I live in Oakville Ont Canada and bought our Beachcomber hot tub from owner Ron in 2007. He has repaired and serviced it a few times over the years and drove to Ellicottville to do such. I would heartily recommend his firm as they are fair and honest.Sadly I just sold the chalet this June 2021 as am older but am recommending that the new owners use Ron in a heartbeat. I should have given him a key to the place years ago but never got around to it. Totally trustworthy.

The guys were great today. Im a first time pool owner and they really helped put my mind at ease!! Hoping to be able to have their help with some updating on the pool in the near future

We are totally happy with our experience with Pools Unlimited. They go above and beyond to make sure we are happy each time we deal with them. Even when we had a problem a few years back, they made it right. I have lived in West Seneca my whole life. I like to keep my business here in West Seneca. You can’t go wrong with this pool store. We don’t go to any other. There is no need!

Great service and pricing. Pool opens crystal clear every spring anther they close it in the fall. Our go to store the last 15 years.

Awesome customer service. Each time I needed help getting my pool clear, from green, cloudy, and perfect readings, they were spot on with what finally gave me my crystal clear pool. Thank you for your help.I will definitely be a returning customer...

I realized at 2:56pm on Sunday that I was missing 2 crucial o-rings to reconnect my pump to my pool filter. I hopped in my car and called them. Not only did they agree to wait for me, but I left the house in such a hurry i forgot my wallet! He just said catch me next time your in. Have been getting great service here for years, heres another great example.

Purchased out pool in May 2013 and the service has been excellent. friendly and knowledgeable staff and reasonable prices what else could you ask for from a locally owned and operated business. The owners work in the store and greet you on a first name basis. Excellent!

Fantastic service. Much more personable and caring than the other larger companies. Very honest owners that would do anything to make your experience as a pool owner less stressful.

Do not order from this company if you need your products right away. Ive tried this company a couple of times and my second experience was worse than the first. I ordered a couple items, however i only received one. I called the company to esquire and the person i spoke to didnt have a clue about what happened to the second item could be. All I was told was that they would get back to me after the checked with their shipping. . with no ETA or anything. In addition, the used the incorrect name for shipping the item( Darya Wolfe ) no idea who that is and they didnt know either. .

I always have a positive experience there. Kudos to all the hard workers.

I have been dealing with Pools Unlimited for over 20 years. I have never been disappointed with their service. Priced competitive and great attitude

They really tried to help with some obsolete pool parts and were successful on finding them for me. I will go there first when I need something for the pool.

Great place for your pool products see Ron

Very helpful with any pool issues, even over the phone!!

They were very helpful and knowledgeable.

Convenient place to get pool supplies.

I’ve been going to Pools Unlimited for over 20 years. You can’t beat their service!

Good customer service

Jeff your the best

Great service

Friendly and nice