Went to West Sacramento location. Was greeted as soon as we walked in ( have been to 3 appliance stores recently were customer service was poor). Associate Reyna and co-worker were very helpful and attentive. We bought a washer dryer set and refrigerator received a great deal. Delivery was next day service and communication was great. I would definitely recommend.
The young Women Jessica was absolutely wonderful! I went in with my husband and asked her about a million questions and not once did she seem unhelpful! She was very professional, helpful and friendly. You do not see that anymore in any place of customer service. Me and my husband got many quotes all around town for some home renovations we are doing and out of all the appliance places we visited personally we will be going through them just because of the excellent customer service! Thank you Appliance Liquidators in West Sac for hiring an individual so dedicated! Very rare and excellent!
THIS PLACE CLOSED FOR GOOD. NO LONGER OPEN FOR BUSSINESS AT THIS LOCATION. I WENT THERE YESTERDAY,EVEN THE BUSSINESS NAME IS GONE.
This is the review I had written until everything went sideways.Melissa was wonderful. Very attentive and patient with my needs and she is great helping customers who speak Spanish.As soon as I got home I started to look at the handles I needed to get for the fridge. I was told it cost 40 dollars each and easy.to find. Not only it is 189 dollars each but also they are out of stock everywhere. Then when I called in to ask for help I was told that there was a huge dent on the top left corner of the fridge. I went back to my pictures... and they had hid it under the descriptions sheet when it was on display. I get that they will likely be damaged... but the damages need to be visible. They said they woul call me within 48h... its been 96 and I decided this post needed to change. Horrible.
DO NOT RECOMMEND. Do not trust reviews!Red flags:- No manager available for nearly 5 hrs on a weekday.- The corporate # on my invoice is *wrong*. Of their other 4 stores (list provided on my first visit), 3 #s are wrong and 1 isnt answering. Nothing available online.- Attempted intimidation to remove negative review: After things started going wrong, I updated this review. After finally hearing from the manager Adam, he apparently read my review. He called me back angry and tried to intimidate me to remove it. I refused to remove the review and stated I would not lie for him. I promised to update it if/when the fridge was delivered. Hes called me a total of *3* times about the review.What happened:We found our dream fridge for a great cost. Melissa knew exactly which fridges to show us to meet our needs. We went to many other stores and we raced back to get our dream fridge before they closed for the day.Then Michelle forgot to schedule delivery. Despite repeatedly insisting on a manager, it took nearly 5 hrs (on a weekday) before hearing from one (Adam)! As noted above, I was unable to reach anybody else in the company, because the numbers were wrong.My fridge was delivered when the manager promised. They didnt properly connect the water line. Water went everywhere. I had to pull the fridge back out to fix it.
Olivia did an amazing Job. We told her what we needed she was able to show us everything in stock. She is quick and fast less than 20min in the store. We saved over $800 purchasing a TOP of the line Samsung Dryer. Thank you OliviaKaleb and Jamey Berry.
We purchased a dishwasher from liquidators previously (6 mos) and are happy with it, so first place we thought of when we needed a washer/dryer.George was very knowledgeable and he guided us around the showroom floor, until we made up our mind. Love this store!
After a long day, I was able to call and get an almost instant approval. I was taken care of the moment I walked in, was able to find a washer and dryer that was perfect for my home. I highly recommend this place. Their customer service was amazing. Thank you ladies!!!
Adam was an amazing help getting us the appliances we needed and providing all the information to allow us to make an informed purchase, definitely the best prices here in comparison to all other stores we’ve been to, and it’s in stock. Clean and friendly environment. Would highly recommend.
We purchased a dishwasher in April and it did not run. The store was suppose to send someone out to exchange it or repair the item. After three weeks in a row of no one coming out we drove the dishwasher back to the store ourselves (1 1/2 Drive). While in the store they tried to exchange the broken dishwasher for another returned item and charge us an additional 150.00 for it. We declined an exchange and they said they would mail a full refund check to us. Well we have been waiting for the check for three weeks now and they keep giving us excuses. A manager will not call or speak to us and the store does not have a manager on staff. I have never given a store a bad review but this has been the worst experience ever. DO NOT recommend this store!
Jorge was great we were in and out. Got a good deal on a dish washer and fridge! Will be back for a washer and dryer soon! Thank you so much!!
Michelle and Emanuel were fantastic and helping me find the right fridge for the right price. It was a quick and easy process plus they helped set up a date and time for delivery and install that fit my schedule. If you’re looking for a good deal, stop on by!
We feel like we came to the right place we were taken care of right away given the best deal possible. I actually purchased a washer & dryer also a refrigerator without seeing my appliances! Nady & Jose where freakin amazing and work with us from start to finish! They both where very knowledgeable and helped us with our decision, financing went very smoothly just a couple of minutes. Recommend this place for anybody whos looking for an appliance. Planning on going back and getting a new Kitchen refrigerator!Thank you,Jeff & Jenn Hall
Great deal on a fridge that was in good shape and employee was helpful. The following week there were no employees to be found in the store.
Went in just to browse and Melissa helped my family find a great deal on a new refrigerator. She was super nice and helped with the finance process and explained in both Spanish and English step by step. Will definitely go back, thanks Melissa!
Olivia was very helpful and not too pushy. She showed us what they had, told us about the products and answered any questions we had and let us make our decision. Overall great experience.
One of the best stores I’ve came across in Sacramento. Such a delight experience being in the store. Very pleased with my purchase as well thanks to excellent customer service, I will for sure be coming back for any future needs :)
This place had a great selection and even better customer service. Melissa was great! Her customer service was the main reason we didn’t even look anywhere else. She was so patient with us.
This place is completely scam you out. Check price Home Depot and Costco or other stores you can find lot cheaper and better quality. Also don’t get into their credit program you never know what kinda mistake you made. I will give no stars . Please read this review before you go there get into the scam.
Very great buy, Adam Helped me find the right fridge for me and my family very glad I stopped here
Came in and had some questions. A young lady by the name of Alyssa was very helpful and professional. Thank you... Thank you... Thank you! I appreciate your help.
The gentleman that was there when I bought my washer and dryer was replaced by friendly, honest and professional employees. I am pleased with the service I received today. I was greeted and treated with professionalism. I will definitely tell my friends and I will give them another opportunity for my business.
Melissa was great!!! She helped us out so much. We were able to get the fridge we wanted and we will be back for the washer/dryer set this week!
Second time buying from this store. I really liked the customer service I received every time. If you want nice prices this is the place and they count with financing options too.
Walked in looking for a refrigerator and left with a refrigerator, dishwasher, range, & microwave thank you Melissa for your tremendous help with getting me the best deal! my husband isn’t going to be happy I used his card to pay for it but it is valentines weekend so it should balance out just fine!
They have good quality appliances, great prices, and friendly people to help you find what you’re looking for with quick delivery and set up.
Helpful, courtesy service today from Olivia. Thank you very much. Very nice fridge!!
Grate selection in store. Staff was on top of things very friendly and helpful. Walked out with all I went for. I will definitely be back .
Very helpful and knowledgeable. Pleasant experience. Will shop here again.
We stopped in yesterday to have a look and Olivia was so helpful and knowledgeable. She tried very hard to fine us what we we looking for
Great deals, amazing customer service, and cheapest installation/delivery around! I spent a couple days looking around and couldn’t find anything better than the deals here!Leo & Eli gave amazing service for this installation! Help me changing out old lines and adaptors!
We have several appliances from here and have been happy with everything. If we need an appliance we always check here first. We recommend them to everyone.
Such divine service I went in to get a fridge for my apartment and they were truly helpful especially an employee by the name of Jessica she was truly a gift to talk to !! Will recommend to friends to head over there !
Michelle was great and kept me updated when new appliances came in that matched what I was looking for. They have great following through and the prices can not be beat!
Very helpful and fun!! I recommend all buy their furniture from Nadine and Keanu!! Thanks you two for making my experience fun. Also, the delivery drivers/assemblers Chris and his partner (forgot his name, so sorry) were punctual, efficient and thorough when installing my new sectional. :-)
Nice friendly and helpful staff. Decent selection of appliances.
Good customer service, Good, new appliances. They have dents, scratches etc, the reason to be in a liquidation store. The advertisements on the windows say 30%-70% off. My buddy and I went in to check things out and there was only 1 item at 30% off and the rest were 25%. To me thats a regular sale without the dents and scratches. I am not in direct need at the moment, but will continue to shop around and will most likely check it out again and see if anything changes.
Andre was very helpful in finding us a new dryer for a great price. We were in and out in less than 20 mins, thank you! Check them out if you’re interested in new quality appliances!
Olivia was great to work with. She was a big help. They had plenty of appliances to choose from and I couldn’t be happier.
Unfortunately, I wasnt able to order from any of the other local appliance stores due to limited quantity... items backordered until December in some cases.I found AL in West Sac to save the day. The purchases were easy (refrigerator, washer/dryer), even with limited stock. Prices were reasonable. However, the delivery arrived late and felt rushed. The dryer was not installed correctly. The vent hose was left on the ground, which I didnt see until the next day when I tried using the unit.
Went to get a new refrigerator and freezer with certain specifications and the lady was really nice and helpful and I was able to get it with delivery the next day!!
Very happy with prices and customer service was great.
I loved it !! The service was amazing and i got help right away ! Super wonderful place I will recommend this to everyone I know !!
You can find all kinds of appliances. and the prices are good
Melissa was incredibly friendly and helpful. Will definetly be coming here for any future needs.
Great customer service really goes a long way, thank you Jessica for all your help:)
Melissa was great! Great selection too.
What a headache!Purchased a beautiful KitchenAid refrigerator from Appliance Liquidators. Sale went well and got a great price. They advised they had to deliver any refrigerators, we could not pick up.That was the beginning of the end.Contact to schedule delivery was the 1st issue, they had never scheduled my delivery (I went in to confirm and was told would be contacted, never was). I had to go back in after a few left messages. Finally got delivery scheduled.Once the fridge arrived the inexperienced delivery men could not figure out how to get it in my house. They mentioned this was a big fridge and any bigger they do not deliver. They ripped up my kitchen flooring (in 5 different areas) in my New home. They broke the plastic piece on the front bottom of the fridge. I sent a message to my salesperson to advise the morning after. As of Jan 26 (today is Feb 8th) nothing has been done to address the ripped flooring or the broken plastic piece on the bottom of the fridge. I keep getting the run around and unanswered left messages.Proceed with caution.
Went in to Appliance Liquidater, very nice lady (Nady)took care of us. Did not feel pressured at all, appreciated the way that Nady gave us a great deal,no haggling. We will definitely come back, and will recommend Appliance Liquidators to everyone!!!!😀
MICHELLE HELP ME OUT AND SHE WAS AMAZING.
Amazing customer service Melissa is your girl come in and ask for her
They are awesome! Love there appliances and choices available good find!
Great prices and service. Thank you Leo and Eli you guys did a great job at delivering my fridge.
Andrey was wonderful and helped me quick finding a range microwave, I’ve done business here before and would recommend this place to anyone.
Thank you emmanuel and Adam for the great shopping experience. You guys are the best and I will recommend to everyone!!!
Good service & the guy there - Andre was helpful in decided the right size & type of refrigerator! Great place for appliances at great prices.
Awesome service and great prices definitely recommend!
Great customer service! Terrific pricing! And Andre is superb! Thank you 🙏
Good prices and customer service. I recommend them!
We purchased a refrigerator and after delivery it was not working, we went back expecting a hard time, but that did not happen. We had no hassle returning the fridge, we selected a new one and they absorbed the difference. We were so impressed and appreciative we ended up buying a dishwasher as well. I would 100% recommend appliance liquidators to all my friends and family.
Andrey was very helpful from the beginning to the end of my search for a refrigerator. He gave me a hear great discount & the option to get a really nice fridge. They have great prices & a wide variety of appliances. Thank you!
This place doesn’t exist anymore.
Appliance Liquidators has been great! Good price for this quality washer and dryer set.
Walked in and got washer/dryer/ refrigerator and was out in 45 min....great store!!! Thank you!!!
This store has great customer service and great quality Emmanuel gavee the best price and quality for the furniture
Awesome bottom freezer stainless fridge for $900! Good deal and customer service. Not pushy, helpful, and kept our budget in mind. Highly recommend!
Very expensive appliances and theyre beat up and damaged goods you can get better at home depot.
Their service and quality is amazing. I got an incredible price. They where very knowledgeable about their product. I am definitely returning when I do my remodel and referring all my friends and family. Thank you for the amazing service! Literally best service I’ve had in a long time!
The lady helping us was very helpful very kind. She gave us the best deal possible she was very helpful with our financing it went very easy as smoothly. The prices are very reasonable. Overall happy with the whole visit.
Awesome place to shop at I was recommended by a friend of mine when my refrigerator stopped working. I came in and was automatically greeted and they were having an awesome sale! The salesperson was extremely helpful and not pushy which was great. Delivery was fast, will definitely shop here again and refer my friends! ☺️
Not a big selection and price are the same as big retailers
My friend recommended I check out this place to buy a refrigerator. I needed to find one in a hurry- my old one didnt fit in my new place. I also had a tight budget. Found one here! They were having a great sale and although my budget was tight, I was able to get what I wanted 😀 thanks to Naidie, my sales girl. I was also in a rush because I had family coming to visit. The delivery co called the next day to schedule. I was able to get my fridge just before my family came. My fridge fits perfectly! Works great! (Thank goodness my friend reminded me to take measurements before hand.) 👍
Great same day service. Nady was very helpful and informative.
Great service unlike Burger King on Arden.
Thanks for the great service. You guys are outstanding. I thank Jose for his great service. He pointed me to the washer and dryer that fit my needs. I recommend this appliance store. I saved compared to the retail stores.
Awesome store great selection and friendly staff!
Great customer service. Great place to buy appliances especially if you are moving. Saves you money and they will work with you.
Thank you Appliance Liquidators for the excellent customer service. We are very pleased with our new washer and dryer set. The great, friendly & knowledgeable staff made our shopping experience stress free. Thank you Jose in West Sacramento!!
I needed some new appliances for my studio so I decided to check this place out. What an amazing bunch of people to work with! I got a washer/dryer, complete kitchen with a smaller bonus fridge for the green room. Great prices and delivery was seamless to my location. I will be bringing my mother there for some appliances around Christmas.I highly recommend Appliance Liquidators!Keep up the great work!!
Excellent Customer service and quick in and out process
Quick and essy and NO pressure.
Great service and saved a bunch of money on my Refrigerator. Read the previous reviews, and was a little reluctant, but decided to check them out anyway. Im glad I did. Found exactly what I was looking for at a much lower price than anywhere else. No issues with delivery. They were friendly and professional. Overall a great experience.
Great place to save a few hundred bucks. Went here looking for a dishwasher, and we got friendly service, Helpful info about the models and a new dishwasher.
Great prices and great staff. Thanks Nady!
Sales staff is amazing. They spent a lot of time with us and helped renovate our kitchen with a new fridge and stove. Best of all, the delivery was quick, on time and the two gentleman that came to do it were very professional. I am going to go back and get a dishwasher soon! Thank you for making it such a great experience.
These guys were awsome, and everything worked out. I love my new dishwasher and if I need anything else I will go through them. I HIGHLY RECOMMEND them!
Purchased a dented samsung washer for $499 less than a year of having the washer I need to replace it. Purched the insurance from them to cover any problems for 2 years. I have 1 problem and they give me a settlement for $250 thats not even enough to purchase a new one. I wouldnt recommend this place.
I drove over an hour to buy a washer and dryer here. I was not disappointed. They have a huge selection of appliances and a wide range of prices. Knowledgeable and friendly staff :)
Great service hands down! I walked in there and they immediately greet you with a smile. I was shopping around for a refrigerator, went to allot of stores and I bought it here because they not only gave me the best price but Emmanuel was very knowledgeable.
I spent a lot of time shopping different fridges in the area. At Appliance Liquidators they made it super easy to make a choice about the right one for me. The sales associate was extremely helpful and made this an easy purchase. I will be looking for a washer and dryer in the near future and Appliance Liquidators will be my first stop!!
Great prices and good selection.
My husband and I visited today.Jay and Nady were very helpful and we will be getting four appliances for our home. We purchased a washer and dryer, dishwasher and microwave. Today microwaves were 50% off. I cant wait to get our appliances delivered.
Clearly the best value on appliances. Sales associate was knowledgeable and help us select the best washer and dryer for our needs. Even the delivery was exactly as promised. Thank you Todd Q.
Had a wonderful experience here today when my husband and I went in to buy a washer and dryer. The associate helped us with anything we asked, she was very knowledgeable.
Purchased refrigerator and washer & dryer set and got an a awesome deal with great customer service.
There is no other place I would go for my appliances. I refuse to pay full price and can always count on this place for a good deal. Friendly staff and great deals!
Wow! The inventory in this place!! Bought a 5 door fridge at a fraction of what I would have paid at Home Depot. Staff was very helpful. Definitely recommend this place.
Awesome dealsGreat pricesGreat choicesNo credit neededApproves in a snap with no credit tension
Found the item I was looking for, at great prices!
Jose was awesome. He helped us get the financing we needed and choose a great fridge.