Great company! We have worked with them for a couple years now. They are always honest and very informative. They knew we didn’t have heat and we have a baby in the house. They worked us in and was able to replace our furnace in one day.

I would like to thank Seth P. He was the only one that took the time to diagnose my issue. I had 4 other major companies. That I will not name. To tell me what was wrong with my system. They all tried to push a new system on me. Without really checking to see what my issue was. They were all quoting me in the range of 5k to 11k. He came in, spent an hour or so on it. Figured out what my issue was. Asked if I wanted fixed. And for the price offered. Of course i said yes. Saving me thousands. So I would highly recommend Seth P and Westin Air Heating and Cooling to anyone. Its hard to find someone with honest work.

Our AC went out on our unit when it was just over a year old. It was almost 90 degrees out. I called and they could not come for 2 days. They also said labor was not in warranty any longer. Two days? The house was 77 when I called when she called back it was 84 in the house I said to her our house is 84 degrees! She said “you said it was 77 earlier” this was her reply? We called another company who repaired it that evening.

I used Westin Air to install the hvac in my new construction home. I also recommend them to real estate clients as they are very knowledgeable and fair. Most recently a great experience with Seth.

Frank Stephens went above expectations. Wish everyone had this work ethic. Took time to explain process

Jason, James, and Zach did an amazing job on our HVAC installation. They overcame several hurdles and finished the job. They were all polite and courteous. And they put up with our dog! I would highly recommend Westin Air!

From start to finish, Westin Air was a professional and superior HVAC company. After getting a ridiculously high quote and experiencing many red flags from another local company, we called Westin Air. Cathy came out that day and was able to answer all of our questions, put us at ease, gave us temporary air conditioners to keep us cool during the 90 degree days, and ultimately gave us a price on a complete AC and furnace install for Trane equipment that was thousands less than another company. I appreciated that Cathy and Anna checked in on us while we waited for install. James and his team arrived on time and were very professional and courteous. They put down tarps so as not to track mud/dirt into the house, and even checked to make sure that my kids wouldn’t slip and fall on the tarps. Night and day difference from our experience with the other company, and now our house is cool and we have a brand new HVAC system that will last us for 15+ years. I cannot recommend them enough, very glad we chose Westin.

My wife and I decided to add a split unit system to our home. After a lot of research, we decided on the mitsubishi split system. Westin Air is a diamond dealer which adds years to your system warranty so we reached out to them and one other diamond dealer. The difference maker was Westin Air had an additional warranty on their labor. From the beginning, we were able to reach the rep who answered any question we had. The crew that installed the system was great too. The laid out drop clothes to protect our floors and answered my questions about placement for our needs. After installation, they walked me through all the basic functions for the system. Would recommend this company to others.

I had the pleasure of having Jacob and Seth out to our business for HVAC issues. They were extremely polite, knowledgeable, and friendly. They arrived on time and kept us in the loop as their service went on. Highly recommend this company!

Were extremely happy with the work done by Westin Air. The first meeting was with Dan and he did an amazing job describing the various recommendations and how we could extend the life of our system. The second appointment was with the installation team. They were very efficient and insightful. My wife and I would highly recommend them and will use them for any future needs!

Westin has repeatedly exceeded our expectations on a number of commercial (I am an architect) and residential projects. No matter the challenges, they are responsive, professional and bring both expertise and creative problem solving to the table. I will never use anyone else in Columbus for HVAC work!

I couldnt be more pleased with their expertise, their punctuality, their professionalism. From the moment I met their sales representative Cathy, I knew I was in good hands. She carefully reviewed all of my options and her recommendations were top notch. I will not hesitate to make recommendations and can honestly say their service is excellent. Thank you so much. There is nothing more wonderful than an air conditioner that works!

This company is fantastic. They always get out quickly and on time. We have been using them for 3 or 4 years. They have removed old electric resistance furnace from our attic and installed new gas furnace. They have been servicing our 3 gas furnaces and 2 geothermal units. Very knowledgeable, friendly and reasonably priced. We usually get the same tech (Seth) (not sure if that is on purpose or not) but he is well acquainted with our equipment and really knows his stuff from gas furnaces to geothermal units. He seems to be one of those guys that knows what the problem is just from a description of the issue because of extensive field experience. Highly recommended.

They were on time, professional, friendly, and quick. they did several tests on her new furnace before they left to make sure it was working correctly, Jason was extremely friendly and helpful, all the guys were helpful. They showed me how to work the thermostat. Laurie texted to let me know they were on their way, checked in on their progress, so friendly and professional. Same company installed her air conditioner a year or so ago. Highly recommend this company, they will do right by you. Thanks to everyone for a job well done

Wonderful company to do business with! They were very prompt, had a great price and we cant speak highly enough of the gentlemen that did the install of our new air conditioning system. We had patients in the office the day of the install. You wouldnt have known the installers were even working because they were so quiet and polite.

Trustworthy company. They repaired my wiring problem and got my AC back on quickly after another company had quoted far more costly repair and replacement charges. Im glad I got another opinion. It saved me @ $900. I will definitely be using them for all my future maintenance and service.

From the first person who answered the phone (Victoria), to the sales person who bid the job (Cathy), and to the first rate installation crew, Westin is a first-class operation! Our 13 year-old A/C failed died in the middle of a heat wave (always). Our long-term A/C contractor told us they might be able to get someone out to give us a bid in FIVE DAYS! Called Westin and we had a fully operational, brand new, Trane system up and running in less than 36 hours from my first phone call. Responsive, reasonably priced, and far exceeded expectations!

They were very competitive in their prices. Low wait time for installation of my new Trane unit. The installers were polite, professional, and clean. My wife and I are very pleased.

Of course the furnace stopped blowing heat on one of the colder days of the month. By the time we suspected there wasn’t any heat blowing it was late evening. The after hours tech was quick to return my call and were able to get me on the schedule the next morning. Quick, affordable, and a toasty house to boot. Thank you.

Westin Air has done an excellent job in replacing our furnace and air condenser. Seth Peters has particularly provided kind, caring, and professional service in rebuilding our humidifier and cleaning up some of the plumbing and wiring. He is great to have around and look forward to him providing any future work we might need. Thank you all. We highly recommend Westin Air.

This company is very honest, thorough, and responsive. I have used them to satisfy my customers needs.Yesterdays experience with Adam Smith went extremely well. He worked independently and methodically through 2 furnaces while I monitored other repairs within the home.His detailed report was Legible and placed on kitchen counter.I recommend this company.

Last spring my heat pump froze up badly so I shut it down and thawed it out. Called Westin Air who came out and by then the weather had warmed up and he said it was working well now and would probably work OK until the weather got cold again. That is exactly what happened. In the fall it froze up again. Called them again and he found a bad defrost sensor and then checked out the furnace and found a bad capacitor and circuit breaker. Spent much of the day here and ran all over town to get parts. Did not charge me for some of the installation and while I am handy person I had no experience on heat pumps or furnaces. He toke the time to explain to me the operation of these things and showed me where all these parts were and how I could tell myself if they were bad. Also what maintenance I needed to do myself. The cost of all this was also very reasonable and less than I expected. These are the most HONEST and caring heating and air conditioning people I have experienced. Unlike another company who claims to CARE who way over charged for a part and for maintenance and cleaning which consisted of running some water over the outside of the cover and never checking for plugged drain holes which wound up ruining the bottom 3 inches of the radiator core due to ice build up. Also wanted to charge 300 dollars for a furnace part I took off and cleaned well and has now worked perfectly for 2 yrs. John R.

Absolute great experience. Technician was very friendly and knowledgeable. After he performed the service on my geothermal system, he went through the settings on both of my thermostats to make sure they were okay and he found a couple that needed adjusted. He also changed my humidifier filter which I didnt expect. In my opinion, this was above and beyond what Westin Air was called to do. I will definitely call them the next time I need service.

I called to schedule a check of my humidifier. It was very loud and I was concerned it was not working properly. They were able to have Seth come out same day. He determined it was just the water pressure and lowered it. He is very knowledgeable about our system, which I appreciate! He is also very nice.

This company installed the HVAC system for the previous owners of our house. When we moved in, it was still covered under warranty. The company wanted us to pay $180 a year to include two service calls a year to look at the unit. This would supposedly extend the warranty for labor. First time out, they tell us he installers did not install the thermostat properly. Great, what else did they not do properly? During the second year of service, they never showed up the second time during the year. When we got out of warranty, a problem developed with the AC. They came and replaced a couple of parts, which did not solve the problem. They were going to check with Trane but we never heard back from Westin again. Good thing they didnt send an invoice for the parts. Another company came out and found it was a sensor that was not hooked up properly that Westin did when they came out for the fall service. The heat worked fine but when it switched to AC, it did not. This company cannot diagnose problems in the equipment they install.

First of all, I would like to thank Cathy, sales person. The good thing about her is, she care about the customer. Her estimation is unbeatable in the market. She exactly know what she is doing and what customer need. Cathy has a mindset of offering the best to the customer with the greatest product available. She proved Westin Air is customer focused.I also would like to thank Justin. He’s knowledgeable and very detailed oriented. I am happy I ended up with Westin Air for my new heating and cooling replacement need.Customer service representative is very helpful and knowledgeable. Westin Air doesn’t enforce you with extra bond like service contract. You as a customer decide what you want and how you want. You’re free with 2 years of labor warranty which is pretty impressive.I would really like to thank Cathy, Justin and the team (installation), and Westin Air in general. Keep up the great service.

Everyone at Westin Air has been great. New furnace and A/C installed in October and first inspection today. They have been very helpful in all aspects.

Had a full furnace and A/C system replacement. Installation crew was very efficient and thorough. Arrived on time and left work site clean when they left . Was impressed with the system testing they did to confirm all components were working properly. Received a more efficient and quieter system at a great price!

Service representative did an excellent job. Obviously takes pride in his work. He set up the humidifier and tested it to be sure the water flow was correct ad the unit was working as designed. Would recommend Westin Air to others. Will call them in the future with HV/AC needs.

We are very pleased with the time it took to do the work. Also explaining everything pertaining to the problem (diagnosis) was huge.Quick, efficient, and courteous.

Im very happy I chose Westin for my new furnace needs. They were very professional, while at the same time very resonably priced. Would highly recommend!!

Amazing experience with Westin. Jake, the servicing tech, provided clear and detailed diagnostics and laid out a wide variety of solutions.I almost always get the feeling that Im being taken advantage of whenever someone provides in-home services, but the folks at Westin restored my faith. I had another company quote the same job for twice the cost and basically said that a replacement was our only option.A top notch operation from start to finish and i would recommend them to anyone.

Westin Air has been great! We had our entire system A/C, furnace, replaced last year and Westin Air had the best value, quality install, and outstanding service! Would highly recommend them!

Prompt and professional service. Excellent customer service. Always friendly when they call. Willing to work around my schedule. Provides several service levels for varying needs and costs.

Seth was awesome. He happily dealt with my boys asking a million questions, my dog barking and the hottest 2 weeks of the year. He diagnosed my problem, had the part ordered and was back to install it when it came in. This was a breath of fresh air considering I had a large AC company local to Columbus come out first and tell me i needed to replace the whole unit that was originally installed in 2011.Not only did Seth save me about $5,000, he taught me how to properly maintain the AC unit going forward. True asset to your team. I would definitely recommend Seth and Westin Air to anyone looking for help with their furnace or AC.

It was a pleasure working with the folks at Westin Air. Cathy S does a fantastic job with the initial onsite inspection and quote. Cathy gathers all specific details of your site in order to determine the proper sizing of your AC/Heating needs based on calculations and fact. She is willing to answer all questions in an honest friendly way and does not pressure or push to sell anything beyond what you actually need. The installation crew was professional, friendly and took great care to protect the floors as they worked in the house.

Westin Air just helped our family after a seriously hot and stressful weekend. Covid has disrupted our home and savings account and when the AC stopped working on Friday night I started watching youtube videos on how I, a 44 year old kindergarten teacher could fix it myself and quickly realized no amount of YOU TUBE videos would teach me what to do so the worry set in...Are the dogs going to overheat? Oh wait I think I am suppose to say I worried about my teenagers first - Are my teens going to overheat and get moody? Will this be thousands of dollars? who in the world do I know that I can trust to not over charge us? Then I texted my friends and they said Westin Air and listed our other friends who trust them and told me one of our family friends works there! I went to their website, filled out the form, and my husband called and they said they would be out Monday morning! Vicki (our family friend) called and said Seth is thirty minutes out. I put our dogs away and boom, the nicest guys arrived to save the day! Seth helped answer all my annoying questions and was kind and understanding when I couldnt find the right words to explain things that had happened. After thanking them I found out that the other nice young man who was helping and learning was from Columbus City Schools where I used to teach! I was so thankful that I supported a business that believes in mentorships and kindness. I cannot say enough great things about this experience! Thank you Westin Air for being so cool!

This company replaced our aging geothermal waterfurnace for us. Everyone from the person that came to quote the job, to the people we spoke with on the phone, to the guys that did the install... they were all professional, on time, respectful of your home and property, efficient, and just a pleasure to deal with.

Pleasant, professional, prompt, punctual, responsive, knowledgeable, friendly (from the lady on the phone.. was it Kathy? Sorry if I got your name wrong or mistyped to Jake the technician), fixed my furnace that went out on one of the coldest days yesterday within hours of my call! Happy home, happy customer here! Have saved this company with a heart symbol on my phone to remind myself that i loved working with them and to refer to anyone i know who needs hvac related services. Thank you so much, Westin Air Heating and Cooling! Keep up your good works! :)

From start to finish Westin Air was professional, knowledgeable and responsive. Our rep Cathy came out last Saturday to give us a quote on a new air and heating system. She took meticulous measurements and asked pertinent questions. She promptly replied with a quote and backed it up with detailed notes so we could choose the correct units for our house. By Monday our AC had quit completely and we arranged for an installation. The installers came out today and were on time, courteous, tidy, and professional. We couldn’t be more pleased to have chosen Westin Air. Highly recommended!!

Another heating company said I needed a new furnace I called Westin for a second opinion. Turns out that they were able to fix the furnace. I ended up paying hundreds instead of thousands for a new furnace. When I start looking for a new furnace /central air, I know who Im calling.

I am extremely pleased with all aspects of my recent work done with Westin Air and would very highly recommend them! I recently had them install a new Trane furnace/ AC in my home and they exceeded all of my expectations. Their work shows their very high skill level, attention to detail and professionalism. If you’re looking for the best, call Westin Air!

Furnace stopped working at a rental during a cold spell in December. Westin Air had a new one in in 2 days and made the renters comfortable with temporary space heaters while they waited. Reasonably priced and great personal customer service. I will recommend to anyone who asks for a referral from now on.

Thank for fixing my AC super fast!! I have called Westin Air two years in a row in a pickle during hot weather with a non functioning AC. Both times the tech was friendly and knowledgeable and was able to get my 17 year old AC up and running. Highly recommend them!

Westin Air serviced my geothermal system and resolved issues that another company overlooked making my system more efficient. Their tech was friendly, professional and took the time to thoroughly explain everything that needed done and why. I will use them again.

From beginning to end they were so thorough. They helped us think out of the box for our new heating and cooling system. We decided on a geo-thermal system. The crew that installed it was so polite and kept the work space so tidy. We love our new system! Our house is warmer than its ever been.

Westin Air installed a furnace and air conditioner at our home. Great price, on time installation. Cathy did a great job of a fair a fast quote and great followup. I would highly recommend there service.

Our air conditioning went out early in the morning, and Westin Air was there by 11:30AM the same day to take a look! They by far are the most accommodating, between how quickly they were able to schedule a technician and their willingness to speak to our home warranty company - they were the only company in the area to do so!Westin Air was extremely efficient and professional throughout the whole process, from the initial diagnosis to the install of our new AC system. I highly recommend them!

Westin Air was fantastic from start to finish. Scheduled the initial estimate quickly and 2 weeks later we had a new wall mount AC unit. They stayed in touch with us every step of the way and their price was great! I was in contact with several people within the company and they were all professional and courteous. I would highly recommend them!

I dread hiring contractors because it seems things never go as discussed or that corners get cut. I was so happy when Westin changed my furnace and ac because not only did it go just as discussed, the work was clean and meticulous and the workers were professional. The price was better than other quotes I got (from the companies with the high dollar tv and radio ads you always see). I definitely will recommend them to friends and family.

I trust Westin Air explicitly to provide excellent service & appreciate the promptness of their technicians & the ability to solve the problem.

Just had Seth out to repair my aging a/c unit. He had the capacitor replaced within minutes, cleaned the unit up, and checked freon levels. Prompt, fast, and professional. I should also mention that Melissa at the office has been great to deal with. I would recommend them highly!

Everyone Ive been in contact with has been very receptive and attentive. Very happy with their level of knowledge and professionalism!

Service was done quickly and at a very reasonable price!. The technician doing the work was very friendly and answered all of my questions. I highly recommend Westin and will be using them again if needed.

I chose Westin Air because of all the good reviews I read. They didnt disappoint me. They were on time and did the inspection and maintenance of my furnace. Id hire them again for future work.

Office staff extremely courteous, helpful and friendly, able to get us a technician within 24 hrs and technician also courteous and friendly and very helpful and able to fix the furnace very quickly.

I highly recommend Westin Air for your heating and cooling service needs! The staff and technicians and incredibly friendly, helpful and very professional, and Their service focus is truly on resolving your problem in the best way possible. I could not be more pleased with my experience with this company!

3 years ago we contemplated purchasing a new heating and cooling system. We received visits and quotes from several companies, including Westin Air. We decided we wanted to do business with Westin Air. We liked the practical, no pressure and knowledgeable presentation given by Cathy Shanklin. Ultimately we decided not to replace our system at the time. Fast forward 3 years, and on the hottest week of the year so far, our a/c decided to give up the ghost. I pulled out our quotes and called Cathy out of the blue. I was happy that she answered the phone and was able to quickly access our previous quote. She provided us with a new quote by the end of the day and arranged to stop by to take pictures of our system. She also provided us with loaner window units to keep us cool in the interim.We were placed on the following weeks schedule and our system was installed. The installers were knowledgeable and efficient, and were respectful of our property. They took care to cover up carpeted areas and did not leave any mess behind. The entire system took a bit longer than expected to install, so they scheduled the following week to install the furnace components. In the meantime the a/c was cooling the house.We are very pleased with our new system.

The fall service was well done and explained well. Seth seams very thorough and I am glad I decided on Westin for my new furnace and follow up maintenance. I have recommended Westin to a few friends.

Seth and Jake arrived within the time period expected. Very polite and personable. Inspected our Trane system inside and outside, diagnosing the problem quickly, and had the parts with them to repair. As usual we are once again glad we called Westin Air in 2012 to switch from fuel oil to the heat pump system. Thanks again !!

Professional, Knowledgeable and friendly! Great job. Found several issues with original installation of furnace (installed by another firm) causing furnace to not run at peak efficiency. Highly recommended.

Came to clean furnace - on time- thorough - knowledgeable and addressed any questions I had - would definitely recommend

We have had the team at Westin Air at our home for our Geothermal unit. They are always very professional, timely and do a great job.

Everyone at Westin Air was very knowledgeable and courteous. They were honest when giving me the details of what was wrong with my furnace along what my options and recommendations were to fix and ultimately replace. I will definitely recommend Westin and use them in the future.

Installation went very smooth and our technician, Jake, was wonderful. We had three different quotes and Westin Air came back with the better deal and had better warranties. Would definitely recommend and already have to a few friends.

Seth was very punctual. He was patient while explaining the issues and took time to answer any questions I had. As a first time customer I feel good about Westin and believe that Seth is a competent mechanic.

Youre always a little apprehensive when you have to have an expensive product like a furnace or an air conditioner serviced or repaired. When you select Westin Air you can relax, and know you are getting an honest and professional company that will be prompt, experienced, and reasonably priced. I cant recommend them enough.

Technician arrived on time, completed all required a/c work, was courteous and professional. Identified an a/c system issue that will eventually need attention. Overall excellent job.

Very impressed with the estimate, presentation, & sales person Cathy this past week. I will be calling them shortly for a new furnace installation. They won out over the others, based on price, presentation, and great reviews. I offered the company that came in a close second an opportunity to give me a better price & they failed to even respond. The other company was just annoying from an awful on hold message to a poor presentation. While I wont review them (anyone can have a bad day) I look forward to a great experience with Westin.

Very happy with this company. I called them since my heat pump was not keeping the temperature at what I had my thermostat set. I scheduled a tech to come to my house to check on my heat pump. The tech called me and told me that since it was so cold outside, heat pumps are often not able to keep the house as warm as the thermostat is set. Once the temperature comes back up, it should be able to keep up as normal.I think this is exceptional service. They could have come out and charged me a service fee to tell me the same thing, but they called me and saved me some money. I will keep this companys info and call them whenever I have any further problems. Very impressed.

Id pretty much given up on my Water Furnace. It was intermittent, always showing a low water flow warning, then shutting down, but with no detectable issues. After three years of problems, replacement parts, and four expensive opinions from other repair services, I was seriously considering switching to propane. My furnace was dead, and outside temps were falling. As a last ditch effort, I called Westin and scheduled an appointment.Seth Peters showed up the next morning, on time, well equipped and ready to tackle my problem. He carefully tested every possible metric, went out to his truck and filled out a worksheet to get an overall picture of my furnaces health, then returned to announce the furnace itself was doing fine. That left just the thermostat to test, and Seth immediately realized that it was only partially clipped into its base on the wall. It appeared the contacts were possibly not tight enough. He gave it a good shove and after a loud snap, it was visibly tighter against the wall.That was several weeks ago now. After all my disappointing experiences with Water Furnace service, I didnt fully trust his fix, but this long after the fact, Im now convinced Seth nailed it. My WF is running just as it should, for the first time in a very long time.Seth presented a bill that was exactly what the lady had said it would be, and left me with some suggested changes which would improve air flow and make the unit more efficient.Clearly, Id use Westin Air again. From my personal experience, theyre fair, smart and honest. What else could you want?

Seth came out, looked at our furnace, walked me through what was wrong and the cost up front. I also told him how our first floor bedroom was always cold and asked if he had any recommendations. After replacing our broken part, he made some adjustments to our furnace and our bedroom already feels better. Thanks Seth & Westin Air

These guys were awesome! I called in before they were open and they called me shortly after they opened to see how they could help. Its a small thing I know, but it shows they want to help and care about the customer. They showed up on time and were very polite and professional. They were able to diagnose my problem very quickly and repair effectively. I will be using them for anything in the future.

Westin Air is wonderful! The ladies in the office are very friendly and helpful. The service techs (we had Seth) were kind, informative, prompt and respectful. Definitely would recommend!

On time and professional every time I need them. Seth has been with Westin for many years and is very thorough. Always nice to see a familiar face.

Seth was very professional and courteous. He explained the new system to me and answered my questions. He was on time and did quality work.

Very professional, knowledgeable, and trustworthy company. Their customer service is outstanding.They were able to provide a very reasonable price for the service and were honest about what needed fixed. I will use them everytime!

Westin Air just installed a new furnace and we are very happy with our experience and our new furnace. It’s only been a few days but we can already feel a difference in our home’s consistent, comfortable temperature. The installers were professional and courteous and did a great job.

I spent over $8,300 with this company on a new furnace and air conditioner with a five year warranty on all parts and LABOR.One would think that they would have better records to remember their customers.I needed a new furnace and air conditioner on my 26 year old home. So, I checked out a few companies and found three that fit my needs in price and professionalism.Cathy from Westin Air,came out and gave me a quote that I could live with. It included a warranty for five years including all parts and LABOR.Installation went well including a dehumidifier. The installers placed the water source on the COLD water source, although it was previously on the hot water line.When I called in for service to correct the situation, the repairman bad mouthed the installers. The repairman said that he couldn’t touch a saddle valve nor install the proper one needed, although they had done plumbing work including the gas line. I had to call the manager to rectify this.Subsequently, every time I’ve had to call them for service, the receptionist say’sthat I’ll have to pay a $79 diagnostic fee.I have to explain this to her (and prove) to them each and every time including the technician that comes out because he too try’s to charge me for a service call.When my warranty expires, I will not be using this company.

THIS CO. WAS WONDERFUL TO WORK WITH AND I WAS ABLE TO GET MY HOUSE COOL IN TIME FOR 95DEGREES. I AM VERY GRATEFUL.

Seth was exceptional with his service.Cathy was professional and knowledgeable about our options for replacing our old, tired unit.Thank you very much Westin Air for helping us.

Our old furnace was failing quickly so we reached out to Westin for a quote. We proceeded to research and get additional quotes, but at the end of the day Westin won our business with their friendly staff and unbeatable pricing. We are happy with our choice and our new furnace/ac system!

Everyone you speak to on the phone and who comes to the house is so friendly and knowledgeable. The technicians (Seth) are prompt and on time. He took the time to really explain the issues he saw. They arent pushing you to buy or fix anything. They are very clear in pointing out issues that could come in the future or what could be dangerous. They worked with our warranty company and made it as easy as possible for them to decide on fixing the issues and or replacing the furnace. Cathy was so helpful and went out of her way to get us in line for a new furnace as quickly as possible. Highly recommend them and will use them for any and all of our air check ups and problems. Thanks much!

Sales process was clear and well organized. Questions were answered promptly and clearly. The install team arrived on time, were courteous and efficient. When the equipment installation was completed the team leader stayed to demonstrate the new equipment and initialize the Wi-Fi enabled thermostat. We were very pleased with the outcome of the entire project.

They showed up on time and came prepared and were knowledgeable about numerous solutions for my coolant leak. The Tech was genuinely interested in finding a solution for me.

Quick response. Great service. Fair price. Will recommend.

Seth was professional, courteous and friendly. And he took a few extra minutes to teach me things about the HVAC system in my new house! I will continue with Westin.

Seth was great. He explained what was going on with our unit, what needed to be done to fix the problem and how we can prevent it from happening in the future. Nice guy.

Seth was very thorough, professional, and informative during his service call on our furnace and a/c system.

My a/c stopped working after a storm. I called on a Monday and Justin was over the next day. He did a thorough check of the system and found that the power outage after the storm reset my thermostat. He programmed it and got it working just in time for the heat wave.

Thank you for your team and making it a seamless today. I have worked with Westin for all of my heating/cooling for many years. I would share as well.

Excellent service today. The technicians arrived on time. Quickly diagnose and fix the problem with our unit. Great job, thank you.

We got help right away when we needed it.Thank YouEd & Maxine

Trifecta!It’s rare to find good customer service let alone a company that goes above and beyond. My AC unit needed replaced thanks to the R-22 phase out and our overly regulated federal government (need I digress). My father had a great experience with Westin Air a couple years ago so I gave them a call. Cathy provided a quote and promptly answered several email questions. The bid from Westin Air was almost a $1000 better than competitive bids I received for the same unit! My installation requirements were unique and Westin Air went out of their way during a busy season to assist with the solution. The installation process went smooth and the technicians kept the house clean (used drop cloths without being asked to keep the path from the front door to the basement clean). Westin Air provided a trifecta…best product, best price and best service. I proudly recommend Westin Air.

I would definitely recommend Westin Air. Seth was great. He arrived when they said he would, was friendly and knowledgeable, and did a great job.

WestinAir takes care of my home, the office space I lease and my commercial property. They are reliable, reasonably priced and very good at repairing older equipment plus installing new units. I rely on them for all my HVAC needs. Nice to work with. Highly recommended.

Seth was our technician and he did an amazing job cleaning our furnance! I appreciate is attention to detail!

Seth was our service tech and he was very polite, professional and knowledgeable. He explained everything he was doing and made me feel comfortable with his suggestions on how to proceed.

Service tech was great, just wish they would have let me know labor was not included under warranty repairs

Seth did a great job. He let me know what the problem was and gave me options to fix it. He ran and got the part and we have heat again.