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Exclusively Imports Inc.
14029 Whittier Blvd, Whittier, CA 90605, United States
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Exclusively Imports Inc.
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Ve
Review №1

I had an amazing experience as a first-time car owner with a flat tire. The professional team patched my tire up. Not only did they fix my flat tire they also helped me understand the problem and why their solution (i.e., a permanent patch) made sense. While my tire was getting fixed, I walked 5 minutes to a nearby Starbucks for a drink. My tire was fixed in under an hour. I felt like I was in good hands the whole time. I will continue coming here when I encounter future car troubles! Cannot recommend enough.

Br
Review №2

Amazing shop I hate trying out new shops but this place feels welcoming and theyve replaced my catalytic converter and driveshaft support on my 93 BMW 525I E34 and everything is been going great much more to do on my car here

Ro
Review №3

If you want to get your car fixed this is a place. Sergio and Richard are knowledgeable mechanics they fix my BMW z4. Car running like new. I use a take it to some cheaper place bad idea. Its best to pay for Premium quality work and parts. I will fix my car here again. Thank you. Exclusive team members

jo
Review №4

More than 30 years of dependable automotive care for Volvos that once carried a young family, and now comfort an older couple.

He
Review №5

Weve been customers of Sergio and his team for almost 25 years. We started with him when he first opened his shop and we bought our first Volvo. Work is always first rate, and have never had to return to have any work corrected because it was not done properly. I just leave him the keys and walk away, with peace of mind that it will be taken care of. If you want first rate service and an experience of how a quality shop operates, go see Sergio, hes the best.

Re
Review №6

This is the only place Ill take my car for service. Sergio and his staff are professional. I never worry about getting overcharged or paying for a service I dont need.

Al
Review №7

Took my new car in for its first service & I will be coming back! Sergio & his team know exactly what they are doing. Jolene even offered me a courtesy shuttle to wherever I needed to go while I wait for me car! Got my car back look very pretty with a nice car wash. 5 stars! Definitely recommend to anyone looking for a new mechanic!!

Tr
Review №8

Rich is very honest. He will take care of your car with the highest professional quality you can recieve. A man of his word, someone you can trust. Recommend your family and friends.

Wi
Review №9

We will never take our car anywhere else. Sergio knows what he is doing. Takes care of BETSY so she runs great!!! Works with us budget wise, and I absolutely trust him and his staff. I highly recommend Exclusively Imports 👍👍👍👍👍👍

Sc
Review №10

As always Richard is the best I’ve bought the tires there previously and had work done as well. Today I stopped in because I wasn’t sure about the air pressure in my Harley tires. Even though he was busy he took care of it cuz that’s just how he is. He’s awesome.

Do
Review №11

One thing I know that is hard to find, and that is HONEST repair shops. Sergio and the folks at Exclusively Imports are the epitome of honest, and really look out for the clients best interest. As a business owner myself, I always treat the client like I want to be treated, and Sergio takes this to the highest level. I have had a number of issues with my 2007 BMW 750i, and working closely with Sergio, the decision to keep it alive and going has paid off. Rather than taking on a car payment, we discussed the options, and Sergio was very up front about the potential repercussions. Fortunately we made the best decision to repair rather than replace, and the top notch service and experience by the entire Exclusively Imports team will have me as a life long client. I highly recommend you take your car to Sergio and see for yourself. Honest, kind, and helpful just begin to describe Exclusively Imports. Thank you Sergio and Jolene!! You guys are the very BEST in service!!!

Ca
Review №12

Excellent customer service! The waiting time was minimal. They even came and updated me on my wait time and I liked that I felt important to them..My car drove so smooth after they completed my tires. It was like I glided down the street. I would highly recommend them.

Ja
Review №13

Great sercice. Best prices in LA hands down.

Jo
Review №14

Great staff . great service... Cool guys and loved the atmosphere!!

Le
Review №15

Exclusively is the best auto shop ever. The only mechanics I trust to work on my precious car! I recommend them highly👍

Ga
Review №16

Sergio and company have been honest and straight forward with all his vehicle diagnosis and repairs. I appreciate how he will work with my schedule to get my car in on an optimum day and then repair with alacrity. Thank you Sergio.

jo
Review №17

Took my daughters 2017 XC 90 in for brakes and service. From the service to washing the car and even put a candy in the car. Talk about great customer service and excellent good.

Ma
Review №18

Great experience all around. Great work, good prices, and courteous, knowledgeable people. This is the ONLY place I will take our Volvo!

Da
Review №19

My first time to Exclusively Imports and my experience with the service was more than I expected from an independent repair company. I drive a 2007 Volvo which has always seen a regular dealership. I called to inquire about some repairs and Sergio said to stop by and get a quote. I got a very fair price and the repairs were quality workmanship. The shop was clean with a smile and assurance from the staff was assuring we were at a perfect repair shop. If you’re looking for repair an any import give this shop a try before waiting time going to a dealership. I strongly recommend this well located shop in the middle of Whittier. I have scheduled further repair with confidence.

Pa
Review №20

Sergio is the best. He has been caring for our cars for almost 30 years. He is honest, caring and a great mechanic, and smart enough to have a wonderful wife - Janel 💕

Ri
Review №21

Ive been meaning to write this review for a while. If you need an honest mechanic this is the spot! Ive been to exclusively imports a few times. They made a lifetime customer out of me. I was having some issues with my BMW 3 series drivetrain malfunction coming on and Sergio and Richard saved me thousands. I wasnt aware that my car had a sulev warranty of 150k miles on it. I have been here for oil changes and basic maintenance. But this time I knew it was something serious my car went into limp mode the engine just didnt sound right. They inspected it and let me know the bad news but also good news to follow. My timing chain was about to go out and Im lucky it hasnt broken while driving because it could have ruined my engine. Richard let me know that my year is covered under this special warranty called sulev and that it should be covered. He even went out of his way to call Buena Park BMW and gave me a connection to set up an appointment to get my car checked. They could have easily not mentioned anything and made over 3000.00 on me to fix the issue. The BMW dealership confirmed what Richard and Sergio said and that my car would be covered under the sulev warranty. I was so happy and relieved. Sergio and Richard you have a lifetime customer. I appreciate you both! I will be calling in or texting to schedule an appointment to do a tune up soon .Thank you for everything and God bless you guys!

Ph
Review №22

I am a repair pal customer.I am extremely satisfied with the service that was provided by Exclusiverly Tire and Auto.I highly recommend this shop for your import needs. Experienced with imports this shop provided me with great customer service.I will return here for my repair and service needs.Phil

An
Review №23

Serigio and Jolene are the best! Wouldn’t take my Volvo any where else. I’ve had multiple Volvo’s and they’ve all been serviced by Sergio and his team! ***Update just brought in my S70 for AC service back to running cold! Thanks again Exclusively Imports team!

De
Review №24

This team is the best. Sergio was the most informative with the best customer service around. If you need your vehicle looked at, dont look any where else you wont regret it!!

ho
Review №25

I highly recommend Exclusively Imports.Anything from an oil change to major mechanical problems. Richard will personally see that everything is in tip top shape once it leaves. The service is exceptional.Thanks again Rich.

Mi
Review №26

After 5300 hundred dollars still not able to get my ladys car right empty promise on fixing t/body.Here is the truth its all about delivery. if you want that dont take it there.

Ju
Review №27

This place was great 👍🏻 I had taken my Bmw to two different shops and they couldn’t fix it, it’s not cheap to fix Bmw we all know that.Thanks to Sergio and his staff my car runs smooth. I give them 5 stars any day.

Me
Review №28

Richard is Honest!!! He cares about my families safety and our budget! His team not only thoroughly inspects my vehicles, but they give me all the details before they do any repairs so I can be ready to pay without inflation. All my vehicles and my family vehicles go to Exclusivley. They’re not just a tire joint, they do everything! Go see Richard and see why everyone asks for him!!

Pa
Review №29

I have had Volvo all my life and at one time being a auto mechanic for years, I only trust Sergio at Exclusively Imports with my Volvo for Professional and Factory Trained Service. Add to that he knows I need my car daily, and he gets it done in a timely manner and at a reasonable price too.

Ma
Review №30

Very good place to bring your car very friendly and you know your vehicle is in a great place to be worked on and very trust worthy !!! Thank you for taking care of my car the way you do ... five stars ⭐️⭐️⭐️⭐️⭐️

Je
Review №31

This place is awesome. They treated me great and price was very fair.

Sa
Review №32

First time customer!!! I was referred to them by my family. All I can say is great customer service!! Had a service and brakes done. He texted me pictures of my tires that were going bald. So now I now next month I need tires. Thank you

Jo
Review №33

I was in a very big hurry to have a tail light replaced. Sergio quickly put in a new bulb, and had my car running, with the drivers door open so I could just take off! How about that for service?

li
Review №34

FIRST TIME CUSTOMER!! and SOOOOO HAPPY.....WISHING YOU CONTINUED SUCCESS !!If excellent customer service and a knowledgeable trust worthy staffis what you are looking for?..than you will find it here !! from the kindheart & caring lady named Jolene who answers the phone at times,to the owner Sergio who explains in detail the costs and repairs to bedone..along with after the repairs ...makes recommendations of futurerepairs one needs to be aware of (and the costs) and finally to themechanic Sergio THANK YOU for the great service to my car.FYI:I asked Sergio to please put his EXCLUSIVELY IMPORTSlicense plate cover on my 1984 GL volvo to show how proud i amto be a new/now customer for life..along with others to know wherethey can take their car.Linda OsbornWhittier

Sa
Review №35

Unprofessional place mistreated me and cant repair A/C which was blowing hot air. Invoice price misquoted. Sergio yelled at me and ordered me to leave or else hed call the police. He ordered me to retract my negative review and would provide a refund but would not reduce it to writing. Car mileage was misstated on the invoice. This place is lacking work and looking for additional repairs like a car dealership. I was not even offered a car when our car was kept overnight b/c Sergio said they are not a dealership but they have cars on the lot.

Th
Review №36

Great and fast service Very reasonable prices, had my Volvo towed in and repaired over the weekend. Great customer service👍

GR
Review №37

Great Service. Called Sergio with urgent repairs and got my Volvo right in and repaired same day!

j
Review №38

Been taking my 1999 BMW 318ti here for about 2 years now and I will say its the best work for a good price. I trust Sergio and his crew with my car and they are always there to give you any info that you need.

Sc
Review №39

Drove down from Utah to work in SoCal and the check engine light came on as I arrived. Kind of an emergency since the car was needed to complete the work. Especially in SoCal! Exclusively was able to squeeze me in to their shop, (between other jobs) diagnosed and fixed the problem by end of day. Completely professional, friendly and did what they said they would do when they said they would do it. Totally satisfied on my end.

Ra
Review №40

Great service. Friendly people. I will definitely go back.

Jo
Review №41

These guys are great. Weve our Volvo in for service for years now, and will do so in the future. Solid, honest, and do great work!

fr
Review №42

I’ve been going to Xclusiv for over 20 years. Sergio and his team have always been the most professional crew. They not only take care of everything with OEM Volvo parts, dealership quality service, but the hospitality is above and beyond. I’m on my 4th Volvo and a big reason why is because i know I can count on them to be there for all my service needs throughout the life of my car. The ONLY spot to take your Volvo to!

Is
Review №43

I AM NEVER COMING BACK TO THIS PLACE:(READ THIS IF YOU ARE THINKING ABOUT TAKING YOUR CAR HERE)Took my car here for an oil change, air pump hose replacement and control arm replacement. They gave me an estimation of $955. I asked in other places and they estimated the work around $600 but since these guys had good reputation I gave them an opportunity.When I picked up the car from them I noticed 2 problems right away:1st. I was able to hear a clunking noise while driving. 2nd. The radio was not working.I told them about these 2 issues and they told me to bring the car back next Saturday so they could take a look.To my surprise when I came back again next Saturday they wanted to charge me $150 to investigate the issues. The did not want to own what they did... They told me that they did not toich the radio and that was not their problem. The owner was so disrespectful and I had to leave the shop extremely frustrated because it was imposible to keep a conversation with him.I ended up taking the car to another shop to fix the problem... it seems that they had messed up with the FUSES and a couple of them were missing...(dont ask me why...) They also forgot to tighten one part so it was making noise.I feel totally disappointed after paying almost $1000, after waiting 5 days for my car and after receiving the car messed up... never ever coming here again.NO VOY A VOLVER NUNCA A ESTE LUGAR:(LEE ESTO SI PIENSAS LLEVAR TU COCHE A ESTE LUGAR)Lleve aquí mi coche para un cambio de aceite, cambiar la manguera de la bomba de aire y cambiar un control arm. El precio que me dieron era de $955. Me pareció bastante caro puesto que había preguntado en otros lados y me habían dicho que lo podían arreglar por unos $600. Al final decidí darles una oportunidad porque se suponía que tenían buena reputación.Cuando me entregaron el coche noté 2 problemas al instante:1. Al conducir el coche oía un sonido raro en el motor.2. La radio no funcionaba.Les dije lo que había observado y como ya era tarde me dijeron que volviera al siguiente sábado para que pudieran mirarlo.Cuando volví de nuevo el siguiente sábado me querían cobrar $150 solo para investigar los problemas. Le dije al dueño que eso no es lo que habíamos acordado y que debía hacerse responsable del problema porque cuando lleve mi coche por primera vez mi radio funcionaba perfectamente y el motor no hacía ningún ruido raro. El dueño actuó de una forma muy maleducada y tuve que irme de la tienda con el coche roto...No tuve otro remedio que llevar el coche a un taller diferente. Cuando el otro taller lo miró se dieron cuenta de que faltaban fusibles en la caja y que se les había olvidado apretar una pieza del motor..Pagué casi $1000, esperé 5 días y me entregaron el coche roto y sin responsabilizarse por ello. No vuelvo nunca más.

Jo
Review №44

We have taken our Volvos here for over 20 years. When our daughter got her first car, we took it here to get thoroughly checked out.

2
Review №45

I just picked up my daughters audi from here not only did they fix the problem but they also washed my car the staff is great and good mechanics also,thanks you guys!!

Ja
Review №46

EXCLUSIVELY OVER PRICED, RIP-OFFS!!! Several things wrong with this place, first horrendously charged me for labor costs, not for parts!, I supplied my own parts, $1,300.00!!! Second, my A/C was working before I took it in!!! I pick it up and its not working!!!! Then I mention it to Richard, and he says, oh I charge $100.00 to check. WHAT!?!??? IT WAS WORKING BEFORE I BROUGHT IT TO YOU???!!! Also, they ripped out all the plastic underlay, but dont replace it? As well to mention, the mechanic that he has working on the vehicles, ISNT CERTIFIED. Didnt go to school, or training or any certificate to show that he knows what he is doing. To top things off, Richard kept mentioning, If I was younger.... what?, if u were younger, u would still be a creep????

Jo
Review №47

Fantastic shop for car repair and now car sales.

Al
Review №48

Very courteous, timely and reasonably priced service.

Lu
Review №49

I have been bringing my wifes XC90 AWD, V8 here for past couple of years. They do fantastic work at reasonable prices. Sergio is very knowledgeable and goes out of his way to detail and explain the issues my wifes car has had. I live over the hill in Chino Valley and this is the only place i will bring my wifes car to. Thanks Exclusively Imports !!!!

Th
Review №50

Always great priced maintenance

Al
Review №51

I have lived in whittier for 30 years went for the first time in my life yesterday to take in my 2008 BMW E92 N54, the staff was couteous helpfull and excited to work on my car i was quoted 950 for a valve cover gasket and they are also taking a look at my radiator... if you know anything about bmws u know that the valve cover gasket itself is a costly fix due to the man hours... i feel they were honest and gave me a good deal on both items i do alot of DIY work on my bmw but i will deff be back for all my service here oil tires you name it. Exclusively has a new customer for as long as i am driving an import. Ps i am not a bot this is a true and fair review sincerely - Alexander De Leon

Ch
Review №52

Best damn service and bitching great prices.

Gi
Review №53

Quick oil change

Yi
Review №54

I own a Volvo XC90 and had quite a number of issues including and not limited to smog check problems, wore out turn signal switch, leaking windshield washer hose, and erroneous window switch calibration. I no longer trust the local franchise auto shops after one of them messed up a sensor while doing a simple break pad replacement, and I avoided the dealers due to pricing. I gave Exclusively Imports a try this time after finding out they specialize in Volvo repair and maintenance. Needless to say, the staff here are very knowledgeable and friendly. I had my vehicle in for 9 hours, and all issues (detailed on a 3 page laundry list) were taken care of for a three digit fee (be sure to ask for AAA discount). The service was beyond my expectations, ending with a road test after the repairs and a complimentary car wash at no extra charge.Simple, trustworthy, and affordable, will absolutely visit again in the future.Thank you Sergio and Michael!

Jo
Review №55

2 alternators, 2 batteries, a steering column lock program, and a CEM/Central Electronic Module.My car still isnt working.I had to have my car towed to another shop.Thank you for reading.

Da
Review №56

I had a worn out sensor and they went above and beyond to fix the proplem and even kept me updated

Hu
Review №57

Great service

Information
25 Photos
57 Comments
4.5 Rating
  • Address:14029 Whittier Blvd, Whittier, CA 90605, United States
  • Site:https://exclusivelyimportsvolvo.com/
  • Phone:+1 562-945-3867
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Mechanic
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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