I was recently in a car accident where my four month old Acadia Denali took a significant blow to the drivers side. Cracked axils, driver and passenger doors damaged, wheel wells damages...to name a few things. I was certain I would be stuck with a vehicle that would never feel new again. I was pleasantly surprised by the results of their work. The team at Castle were exceptional! From tow to delivery they kept us informed, made the process with the insurance companies seamless and were extremely attentive to our concerns. When we picked up our car, it was showroom worthy, and drives as well as it did on day one. Thank you so much. You definitely have clients for life!
The guys at Castle are true pros. They took care of my vehicles on more than one occasion and they did a great job at a fair price. Nice people too and that IMO helps. I’m a business owner myself, and I believe the right attitude goes a long way. Use this company. They’re awesome.
Got into a very bad accident and my father had used their service 3 times prior and was satisfied with each result. I waited a couple of months before writing the review due to extensive technological capacities, most of which were damaged in the accident and I wanted to see how everything would hold up for the months following their services. There have been absolutely no issues and I am pleased with their service. Steve and the guys treated me very well, as though I were family, and they were nothing but professional. The work was completed timely and they very much facilitated almost everything in regards to the insurance company. Steve, thank you very much and I hope to need need your services again, but if I do, I know where to go.
This body repair shop is simply amazing. No only is their work beautiful and precise but the customer service is beyond. The people that work their are helpful, friendly, and on top of things. An accident is not a fun experience but going to Castle is like a bandaid on a wound!
Car accidents can be a real pain. But not when you deal with Castle Collision. THEY ARE AMAZING!! From start to finish they held my hand. That is service but especially for a single female. The work was quick and my car looks brand new again. They also cleaned it inside and out. Thanks everyone at Castle. I will certainly scream your name from the rooftops.
Castle Collision is amazing! They did such a good job fixing my car, were friendly and fast. The passengers side of my car was bashed in and they did such a super job fixing it, it looks brand new. They were extremely fast as well. Very professional place. If I ever need anything else fixed I would 100% go back, highly recommend it!
Excellent work..made car look like new which I thought would be impossible after accident...very easy process with them doing all the paperwork needed for adjuster
Highly recommend this body shop! Fixed my car up after an accident and it came out great! The paint matches exactly and can’t even tell there was ever a difference! Steve, thanks for fixing my car! I will definitely be back if I ever need work done!
Great work true professionals. Took care of everything. Thomas is there man!
Castle Collision is definitely the place to go. We have gone to Steve multiple times, and he never disappoints us. We have taken our 2017 Lexus, my brothers 2016 Hyundai and a 2017 Cadillac that unfortunately we hit. All cars come out like if nothing ever happened to them. BRAND new. Steve and the secretary take care of everything. Our rental was there as soon as we got. And our cars were given back in a timely manner. As to other body shops that in order to get paid for storage You are left without a car for a month (it has happened to me, and overcharge the insurance) Castle not only is it a clean body shop, with coffee and comfortable setting that you can sit in, the respect is. They do not give you cheap materials and they get everything from t your brands manufacturers and each repair is guaranteed for life!!!! Steve kept me up to date on everything even the small details, if they needed to contact the insurance for anything extra. I wasnt left in the dark. My Lexus was given to me today in mint condition he even cleaned my inside!!!! Thank you so much Castle all a girl needs in life is a good nail lady, hair person and a great BODY SHOP!!! You guys are amazing!!!! Thanks Steve!!!
Steve and his team are excellent!!! my car came out looking better than it did when i dropped it to him. Customer service is amazing and they really made my life so much easier by working with me and being flexible with my schedule. They took care of the rental and also fought for me with the other insurance company. Thank you so Much !!!!Would definitely recommend 1000 * over !!!!
Mike at Castle handled my repair professionally. He communicated throughout the process and returned my Mercedes in perfect condition.
My car was parked and while reversing, someone hit my car. They recommended going to Castle Collision. Since they hit me and they were paying I was a bit skeptical of the place. Wasnt sure the quality of work they would provide.However checked their website and they are certified Honda repairer. Knowing this I was ok with going to them, but still was not sure of their work. They are accommodating, had to leave work a bit late and they waited a few minutes for me to come get my car.Once I saw my car it was like nothing had happened. Great price and people, certified and quality work. Would recommend to anyone.
This repair shop is the best Ive ever been to. They worked with my insurance to make my repairs a painless experience. The end result was better than showroom quality. They were friendly and professional, efficient and detailed. Im thrilled with the work they did on my Honda Fit. Ill recommend them to anyone who needs body work done!
Castle Collision is 100% honest, trustworthy and does excellent work. My Honda Accord came out great. Very reasonable prices. Highly recommend them. Ask for the manager, Steve Williamson.
The quality of their work is outstanding!!! They are not only professional but they are extremely quick getting your vehicle back to you. I highly recommend them~~~
I have been a customer at Castle Collision for many years. The quality of their work and their customer service is outstanding! My car is always returned looking brand new. Highly recommend.
Absolutely phenomenal service and professionalism. Got in, left with a rental within 1 hour. OEM parts used only, got my car back today and it was detailed! Clean on the inside and outside and my new bumper looks perfect. Cant rate them high enough - ask for Mike!
I have had great service with Castle! I have recommended family and friends. They are by far the best collision center in Long Island. Truly professional as well as friendly. Thanks again Mike!!
After getting several estimates in the area I knew I was definitely going to use Castle Collision for my car repairs. A clean and professional looking place. Employees are warm and welcoming. I will definitely recommend them to anyone that will need body repairs for their car.
Had them do the fender on my car they did such a great job Im going to bring my other cars here.. The guy that help me Mike was awesome very friendly and new what he was doing..job was to take 3 days to complete had it done in 2 was very happy with the work performed. Thx Castle
Was recommended by my mechanic at Carle place automotive to come here after a minor accident and Steve did an incredible job on my car!! It actually looks better than when I first bought it!! I dont know how he did it but I am extremely grateful!!. Steve was in constant contact with me and was very professional. I will always recommend castle collision & Steve to anyone I know. Thank you so much steve & your incredible crew!!
This body shop 👌 Steve took my car right in and was able to start on it . Paula got me put into a rental asap with no if or about . My car never look so brand new before, if anybody wants work done on cars Castle is the place ....
When our new car was damaged, we were so upset but Castle Collision did a fantastic job on the car. They were so nice and made everything, including a temporary rental while they were doing the work, so convenient. The car looks great!
They are incredible, work is always superb. They make the whole process very easy. I HIGHLY recommend them!!!
Very well organized and professional! I was impressed with the quality level of customer service exhibited.
Great customer service, they fixed our car and used all Original equipment parts!!!!
Castle Collision was efficient and honest in repairing my damaged GMC Acadia.They even went the extra mile to drive me to and from the train station when I needed transportation while my car was being repaired. We were referred to them via Liberty Mutual and I give Castle two thumbs up!
Been there twice. They are very professional and do a great job!
Really wants to be sure you are satisfied
GREAT WORK ON MY TAXI CABS!!!
Pros from the get go.. No high pressure, jobs done right. when promisedThanks Bob and Staff..
Very proffesional
Great when needed