My husband had a rare minor accident recently and we were referred to Masisons through the insurance company. From the moment I contacted them to completion of the task they were excellent to deal with. They kept us updated with emails and finished exactly on time. The work was perfect. When I got in the car today it was spotless as they cleaned it thoroughly and smelled so awesome I had to write the positive review! Thank you Masisons.
I came in as a vendor for the first time and I cannot believe the way this owner runs his business and how unbelievably happy his clients were coming in while I was doing my services wow on freaking believable if I ever have a situation I would definitely bring my car here I dont care how long or how far I have to go they freaking Rock. And the owner is one hell of a guy
This place is top notch. I dont usually leave reviews but once in a while I feel the need to.Ive used Masisons several times in the last 15 years and they have never cut any corners.If you want your ride fixed right, go here.
Great customer service and excellent work.
This is a great repare shop. They get your car in and out on schedule, and are very friendly. The repair work is consistently excellent, and they make the process simple and easy with the insurance companies. Great place!
I had a great experience with Masisons. They did very good work on my car and were quick with the work. Customer service from their staff was excellent. I highly recommend them.
Exceptional craftsmanship and customer service...They go above and beyond.Highly recommended.
Excellent experience from start to finish. I sent photos of the damages, received a reasonable quote, the work took but one day and came in about 35% less than quoted. The staff was kind and the work superb. While I hope not to need more body work, this is the only place I will go. A gem that I recommend highly. Thank you!
Always been a great help when Ive needed them. They are reasonable with pricing. Highly recommend
Terrific customer service
I dropped my truck off with no issues besides there key drop off box that doesn’t lock real secure. but the real issue was when I went to pick up my truck and when I got there my truck has more damage done to it then what I had originally dropped it off for. when I confronted them about the damage they caused they said the could fix it for more money. more money yea ok NO you are going to fix the damage you caused for free which did not happen by the way they tried to charge me. Needless to say I picked up my truck and am not happy with the service of the work done I know need to bring it somewhere else I would not recommend to anyone
The highest level of service, competence, and integrity. I have been going to Masisons for years and always come away 100% completely satisfied.Here is an example of their professionalism: When they repaired/repainted my drivers door from a collision, they actually went out of their way to obtain the original manufacturers door jam sticker, which was missing since I bought the car used.
Only one word to describe the workmanship and personal interests at this shop, and that is excellent.
Excellent work. Honesty, integrity, and go above and beyond with their consistently great work and service. Tried like hell to help with rental and insurance claim but I, personally, got screwed on both. Commerce/ mapfre sucks by every definition of the word and did not know any money was coming out of my pocket ($700+full car rental price for almost two weeks when they insisted I would get their company discount with hertz). Car was dropped on a Tuesday appointment and they did not start work until Friday. Changing from flour start to three...
Great place, reasonable prices and very trustworthy people especially Brandon! They took my car after a back collision and was greatly done in three days.I just had bad luck and bummed it again slightly three days after !! They retouched it for a the minimum cost and did an awesome job.Thank you so much guys.. I now have you as my car doctor in anything I need :)
Ive used Masisons Collision Experts for over 20 years. From the first visit I was so pleased with the thorough claims inspections to the excellent Professional Repairs. This shop is listed as an acceptable/ approved collision repair shop. theyve made insurance claims Very EASY from beginning to End. I find the employees vast knowledge very helpful. I recommend either location- i personally have only used Weymouth location.
Great folks, amazing work quality. Best auto service. Highly recommended.
Great people
MASISONS did an excellent job on my Camry! They worked with me to keep the price as low as they could and explained everything to me along the way. They repaired the damage and touched up a few spots. Now my car looks better than when i purchased it from Braintree Toyota.
I hate this place 😡 ! People that worked here were rude. Dont ever go here
Took my Tacoma here on recommendation from Toyota of Braintree. Needed replacement bumper wrap and some other bits around the front end from a minor collision. They made my insurance claim process simple with MAPFRE/Comerce and arrange a rental for me to be there when I dropped off. Things were ready on time as promised, but there was something not quite right, which when I pointed out they agreed and said they would address. Everything was perfect when I next came back and they even discounted what I owed for my deductible. I would go here again.
I cant speak highly enough of the way that Michael Masison runs his business. My son broke down near the autobody shop on his way to a job interview and the owner personally spent over an hour getting his car fixed, and didnt charge. I would suggest that anyone who needs autobody work bring their car to Masisons. You can feel confident that you have stellar, highly ethical, trustworthy people on the job there.
Great customer service and body work!
Honest people.
Good service