I only needed a few parts of different sizes, and was expecting problems with ordering such small quantities, but small orders were not a problem. When several items were on back-order, they contacted me and worked with me to find replacements. During that process, I realized that one of the items I selected was not what I wanted, so they amended my order. I appreciate that they worked with me on a small order to get it right, and then they shipped it out quickly and well-packaged. The parts look like they are good quality.

What a lovely company! Happened upon it as I was looking for finials and quickly found the perfect solution for a special pair of lamps I inherited from my grandmother. Had invested in beautiful new shades and wanted finials to do these lamps justice. I received my order the next day. My new finials are beautiful--simple yet elegant--and I am a very happy customer. Picked up the phone to let the company know how pleased I am with my first purchase and had a delightful conversation with David, one of two third-generation owners. This company is 101 years old. Remarkable! Speaks to the quality of the workmanship and customer service. Liberty Brass finials are works of art (just take a look) and I want more. Too many pretty finials, too few lamps... For the record, the company offers much more than finials. From the website: Liberty Brass is not just brass. We also manufacture an infinite variety of high precision custom parts in aluminum, steel, stainless steel and even plastics. Highly recommend doing business with Liberty Brass Turning Company.

Great company. Barbara and David were both incredibly helpful, and got my parts order correct and shipped out right away. Professional, knowledgeable, and helpful -- it is a pleasure to work with Liberty Brass. To them: thanks for doing what you do.

Because of the excellent service, communication, selection, and quality I have become an instant loyal customer. I submitted a question on an order that I received and enjoyed the quick and insightful response and action.

I was looking for some specific parts for a project I was working on. They were able to give me specific SKUs and responded to my emails very quickly. They were all very professional and knowledgeable.

They have been super supportive and informative during my entire experience and purchase… I would highly recommend them to anyone not only because of my customer service experience but also the quality of their products being impeccable.

A great company to work for.

Great people