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Cedar Lake Sales and Service
3820 WI-33, West Bend, WI 53095, United States
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Cedar Lake Sales and Service
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Mi
Review №1

Great store with great people. Everyone there was polite and very helpful. Ill be back.

Da
Review №2

Just bought some upgraded equipment for my boat this spring. Dan was great to work with. Ive been very happy with this dealership over the years.

Ma
Review №3

Purchased a boat from Cedar Lake Sales that was definitely on the lower end of their inventory. Nonetheless, they went above and beyond what they needed to and made a great lasting impression. Thank you!!

Jo
Review №4

Due to the boat show being canceled this year, my wife and I went out on a pontoon, tritoon shopping expedition . We stopped at Cedar Lake Sales in West Bend and were very impressed with the Dan Powell and Brian. They took a lot of time explaining each boat, the features, and asking questions to find the boat that matched our needs. Dan was also quick to respond via email to our questions. Thank you for making the boat shopping experience enjoyable and non-pressured.John & Kathy

Bi
Review №5

They took there time to answer all my questions,showed me a lot of boats and explained the difference between the manufacturers

An
Review №6

I bought a 6 year old tritoon with 68 hours on the motor. It had a tear on the seat they said they would fix. After a week we came to pick it up and the seat was not fixed. Waited two hours for that to happen. Also, the battery was dead when they attempted to start it. They promptly replaced it at that time. I got it home and took it out. It seemed sluggish, had the fuel filter replaced but then I found the middle toon full of water and the bilge pump not working. They then fixed that. I was willing to overlook all of that because they took care of the issues promptly and they came very highly recommended by some friends of ours. That is until the motor seized up without warning after putting less than 20 hours on the motor. It really makes me wonder what else was overlooked during their inspection. After they looked at it they said they were not going to do anything to help me. I told Adam on Tuesday that I would be down Thursday to pick it up. When I got there they gave me the previous paperwork I requested and that someone is bringing your boat around front. I went outside to wait and then Adam came out and told me they were putting the gear case back together and it would be 30 minutes. After an hour of waiting I went in and spoke to someone else who said they were going to call when it was ready. I was obviously not pleased with this information. At this time I was told it would be another 20 minutes. Any trust I had in this business is gone. I do not appreciate being lied to and am feeling like I got taken for a ride. I could not be more disappointed. I am very sorry that we ever stepped foot in this business.

Mi
Review №7

Great people great prices excellent service.

Sa
Review №8

We had a great experience ordering our 2021 Crestliner. The sales team of Bob Dobratz and Dan Powell were very knowledgable, friendly and patient! I look forward to working with them to complete my order and pick up my new boat.

Em
Review №9

Al & his team are the only place you should purchase your watercraft. Cedar Lake is such a trustworthy company that cares about you and your boating experience beyond just “getting a sale”. We purchased everything we needed for our first lake place from them, and they provided and followed through with service still to this day. Highly recommend.

Gu
Review №10

I stopped in today to get some advice and supplies to repair my canoe . Staff members were all helpful. I dont remember the one gentemens name, but he also has a canoe and explained on how to do the repairs. Today just shows that even with crazy rules, service was number 1. Keep up the good work, as will pass on to all. It means more as canoe was my fathers and over 50 years old. Good people here!Norm

Cr
Review №11

Calvin K. in the service department listened to the issue I was having with my motor, quickly diagnosed the root cause and clearly explained the repair. I found Calvin and the team very professional, customer centric and responsive - highly recommend Cedar Lake Sales. Thank you!

Da
Review №12

The best place to get a watercraft. Picked up my second Crestliner boat this week. Bob is just great. Need a boat stop out and see himOutstanding customer service THANKS BOB

Ru
Review №13

Not too bad place for boats

br
Review №14

Nice place to visit for service or new boat

jo
Review №15

Great service have had some problems and Ben has fixed them on site even went out of his way to get parts. This has been on weekends where boat would have been down.On the sales side Rich has always been awesome have never had issues. Will buy my next boat thier for sure.

Ch
Review №16

I have had the pleasure with dealing with Cedar Lake Sales for many years. Their parts dept has helped me get what I needed for the boat I owned . When it came time to replace the little 15 boat I had, I talked to Rich and Bob over a long period of time and finally pulled the trigger, at first we couldnt get a deal done on the Crestliner I was looking at because of my financial situation. But low and behold, they happened to have an older fish and ski trade in which checked off all the boxes that I was looking for . I looked at it, Rich made the deal, we got financed for it and now I could not be happier with our purchase from Cedar Lake Sales . I would recommend them to anyone looking to buy a new boat, pontoon, or pier system, parts dept is outstanding, and service is there when you need them. Thank you again to Cedar Lake Sales .

Sk
Review №17

If your looking for a boat Rich is who you want to see. Awesome gentlemen, extremely friendly and up front. He answered all of our questions and more. We are very happy customers and you will be to 😊. Thank You again Rich.

Sh
Review №18

Very helpful in finding the items I needed. They explained things without talking down to me. I was extremely satisfied with my visit and will go there again!

Jo
Review №19

Great place bought a kicker motor for my boat and the salesman stayed late even after I arrived past closing time. Helped me load the new motor in my truck as well. I will be back, they are a certified Traxstech dealer as well. Great place and good people. Thanks!

Ja
Review №20

Thanks Dan for the help with our new Fish Hawk. We are repeat customers replacing a 20 year old Fish Hawk and plan on coming back in 20 years for another new boat.

Sa
Review №21

Always buy from them. Very helpful.

St
Review №22

Great service and experienced staff that is why we are repeat customers 👍

Sc
Review №23

Rich and the entire crew at Cedar Lake Sales made our first boat purchase a great experience. From pre-sales to sales and even after our purchase Rich has been extremely responsive and helpful. We never felt pressured or rushed through the sales process as we took a lot of time to make our decision. As first time boat owners Rich answered our many questions very thoroughly and in a way we could understand. The pickup process was very smooth and Rich spent a lot of time with us going over the features and functions of our new boat. Weve had questions after our sale and Rich is just as responsive and thorough. I would highly recommend Cedar Lake Sales to anyone looking for a great deal and a great sales experience.

Di
Review №24

We bought our most recent boat from Cedar Lake. We have always purchased brand new before, this nearly new one was a boat they took on trade (but serviced the boat with former owner). We worked with Rich. We found Rich to be extremely responsive to our calls leading up to the purchase. Very accommodating to a very late day test drive due to our schedules.Upon pickup, the boat was pristine, and the team went through the whole boat with us so we knew the many features.After we purchased the boat (WHICH WE LOVE!!!), we found out a docking light was burned out. To my shock and amazement, they stood behind their 90 day guarantee and got us the entire new housing that this boat needed for a burned out bulb.Would I purchase from them again? Absolutely. They stand behind their sales, which is invaluable.Five star company!

De
Review №25

Great inventory very friendly

Pa
Review №26

Staff was very helpful. Answered all my questions.

bo
Review №27

Awesome business and great people running it!!

Ri
Review №28

Awesome staff and great customer service. Worked with Bob and he got me a great deal and a great boat. Even the day I picked it up they kept it indoors so it wouldnt get rained on, now thats what I call consideration. I went to another dealership earlier in the year and they couldnt come close. I look forward to working with cedar lake sales when ever I need something done or when it comes to get a new boat.

La
Review №29

Alan gave us a fabulous deal on a new pier! Beat all our quotes, handsdown!

ma
Review №30

Waited like 20 minutes and got no help so we left. We did find a boat but will look somewhere else, I guess they like to keep their boats and dont need to sell any.

Da
Review №31

Love the staff at this store! Very informative whenever I have a question!!!

Di
Review №32

Very happy with the entire team This is our 2ND boat purchase from Cedar Lake Sales. Good company, good service. Very responsive.

sp
Review №33

I bought a used boat here a number of years ago and would greatly recommend buying a new or used boat from Cedar Lake sales.

Ca
Review №34

Very helpful and nice staff.

Pa
Review №35

So much help! Thankyou for everything. Alan/Allen has a wonderful business!

Ja
Review №36

These guys are great. The service they offer is above and beyond expectations. I highly recommend them.

Ro
Review №37

Had a blown motor on my pontoon. Had me back on the lake in less than a week. And gave me a great deal besides. Thank you Cedar Lakes sales!

Sc
Review №38

They have some great employees and sales people here.

Ri
Review №39

Friendly people that made my experience timely along with awesome workmanship!!! Whether it be sales or service I would highly recommend them!!!

Cu
Review №40

Great service. the employees and manager were very helpful and friendly they will happily answer any questions about any DIY project to float your boat.

gl
Review №41

Nice folks,they will take care of you,bring your wallet

al
Review №42

Found a boat that they had on craigslist was an as is unit priced well. Were more than happy to work with me and answer questions. This may have only been a $1300 sale but al and brian were very nice to deal with. Will do business with these guys again !!

Ca
Review №43

Spouses be advised. If your significant other goes in and gives them your social security number they will run a credit check on you for credit approval without first checking with you that they have your consent to do so. Per their finance employee and two other employees it is Wisconsin state law that if you are married they can run a credit check on you without your consent as long as your spouse gives them your SS number and information. When I asked them to provide proof of this law in writing they were unable to and continued to verbally state it was a Wisconsin law.

br
Review №44

Good people...good service

Da
Review №45

Easy in/out, well organized, great selection and prices...very personable and knowledgeable...full boat services...

Ro
Review №46

Ive dealt with the bells for many many years they are very knowledgeable and they are very fair in their prices I wouldnt hesitate to ever go back

De
Review №47

Good selection of boats and other outdoor power equipment

Da
Review №48

Excellent service and anything you need is there.

St
Review №49

Dealt with Bob and got a great deal on a barely used boat . Everybody in sales and service always friendly and easy to deal with.

Ri
Review №50

Honest and reliable service from people with integrity.

Di
Review №51

We live in the West Bend area and have had a great experience buying our new tri-toon pontoon boat. We can highly recommend the sales and service staff, who dont miss any details and want their customers to be happy.

To
Review №52

Very nice dealership, personable and friendly staff.

Fr
Review №53

They told me one price and I got there and it was quite a bit more it was just on a gas filter

jo
Review №54

Great people, helpful, reasonable prices, FAST turnaround.

Mi
Review №55

Rich was very friendly and answered all our questions.

Ma
Review №56

Alan in sales was very helpful.

Jo
Review №57

Bob was great to deal with from the very start to the finish.

Ro
Review №58

Very picky about what they will work on.

Ro
Review №59

Excellent service thank you

Wi
Review №60

Very knowledgeable sales professionals

J
Review №61

Needed parts for my older shore station, they found them, called me back numerous times and ordered them.

Th
Review №62

More then helpful.

Je
Review №63

The staff are very helpful

Me
Review №64

Very helpful!

Li
Review №65

Great customer service!!!!

je
Review №66

Great customer service

Jo
Review №67

Knowledgeable Staff.

Da
Review №68

Had my Mercury 50hp 4-Stroke fixed

An
Review №69

Decent place.

Be
Review №70

Great sales and service

Bo
Review №71

Friendly and accommodating

Cu
Review №72

Impressive

Ro
Review №73

Clean and friendly

Information
62 Photos
73 Comments
4.6 Rating
  • Address:3820 WI-33, West Bend, WI 53095, United States
  • Site:http://cedarlakesales.com/
  • Phone:+1 262-334-7588
Categories
  • Boat dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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