Let me tell you about this beautiful woman at Clear Lake Dodge name Markita “Kitty” Joseph. I purchased a vehicle from another dealership three days before meeting her and was very unhappy. She walked me through the process of returning the vehicle, getting my down payment back and getting me into my dream car a Range Rover. She is beyond knowledgeable, patient and understanding. She made the whole process smooth and fast. If your in the business for a new or used vehicle I would recommend her. She is definitely a true gem. Working with her made me feel like my hard earn money matters.

Jason gave me the most time- efficient experience in getting to know and understand a vehicle I knew very little about. I asked a lot if technical and performance questions for which he knew most all the answers.This was by far one of the sakes engagement experiences I’ve encountered … not just with cars, but overall sales. My interest in Ram Trucks has been solidified.

Manuel Lopez was a great to work with. He made the whole process very easy. with the help of Markita she was amazing as well both great people. Highly recommend!!! Jeep fam for life thanks to you guys! beep beep who got the keys to the jeep? ME! love it thanks for all your help during these unprecedented times.

Worked with TJ to buy our Jeep Wrangler. He was super awesome we had a strict budget and he helped us maintain it. He was very knowledgeable about our vehicle and was very friendly. I will definitely be coming back for our next vehicle purchase.

Brandon was very helpful. I had him running around the dealership because I couldnt make up my mind what I wanted. He never showed any irritation with me. He was patient when it came down to the nitty gritty part. I do appreciate his patience with me.He is a great guy.

I came in and Jason helped me with questions about a Jeep. He explained everything thoroughly even when I seemed confused. He made sure I understood all the details. Good experience.

We were feeling pretty disheartened when we arrived at Clear Lake Dodge However we were quickly greeted by Jessica and she did an amazing Job setting us up with an awesome vehicle. If your in the market for a vehicle Jessica is your girl. Ryan in the finance department also did an amazing job getting us out of there quickly and They both have great Vibes. Thanks you two for the great experience!

Excellent—personable, professional and patient team thanks to Eric Braswell at the Clear Lake location. The store was well maintained, and staff was eager and willing to help with our situation. We were in there for no more than 2 hours and left with a brand new (used) vehicle. Don’t mess around with online car buying and use the dealership. I would do this again.

TJ was such a big help in finding me the perfect vehicle. He understood what we were looking for exactly. Couldn’t be any happier for my 2017 Jeep Patriot. Thank you!! 😊

Jacob M did a fine job explaining everything to me and guiding the process. Overall a great experience at Clearlake Ram. Nice truck too.

I’ve bought two cars from this place, I’ve had one good experience and several bad experiences. The past two visits I have gone to see an advertised car, only to find out when I get there that the price is not as advertised. I recently went to check on a truck (10/20/21), and when I get there they tell me the price is $15000 more than what is on their website. They said they needed to change the price, that it was before they added the extras to it. Yet, all of the pictures show the extras. So you can show the extras but not update the price? I waste my time to see a car with the wrong price? The price is still wrong today as well. They just want to get you there and hope you settle for something else. Theirs seems to be a habit with them, as I’ve been burned by this before. Pretty shady.

Today (during an exemplary oil change) I was informed that the Phillips head bolt from under my car was completely broken. The oil technician said verbatim, I was done dirty. The last time I got an oil change was from Clear Lake Chrysler Jeep, Dodge, RAM, and Fiat. Twice, Id purchased the Advantage Care package. Therefore I could have been considered a loyal customer. It is truly unfair, for me, to have been driving around with a broken bolt without having any knowledge of it. However, Clear Lakes Chrysler Jeep, Dodge, RAM, and Fiat service team did. How would a average woman like myself know? Were not under the vehicles often. I do like to thank Chris at Take 5 oil for his honesty, and making me aware of this situation. In turn I would like to let the Houston women to beware, and weary of getting their cars serviced at Clear Lake Chrysler Jeep, Dodge, RAM, and Fiat. Sad.

Amber was awesome! Got me into the truck that I wanted, not just any truck, with details that worked with my own situation. Financing department worked to make sure it got done. Definitely worth the time to at least talk to them if you are in the market for a vehicle.

I had the best experience purchasing a vehicle with the help of Eric! Gave me a lot of great information regarding what I wanted in the vehicle I chose to purchases and was great with helping me find a great deal. Wont be my last time back.

Roland de leon was the sales man. I was very impressed with him. Went above and beyond is duties to get me what I wanted.

Came out on a Saturday to test drive Durangos. Jason was super friendly, polite and helpful! He answered all of our questions and took the time to make sure we had all the information we needed. Had a great experience. I would recommend Jason to anyone!

They say the beat all offers but clearly that’s a lie. Drove an hour (each way) to the dealership because they refused to give me prices over the phone because their prices were “too competitive”. Drove down to make a deal, the JEEP pricing system was down so they couldn’t pull numbers. I left and they called me a few hours later giving me lease prices which ended up being more than double than what other dealerships offered for a similar MSRP vehicle. Do yourself a favor and don’t waste your time with them. They try to bait and switch you.

Jason Chatron spent time with me with a Dodge Charger GT build and patiently answered all of my questions and concerns. He literally stopped eating his lunch to help me. It doesnt get much better than that. I cant wait to purchase a car from him.He is the epitome of a valued Customer Service sales person. He is awesome. I highly recommend him for those individuals looking for a car.

Would like to thank Clearlake Dodge salesman Rolando DeLeon on speaking with me about possibly getting a new car, he was very knowledgeable and courteous. Will definitely recommend to friends and family.

Jarrid was an amazing salesman. Made the process super simple. Likely will not purchase/trade in to this location again....they really screwed me over on my trade in value of my vehicle and they did not apply my military discount to my vehicle after being told previously they would stack rebates/discounts. Disappointed overall with the location but not the salesman.

Do NOT buy a vehicle from this dealership. They lie lie lie! Watch out for all the BS they throw into the loan. I was pushed to get the extended/ full coverage warranty. I asked if I don’t get it today is it more expensive to add tomorrow? They said yes. I said well if I sign for it today then come in tomorrow and cancel (after talking to my insurance company) will my monthly payment decrease by the insurance amount? They said yes. I went in the next day and they said oh uh it would come off the back of my loan. The deal is already done. Use another dodge dealership trust me!Also when I bought my truck there was a chip in the paint. I’ve tried countless times to get it in to be fixed. They knew I was moving 2 weeks after buying the truck. Now they say they’ll call me back tomorrow. Then never call back.

We had great experience here with Manny and strongly recommend him! Great customer service. He was very friendly, pleasant and helpful. Also, we were acknowledged by the entire staff with nice greet and genuine nice smile.

Katie has been very helpful and has answered every question of mine in extreme detail. She showed me a lot of cars that I was interested in and let me test drive a few that I liked. Very helpful over all.

Our Sales Consultant, Luis T, was very knowledgeable of the vehicle we were looking for. He was very polite and not the usual pushy salesperson most people dread encountering when shopping at new dealerships. He helped the entire process go smoothly for the entire purchase. Thank you so much for everything you did, Luis!

Great service from Eric Braswell. Assisted me with my needs in a very professional manner. Answered all my questions and was able to get a better deal for my vehicle than expected.

We visited Clear Lake to look at the new Jeep 4xe models and Kaitlyn Fischer was so helpful! She really went out of her way to get us as much information as possible on multiple models. I appreciated that she asked really great questions around what we needed, but didnt suffocate us at all. It was a huge change from other dealerships in the Houston area where you can feel way too pressured. Ill definitely be returning to Clear Lake to see Kaitlyn when we decide to buy!

They promise one price on phone and offer customers 15k more. Watch out for these scam salespeople. Go somewhere else!Next step is complaint to their corporate.

Jason Chatron was a amazing sales guy he gave me all the info on the chargers & challenger. We test drove the car. Jason was very respectful & helpful and also recommend going to Jason.

Jason got me set up with my new 2500, great guy to work with

Bought a new Jeep Wrangler Unlimited from Jason Chatron this past Saturday. Great experience! Jason was very customer oriented and helped me through my unique situation. Ended up in the perfect car for a fair price. Cant ask for more than that! Thanks Jason!

Brandon Driskill and Ryan West were very helpful in assisting me get my first truck. Would recommend anyone to come to see them. They were great.

Pretty upset with these guys. I contacted them within hours of a certain truck being posted. Was told it was in transit and would not be available for several weeks. No problem, I wanted that specific truck and Im 3 hours away, so waiting is ok. In order to solidify the truck as mine i filled out the credit app, sent all trade-in information as requested, and had constant communication with the sales team for over 3 weeks. I figured the truck should be here yesterday and text/called with no results. Tried again today and I get told the truck arrived yesterday and was sold. Excuse me?! I have been told this truck was already mine, I just needed to bring my trade-in and complete the paperwork. Screw these guys and their poor communication and poor customer service. Even if they had an identical truck I would not by from someone who complete screwed over a very easy customer.

Do yourself a favor and avoid this dealership. Hidden fees added on top of original price ($3995) that was not discussed at the time I sat with financing. I was informed that I would also be receiving 3 free oil changes, but that was a lie. I was being charged $179 for that service. For that reason I had to cancel the transaction. I appreciate the time and effort but I cannot make business with someone that was trying to deceive me.

Markita and Amber both are awesome. I came in multiple times and took up their time just looking before i finally decided to buy. When the time came to buy they were patient and worked with me to get me into a vehicle that worked for my needs. I highly recommend them and this dealership to everyone.

Brandon Driskill was very helpful with getting me into my new Ram truck. Process was very easy and he helped me in every way possible. Thanks Brandon.

Jason helped share info on used vehicle, great customer service.

This is a great example of why they are called STEALERSHIPS not dealerships! Instead of selling the vehicle under MSRP, sold it over because of high demand they said. Added extended warranties and all that, which I cancelled after 2 weeks and its been 3 months now and still not seen the refund till this day. I call the dealership to get an answer and they are always avoiding the calls in all departments! Last vehicle I will ever buy from here!

Clear Lake Jeep is the best. We had Amber as our salesperson. She was amazing and had us out of there in Two and a half hours. Best buying experience I have ever had. Thank you Clear Lake Jeep.

Amber was a great saleswoman! She helped to make sure my overall experience at the dealership was great and explained everything clearly. She made sure to keep track of how long I was waiting to do what she could to speed me along. Overall great experience!!! Definitely will be recommending to friends and family

First time visiting a dealership and Mr. Eric Braswell was very helpful. He made my experience searching for a vehicle extremely smooth !!

Great staff. Service department getting better and definitely the best in the area. The only place I take my Ram.

I would like to thank Jessica. She was amazing. She gave me what I needed plus more thank you Jessica. You are great

Team at the Location was awesome working with me. DeJuan & Kaitlyn were great with getting the process started & my new Jeep is hard for mw to let out of my sight! Appreciate all their hard work & good vibes!

AVOID! AVOID! AVOID! This place was an absolute nightmare. They had a vehicle we wanted to get shipped to us and we tried contacting them for weeks. We called numerous times, sent emails, and online inquiries. When that all failed we tried to do a dealer trade with our local dealer. We thought maybe they will answer another dealer. Nope. We tried for weeks and they stopped answering the phones altogether. The vehicle was sold a couple weeks after we gave up. This is absolutely ridiculous. Anytime someone answered the phone, all I asked was if the vehicle was in stock but they couldnt answer it. They would just transfer me to a sales person that would never answer or return calls. After trying to contact them, we didnt even want to deal with them anymore. The only reason we tried so hard is because they had a unique vehicle that we were looking for. On top of that, I checked the price one morning and then just a few hours later, they raised the price over $6,000. If you want to purchase a car here, dont expect any phone calls, emails, or online inquiries to be answered. They just want you to come in person or you cant even get the time of day. According to other reviews, they are very sketchy when dealing with them in person so beware of this place. Absolutely ridiculous.Apparently they will answer reviews but not their phome. Their response was the first time Ive ever heard from them. I was never able to contact them for 2 weeks by phone, email, online inquiry, or through another dealer to tell them I wanted to ship a car so their shipping policy is irrelevant.

I try to be subjective and I hate to be a Karen but Ill explain my experience and you can conclude your own decision. I went in to the used car sales and purchased a vehicle. After haggling back and forth and trying to get the tires replaced I was told it couldnt be done. This was in part because my trade in required maintenance which, by company standards, requires all of the fluids to be changed. Based on this statement from a manager, I expected all of the fluids to be changed on the vehicle I was purchasing since it would be subjected to the same standards as my trade in. I see on the maintenance report that only the oil had been changed. This left me with an impression that I had been lied to about anything and everything. The salesman confirmed my thoughts and this was reported to upper management. GM contacted me the next day and stated what I was told was something different and claimed the manager did nothing wrong.1. Do not lie to people2. If you do lie, uphold that statement and honor it

Katie sanders was amazing! She was very helpful, not pushy like a regular car salesman would be, she answered all my questions and made me feel comfortable. The part about shopping for cars is usually the sales associates but this was not the case at all with her.

Went in asking to buy a certain car they had listed. Sale rep said it wasnt ready for sale and would be friday. Checked online and they sold it 2 hours after I left. How shady. Sales rep never contacted me again like promised. Every time Ive taken my Jeep to the repair shop here it has gotten damaged or something stolen. Dont go here. Id rather drive to River Oaks and be treated right.

Thank you Brandon for the best service! He made buying my first car such a breeze! He was quick and friendly. He made car buying a great experience! I definitely recommend asking for him!

I live about an hour away from the dealer, so I contacted them multiple times (via email and phone) to confirm that the vehicle I was interested in was available. I set up an appointment for a test drive, but upon arrival was informed that not only was the vehicle not available to test drive, but was still being manufactured, and had no ETA to arrive to the dealer. Wasted four hours on a Saturday that would have easily been prevented had the sales team (Brandon Driskell and Enedina Deleon) had performed basic due diligence.

Jessica was so much help! she showed me whatever i wanted to see and worked out a good deal for me! she has also followed up the next morning to make sure i was still liking it! i would recommend her for sure!

I wouldnt recommend anyone go anywhere else! The staff at Clear Lake where very helpful and put up with me going back and forth between the fit and finish of my new 2021 ram 1500 laramie! Sage Stevens its the man! He was very respectful and didnt blink an eye to stand out side it the heat to let me look at several trucks!

I recommend working with Markita Joseph. She works hard for her customers. She’s super down to earth and very friendly. Thanks for your help Ms. Joseph

Jason was very friendly and polite about a Durango I was viewing. I would suggest if you come down to Clear Lake to ask for Jason because he is great!

Jason chatron really took his time out to show and tell us all the info about dodge chargers/ slat packs, very helpful gentlemen

Jason took his time and help answer all my questions helping me purchase my new Jeep and I recommend seeing Jason at clear lake

I purchased a 2019 Toyota Tundra from the used car side over the weekend and Kevin was my sales person. He did a great job working with me, listening to what I was looking for, having patience as I test drove multiple vehicles, answering any questions that I had and respecting the time frame that I had for purchasing the truck. Tim in finance also did a great job finalizing the purchase while explaining all the options I had available to me without being pushy. All in all a great experience and I would recommend both Kevin and Tim to anyone looking for a new vehicle!

Great service wonderful people with great hospitality and, people skills, patience and willing to help I’ll advise everyone to go to this location thank you once again for you all helping me .

Bait and switch. They offered a price online and would give it to you in store. Plus they are trying to add on additional costs like tint protection which costs more the costs of getting your window tinted 3 times. 1600 for gps tracking.Don’t waste your time there. Sales manager was rude. Giving me excuses about prices not updating online.

Sage was awesome and speedy and got me in exactly what I was looking for. Highly recommend using the team at Clear Lake Dodge

My husband bought his Ram truck from here a few years back and had great service, so when I needed a new car we gave it a try for me too. I usually hate my experiences with car sales, but this place has given me a change of heart. My salesperson Jerrid went above and beyond to make sure I walked put with the best car for my needs (a fabulous Jeep Grand Cherokee) and then some, he is the best! And the rest of their crew that I have worked with are really nice as well. I highly reccomend this dealership, they have made us customers for life! 😊

Brandon & Keith were so amazing to work with! Thank y’all so much for the great job on getting us our new ride!

After all the dealership hopping we did Saturday morning and ending up at Clear Lake with TJ it was a pleasure to work with him, he made the process easy for us, and his customer service was top notch.

Jason Chatron was very informative and helped us very much. I’m very happy with his patients. I would definitely ask for him as a car salesmen again!

I just went through the process of buying my first car at this location and Mr.Eugene Owens made the experience so simple and amazing for me. I was simply going to look at a car with another sales person and when I got there she was still with a customer he gladly showed me the car and took me through the entire process. I was able to leave with my car the same day!! I told him exactly what my budget was and he made it happen! Highly recommended him and thank you once again.

TJ and Brandon thank you for the service and allowing me to purchase the vehicle I wanted. 10-10 highly recommended, thanks guys!

Jason Chatron was a very good salesmen and I would recommend him to all of my friends and coworkers…I would rate him a 10 for experience thanks Jason…

Worst car buying experience ever! Waste of time and horrible customer service/communication. Only one person pretended to care about making sure the customer was handled professionally. I’m not going to drop names of individuals, but MY name is DJuan R. Johnson. I don’t recommend this location.

Jason Chatron was very helpful and helped so much

TJ was an awesome salesman, he went the extra mile to help me find and close on a truck after 6 months of looking!

The customer service was excellent. Everyone was nice and friendly and very helpful. Jacob Murillo was amazing. I went in not holding my breath about leaving with a car. Jacob asked me what I was looking for I told him what I was looking for. They had exactly what Ive been looking for Jacob brought it over I test drove it. I said lets see these numbers. To my surprise I drove out of there in a car that I have been looking for. If you need anything hit up Jacob he will get you taken care of.

Super helpful folks. No pressure and worked with me on exactly what I wanted. Jerrid was super accommodating and worked on my timeline.

Kevin was extremely helpful in getting me the best deal on a used explorer that fell within my budget. Will definitely recommend and return for future vehicles.

This dealership is one of the best ones I have ever been to. My fiance and I was determined to get a vehicle. We were looking at a used little jeep we loved but we decided a newer jeep renegade would meet our needs more. Mr. Eugene Owens showed us around the lots and was very helpful. He worked with us with the most respect. I will be doing business here again in the future just because of him. He deserves a big raise!

Great easy service, sales person Jessica was super knowledgeable and helped me get in and out with my new car in less than an hour!

Bought a used 2018 Subaru, from pulling up to the parking lot to leaving the lot, the service was excellent. TJ was there all the way. Really nice guy and great customer service. Whole process was fast and easy.

Eugene Owens made getting my second Dodge charger very easy and quick. He had my best intentions and interests in mind. If you go here to buy a car, ASK FOR HIM!! He won’t let you down. Super friendly and helpful 👍🏼

Amber Grantham was so amazing in my new purchase I gave a hope due to my recent experience she explained everything in detail . I am amazed right cant wait to get in my new truck . Thank so much to Amber and Zach Taylor for my purchase both went above and beyond.Thank You

Jason was absolutely amazing with answering all our questions and concerns. Fantastic customer service!

Great location and people! I had a salesperson by the name of Kevin and he handled everything well and made us feel more comfortable to get down to business!

Jason was very helpful and informative in helping me get my new Charger. He was very easy to talk to and made the process as smooth as possible. Thanks Jason!!!

Brandon spend all day with us and got my husband the truck he wanted! Thank you so much for your time! Highly recommend

Jason was very helpful, as well very detailed in the cars we were asking for. Very patient with us and helpful. Will be coming back !

First off let me say that the facility is a one tiptop. Now down to brass tacks I don’t like to buy cars but if I have to then this is the place I will always go I worked with Eric Braswell and he did a phenomenal job with the test drive car specs and going over numbers and making me happy as a customer with my monthly payment along with impeccable customer service.The only thing I can say this negative about my transaction with this dealership is that it didn’t happen sooner.

Go see Manny for your new vehicle or trade in your old for new. AWSOME service. Manny spent so much time with me and was super patient and extremely helpful.

Everyone I interacted with at Clear Lake Dodge made me feel welcomed. Luis was my salesman and made the entire experience as smooth as possible. He helped me get into a new truck and I walked away as a satisfied customer.

I walked in and was greeted by a wonderful salesman by the name of Eugene Owens and he showed us several vehicles but wowed is with the Pacifica! He worked hard to get our deal through and made the process nearly painless. I would definitely recommend.

Ask for Jessica, she is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service and they know they’re stuff. This was the easiest dealership I have worked with. I was in and out in 2 hours. Jessica was efficient but also made sure that everything was covered at the best price in town. I recommend anyone to go see Jessica. I had a great experience at Clear lake dodge. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership.

If I could leave half a star I would! I took my car here for 3 recalls and to get a new ABS module, first thing it took them 7 days to do the work and when I picked up my car it wasnt the same, mind you I have a quiet car but now it was very loud! Took it back to them for them to tell me the catalytic converter (1 of the recalls) the Mechanic had put the wrong part on my car! So I had to ride around in a very loud car for the weekend as to they said they couldnt service my car until Monday! I bring my car back Monday and they were willing to give me a loaner car but I need full coverage to ride off, which my car is paid for so I get liability (what I can afford with 2 children) so I had to leave my car for a few hours and catch a Alto ride home! Once again carless and I have children to pick up from school! Why am I steady inconvenienced for THEIR mistake?! I WILL NEVER, NEVER BRING MY CAR HERE AGAIN!

The sales team worked to get the vehicle price down to a place I was comfortable, however after I purchased the vehicle their concern completely ended. The vehicle’s driver side windshield wiper stop working the same day I got the car. It was very difficult getting any help or guidance on how I could get the issue resolved.

Jason Chatron is a great guy helped us out alot and made sure he showed us all our options before running our credit

I would like to comment even though we did not make a purchase in the pre- owned certify dept. I wanted to say thank you to the salesman Kevin Babu, in the pre owned dept. He was able to orient us in a direction that it helped guide us with a better understanding in purchasing a vehicle. He actually took the time to assist us compared to other dealerships that we had gone before. We will definately keep in mind the information that was given to us!! Thank you Mr. Kevin Babu!!

Overall, a quick and great experience as I knew what I wanted and was determined to find a car that worked for me this weekend. I worked with Amber and Ryan who were both lovely. However, after leaving the lot I noticed a few scratches on the front of my car where the paint was peeling off, cracks on the plastic panel and the anti fogger lights missing on the car. I called Amber and she mentioned that the car was sold as is but they never mentioned these details about the car previously which was done by other car dealers in my experience. I did purchase warranty for my car but unfortunately all of the small details that I encountered did not fall under this set warranty. This has made me aware of things to look for when shopping for a car as dealerships won’t be honest about these things at times. I do recommend shopping here for a car as the experience was quick and easy.

DeJuan Wright was wonderful to work with, along with the rest of the team, in the recent purchase of my new Grand Cherokee L. Thank you DeJuan, I love my new vehicle!

I inquired about a vehicle and received an email that it was available and said great I’ll fill out all the paperwork so it’ll be ready before I drive up from Corpus Christi. Did all the paperwork and down payment of $1,400 online just for them to text me at 5PM that the truck had been gone all weekend. So here I am a week later out $1,400 and the manager keeps telling me they emailed accounting. Ridiculous business management

Jason helped me out tremendously today with some Ram information today. Even knowing I was just looking for information and dining some research he took his time and answered every question I had. Extremely professional and easy to deal with. Thanks Jason

Jason was very helpful answering all my questions and helped me get my new Jeep Gladiator. Go see Jason at Clear Lake Dodge.

Jason was awesome. He took the time to show me all of the new features of the new ram 3500s. He was very helpful and took the time to show me the colors on other vehicles on the lot.

I went to the dealership to test drive the Jeep Wrangler. Jason Chatron help me with the whole process. He was very helpful and knowledgeable and took his time answering all my questions. I didn’t buy because the didn’t have the color I wanted available, but if you’re in the area and looking for a vehicle, I highly recommend Jason, you will get great service without feeling overwhelmed in the process.

TJ was very helpful and friendly! I am sure everyone gets a little screwed in finance but that is how they make their money :) Overall good experience and like I said, TJ was great!

Be aware of their online pricing. I drove 35 miles to this dealership and turned out they wont honor their online pricing and added another $3000 dealer package including $1,100 for tinted windows for a wrangler 4xe. This dealership is using their online pricing to fish people. I bought the 4xe from another dealership that really honor their online pricing and dont play game tricking people.