I came in for an exchange and the staff was super friendly and helpful. Everyone here is so polite and I really appreciated their help! This store has the best staff of any HotTopic I’ve been to.
Nice selection of things to browse through, although Id wish cashiers would pay more attention to alarms on product we rang at the gate because alarms where not taken out on all items, and I heard the alarm multiple times before us also.
This has been one of my favorite places of all time!!!My Anime shop but it used to be my Rock and Heavy Metal shop when I was into those back in the day...!!Overall, great and kool place to find your Otaku taste and more... its fun and the guys at this awesome place are always great!!I totally recommend!!
Good store, hasnt changed too much from when I was a kid. Great music as always!
I really love hot topic. This one is great. Great employees. I just really wish hot topic would start stocking more Tripp pants.
Props to Hot Topic for helping generations of youths to find their styles and themselves to an extent.Actual store had a ton of great shirts and knicknacks. Great browsing experience.
Always a great experience. Always seem to have deals on piercings.
Lots of cool stuff to look at but the t-shirts are way overpriced
Watch this store change throughout the 2000s. Still go there for the anime shirts and stuff. Always got to buy band merch here and there.
Always have your anime needs.
This hot topic is amazing. Theyre a little on the expensive side of all hot topics are. Would recommend 100%.
Cool stuff a variety of anime products if that’s your thing,, not as much variety as Spencer’s tho, but if there’s no Spencer’s near you it’s the next best thing
Best store for anime and rock shirts !
Hot topic just isnt what it used to be😞
Great selection and service.
Maintains limit of costumers in store. Still hard to maneuver around. Wish more people would be considerate of others. Ended up stuck/blocked in, several times within narrow areas. Staff was very helpful.
Been going to this store for years but today 4/7/21 First time coming back since covid I must say staff is very friendly and helpful store is clean and there is limit people in store I really want to Thank Caiti and Erin and the rest of the staff . For helping out appreciate it so much this is my favorite store especially for t-shirts and piercing thanks guys....
Great sales! Had to wait about 45 minutes in line before going in. Staff is wonderful and check out was quicker than expected. Definitely recommend this Hot Topic more organized than GSP Hot Topic.
Love the t-shirts
Great staff! Love it
OMG!! They are so freaking nice at this store when they were out of stock for a shirt they gave me the last one on the mannequin and the cute skirts
Very helpful 👍
Some kool t-shirts
Like any other Hot Topic
My husband and I have been going to Segovia in Moonachie for 40 years, always a memorable meal. We live 10 minutes from the new Segovia in Oakland much closer. We have been to the new location 3 times and feel that we will take the 35 minute ride to Segovia in Moonachie. Definitely better food.
Very helpful and sweet my daughter was very happy
Great store for the common edge lord (still want to apply)
Is there fnaf plushies
The store was well stocked and the staff was super friendly and helpful.
My son loved it
As always I love this place. Good sales good stock. Friendly staff.
Found some fun things!
Love this place!!!!! Best place to get all my anime things!! Prices are just right and if you join them you get discounts!!!!!
Great service
Cool random stuff that fits my personality--punk
I picked up all my bags from the nightmare before christmas. Very easy and smooth not crowded it all.
Aii customer service good stuff
Staff was very polite and welcoming. Made sure i found exactly what i was looking for.
I’m in love with that store. I wanna work there. No joke I really do. I go to that store a lot my friends say I literally live there 😂😂
Place has gone down
Best, most helpful employees in this location in particular! Thank you guys!
The staff was so kind with us. My son is collecting pops. They noticed his interested and took the extra time and effort to find everything he was looking for. We love to come hear. Thank you guys for your kindness.
Sign said to wait at the door until an employee let us in. There literally appeared to be nobody in the store, employee or customer. We called out 3 times and still no answer so we left.
Typical hot topic, but the staff is very helpful and nice. Stopped in because they were having a huge tshirt sale, the staff managed to keep things organized. During a sale like this that seems near impossible. Only complaint is that the store layout is a little bit different then most hot topics - so it took a little longer to find things.
Otaku heaven
Got a perfect jacket there
The employees were great with assisting finding items. This store also has a great selection of vegan demi permanent hair dyes.
🤘
Great customer service.
I had a great experience shopping at this Hot Topic, I was greeted as soon as I came into the store from employee Ebony, shes very respectful and thoughtful, even walked with me to point out the newest items in the stores that i was interested in buying....I was fully satisfied with her service and her efforts...A++++
The manager with the curly hair is always awesome and ready to help. He is great
Customer service was less than desired. Waited in line while 2 employees argued behind counter about hours. Inappropriate on all levels.
Bigger than the Hot Topic in Salisbury MD where we usually go. My daughter found a BTS doll she didnt find locally. Friendly, helpful staff.
I love the items in the store and the staff has always been nice to me, but the phone just rings and rings and rings.......it’s pretty aggravating when you’re trying to figure out if something is in stock in the store but no one wants to answer the phone. Even after you’ve been trying for the last 2 hours. It’s like they cut the cord or something.
So basically I feel like this place is like a G rated version of Spencers from back in the day. They carry all the merch youd expect and have decent sales. The store is a bit cluttered but whatever. The thing that got me, and I dont shop there often, is that I wanted to buy just 1 item under $10 but the clerk had me go thru the whole process of name, email, phone #.....Geez. Can I not jyst pay for this and leave??? The clerk said the manager was near so gotta do it. What a pita. Now I gotta go in and unsubscribe. Like I need another email or text to a store I go to maybe twice a year. Hey management - I dont want to give you all my info so I can buy 1 small item. Give the customer the option.
I was looking for a Shazam shirt,I love to have shirts so when my superhero movies comes out,i have a shirt for the movie and they had it,I like this store their attentive and pleasant.
No hood
My favorite place to go in the mall
Great been coming in for yrs an still love it
Great selection of band t-shirts and very helpful staff
Its a good store for people into Anime and Goth.
Awesome staff that were helpful in not only my purchases but also local information since I had traveled from out of town.
I love this place have anime and manga
The only part I dont like is waiting in line 😒 to enter the store!!
Its alright
Help staff is great. Super stocked with clothing and tons of items.
Rude worker didnt wanna help me and my step son with the tshirts.
Cool place
It was nice and people work there friendly
The staff is always friendly every time I come here, even when I see a new face.
They have the best legit Funko pops in the store
Great deals at the moment, must visit!
Unique items
Love it there all ways the something interesting
This hot topic has gone downhill so fast the workers are nasty now and the store has changed. Theres too many mainstream things there now and the atmosphere is completely different than it used to be. Its closer to home but Id rather travel to Garden state mall to buy something simple from hot topic than go to this one in willowbrook. The workers used to be happy to help and dressed nice from head to toe. Now theres plain workers and they dont even smile at you none of them seem to want to help either! One worker said the store changed to more vibrant things but then why wouldnt garden state change too?? Its just THIS ONE and its so frustrating because it used to be my favorite but its not the same here anymore I definitely do not recommend.
Good atmosphere, and really cool stuff :v
The staff there is fantastic!! Super friendly and sweet.
Always a fun browse
Nice store at a great mall. They have lots of things to choose from
Nice store but not much variety.
Really helpful employees
Excellent t-shirts selection...
Awesome staff, great vibes. Always been a huge fan.
Ok
Rude employee s
Staff is friendly. Great deals
Anime
I wish I will buy black t-shirt.
Always have GREAT deals!
The staff there are great.
Always love going here. Can be expensive but its novelty.
When I went to this Hot Topic they only had one Five Nights at Freddys plushie did you get any more shippings
Super cool items and very unique store
They have many tee shirts and one was Billie eilish
Always friendly and helpful staff!
Had everything I wanted
Have a good and nice worker
My son loves this place
Was not acknowledge by the staff of this location. Customer is key and they do not have it here.