Had a late afternoon service call, and wasn’t able to arrive at the store until after closing time and Damir Dzalic stayed late so that I could pick up the parts I needed and had them ready and waiting for me by the time I got there and had a great attitude and was very helpful the whole time. Definitely appreciate the service I received.
Store personnel not knowledgeable about products sold. Warranty procees takes 10 days to get a part, have to be transferred to multiple departments to get commercial equipment pricing. No wonder Lennox only has a couple stores in Texas.....no one wants to deal with all these hassles. Improve your system to assist cuTomers would be my advice
Worst customer service experience
Helpful on the phone, always friendly when Im in the store
Great service, any part you need, they got.
Knowledgeable fast friendly service....
Nice people, good service!
They only sell to contractors. They wont let you purchase anything inside!
Very helpful.
What can I say its lennox
Slow sercice