Ma
Mattress Firm Wentzville
1871 Wentzville Pkwy, Wentzville, MO 63385, United States
Comments
Ja
Review №1

The store is very nice and appealing. Todd was trying to work miracles being the only one staffing the store on a Sunday afternoon. He was very knowledgeable and helpful while trying to keep at least four serious shoppers happy at once. Severalof us left and said we would think about it mostly because he really could not spend the time to close the deal. Yet, he remained very calm and served each of us as best he could. I went back the following day and made the purchase after considering the very helpful information Todd supplied us with.

Fr
Review №2

We received great service from Todd. Hes very knowledgeable and a great asset for your company. Were very anxious to have our mattress and adjustable base delivered.I would recommend anyone in the market for a new, mattress to stop in and see Todd. You wont regret it.

Te
Review №3

Bob was awesome and very informative! He helped us make a great choice for what our needs were and within our budget! It was so nice to have a a sales person really know the products and to want you to get what is best for individual needs! Bob should get a Raise or Bonus! Right now in this job market.....you should recognize and award a super work ethic to make sure you keep top notch employees!

De
Review №4

My salesperson was excellent. We got what we needed selected efficiently and answered all my questions. Follow that by processing me quickly and setup me up with delivery. Couldn’t have asked for a better experience. Thank you!

Ci
Review №5

We had some urgent special bed needs with my dad being diagnosed with a terminal illness and Bob at Mattress Firm was very compassionate and great at fulfilling our needs! Very hard to find these days with the shortage of workers and supplies due to COVID. We so appreciated it and will be back to purchase a new bed for ourselves. Thank you!!

Li
Review №6

Todd was very friendly and super helpful. We were very happy with our purchase.

Kr
Review №7

Customer service was excellent! I was only in and out bc we purchased a bed frame, however there was only one in stock at that location, and the manager happily held it for us. When I got there, his professional demeanor and “can do” attitude was so refreshing. 10/10 would purchase from him again.

Em
Review №8

Bob was extremely helpful and nice. They were not at all pushy and I found a great mattress for a great price. When I called back with a question, they went above and beyond to help me. I could not be happier with my experience! 6 stars!

AJ
Review №9

Quick and efficient sale. I walked in and out with the mattress I was choosing within 20 minutes. No hassle, no up selling, perfect experience.

St
Review №10

No high pressure. Helped us with our questions and gave helpful information about the products. When I asked about the adjustable frames he said let me show you a good one that does all you need and it was reasonably priced not the higher end. Very easy pleasant experience and our sales rep Bob was great. Can’t wait to get my new mattress.

Fr
Review №11

The gentleman was very knowledgeable about what products he had to sell and some of the products werent available in a timely fashion so he found other options and got us a mattress delivered in 4 days very satisfied

Ju
Review №12

Walked right in and greeted by a wonderful salesman. Bob was great at listening to what we were looking for in a mattress. We would definitely recommend this location. Ask for Bob!!

Ka
Review №13

Todd was Friendly and helpful. It ended up being way easier to find what I was looking for than I expected.

De
Review №14

Mr. French at the Wentzville location was great to work with. No pressure just made sure we knew our options and in the end helped us fine the perfect and very affordable mattress.

Wh
Review №15

Very happy with our purchase! Thanks to Derric for helping us find our new mattress and a better night’s sleep!

Ma
Review №16

Derric Smith was very helpful, funny, and very nice. He made my experience enjoyable! He did everything possible to help us out and I appreciated it!

An
Review №17

Had a great experience buying mattress from these guys

Mi
Review №18

The salesman was very professional. He did not pressure us at all and was very knowledgeable as to what we needed.

Ma
Review №19

Derrik was very nice .He notice I was wearing my husbands army coat and asked if I was military. I said no my husband and he gave me a discount on my purchase.That helped to get the price down and really helped me to get a sweet little girl a new, comfortable bed!!!! Thank you again!

Br
Review №20

Had a great experience getting my mattress from the Wentzville store. Brian was a great & honest help narrowing the options down & keeping me within my budget. I highly recommend this store!

Da
Review №21

Great Customer Service. I only came in for a bed frame, but I was greeted immediately and the gentleman was Very Professional.

Na
Review №22

Derrick was very knowledgeable and understood exactly what we needed and came in within our budget. Now waiting on delivery. Excellent employee!

Mi
Review №23

I walked into Wentzville Mattress Firm. We have been shopping for a while. We currently have a “number” bed and we knew we did not want that again. We did go there just in case they had new things and they did but we could not justify spending 8-10,000 again or more in a mattress and base! The whole process is daunting as buying a mattress although less expensive is more overwhelming than buying a car! But as soon as we walked into Mattress Firm, and our salesman talked to us it was great! He didnt try to over sell us! He was honest, told us what the people who worked there personally preferred, he listened to what we wanted and needed, and helped us choose and we walked out of the store as proud new owners of a mattress and an adjustable base bed! It was truly painless. I wish I would have started my search there with our salesman and I could have has this settled three months ago!

me
Review №24

I can’t say to much for the mattress just yet because I just made the purchase and have yet to receive. But from the store experience I was in love with this mattress and can’t say it enough, how helpful Brian at the Wentzville Mo store was. He did everything thing he could to make sure my husband and myself got everything and more out of our purchase.

Ta
Review №25

This was the first time weve been in Mattress Firm and it was a great experience. The time on the website and Google is wrong but Todd gets to the store on Sundays because of this reason so people who come based upon the time online doesnt get too frustrated eve tough the time is listed correctly on the door. He was patient and able to help us find a matteess in our price range that was amazing. We will be back to get our son a new mattress from here when we have the money.

Je
Review №26

Derek was great. I was in there 10 mins Max. He found what I could afford and even gave me major discounts!! He honored my coupon as well. Im looking forward to trying out my new purchase. I feel confident knowing that I have 120 days to send it back if it doesnt work! Very impressed so far!!

Jo
Review №27

I visited this store and i was treated great by your worker named Derek. He hit my price point and sold me a quality product. Nothing but terrific customer service. I would recommend this store for all.

br
Review №28

Walked in and Robert (Bob) was very knowledgeable and listened to what I was looking for and didn’t try to be pushy for a sale. He answered all my questions and was very personable. It was my first time ever mattress shopping and everything went smoothly. Walked out with the mattress I wanted! SIX STARS!!!

Jo
Review №29

Great staff very friendly and helpful

Ja
Review №30

I went there with several questions about different types of mattresses and the advantages and disadvantages of them. The salesman was so knowledgeable and helpful!!! We spent about an hour there picking his brain and was so happy and excited to pick out our new mattress. Great Experience!!!

Mi
Review №31

I was surprising pleased with the service at the wentzville MO location. Derek was very attentive to my request. He received a call from a customer he had been working with by phone for 3 days. He asked if he could call back after he finished with me. I quickly realized that a sale over the phone was more important than a costumer in the store. (You can keep someone in the store but a phone customer can change their mind or not answer). When I told him to go ahead and help them he verified with me that I wouldn’t mind and I did not. When he finished with them that’s how I came to know about the 3 days. I felt good in letting him know so he could close the sale. I was just starting my search but he was so genuine that I went ahead and bought my bed from him. If you do not want a pressure salesman Please go to this location. There is nothing better than being able to “look” and “ask questions” without someone hanging over your shoulder. The store is an open concept so covid wasn’t his reason for staying away. Thank you Derek and I will be back in 2 years, like I said, for my King bed!

Jo
Review №32

Amazing customer service great pricing

Sa
Review №33

The customer service was excellent! Derric did a great job showing me products I asked about in my price range and made sure delivery was quick. I will be referring family and friends to this location!

Ti
Review №34

The staff and management were very friendly and knowledgeable about their products and competitors. After purchasing a bed in a box online from another vendor, both my wife and I started sleeping restlessly and waking up with pains that we weren’t used to. I decided to go bed shopping again and reviewed different products both online and in store and in the end I chose Mattress Firm because they were able to price match their online competitor which made my decision an easy one. I can’t wait to get my new bed so my wife and I can have a peaceful nights rest and wake up with no pain.Thanks Mattress Firm Team for working with me to get my local business.

VI
Review №35

Great Black Friday deals! Products made in USA. Superior quality! Great Service! 0 interest for 12 month financing. Thank you!

Br
Review №36

I went in not knowing what I wanted and Reginald French was very polite, helpful and patient in helping me find the best mattress suited for me at a great price!

ka
Review №37

Great service and great prices. Products are exceptional. This is the third mattress Ive purchased there and will be purchasing another one in the very near future. Thank you Mattress Firm.

Ch
Review №38

Great service and great prices, also very quick and efficient

Az
Review №39

Derrick was very helpful and answered all my questions.

Ro
Review №40

The salesman Brian w at the Wentzville location greeted me right away super friendly and very helpful,you guys have my business again and definitely would recommend you to everyone,thank you mattress firm

Ad
Review №41

Was going to buy from here but was given incorrect information multiple times from two different sales people. Do your research! They are the Walmart of mattress sales. Go across the street to Mattress Direct.

Lo
Review №42

The sales person we dealt with was Brian and it was a great experience. Brian was very knowledgeable on the various mattresses displayed in the store and was able to answer all of our questions. He was one of the most knowledgeable mattress salesmen that we have ever dealt with.

LE
Review №43

The experience and knowledge of the salesman was through the roof.I would recommend this business location to all looking for the best mattress purchaseing .

Gr
Review №44

Walked in, told Derric the exact item I wanted, he wrote up the invoice and had me out of there in under 10 minutes! No upsell pressure at all. Very satisfied.

Cr
Review №45

We were met by the most polite and very helpful young man during our visit at your store. He took his time and explaining each mattress thoroughly, along with answering questions.

Je
Review №46

When you pay nearly $1k for a mattress you expect it to keep it’s shape and comfort for more than 5 months.

Co
Review №47

Great deal! But....the guy who we talked to never got up out of his chair. At the Mattress Firm at Mid Rivers the gentleman was eager to help and answer our questions. This guy just set there. I wanted to go back to the first store. Also that part about buy a king for the price of a queen ? Well when we got to figuring the total price, he informed us that the mattress we picked wasnt in that group....okay. But he waited till we were paying for it. $3,600.00 worth. Love the mattress and having my head up to watch TV. Only thing I dont like is the height of the adjustable part. I need a stool to get in and out of bed now. Guess I will look for someone to cut legs down.....

Sa
Review №48

Friendly and helpful staff without being pushy or overbearing

Ma
Review №49

Derric Smith helped us get a couple of pillows, sheets, and mattress pad for a great price. He was very quick to respond to all our questions. Great service!

An
Review №50

This was my first time at any Mattress Firm location.Derric was very nice and helpful. Overall great experience.

Ma
Review №51

Extremely professional salesman! Made sure we had all of the information to make the right decision. Very friendly.

St
Review №52

Stephanie is courteous, knowledgeable and cares about her customers, with this smile that is infectious. I trusted here explicitly when she recommended PHOEBE. AND I am beyond grateful for my new purchase. I have never slept better. Stephanie thank you for being YOU. I would recommend the Wentzville location (Stephanie, in particular) to my friends and family. She is a trusted source!!

gl
Review №53

Brian was very helpful and gave me lots of options to help me figure out how to get a platform under an old brass bed

Er
Review №54

Our salesman Jay at the Wentzville location was EXCELLENT! This was our very first time purchasing a mattress and bed in our 17 years together, and what could have been a very daunting experience (we were very specific in what we were looking for!) ended up being actually rather pleasant. Working with Jay was more like dealing with a friend, rather than a salesman. Very personable, and not AT ALL pushy! And as I had spent some time researching the specifics of what we were looking for, I can tell you that he definitely knew his stuff!Delivery, setup, and removal of the old mattress and box spring went very well, too. The guys let us know when they were close, as promised. Once they were here, they were quick and professional, and they made it all look too easy! Weve moved about 8 times in 17 years - hauling mattresses up and down two flights of stairs is never easy! But to these guys? NOTHING!All in all, an excellent experience, and I highly recommend Jay and the team at the Wentzville Mattress Firm! :)

As
Review №55

I had a great experience visiting this store. Brian and Jay we’re both very helpful and I left there with a new mattress and in a great mood. Would definitely recommend this store for anyone needing help finding a new mattress. Thanks again to Brian for helping!

Li
Review №56

Stephanie was awesome! My husband and I walked in not sure which mattress to get, firm/soft. But Stephanie asked us questions to figure out which was best for us! Very nice and not pressured to buy right away.

Sa
Review №57

Amazing business! I went in with my boyfriend to test out beds, even though we were both somewhat wary since we weren’t planning on buying for another few months and assumed we wouldn’t get much help. We were greeted right away, even though technically it was 3 minutes before opening (whoops!) Our saleswoman was friendly and full of energy, and it was insane how knowledgeable she was. Stephanie had years of knowledge and tips and information for us, and no pressure to buy—She even gave us ideas on how to improve credit and financing so that we could easily buy our bed when it came time. Every sleeping issue we brought up was immediately addressed and discussed, and she gave us so much help on how to improve our sleep patterns. We only bought a pillow for now, but I’m excited to go back now that I know there’s such a great company with such an incredible, knowledgeable individual running the scene. Not one issue! Great place of business! Can’t wait to return and buy our new bed!****UPDATE!*****Four months later, I and my now husband walked into mattress firm ready to buy, and Stephanie immediately recognized us and helped us find exactly what we were needing. She helped us find the right type of mattress for our son, and even helped us work out details for delivery for both of the mattresses we bought. She is so helpful and incredibly knowledgeable!! She found the cheapest price and discounts for us, and I can’t begin to brag about the outstanding job she has done! I want to be her best friend or just buy another mattress just so I can talk with her more 😂 This business has far surpassed all my expectations twice now, and I can’t wait to go back again in the future!

Ly
Review №58

Derric was the best worker ever he gave me two free pillows with my purchase and he gave my husband his free pillow which was Tempur-Pedic he was awesome with our purchase and he made sure that we were taking care of especially with my leg thank you so much for your caring Derric

Mi
Review №59

We highly recommend Mattress Firm at the Wentzville location. Neal our salesperson spent over an hour with us. We never felt pressured to make a purchase or were never mislead to purchase a more expensive product. Neal was very professional and focused on finding us a mattress with the proper firmness and comfort to allow for a good night’s sleep. In addition to the sale price, Neal gave us free delivery, pillows, and mattress covers.

Te
Review №60

We just purchased a mattress and base from Brian at Mattress Firm in Wentzville. We shopped around at several other retailers and the service and selection at this store was so much better than anywhere else. Brian was so helpful and did not use high pressure tactics. We were very happy with the price and would highly recommend Mattress Firm!

Ej
Review №61

My wife spoke to Jay on the phone yesterday afternoon and he gave her the low down of how they figure out what type of mattress a goldielocks like myself needs. So we both went in to see him last night and left with a great amount of info, a new mattress, and new bed frames. We got a great deal on it all and its not that he talked us into anything; but that we were able to chose what we thought was best based off the info he provided. Jay was very courteous, professional, and greatly enjoys his job. I cant recommend going to see Jay at Mattress Firm enough. You wont regret the decision.

Ca
Review №62

In-store service from Stefani was extremely professional, knowledgeable, and friendly. Very courteous staff. She takes excellent care of her customers and totally strives to match the correct mattress with your personal needs. We ended up needing to exchange our initial mattress purchase for another kind. This was done completely as guaranteed by the company and with total courtesy -- with no problems. So far, we have found their products to be high quality and to function very well. Highly recommend this store in Wentzville, MO.

Ti
Review №63

The store is clean and staff is very friendly. Stephanie worked with us to find the perfect mattress that would work best for us. She is knowledgeable about each mattress and answered all our questions without hesitation. We had some pricing ideas and she was willing to work out a deal. We found the experience to be enjoyable and easy.

Ke
Review №64

I had a wonderful experience at Mattress Firm in Wentzville. My salesmans name was Jay and he was courteous, professional, friendly and funny. He didnt try to up-sell me any unnecessary items and I was in and out in 45 minutes with a mattress scheduled for delivery.

Jo
Review №65

Staff was incredibly polite, helped me find what I was looking for at a great price and never pushed any sales. 10 out of ten would shop there again. Stephanie was probably one of the nicest sales people Ive ever meet

Di
Review №66

Great place when searching for a mattress! Jay was great! Very knowledgeable and helped us greatly with our decision. Very friendly! Mattress being delivered less than 24 hours after purchase! Find Jay!

Ke
Review №67

Wonderful experience! Jay was very knowledgeable and easy to work with. There was no pressure to buy the most expensive mattress. He made sure we knew all of the options and encouraged us to go with what was best for our needs. I highly recommend this store!

Je
Review №68

Great customer service! We were able to get our mattress next day. Definitely recommend.

Ju
Review №69

Wonderful salesman. Will go back for future purchases.

Th
Review №70

Fast easy and convenient

sc
Review №71

After 15+ years with the same mattress I can tell you shopping for a new one made me cringe. All of that went away when we met Derric. If you are in the market look no further than Derric at the Wentzville Location.

Ca
Review №72

We walked in seven minutes until close. Stefani was so welcoming and helpful. She helped us find a moderately priced mattress for our daughter and finance it. Never once did she make us feel like we were a bother! We will definitely be returning!

Sh
Review №73

Highly recommend! Stephanie was fantastic, and truly took so much care listening to our needs. She wasnt going for the sale, she was going for what was the best fit for us. We left with a great purchase we felt confident about, and appreciated her knowledge and input. She was super friendly and personable and we will glady refer!

Ka
Review №74

Had an AWESOME experience mattress shopping at the Wentzville Mattress Firm. Stephanie was very helpful in making sure my husband and I got the right mattress for our sleeping habits. We never once felt pressure to buy anything and Stephanie took the time to help find us the best deal for what we were looking for. We will definitely be coming back to this location!

Ch
Review №75

Great service with Stephanie today! So excited for our new mattress to be delivered tomorrow and the new bed in a couple weeks. Check out their store, great products and prices!

Ch
Review №76

Good customer service. Made shopping experience easy.

Ka
Review №77

Jay was easy to work with and willing to answer my many questions. He wasnt pushy, but wanted me to find the mattress that best fit my wishes! Would highly recommended!

Ch
Review №78

Stephanie was very helpful.. She helped us find a mattress within our price range and did not try to oversell. I normally dont leave reviews but this place is very deserving of 5 stars. You wont be disappointed!

Je
Review №79

I purchased a mattress for my daughter and then found a very similar one for less elsewhere. called mattress firm to cancel and spoke with Jay. Jay was awesome, he matched the price from the other store - so I got the same great quality mattress for an even better price. Thanks so much Jay for going above and beyond to keep a customer!

St
Review №80

Our kids broke a box spring jumping on the bed. Stephanie was very helpful and recommended a steel frame box spring to prevent it from happening again. Service was friendly and price was great! Thank you!

Ch
Review №81

Stephanie was the most knowledgeable and kind sales person! I felt so comfortable making a mattress decision with her! Wont shop anywhere else again for a mattresses.

Co
Review №82

Stephanie was very helpful and friendly. She showed me a numerous number of mattresses to make sure I had the right fit and i felt very comfortable in the store. It was a very friendly environment.

Rh
Review №83

This place is pretty awesome they gave me a good deal and let me tell you if you don’t have that kinda money these people will work with you they understand folks who been sleeping on crappy air mattresses. I highly recommend them also they are good with delivery they came right on time actually early than expected. They even put my bed together. I will definitely will be a regular customer here!!

An
Review №84

My husband and I went to purchase a new mattress for the first time in 20 years. Stephanie was very knowledgeable, she took her time in explaining all the different mattresses to me and I never felt pressured or rushed to made a decision. We LOVE our new bed and look forward to relaxing in it every night. My only regret is that we didnt get the adjustable bases at the time of purchase, but we are going back to get them now!

Ka
Review №85

Stephanie was very helpful! She helped find a bed that will really work for me and my price range. Definitely recommend!

Jo
Review №86

What a great experience! I actually was dreading it, but the employees at this store made it painless. Jay is THE BEST. His knowledge of the mattress business is beyond belief! Most employees working in mattress stores go through the motions, and their info sounds like it is a script. He knows his stuff. He sold me, but Iwanted to take my husband back to be sure the one I had picked would work for his back. Jay was not there, but Stephanie took great care of us. She helped us finalize our deal and got us all set up for delivery. Everything was exactly as both she and Jay stated. Shop around if you must, but buy from these folks. You will NOT be disappointed!

Jo
Review №87

Stephanie and Jay were wonderful! My husband and I get our mattress on Saturday, but the service couldnt be beat. Stephanie was so educational and went above and beyond. I wouldnt buy a mattress anywhere else!

Br
Review №88

Absolute best service! Brian treated us so well and made sure we had everything we needed!

Je
Review №89

The service at this location was absolutely wonderful. The staff are friendly, informative, and incredibly helpful. After shopping other locations with dissatisfaction, we were shown several options, all extremely comfortable. After narrowing our selection down to one, we were given excellent financing options, and finally able to purchase what feels like a cloud. With my fibromyalgia and my husbands strenuous job, this bed will be a huge relief for our discomfort. If you need a bed, I highly recommend this store.

mi
Review №90

Bought two memory foam mattress. Definitely not working for us. We went back to the store and Jay helped us for a long time to get the PERFECT SOLUTION.

El
Review №91

Jay was awesome! He listened and paid attention to what I would need in a new mattress and since I have lower back problems, he helped me find a new mattress that would help me with those issues! I cant wait to get my new mattress and give those 120 days a go to try out my new bed!

Ca
Review №92

Stefani was an awesome salesperson. She multi task. She welcomed everyone and was very pleasant and knowledgeable about the different mattress. My experience was great and I know I will sleep soundly in my new bed.😴

Ma
Review №93

I recently worked with a Mr. Jai Norris. He was really professional and really took his time out and helped me and my wife make a wonderful choice with our new movable base and memory foam mattress. This young man has an outstanding personality he should be considered a positive asset to your company.

ly
Review №94

Stephanie was so knowledgeable and helpful! I hate shopping for mattresses and she made it fun and easy. So if you are looking to buy a mattress ask for Stephanie shes awesome!!!

Ga
Review №95

Stephanie was great! Really took her time to make sure we picked the right mattress. I highly recommend this location and ask for Stephanie.

Re
Review №96

Great service, great value, delivery as promised, my son loves his bed! What more can you ask for? Stefani was amazing and is the reason we will be back!

Ja
Review №97

Ask for Stephanie! She knows everything about Tempurpedic beds and will make sure you find the perfect one for your sleeping issues! Great customer service, quick delivery (great guys too).

LA
Review №98

We love our new mattresses best sleep in a long time. Jai was extremely helpful, and pleasant. I will shop there again for our next bedding.

Da
Review №99

Received excellent customer service from lead sales associate Stefani. With her help I was able to find the perfect mattress. 5 Stars!!

Ja
Review №100

Wanted to say that the salesperson Stephanie was very informative on all the beds and made me feel that the bed I picked out was the right one for me and my wife. With a sale price and next day delivery I am a happy customer!!!👍🏼

Information
100 Comments
4.9 Rating
  • Address:1871 Wentzville Pkwy, Wentzville, MO 63385, United States
  • Site:http://stores.mattressfirm.com/mo/wentzville/mattress-stores-wentzville-mo-5912.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=St.%20Louis&utm_kxconfid=uflnw2ovk
  • Phone:+1 636-332-6750
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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