Great bunch of ladies who work up there. They are always helpful and are VERY NICE.
Customer service literally does NOT exist at this store! The cashier(s) have no clue what is going on, nor do they care to know. I’ve worked in customer service for over 15 years, and it takes a lot for me to complain about something like this. However, I felt a strong need to express my feelings on my experiences at this 7-11. Do better….
Employees are knowledgeable, friendly and courteous. More stores should should have employees like the ones that work at Penna Ave Weirton WV
Rude girl works overnights. Same experience as the pizza guy. Seemed like an inconvenience to ask her to do her job. Had to go somewhere else for coffee. It would be great if your employees on nightshift werent allowed to have their sketchy boyfriends hanging out outside all night, and then staring at people like their gonna give her attitude.
Not a bad gas station, food is usually pretty good, only complaint is when ya order on doordash, options are limited and its hard to get through to call there as well. Got hung up on prob 4 times before someone actually answered and tried to assist with my inquiry.Some staff are good workers and friendly while others couldnt care less about doing their job.
First time there, will never return. Worker got mouthy with my fiance because he asked if there was any pizza, he only wanted 4 slices and a drink. After asking her to do her job, she told him the price was $28. Didnt pay. Walked out. Dont go here.
Phone Number does not work! I thought maybe I had the wrong one, but it is the one printed on the receipt.I poured a Cappuccino. It was supposed to be English Toffee, but has a nutmeg or Pumpkin Spice taste. Wasnt even going to call and complain just wanted to inform them. Cashier was very nice and friendly, which is the reason for the 3 - Stars.
The phone number for this business doesnt work. One of my relatives has been trying for work here and cant even call them to see if they got his application.
Kind of on the dirty side, noone who works there ever smiles and when i tried to pump gas in my car, the pump wasnt working right so i asked if i could just have a refund. The owner was there and told me that pump gets water in it and i have to pump it different thanks but it should work right and last thing i want is water in my gas tank. So eventually i got my refund but over all it was a really unpleasant experience.
If I could give this place a 0 star I would. The people who work here look like drug addicts. They are rude and never bag the things I buy. Tonight a worker had her kids there while she was working and all the older kid did was scream bloody murder Im hungry Im hungry the worker was to busy in the back yelling at her kid that I stood there waiting for her to check me out for 10mins.
Good service
Was very dirty when I was there.