, helpful and friendly service.

The entire staff were friendly and helpful. Joab helped my wife and I with great attention to detail while not only purchasing the furniture but also us to get it delivered and set up for very reasonable price. We would recommend Canales furniture to all our family and friends!

Canales Furniture store has amazing deals on beautiful furniture. Their staff is extremely courteous and will break down and explain every option available to you, highly recommend checking them out. Ask for Jonathan, hes an awesome sales representative and will hook it up!

Friendly customer service, very helpful in finding the furniture I was looking for! Definitely returning for future purchases!

Rawley was super helpful and got me set up with exactly the bedroom set I wanted. Super pleased with their service.

I furnished my whole house through them and EVERYTIME I come in they make me laugh and offer the best service. Honestly filled with the best people. Rawley Duncan made the experience such a joy ride. He made the time fly and so easy. Totally recommend this store and Rawley Duncan.

Went shopping for some family thats moving from Michigan. Face timed picked out furniture. The whole 9 yards. Gave them contact info to complete the sale. Easy sale. No body reached out to complete the transaction or seal the deal even after I called and told the store that they needed to contact my family to complete the sale. Long story short. They went somewhere else. SMH Bad service

Rawley did such a great job finding us our dining table! Process was fast and easy. Highly recommend Rawley at Canales!!

Y’all come check out Canales Furniture in Waxahachie! Great prices, and even better sales reps that don’t pressure you into buying anything. Even gave me a little water bottle. Make sure you ask for Sammy.

Thanks for the GREAT customer service Jaime and Jonathan. I most definitely recommend these great guys and gals. Thanks for the great gift. We found the perfect living room set and dining room set.

Great Workers! Elsa made sure we were well taken care of and everything was absolutely amazing.

Great service!!! Jonathan was amazing and was extremely helpful he got our furniture within a few days!! We will definitely be returning customers.

Great friendly place! Jonathan helped me look for a fridge, and found what I was looking! I highly recommend this place.

Great customer service with Yasmin!!!

I thought Jonathan and Jaime were very helpful, walked me through the whole process and explained everything in the best way, made everything very easy

Rawley Duncan helped me and he is awesome. Very knowledgeable and helpful. Thanks Rawley! I love the new living room furniture.

Rawley did such a great job! Well definitely shop with him again! You rock

Ordered dining room table for the holidays. Paid cash day I ordered it. Told it would be delivered in a week and could be picked up at their store. Ordered it for our families Thanksgiving dinner last weekend and was told today it might be mid Dec. before we get it. Hope my family has a table to eat on for Christmas dinner. So disappointed!!!

Jonathan was great...we explained what we wanted and bam! He produced it. No messing around. Fabulous shopping experience for sure.

Rawley Duncan is the best! Gave us a great deal on couch, while keeping us entertained! Best 6 hour experience of our life’s! Thanks so much! We will be back for our next furniture needs!

Great price on our daughters vanity! She loves it!

Rawley D did an amazing job with our purchase. I highly recommend him and Canales furniture for your furniture needs.

Rawley was very helpful and had excellent customer service! I would highly recommend him to anyone looking to buy furniture.

I love this place i got a sofa set and a bed ...i enjoy my purchased...... I give it a 100%

Great service and prices here in Waxahachie! No need to travel to Dallas....a one stop shop for all furniture needs!

Canales furniture in waxahachieWonderful service, Sammy and Jaime were very helpfulAppreciate their understanding and helpings us with our needs.

DO NOT PURCHASE HERE....I ordered a living room set 3 MONTHS ago and they estimated my three pieces would arrive in mid Octobers. Needless to say, its the end of October and have yet not arrived. I have tried to communicate with them for over two weeks without a clear response of when my living room set would arrive. After being fed up with their inconsistency I was not hanging up until I would get a clear response. Angelica, finally told me my furniture would arrive in DECEMBER. Canals needs to improve their communication skills and needs to be clear with their expectations instead of giving the runaround. Angelica was suppose to send me other livingroom sets that would arrive sooner and once again she never contacted me back. If you want to be to LIED to purchase here, if not please go somewhere else because they do not follow through nor will the meet your expectations.

Elsa Reyes did a great job with customer service and show the product in showcase.

Very easy process! Very affordable prices and great salesman! Great environment! Thanks for your help!

Ráwley, did awesome. Fast and friendly place. We were out super fast.

Canales Furniture is a family owned business that provides excellent customer service. The quality of their appliances and furniture products is well worthy and the savings are always great! They truly beat any other offer! Melissa helped us with our last purchase and she was a great salesperson, it made of our transaction a very enjoyable experience.

Yasmin is awesome!

CANALES FURNITURE!! In Waxahachie is the best thank you ELSA and JAIME for your amazing service!

We were welcomed since the moment we entered. Elsa helped us with our purchase. Were very pleased.

Very informative not too pushy. Will check back with them when Im ready to buy.

Great salesman helped me find exactly what we needed. Will come back

Riul was amazing, extremely knowledgeable and professional, great guy, he sold us before we even arrived! Every business needs at least 5 like him!Killer personality ! Thank you so much!

Great Experience. Jonathan was really helpful and professional!

Fantastic service, wonderful place to shop for furniture. R. Duncan is a very helpful worker and was able to help my roommates and I pick out some furniture.

Great experience with my purchase from Canales furniture.My salesman Jaime V, was knowledgeable, professional and courteous, made the process smooth and quick.

Thank you Jaime for the gift!!! You have been very helpful and I recommend ANYONE that goes to canales furniture to go to Jaime he will do ANYTHING possible to help you! Thanks Jaime!! 💜

Very good place to recommend. Good worker named jonathan attended us right away, offered us something to drink snacks for my daughter & also explained everything very good and helped us with a great offer im highly satisfied thank you !!!!

I just purchased the most beautiful bedroom set at Canales Furniture for my new home. To top it off, the service was exemplary.

Monserrat was awesome! She took the time to understand my needs and showed me various options to address my needs. One of the best customer service experiences Ive had in a long time.

Jonathan K. was very outstanding showing the showroom and knowledge.

Jonathan K assisted me today during my purchase. He was very friendly, knowledgeable, and he didn’t pressure me to make a purchase. Thank you for your great customer service and kind personality. :)

Great Experience!Great Customer Service!Great Staff!My husband and I went into the Waxahachie location and we both were blown away by the time, attention & care we received by Joab, our salesman.John and Davan Brown satisfied customers!

Jamie manger and Anglica sales person were so patient with us helping us find the perfect bed for our teen son and thank you for making our experience an easy one! Please come visit them very nice place and people.

This Canales store is great. They are patientAnd helpful. I am planning to stay with store all though I am close to the other Canales stores.