4/5 for the food - tastes very protein-like, but still yummy!0/5 stars for the wait - minimum 30-45 minutes or longer2/5 stars for the staff - hit or miss, usually unpleasant interactions***IF YOU ARE ORDERING IN PERSON, EXPECT TO WAIT****I used to come here a lot (10+ times already as of today), but it has gotten to the point where if I decide to order something, I need to plan out a minimum of 30 minutes or more if Im ordering a smoothie, and a minimum of 45 minutes or more if Im ordering an açaí bowl. And I need to prepare myself mentally if the interaction is going to be okay or unpleasant (its usually unpleasant)... which is interesting because you CANNOT see what I look like with my hat, sunglasses, and mask on. Or maybe they think Im weird because my face is covered and thats why they are unpleasant to me. Who knows.ANYWAY, they always seem to be understaffed when I come. Sometimes when I am waiting to order, no one acknowledges me until I am standing there 5+ minutes. So why do I come? Thats a good question.Their smoothies are good, tasty, but more protein-like. I appreciate how you can decide between vegan or whey protein, sweetened or unsweetened.Their strawberry açaí bowls are yummy, but also keep in mind they taste more protein-like compared to Nekter Juice Bar, Kreation, or Backyard Bowls in the area.This is conveniently located on Santa Monica Blvd next to Starbucks, across the street from Sprouts grocery store/SWEAT yoga/24 hour fitness. I used to come here after working out, but havent been in a while because of the unpleasant interactions and long wait times.You do get points for having your phone #/email on file and oh goodness, that was an entire ordeal when I first signed up. The staff member who signed me up messed up ONE number on my phone# and it took 3 different staff members to correct it (a male manager ended up finally fixing it).I just prefer not to come here anymore. Which I am sure they dont care because they get a lot of business anyway. But if I do in the future, maybe I will bring a friend so we can chit chat and catch up because the wait is very long. And I suppose it would be nice to have a friend for company during those unpleasant interactions.

Customer service was excellent and staff was very knowledgeable. I think if youre concerned about quality of ingredients and a well put together smoothie, then this is the place for you.There were a couple of folks ahead of me but the smoothies took quite some time to prepare. I think it was probably an anomaly but my smoothie was slightly chunky with unblended bits. Those 2 reasons impacted my experience.

Mind Body Energy has a lot of tasty smoothies, and the staff at most locations are pretty knowledgeable and friendly.However, the service is incredibly slow. Several times, Ive waited 20+ minutes for a smoothie. But once, I ordered ahead of time, and even though it said the smoothie would be ready in 30 minutes, it wasnt ready for another 45 minutes after that.Although the smoothies are great, really, its just not worth the gamble of going there and waiting who knows how long to get it.

Use to love this place but for whatever reason it takes 25 mins to get a smoothie consistently. They need to figure out out how to streamline service.

Worst customer service experience weve ever had. Could the staff be more incompetent? We wont ever know because this is our last time going here. Had us wait around for 45 minutes saying it will be ready in 10 minutes and then will bring it out in 1 minute. FINALLY we ask again and guess what? He pulls it out of the fridge as its been sitting in there the entire time. Why was this so frustrating? Because no less than 15 people got their orders AFTER us and they just had to wait around until there was literally no one else in the building. The guy who brought it out of the fridge is the guy who told us it wasnt ready yet even though it was just sitting there for over 30 minutes.

THE SMOOTHIES HERE ARE SO GOOD. Even the ones with nasty and healthy ingredients came out super tasty !! Will definitely make this my go to smoothie spot !!

I do enjoy the high protein shakes. Fast, friendly and great choices. 20x repeat customer

I had an issue with my smoothie on that day and the manager quickly reached out. they definitely care about their customer’s satisfaction and quality of their product

Killer smoothies, bowls. great company and staff.excited to visit again hopefully.

This may be the best place to get a smoothie in West Hollywood. Combined with their professionalism and cleanliness this place rocks! I dont live in the area but everytime I am even remotely close I make sure I stopped here to grab a smoothie.

Best place in Weho ❤️

I’ve yet to meet a staff member that isn’t incredibly friendly at this location. The late night hours are great when you head to the gym late at night and still want to grab a shake afterwards. This is my go to place for post workout protein shakes and I also get all my protein powder from here as well. They have a wide variety of options and even natural unflavored vegan proteins with one ingredient if you’re into those (which I am!). Great work Body Energy Club, keep it up. Also make sure to sign up for their rewards program to earn free shakes.

Great place. Im a regular here. Gotta try the superfood Bowl. So gooooooood !!!!

Healthy and tasty smoothies and bowls. Good customer service. Can get busy and a little wait at peak times, but worth the wait!

Truly the best protein shake available. Great quality ingredients and the owner is knowledgeable about every supplement he sells in the store.

Great smoothies and acai bowls! Usually feels like they’re understaffed since i usually wait 10-15mins especially for an acai bowl and you cannot place orders for pick up over the phone. Still an amazing place(:

Best smoothies and bowls around, super friendly staff.

Love their Blueberry Almond Acai smoothie!

My friend & i we’re not even able to finish our drinks they were so off putting

Im defineity gonna try yo get back in to have the and have the nog shake. Fire!🔥The staff was a really helping to ensure our visit was 5 stars. Again will come again 💪🏽

Always tasty, always friendly, always hits three spot

One of the nicest smoothies ive had in a long time

Great Açai bowls and fast service. Perfect place for a quick bite or shake. They’ve also got snacks and meals prepared daily with good ingredients.This place also sells supplements so you can grab some protein power, maca, mct oil or whatever else you need for your health goals.

Umm, where have you been all my life?! Love this place in absurd abundance. The smoothies, the juices, the staff...all north of awesome.

So glad to have another outpost of BEC located closer to me - and with free parking, no less! Im a regular here for their AMAZING smoothies and acai bowls. These guys are pros at balancing taste with health, so you can get a delicious smoothie with the perfect balance of fat, carbs, and protein without breaking the bank. I love the acai bowls before a bike ride (the BEST preworkout fuel!) and the smoothies before a night out (filling, hydrating, and they wont make you bloated). Oh and the fact that theyre open late? Perfection.

Excellence!

Healthy shakes, bowls,

Good merchandise