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Pilot Travel Center
1200 Wendover Blvd, West Wendover, NV 89883, United States
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Pilot Travel Center
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Th
Review №1

Perfect place for stop. They have a lot of options in food and drinks.Nice and big restrooms. Every time I have come here always have been clean.

Fr
Review №2

Was driving home from Yellowstone after dropping my amazing daughter off to school! Im so proud of her! Passing through on our way to Arkansas, my deadbeat son-in-law unfortunately back to work at the church by the airport. He used to really like to go to church and worship the lord, until he a became a pastor. Now all he does is live in my house and eat my burger, but he wont even go out and get some Mickeys for me.

Ly
Review №3

Appears clean just walking through the store to get to casino on the other side of the road. Casino also inside the store. Appears to have plentiful parking as well.

M
Review №4

You can park in the fuel island and take a shower or eat a meal without bring hassled here

B
Review №5

Great gas station with all of the amenities. Showers and laundry for trucking. Casino inside as well.

BJ
Review №6

It’s a decent enough truck stop. Has an Arby’s which is a nice change from the regular burger joints. The fuel island is small, and the pumps closest to the doors always seem to be out of order. Cat scale. Bathrooms are clean-ish, not dirty, but not clean either. Staff is friendly, but the store often seems cluttered. The parking situation is fantastic, there is a huge lot, with shuttle service from the truckers lounge to all of the hotel/casinos where you can do a little gambling and get real food. It’s in between two freeway exits, but not really near to either of them. They sell some liquor here, but there is a huge liquor store across the street.

L.
Review №7

Washers and dryers only work with quarters. The only problem is that there are no coin machines. Workers had attitudes and were uptight because I need quarters from their cash registers. One worker sent me into the casino where I had to barter for two dollars worth of quarters. Still needed five dollars more so I was forced to go back to the cashier with the nasty attitude. She acted like she was doing me a favor by doing her job. I asked if they were going to upgrade the Washers and dryers so that they could accept credit cards and she said (with an attitude) Im just a cashier, I dont know what they do here... as she gave me the cold shoulder... They should roll out the unwelcome mat for people at this Pilot...

Am
Review №8

I have been in this location many times But I have never in my life had to deal with such terrible customer service as I did tonight not only did my child hear but everyone in the store, Ian I believe his name is swearing not only Infront of but directly at a customer throwing his mask and storming out of the store leaving the other girl to deal with all customers alone! I think his behavior was uncalled for and he should no longer be employed

Ev
Review №9

Service associate Ian is by hands the best cashier I have encountered here. Very knowledgable and makes you feel right at home!

Th
Review №10

Its really nice to find parking here all the time.And theres a really nice buffet or used to be across the street at the Rainbow casino.But when I walked into this pilot last night on March 20th it smelled like cigarettes. With 15 or more people in line and one cashier .The fuel bays are full of washer fluid and paper towels which Pilot has done a wonderful job and improving.I took a shower this morning And it was really really cold. I guess they want quick showers so they have cold water. There was a water heater and a little bit of hot water but not enough.

De
Review №11

Great place and staff is friendly .. clean

Ro
Review №12

The place is very convenient inside theres an Arbys its pretty big parking lots is very big they have different openings for pretty comfortable parking inside theres two casinos which is super cool and a lot of showers next to it you got to top casinos and a lot of cool places to be so this is one of those truck stops that I definitely recommend to stay

La
Review №13

This place went from a great place to I wouldnt Buy Anything from them...

ha
Review №14

Staff was friendly and helpful, coffee was ready when i got there and over all it was well stocked and clean.

Jo
Review №15

Great place to fill up before you cross the salt flats. Good service, competitive prices.

Aw
Review №16

The guys here are just robbing from drivers. I printed 4 pages of sheet and they took $8 dollars for that. Like every pilot travel center I always print pages of papers and I never seen them take this amount of money. Beware of those guys in this travel center.

Ma
Review №17

Nice and quiet place at night. Small casino inside and Arbys for fast food.

S.
Review №18

Place use to be good years ago. Now the have the mask Brown coat police working there.. wear your mask and obey otherwise they will shout you out the door. If Nevada is going to be this why I would suggest buy fuel or anything else from someplace else. I know I will

24
Review №19

Customer service is awful

Mi
Review №20

The people inside were nice and its clean. The problem is outside. There are so many people hanging out in the parking lot who are causing problems. One lady was screaming and cussing at everybody coming to get gas and then she kept laying down on the grass over in the corner. That was in the afternoon. The teenagers hang out there late at night blasting loud music and screaming the lyrics. This place needs a security guard daytime and nighttime. Pilot is usually a good place for a rest. This one just get your gas and go.

do
Review №21

The cleanest showers I have seen at any truck stop... EVER! Very friendly staff too. Good job on having three washing machines and four dryers also.

Je
Review №22

$120 hold on my husbands card to pump gas. Its still there a day later. Just fyi avoid like the plague. Everyone was super rude too.

Da
Review №23

Shower was clean and water nice and hot. Cashiers was friendly and smiles which after a long day driving is nice for us Drivers. Thanks pilot crew 👍 shower lady doing a great job.

Da
Review №24

Had lots of good products and food choices to pick from. Lots of variety and usually where variety lacks quality that is not the case for this stop. Very nice store. They even have multiple showers open to public to use for an affordable cheap fee.

Ni
Review №25

Has hot and cold food. Gas prices arent too bad. Quick service. Never have to wait

Jo
Review №26

One of the best pilot I have been to. Had a awesome setup in terms of display and accessories. The in house casino was fairly good in terms of size and not as busy. The food was fresh. And the staff both in the casino and store were super friendly!

Sh
Review №27

This Pilot Travel Center is very strange in that it doesnt have any restaurant in it. There is, however, food places within walking distance. What I like about this place is that it has a nice little laundry nook off of the lounge drivers Lounge and the staff are very nice. What I dont like, in any of the places in Nevada, is the smoke wafting out of the casino into the store. In this store, you have to get very close to the smoky casino to use the restroom. That is my main complaint. Their gas prices are decent and they have lots of parking.

Va
Review №28

Great job Pilot crew! Friendly staff and clean facility. Pilot your reliable option to TA.

Da
Review №29

If you stop here only do it for a minute no way to wash clothes and everything super expensive no help from the casinos either

Ch
Review №30

Stopped at so many this trip, not sure which one this is. LOL I prefer Pilot and Flying J for travel because I can count on good gas prices, easy access, plenty of good hot food, freshness of snack food, clean restrooms! The rewards card saves me money on gas. The app saves me money on snacks and merchandise. My Go To. Thank you!

Ja
Review №31

Went to the Arbys inside the Pilot, and we had a extremely rude service member his name was Lionel wait on us. Definitely will not be coming back. Hopefully management takes a look at this employees customer service skills and removes him from working with the public.

Ju
Review №32

I use to work for pilot. So I know the basic standard we had. 5 things will get you by. Fresh coffee, fresh food, clean bathrooms, clean showers and a half decent attitude towards guests. I went in and they had old looking coffee. Burnt up and wrinkly food grill. Mens bathroom was closed for cleaning the whole 20 minutes I was here. Only takes a little under 10 to clean both. Trust me, Ive cleaned these exact bathrooms dozens of times. Showers were available, 8 to be exact. I went to purchase 3 bags of ice. The two girls attending the store couldnt even at least pretend they wanted to be working. I bought 3 bags of ice, she had me swipe me card and all I got was k your good. I said have a good night and was completely ignored. Pretty awful experience

So
Review №33

Bathrooms need attendance. Seating area is passable. Food was hot and fresh.

Mi
Review №34

My family and I had a great experience. Clean parking lot. Clean bathrooms and inside the store. We try and stay at one every night for our 10 hrs. Thanks again. Until next time.

Wi
Review №35

Stopped for a sandwich from Arbys, the pilot station is clean and well kept, you would be comfortable spending time at the slot machines. Great stations, never disappointed stopping at the pilot stations.

Ra
Review №36

General manager very polite and friendly... She helped me out being that I was half asleep trying to serve myself some dark chocolate mint hot chocolate. Man, its so cold out here... Cool looking casino lights . sorry my phone wasnt cooperating to take pictures.

An
Review №37

Place was fairly clean, had coffee and other drinks I shared and had drinks with my wife. Good soda pop, not five star but its a truck stop and shouldnt be expected to be five star. But a good place to stop all in all.

Jo
Review №38

Showers were nice and clean good selection on snacks staff is very friendly

D.
Review №39

Just went in for a beverage and such. Cashier was steady busy working alone as we were 2 to 3 deep on her. She was on it and I bet thats not easy to do especially with the diversity of truck drivers and ouir damn needs.I dont know why their wasnt another Pilot employee about the store.

De
Review №40

Nice truck stop. Pretty clean. Easy in and out. Fuel is competitively priced.

St
Review №41

Really good place to stop before the big salt flats heading east. All kinds of food and beverages there, plus Arbys. People need to move their vehicles after gassing up allowing others to use the pumps.

Ch
Review №42

Good place to fill up.. a small casino inside and an Arbys on one end too . The whole pkg. .you can get a hat, shirt, jacket or CB there! Neat place!

Zo
Review №43

Great location to stop or stay. Lots of parking. Casino, dinner, supermarket, fast food restaurant walking distance. Clean showers, laundry.

El
Review №44

This is a good place to stop when traveling on I-80. It has better restrooms than most of the other locations nearby. Service is always fast and friendly.

Am
Review №45

Awesome service

Jo
Review №46

This place use to be cleaner I came by at different times of the day and noticed it doesn’t get cleaned frequently like other travel plazas not even because of what is currently going on with COVID-19

Ma
Review №47

Always a great clean environment to have a rest from driving. Friendly staff and fair prices

Ja
Review №48

A huge thank you to Michelle, the manager, for shipping my wallet overnight to my next hotel after I left it there on the counter. The staff here Are fantastic. Easy to work with and fun!! Thank you guys so much!

Jo
Review №49

Place looked like the bates motel in a later day Jason vorhees movie. However the inside was quit quaint. The showers were very small, tiny in fact. Strange place, would not stop here on Halloween, or Friday the 13th. Or any of those spooky days.

LI
Review №50

Really good spot to go play some slots and have a nice cold or hot drink. The service is outstanding I visit twice a yr from CaliforniaIt is a very small place, so if u like to play big dont come here.

si
Review №51

Showers are clean; water gets hot, has great water pressure for shower massage

Xi
Review №52

Good place to stop to fuel up on gas and get some food before getting to salt lake. Hotels if you need to stop n rest.

Li
Review №53

Nice size pilot and plenty of parking. Of course since it is in Nevada there is a casino inside. Arbys was great!! Ladies bathroom could have used a little cleaning.

Di
Review №54

Dirty. Very dirty. Bathroom hasnt been clean in a month. Coffee is like water. Weak af. They refused to make any forcing people to use there dumb ass nasty machines. If I wanted to make it myself Id stay at home. Im not paying 2.00 a cup to go to a convent store to do there fkin job. Thats not convenient...

Wi
Review №55

Only stopped for 30 minute break and sandwiches; fish at Arbys, good!

Il
Review №56

Great price, great customer service and clean facility. So many options available

De
Review №57

I searched for a Pilot but no one could fly an airplane. So i bought a muffin to feel better.

De
Review №58

Nice place plenty of parking... pulled right up to a pump... clean inside.shower was clean also.. good coffee and fresh

Ri
Review №59

Pilots are great! They always seem to be there right when you need them...and on top of that, they always seem to have exactly what you need!

Ch
Review №60

One of my favorite stops every weekClean showersGreat peopleAnd food all around. Great stop

Al
Review №61

It was good. Glad their McDs stays open 24-hrs, as all other eateries in area close early.

tu
Review №62

Nice

Mi
Review №63

Good customer service ⭐I appreciated the hot, fresh coffee at such a late hour on such a cold nite.

Tr
Review №64

As a truck driver there a good place to get fuel at and find a place to park

pe
Review №65

I like this pilot there is always plenty of parking the staff is friendly and its clean its all so peaceful and provides beautiful sunsets:-)

Al
Review №66

It has the lowest gas price on the area It has clean bathrooms, the toilet stalls are separate and private. The store employees are friendly and an Arbys. Its good

Bo
Review №67

Good price on feel. Open late. Wanted hot food but none out. (1 AM) overall very good.

Ki
Review №68

Always my place to stop for gas sometimes more friendly than others though

Sc
Review №69

Nice pilot very clean and they have an Arbys which is much better than Subway

Am
Review №70

Great location. The restroom was clean. The price of gas was the cheapest wed seen in awhile. Easy off and on 80.

ma
Review №71

Good gas stop and coffee plus ate breakfast at Arbys that morning, good buritos and orange juice too.

Jo
Review №72

Its definitely not a Buc-ees, they definitely could spend a little more money on maintenance on the building and grounds.

Ed
Review №73

Great coffee. I get coffee for the drive home from Wendover to Clearfield. It beets the casinos hands down

Re
Review №74

Yasmin is personable and dedicated to great customer service,,, professional ✌🏿✌🏿✌🏿

Wi
Review №75

The usual Pilot truck stop. I fuel there during Bonneville Speed Week. Plenty of necessities available.

Ch
Review №76

Everything is good everything was there that you possibly need 😄😀😀 love my glass frog

Me
Review №77

Great place when traveling. Had everything there including free air

Ke
Review №78

Love all the points I get for fueling there

Ni
Review №79

Go in at midnight to get arbys, website says 24hrs, nope. Closed. No big deal Ill get something from pilot, nope, only a couple nasty looking hot dogs on the rollers, nothing else. Guy at the register is too busy talking to an off work coworker to do his job. Not the least bit busy either. Big white bald guy is going on break so he cant answer when there might be some fresh roller items available. Most pilots are excellent but this one fails to reach any kind of standard. Every time Ive stopped here the cashiers are like this, need to be trained on how to be courteous I suppose.

Va
Review №80

Great place to refuel price wise, and clean bathrooms, they also have showers available

Jo
Review №81

Really nice place, bathrooms are clean, you can get food, snacks, drinks and gifts.

Pa
Review №82

Best gas station casino Ive ever been to! It seems like I win more often than not whenever I go there

E
Review №83

Ok lets start with the bathroom its horrible! Its old, dirty, paint is peeling Id be ashamed to call it a travel stop bathrooms Ive seen better rest areas in the middle of nowhere! Place is overdue for an overhaul. Rest of the place is old but still holding together

Ch
Review №84

The people were very polite and helpful. Very clean restroom with actual hot water, best of all is the pizza available by the piece, excellent !!

Jo
Review №85

Filthy restrooms. Poor management. Kiosk for truck drivers doesnt work. When I asked the cashier, she said management wont replace it. What does that tell you? Credit card reader has issues. This place is a joke.

Sh
Review №86

Good over all except your diesel prices are 54 cents higher then all your competitors

Ho
Review №87

Good place to park. Truck stop had a small casino and there are a bunch more within walking distance. Truck stop also has an Arbys.

Re
Review №88

A must stop when I travel to and from my hometown! The cleanest restrooms in the area, extremely competitive fuel prices and tons of competent staff!

Sh
Review №89

Courteous staff. Fast, friendly service. Clean restroom.

Jo
Review №90

Ive been pleased with this Pilot most of the time.

Pa
Review №91

Busy Pilot. Store very neat, clean, well stocked. Bathrooms very clean.

Li
Review №92

Good service, great prices.

Ji
Review №93

Clean restrooms. Good variety on products and functioning pumps. The cashier was also helpful and friendly.

Cl
Review №94

This place is extremely unprofessional and from my unpleasant experience they looks to stereotype and disrespect blacks. For example: I paid for some items and had too reach behind thee counter for a bag to put my items in. Second of all I was watched and followed everywhere inside their store and while they was watching me I seen two whites on two different occasions steal and walk rite out with no problem. I called the manager to let her know that their stereotype is costing them money. In conclusion I didnt give them any reason to watch me like a dog and as a hard working truck driver I do not need this treatment after a long day of driving. I will never step foot in this place again. I also wish to make this public news.

BE
Review №95

Very clean. Quiet. Felt safe. Indoor pool area.

Am
Review №96

Great place to do some last minute gift shopping 😁

Ci
Review №97

Its super clean and the employees are very helpful and nice.

Je
Review №98

Good place, very clean showers, clean store, I found it stocked very well, truck parking is good lot, also has more parking with the truck casino parking next door. I found the place to be overall good. I will stop here again, as a truck driver I didnt find anything that wasnt satisfactory.

Dr
Review №99

This is my favorite gas stop. They have a wonderful selection of snacks as well.

ja
Review №100

Clean, reasonable procedures, good variety. And its easy to get off and on the highway

Information
100 Photos
100 Comments
4 Rating
  • Address:1200 Wendover Blvd, West Wendover, NV 89883, United States
  • Site:https://locations.pilotflyingj.com/us/nv/west-wendover/1200-wendover-boulevard
  • Phone:+1 775-664-3400
Categories
  • Convenience store
  • Truck stop
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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