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Mattress Firm Wayne
1595 NJ-23, Wayne, NJ 07470, United States
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Mattress Firm Wayne

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Su
Review №1

You dont purchase mattresses often and things change. Josephine was AMAZING. I told her what we were looking for and she found us the perfect mattress. This is one of the better Mattress Firms around. Professional, knowledgeable and always kept our budget a priority. Thank you !

Il
Review №2

Josephine at boonton branch mattress firm was excellent she helped me to choose the best fit mattress according to my requirements.She was very professional and knew exactly what I was looking for after I explained her I had back and neck issues. Thank you so much

Na
Review №3

Just ordered a new mattress/box spring & frame. Worked with Josephinec who could not have been more helpful or pleasant! Was such an easy and quick transaction. I knew what I wanted, and she gave us a fair price. Professional and friendly. Highly recommend!!!

Ch
Review №4

Josephine was an amazing salesperson. When there was some issues she went above and beyond to take care of everything. Would definitely go back and refer all of my friends and family

Cu
Review №5

The sales woman was absolutely wonderful! Helped me out tremendously and took her time! I wouldnt go anywhere else because of HER (price was a biggie too)!

Ma
Review №6

Josephine DiRito went above and beyond to help us with our mattress search. Extremely knowledgeable combined with the patience of a saint; I will never purchase another mattress without her! The entire experience from sale to delivery was handled professionally by Mattress Firm Wayne.

El
Review №7

JOSEPHINE!! If there was a person youd want to work with its Josephine. She made the experience EXTREMELY easy, and the mattress arrived on time, even though we gave short notice! She is a true joy to speak with and makes the entire experience worthwhile. Thank you Josephine!! From my family to you - youve been the best!

DJ
Review №8

In and out very swiftly. Professional sales were very attentive. Way better than any other mattress store experience. Thanks Mr Said.

Ca
Review №9

Our sales woman Josephine was extremely helpful. She took her time and explained each mattress to us, which helped us made our purchase. We both have back issues and she made sure we were completely comfortable in every way. Its a large decision, and she answered each question, which made us feels confident in our choice. GREAT JOB JOSEPHINE!!

Mi
Review №10

Simply THE BEST! If you want an amazing shopping experience, THIS IS THE PLACE & JOSEPHINE IS THE SALESPERSON. My husband and I were so impressed with Josephine - her professionalism, her knowledge and caring, are second to none. Weve shopped around and were sorely disappointed until we came here and found the bed of our dreams. The process was flawless and the experience enjoyable. Delivery was on time and wonderful as well. Dont be fooled - finding and buying the right mattress is no joke, dont leave it to chance. Thank you, Josephine and Mattress Firm for making our experience a happy one.

Ro
Review №11

The store employees as well as the delivery employees where great above and beyond to help me out . And next day delivery literally i had my new bed in less than 24 hours . Very awesome. And they work with you on the price, just all around best service i had from a store in years .

Ja
Review №12

I was so impressed with the purchase of my mattress. My sales rep Josephine was so knowledgeable about mattresses that with a few questions she asked me...she selected 3 for me to try and I could not be happier with my choice! No pressure whatsoever to purchase and had so much patience with all my questions which she answered to ensure that I will be completely happy! I definitely recommend the Mattress Firm in Wayne if you want the ease of buying a mattress! Be sure to ask for Josephine....you wont be disappointed!!

Ra
Review №13

I saw a mattress on sale online so I went in to check it out. As I arrived, I was shown a sale mattress and I asked about the military discount, because I read that its 10%. The lady proceeded to tell me that she already is offering a discount because she is themanager. When I showed her the website thatshowed her same exact managers special,she made an excuse, apologized, and gave me the 10%. I bought that mattress on the spot. Took less than 5 minutes.

Ca
Review №14

I brought a mattress last year form the Rockaway, NJ location. Josephine DiRito did such a wonderful job helping me understand the type of mattress which would be best for me considering I had back surgery a few years back. Fast forward a year later I needed a second bed for my dad. I looked for Josephine and was told she is working in Wayne, NJ. I waited till she was working and made the trip up to Wayne. Once again, she was wonderful and knew exactly the type of bed I needed. Her colleague also helped me while she was with a customer and he was very friendly and knew what he was talking about. I will return to Mattress firm as long as Josephine is still there!

He
Review №15

I had a great experience at mattress firm. They have a wonderful selection and I picked out the most comfy pillow top imaginable. My salesman was honest and helpful. I’m looking forward to my 20 year warranty on my new fantastic King size mattress!

Er
Review №16

Stephen was amazing!! So helpful and knowledgeable. Fantastic service.

Al
Review №17

Very friendly and knowledgeable staff. Great delivery team. The customer service you will love!

Th
Review №18

Great selection. Honest salesperson. Next day delivery. Wonderful experience

Ma
Review №19

Awesome customer service. We found the perfect bed. The manager worked with us, she was very helpful and listened to our needs. Will def shop there next time we need a bed.

Je
Review №20

Amazing service. Very helpful and patient.

An
Review №21

If I could give 10 stars I would. The experience at the Wayne Mattress Firm was honestly Surreal. I have to give a gigantic thank you to Andrew A. Rosen. This gentleman made us feel so at home I felt like taking off my shoes while walking around. He gave me the facts on every mattress he presented (Yes, Presented. He is a master of his craft.) He asked us the questions that mattered. He wanted to know us not how much we were able to spend. He was effortlessly knowledgeable in well beyond just mattresses. He knew his store like he built it from the floor up. He was professional in even excusing himself to inform other customers he would be with them shortly. Most salesmen just yell across the room. He made us feel extremely sure we came to right place. Mattress Firm is very fortunate to have found such a Mensch to represent the true aspect of what it is to be in the people business of the mattress industry. This man deserves more than just the recognition of a valued customer. We will be going to see Andy for anything mattress related from now. Mattress Firm, he is a keeper. Let Mr. Rosen train your future associates and you will strive with ease.

Ja
Review №22

Made it nice and easy. Mrs. DiRito is a pro

Mo
Review №23

I am very happy with my experience at MattressFirm in Wayne, NJ. My husband and I went there recently looking for a firm mattress. The store manager was extremely helpful, answered all our questions, listened carefully to what exactly we were looking for, and she did her very best to give us the best deal. I have been looking for the right mattress for months with already two mattresses forced to return. I believe that we finally found the best mattress that meets our expectations. I definitely recommend this place.

Li
Review №24

I had a great experience here at this Mattress Firm . Saidd helped me get the best deal on a great mattress, addressing all my needs ! I would recommend this store for any mattress needs, especially while they’re having their sales !

Ma
Review №25

Perfect place,love it ❤️

Me
Review №26

My salesman Said E. Was super kind and helpful the second I walked through the door. I did not feel pressured into anything and his patience with me deciding on a mattress was much appreciated. Can’t wait for the mattress to get in so I can have a better nights sleep!

De
Review №27

My salesperson Josephine is amazing! Very knowledgeable and patient. I didn’t feel rushed at all. She answered all my questions.

Jo
Review №28

Excellent experience. No sales pitch. Josephine was very nice and knowledgeable. Helped steer us in the right direction without pushing. I will definitely go back!

Mo
Review №29

I purchased a mattress from this location for my child and I cannot imagine how friendly and courteous and professional they were I dealt with a nice lady I wish if I can remember her name but excellent price excellent product excellent service

Jo
Review №30

Said was very knowledgeable. Prices were reasonable. I would definitely shop there again

Ch
Review №31

Josephine is extremely professional and awesome to work with!

Tr
Review №32

Joephin in the Wayne store was awesome! Not pushy and helped me find a bed within my budget!The delivery was smooth and easy. They showed me everything as to use my new bed. 10 stars !!!!

Al
Review №33

Said is an excellent salesman ! I went in without any intentions to purchase anything . Just wanted to browse and kill some time and he sold me on my dream mattress and an adjustable bed frame. I didnt even know i needed this !! First mattress I ever baught and i dont regret any second of it . Thank you, Said !!!!! You made the process painless and exciting. Super knowledgable on all the product !

Ms
Review №34

I had a wonderful experience at this store! We looked around on our own for a bit before Ron came to ask us what we were interested in. He made sure to show us every option before we made a decision which I really liked. He was not at all pushy and I really felt like he cared about us as customers. He didnt make us feel like we were being forced to pick something. He helped us get delivery and price figured out and was very pleasant to be around. We will definitely come back to this store if we ever need another mattress.

ca
Review №35

Excellent service. Andy was especially helpful and kind since I came in with my baby. He helped me quickly and efficiently. Andy was as helpful as could be and extremely knowledgeable. I will most certainly be going back to this store in the future.

Se
Review №36

From entering the door I was greeted and the salesman, Ron was very attentive. He was able to fit me for a mattress that best served my needs and I left very pleased and confident that I made the right choice. Overall it was a great experience and will definitely be returning for any of my mattress needs!

Al
Review №37

Joseph was very helpful and professional. Helped me to find what I needed. Efficient checkout process.

Ta
Review №38

Josephine was absolutely wonderful! She was so helpful and understood wants versus needs perfectly.

Ma
Review №39

I went to mattress firm in Wayne. The associate was very nice and very helpful 👍. I will send friends there

Jo
Review №40

Great place, easy experience. Our salesman was very knowledgable and helped us out.

Ja
Review №41

The manager was very helpful!

Ru
Review №42

The person I talked to was cooperative and patient in helping me pick out the mattress I needed.

J.
Review №43

Workers were very helpful and pleasant. The process was fairly quick. The product comfortability was great for the price (I bought 2 twin size mattress toppers at $59 each).

An
Review №44

Well I walked in into the Mattress Firm of Wayne NJ-23 with my fiancé and was Immediately greeted by the saleswoman by the name of Josephine. Let me first tell you that all I wanted to do is look around and gather information. Well let me tell you Josephine was excellent, knowledgeable, and really gathered and focused on my fiancé and I needs of a comfortable bed that will help us sleep at night and will not give us back pains. Josephine really broke it down and explained everything from the fabric to the design and comfort of each and every single bed she had on display that fitted our needs. This was by far the best experience that I had in searching for a bed and I started the day looking at different places and ended up with a beautiful and comfortable bed from Mattress Firm. So if you need someone that will break it down and explain everything go on down and check out Josephine at the Mattress Firm of Wayne NJ-23,

Al
Review №45

Jennifer was so patient with my boyfriend and I. We tried, pretty much every single one being we both had no idea what type of mattress we will agree on. She was so helpful and easy to talk to! Needless to say we ordered an awesome bed and patiently waiting for our delivery! Much recommendation.

Em
Review №46

The staff was extremely helpful in helping me and my husband find the perfect mattress. They had great deals! Would buy for them again!

al
Review №47

Professional knowledgeable answered all questions, non rushed experience

Ye
Review №48

The salesperson who guides us through huge variety of products lm this store was great 👍She was professional, intelligent and not pushy.She gave us a space to make a decision without pressure. Thanks a lot, Josephine. 🙏

De
Review №49

Justin was great !! He helped resolve an issue in such a timely manner .. I appreciated how he called the headquarters got it all straightened out and even got such a fast delivery ... thank you for all your help Justin!

Ni
Review №50

I went to Mattress Firm in Wayne knowing I wanted a Tempur Pedic bed. Jennifer really helped me choose the right mattress type but also the adjustable base. She showed me how to adjust the base to my comfort.

Ra
Review №51

Worked with Ian. Good salesman and helped me find exactly what I wanted within my budget. This is the 2nd time I have bought at this Mattress Firm and I have been very satisfied both times. THANK YOU IAN!

De
Review №52

Nice and Local. Fast delivery.

Ma
Review №53

The salesman was very professional. I knew exactly what I wanted when I went to your store today and that made my purchase quick and easy. I was very satisfied with the service.

M
Review №54

Mattress Firm in Wayne NJ is the BEST! Go see Said - he was a gentlemen and helped us get the best deal on our mattress!

Ch
Review №55

Good experience. Just window shopping. Gentleman salesperson very pleasant.

Da
Review №56

Great experience! Just left with a Purple mattress. Ron helped us, didnt pressure us at all, gave honest opinions of what he liked, and even what his wife liked differently. My kinda salesman.

Ry
Review №57

Sales’ person, Jennifer, helped us in a timely, no-pressure fashion. We appreciated the professionalism.

Lo
Review №58

Excellent good informationRight to the point easy sale

Pa
Review №59

Great experience NO pressure ...

Su
Review №60

The Sales Person, Ron, in Wayne, NJ, was wonderful to work with and went above and beyond!

Ot
Review №61

I love mattress firm and very comfortable

Te
Review №62

Their showroom has a great selection. The associate Said E. was absolutely amazing! He knows the products VERY well and didnt even need to glance at the brochure when i asked fairly specific questions. I walked in not knowing at all what i wanted/needed and as Said got to know me and my needs better we worked together to narrow down my options and i ultimately purchased a mattress along with an adjustable frame which im VERY excited about. I appreciate the professionalism and the no pressure approach to helping me, thank you!I recommend everyone do business with Said, quite a pleasurable experience.

Ka
Review №63

FANTASTICE service provided by Josephine

Ha
Review №64

Very personable and had my best interest at heart. Saved me a ton of money

Ma
Review №65

Just recently purchased a new mattress from this location and am SO HAPPY!!! James Campbell did a perfect job of helping me find just what I was looking for!! Highly recommend this store.

Ty
Review №66

My wife and I entered the Wayne showroom and was immediatley greeted by the Salesman Ron. We were not sure what we were looking for. He didnt pressure us and made us feel very comfortable talking to him. With his experience, we ended up buying the perfect mattress. The delivery team was on time and polte. I would recommend Ron at the Wayne location as it was a pleasure dealing with him!

Er
Review №67

Very friendly. Not overly aggressive .....which is always a fear. Very prompt service...from initial walk-in.....to billing.Thanks!

Ju
Review №68

Just had a wonderful experience buying a bed that meets all my needs.James Campbell was excellent. Got an awesome bed, and a great deal.

Li
Review №69

We recently purchased our new mattress at the Wayne location. Michael was absolutely WONDERFUL, very friendly and knowledgeable, he helped us find the perfect mattress for our budget! We previously stopped at a another location the day before, it was two very different experiences, go to the one in WAYNE and ask for Michael, he is fantastic!

Da
Review №70

When you get Top Notch service you go out of your way to get that service again and thats what I get at Mattress Firm of Wayne, specifically from Mr. JAMES C.James took his time with me, talk to me like I was just a friend after not seeing in a while. He went over all the options and everything that I could fit within my budget we test drove a lot of models to find the perfect fit for me Im not a small frame individual so I need something that will hold me up especially on those long nights after work, where I am myself also in retail on my feet all day working hard all I want to do is come home and relax and go to bed and now I can say that I had will get a full happy sleep due to the help of James and Mattress Firm of Wayne.Thank you guys you will always have my business for years and years to come.David M.

an
Review №71

Great customer service

Ro
Review №72

Ron was Terrific ... were surly gonna love our new purchase ... we ordered the king size Elisabeth lux cushion

Lo
Review №73

Ok so my husband and I went to purchase a tulo bed in the box queen sized mattress on a Saturday.. We paid in cash and was told to pick up mattress on following Wednesday. We were also gonna buy a new boxsp as well. Wednesday comes no mattress!! I even confirmed night b4 with salesman Ron. Me and my husband was very very disappointed we paid cash and had to w8 until Friday for a delivery. Their excuse was sorry dont understand how it happened..word of advice spend your money elsewhere they are unprofessional..I even had a person to help me with boxsp who I had to pay becuz mattress firm dropped the ball!!

Do
Review №74

Dealt with Ron, no pressure, knowlgedable.

Th
Review №75

Great service. Got a great deal.

Ra
Review №76

This is one of the larger Sleepys locations if you want a large, complete selection to choose from. Person there on Thursdays is very knowledgeable and will help narrow down your choices to what fits your body and price range.

Hi
Review №77

They have very nice stuff

Mi
Review №78

James was a great help and very professional

Br
Review №79

James was awesome and extremely helpful

Information
15 Photos
79 Comments
4.6 Rating
  • Address:1595 NJ-23, Wayne, NJ 07470, United States
  • Site:https://stores.mattressfirm.com/nj/wayne/mattress-stores-wayne-nj-9062.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=zRemainder&utm_kxconfid=uflnw2ovk
  • Phone:+1 973-872-8966
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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