Incredible service and work! Called them up asking about damage on my victorinox suitcase and he asked to email some pics before I drove out from queens. Speedy reply so I drove down to drop it off. Received an email later saying the work was completed which was streamline. Picked up the bag and work was done very well. Definitely recommend these guys for any luggage repair. Worth the drive and time. Thanks again!

Needed a piece of luggage in a hurry so I stopped in willing to settle. No need - they had a selection of items that filled my needs and the staff person explained the options to me. Very good service. Had I purchased it on line (time permitting) I would have saved a few pennies but not much. This was a,very good experience. Give them a try

The good folks at E. Vincent were able to rehabilitate three old instrument cases that I was almost ready to throw in the trash.Now, they are as good as new!Thank You E. Vincent!

Needed a simple easy job. They looked at my luggage said it was a simple easy job but it was not ready when it was time for me to go on my trip. They promised that it would be ready. They promised they would email me and notify me when it was ready I still have not gotten an email or notification from them I called and complained. I obviously was not speaking to the owner. Still have not gotten an email or a call very very very very very disappointing. Had to buy new luggage for my trip. Very disappointing

Fantastic experience; highly recommend. Extremely knowledgeable and super nice - patiently walked us through a whole selection process to determine the best luggage for our family. Great prices - just as good, if not better, than buying from many online stores. If you’re going to buy any kind of bags or luggage, you should definitely come here.

My husband and me stopped by E Vincent Luggage today looking for a nice, well built, carry on luggage. Donald was fantastic (and patient, as we had lots of questions and loads of criteria). He showed us many options in our price range, didn’t push us into anything we didn’t want. We’d been to a couple of other places looking for the perfect piece, and didn’t get anything. But we walked out of there today with full confidence that we got exactly what we wanted/needed and for a very good price. I mentioned that I was also looking for a backpack for an upcoming trip and he helped me choose exactly what I was looking for. Also, it’s great to know that they also repair luggage if anything goes wonky in our travels! Thanks so much for your help, Donald!

As my wife and I are getting older we needed new luggage for our travels. Lighter and easier to handle. Don helped us through a large selection and advised us well on what to buy. And, we are very happy with our purchases and the costs.

Just an amazing staff! One feels at ease dealing with these folks. Bought luggage and knew that I was being sold quality at a great price. Also brought in a couple of old bags that I thought were impossible to repair but the repair team delivered and I am extremely happy with being able to use my old bags again! I highly recommend E. Vincent to everyone. Kudos!

I didnt have enough time to buy luggage online. Thankfully I found Donald at E Vincent Luggage. Friendly, and knowledgeable not only about luggage, but about each company that makes the pieces, and every single feature of each piece. Very impressive once you see his wide selection of luggage. Donald was never pushy. Only wanted to educate me and help me make the best decision for my needs, offering me different options and price points along the way. He made me feel like I was his only customer. Overall an excellent experience. I now realize that luggage isnt something you should try to buy online. Thank you Donald!!!

A very good selection of luggage. The owner is very knowledgeable and passionate about the product he sells. Have been buying from him for over 10 years. Highly recommended.

I have to tell you that the professionalism and service displayed by Donald Casati puts him in a league above his competition. He is extremely customer oriented and does what is best for his clients. The repair work he has done for me has been outstanding and his advice on what to buy and what not to buy regarding luggage has been first rate. I highly recommend doing business with him. He is the best.

Donald was terrific and the prices to me are quite reasonable. They will work with you. My daughter has a TSA lock on her Delsy luggage and was locked out. Donald explained thoroughly how to proceed to unlock. Much better than going through a website or YouTube. She unlocked it after 5 minutes and Donald then explained why and how it happened. Saved time and aggravation. I purchased several items, much cheaper than online ordering. I am going back.Thanks Donald!!!!!

In October 2018 I brought my London Fog Dufflebag Pullman to E Vincent Luggage, after the airport baggage handlers had pulled one of the handles off and it was hanging by a string. (I was going to trash it when my sister told me about this business) They fixed the handle like it never even happened. The service was also quick and service courteous, which was great because I needed it to travel home that week. I will definitely reccomend this fine establishment to others. Thank you for servicing my needs.

Ive had 2 suitcases repaired here. The staff is honest, fair and the service is excellent. Could not be more satisfied. I highly recommend this place!!!

A bit pricey but good and knowledgeable service.

So helpful. Great inventory. Really knowledgeable about each piece and able to show you close alternatives also. And there is parking out front.

Great customer service Donald was very helpful and knowledgeable he knew exactly what I was looking for. good verity of travel accessories and suitcases. Felt very confident with my perches and mazing repair.definitely recommend them.

Excellent place to shop for luggage or related items they have been in business many years and they know their business better than any other luggage store on Long Island. And highly competitive

Professionals in the luggage business theyve been in it for years they know it backwards and forwards. Also if you need any repair work its the best place that I can think of to go

Have been going to them for about 9 yrs for various warranty repairs. Very thorough, patience, honest, and helpful. Great merchant. Support them when you can.

I definitely recommend this store for any travel accessories or luggage needs. I found them to be competitive prices with very good customers service. Staff is very friendly and knowledgable.

Amazing Service: I brought in 2 large bags to change wheels. They fixed the wheels on both bags in one hour and charged me $0.

Super Service they know their business great place to shop

Professional, reliable, honest & knowledgeable staff. They have a good selection of quality luggage at reasonable prices.

Today I picked up my beloved Boyt luggage that needed its handle repaired, everything is working well and the staff at E.Vincent were simply the most knowledgeable luggage professionals I have ever spoken to (Ive tried a few places).I recommend this store for new luggage, repairs and pretty much anything luggage/travel related.

Disabled suffering from end stage renal disease since 1992....stopped in to have a medical necessity travel bag repairedGreat customer serviceI can not stress the quality of care and durability that went into repairing my bag in a short amount of timeThis will definitely be my go to spot for all future repairsThank you Vincent LuggageAlison Duvernay

Don appears to be very knowledgeable about his product -Quite the salesman.

We have been using this company for a number of years, we travel a considerable distance to get to them, but the service is always so efficient friendly and user friendly that we make the trips uncomplainingly!

Friendly staff great selection

I had wonderful experience at E.Vincent Luggage . All repairs where done in time and with highest level of quality .I would recommend this place to anyone who need to repair or purchase luggage .With best wishes, Alexander Meshibovsky

Great selection of luggage with a really helpful staff. Prices are competitive.

Excellent service and luggage repair.

Friendly staff and prompt excellent service.

EEE-EEEEE Vincent!

Good and timely service.

Great for luggage and repairs

Great place

Courteous

Service oriented