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Bath & Body Works
990 Union Rd, West Seneca, NY 14224, United States
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Bath & Body Works
Comments
Jo
Review №1

This store seems more like an outlet store than a regular bath and Body. It’s weak on the inventory and the sale was not very good for the June/July sale.

Me
Review №2

Super friendly staff, always very helpful and cortious

La
Review №3

The location has the nicest staff. Always well stocked. The staff goes the extra mile to help customers get the most savings and products they want.

ma
Review №4

Love this store! Always find a couple or 4 or 5 things to buy. Great customer service 👏

Vi
Review №5

Very clean and organized. People there are friendly and willing to help.

Be
Review №6

I appreciate the help I get every time I shop. Im immediately notified of the sales they have going, and make great suggestions based on the type of scent you prefer.

Su
Review №7

Love their lotions here. The girls are so helpful, I never have to worry about finding help.

Sh
Review №8

Very pretty place very clean extremely neat and very well stocked with product love going here

Da
Review №9

Toxic work place but if you need a job just ask Josh maybe he can get you on the friends and family plan

Fr
Review №10

Great customer service

Ro
Review №11

I love tr his place. Just wish they would send me coupons. Never get them in emails either and the store said I do but I dont. Wish they would send them in the mail like they used to. Disapointed

Kr
Review №12

Customer service is wonderful. Everyone is easy to deal with and personable. Not to mention the good products. My family loves all of the foaming handsoaps and wallflower scents. This particular store is great because its in an outdoor plaza no walking through a mall to get to it.

Sh
Review №13

It was fine...a little crowded but under control. Employees were pleasant.Los of sales but only on specific items and scents

ja
Review №14

Aa always awsome

GL
Review №15

IM LOVING THE NEW WALL FLOWERS AND I USED TO BE A BLACK CHERRY MERLOT FAN UNTIL I TRIED THE PEACH! OOOOLALA

Be
Review №16

Great store. Always well stocked. Always sales associates to help you. Never a wait to check out.

Ja
Review №17

Wonderful as always, never a. Let down.

Jo
Review №18

Okay first off as you walk in they have to spray your hands with hand sanitizer due to covid-19, now they use a lemon sented hand sanitizer!!!!! Now what if Im allergic to lemons and you spray my hands? And I get a allergic reaction ???? Or what if you spray someone elses hands that are allergic and you dont know ??? YOU SHOULD USE THE REGULAR, NON-SENTED KIND!!!!!

Mi
Review №19

My #1 place to get my bathing products!

Gi
Review №20

All the staff are kind and helpful. Amy is amazing!

he
Review №21

Very nice people and prices

An
Review №22

I love B&BW, but I went over the weekend covid safety protocols were not being followed..there was no social distancing, no one was enforcing the limit for persons in the store... it was almost as bad as black friday...

ra
Review №23

Well stocked. Helpful staff.

Am
Review №24

Body care is trash but the candle are decent. Cant say everyone is always friendly

Kr
Review №25

Great! The girls were very helpful and sweet.

As
Review №26

Love shopping bbw. The staff is friendly and the store is always clean

Li
Review №27

Dissappointing, could not use 20 percent off coupon.

me
Review №28

Obsessed with hand soaps,. Just love the fragrances

Sa
Review №29

Love this store!!! Always have a good shopping experience and love the products. And this place just makes me feel better :)

Ke
Review №30

Staff was very helpful and the store is great..rather disappointed in some adults not wearing their masks properly. Terrible!

Ba
Review №31

So many wonderful fragrances. Love the foaming soaps. Great customer service.3 🌟 for the 3 wick candles, burn very fast and not ask the way to the bottom, (good 1/2 left unburned)

Da
Review №32

Love this store, keeping up with the new normal with cleaning, social distracting & friendly service with all wearing masks

Sa
Review №33

Great little store. Clean! Friendly staff

Ma
Review №34

Staff efficient helpful and friendly, great sale and coupons

la
Review №35

Always have exactly what I want/need. Helpful happy employees. A pleasure to shop there!

La
Review №36

Nice store, very clean, friendly staff.

To
Review №37

Lia and her staff are delightful. Thank you for your help

St
Review №38

I love there hand soapsGood prices

Da
Review №39

Way too expensive and they dont have everything they advertise in stock.

Ta
Review №40

Very friendly cashier. Asked if I found everything. Made sure to let me know that there was a coupon sent by email. Packed my bag so nothing would break or spill

Jo
Review №41

Smells good. Lots of stuff. Surprisingly easy to get in and get out.

Em
Review №42

The employe Cheryl was extremely rude, over a free gift that we misunderstood, the other employees were great but Cheryl ruined my trip

Su
Review №43

Staff is always helpful & the great candles, lotions & body spray smell wonderful. Nothing like a spring or summer scent to get rud of the winter blues.

No
Review №44

I love bath and body works. I love the seasonal scents. They never disappoint

Pa
Review №45

I love this place! You walk in and the clerks are always helpful but dont stand on top of you while youre browsing.

Ma
Review №46

Salesperson was very helpful.

Ma
Review №47

It was a great experience. That staff is so helpful!!! Thank you.

Ch
Review №48

All Bath & Body Works have a great deal.

Su
Review №49

Christmas time they always have great daily sales. The line is long, but they have friendly people there to take care of you. I prefer the Southgate Plaza location, because its easy in and out, not like the malls.

Al
Review №50

If I could give a zero star rating, I would. I was overcharged by 6 items. The manager Patty was unhelpful and would not refund money. Would not even talk to me. The solution was to take the 6 items I was over charged for. Called corporate and emailed corporate. Will be taking further actions.

Di
Review №51

Absolutely love Bath & Body Works. Girls at S. Gate are always helpful and very nice.

Co
Review №52

Very nice staff who are willing to help you find anything you may be having trouble with! Couldnt find a particular candle I was looking for and the staff showed me to one that smelled very close!

Da
Review №53

The staff was very helpful all the registers were open the lines went fast and I found everything I wanted what more can you ask for

Am
Review №54

It is always full of merchandise, always very helpful and very friendly when you come in.

Ru
Review №55

Love bath & body..got candles today for $8.40

Ly
Review №56

Always clean friendly helpful staff. Great products.

Ja
Review №57

Great stuff out for the holidays!!

ch
Review №58

Everybody was very friendly there there are a lot of a certain product but they still treated me very nice. They apologized that they didnt have it and said next year around the holidays they will carry it it was vanilla Noel hand cream.

ma
Review №59

Staff is always helpful, love selection of favorite scents and shower gels / wash.

Ka
Review №60

Great help/suggestions from staff. Love their sales.

De
Review №61

Good buys! Better when you have coupons.

St
Review №62

Absolutely love this store i can spend alot of money very easily here !

Ma
Review №63

The young woman was very knowledgeable great sale going on now.

Ra
Review №64

Awsome

Ca
Review №65

Very friendly service, store clean, organized and stocked. Enough staff to cash out customers and to give assistance to those of us shopping.

Ca
Review №66

Had the scents I wanted. Check out was quick and efficient.

Je
Review №67

The BEST staff...super helpful and knowledgeable. It is so convenient being able to pop in right at the Southgate Plaza.

He
Review №68

Love bath and body works only lotion and sprays i can use

Ma
Review №69

Love this place! Expensive for candles but offers are good and always worth the wait, especially in America, candles are EXPENSIVE out here! (From a Brits point of view)

Ci
Review №70

Love the foaming hand soap

jo
Review №71

After Christmas sale is well worth it. You cant find all you want because a lot of merchandise was bought before Christmas.

Ca
Review №72

Great products and services. Very helpful staff.

Ch
Review №73

Love the south gate plaza store. So convenient.

Br
Review №74

Wonderful as always!

Ju
Review №75

Helpful staff, 3 cashiers at 10 am on busy Saturday morning!

Da
Review №76

The employees are friendly and helpful and the store is well stocked.

El
Review №77

My Best body perfume.

Sh
Review №78

Love it there have that face off a couple times a week

Ka
Review №79

Great products, excellent sales and friendly and helpful staff!

Ci
Review №80

Good prices now!

tr
Review №81

Great store for candles and bath stuff. Can be expensive but they always have great sales.

Je
Review №82

Love the hand soaps and lotions!

Da
Review №83

Had everything I need people are nice

Sh
Review №84

Many, many products to choose from. Pet to sheets to picture frames, curtains, they seem to carry all.

Va
Review №85

Great store as well as customer service

ma
Review №86

Love the coupons !!Love the productsFriendly, helpuf staff!!

El
Review №87

Lots of great bargains!

Su
Review №88

Always so helpful and polite

Ka
Review №89

Great after Christmas sale!

Ju
Review №90

The people are friendly and i love the products

Pa
Review №91

Very friendly and helpful staff!

Ra
Review №92

Cashier did not provide my receipt.

Ka
Review №93

Love all their products

Gl
Review №94

I love this place

Mi
Review №95

Great service very knowledgeable

ju
Review №96

I love this place.

Le
Review №97

Always buying more than what I went for

Mi
Review №98

Nice store, helpful employees

He
Review №99

Very clean staff friendly

Jo
Review №100

Good deals

Information
14 Photos
100 Comments
4.7 Rating
  • Address:990 Union Rd, West Seneca, NY 14224, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW01823
  • Phone:+1 716-674-8061
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–6PM
  • Friday:9AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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