I came in and had a small issue with my take out order and these guys took good care of me. Great customer service. I also work at a restaurant and these guys are top notch. I love the food here its a gem right in my neighborhood. Thank you for all the great meals.
I wish i could give it twelve stars. Food was awesome
Great food. Great service. Great atmosphere.
Simply the best pasta place in agwan and near towns.
Best bus and LimousineCompany around...
Tried for the first time tonight. The food was great. I have a Greek salad with Cajun Scallops and the guys had pizza. Big hit. Thank you
Seafood fra Diablo over angle hair pasta was delicious along with the house soup. Wife had Chicken Frances over pene along with the house salad. She too gives it a 5 star!
Tried for the first time last night, Very Impressed. Enjoyed two specials that were delicious and reasonably priced !
Delicious food with super friendly staff. Chicken Terriaki alfredo is a must have!!!
Likes to grab young girls
Love their teriyaki alfredo. They also have outdoor dining.
Disgusting owner and awful buisness.
Wonderful food!! Owner was great to my 7 year old son!!
Where to start?!! Incredible food and amazing service! Michael does an amazing job with all his meals. Recommend for dinner tonight!!
Waitress knocked down our pastas off the table and we didn’t get a discount or anything for the trouble. Poor management if you ask me. Also, wouldn’t suggest dining in because the space is so tiny.
Work right down the street. Never dissatisfied
Such delicious pasta. Staff is very friendly
Got order wrong and sent over a wet sponge with lemon flavored noodles, took one bite and threw away 18 dollars btw, first and last time coming here
Michael got goodfellows pizza so good got personal ate half so good will be back Eddie. Will eat inside soon get second shot.
This is the best pasta in the area hands down no competition .
I have to say the place was ok the food was really no more then a chain restaurant style even though is not a chain or franchise. The owner was very rude on the phone when i made a reservation. When we were eating dinner i heard one or two of the waitress getting screamed at in the back by the owner (and I know this because i asked her when she came out). Not a place i will ever go again and i certainly will never recommend it to any of my friends. Sorry for the negative review but anyone else that was there that night and was uncomfortable as me would write the same thing.
The food was Amazing The Service was great place to eat
Great Pizza and the pasta is out of this world.
Food was cooked to perfection.
Food was delicious! First time my wife and I ate there. Service was excellent and waitress was very helpful suggesting one of Michaels signature dishes. My wife and I both got the Spicy Chicken Mississippi. Also it was unique how they served the meals, served in a pan instead of a plate. Would recommend this place and well be going back in the future.
Food was good from what I order (fried calamari). The others I was with really enjoyed their meal. The bread they served with the oil is a really great perk. The only thing I think would make it great was a speedier service, but there was only one waitress during our lunch period.
Awesome
Good reasonably priced Italian specialties of all kindsAll meals are served in the pans they are prepared in. Fun and cute slant.The views of the Connecticut River are added ambiance.The barmaid Sally who was working the day we ate there is great at her job besides being friendly and efficient She is very easy on the eyes and has a wonderful beautiful smile makes everyone feel welcome and appreciated for choosing Michaels pasta in the pan
Last year I came here for my birthday dinner and my family and I thought everything was great. We came here again today hoping for another good meal, but it wasnt as great as the last time.The food came out and it looked delicious. That is, until my mom put cheese on her scampi and two ants came out. At first we didnt think too much of it, sent her food back, and got a new cheese shaker.Her new food came out in a few minutes and we were all eating when I look down and see that there are about 20 ants crawling on the table. Disgusted, we switch tables. Our waitress, Dee, was very nice. She gave us a free cheesecake and apologized many times.The food and service was great, but we were all a bit grossed out. Id come back again another year, as long as we sit at a different table!
A really nice restaurant in a really nice setting. Right along the bank of the Connecticut River.The people are really nice. The food is really good. Pasta just about any way you want it.They do seafood really well. Chicken, great meatballs, fish.The only quirk is eating your meal out of a pan - a literal take on the reastaurants name.You can ask for it on a plate if its too much for you.Everyone thoroughly enjoyed their meal.Great job.
Wonderful staff! Great meal! Cold beer! Amazing venue! Would have been a 5 star but the bathrooms were dirty and smelled like piss. Definitely be back!
The Food Was Delicious!!! I had Alfredo Pasta 🍝 - the flavor was perfect, sauce was creamy and thick.The waitress did take long to swing by but she was the only one at the time so I did understand. All in all I did enjoy myself and the food.
Food is great. Last time I was there kitchen was unbelievably slow getting the food out, my wife and I waited around 45 minutes for it after ordering, and they came out and hers was made incorrectly. They made no attempt to comp the item, but did take it back and make it correctly. When we were leaving there was an employee in the parking lot drinking a beer and yelling into his phone how poorly the place was run. Again though, food was great.
First time visit. Atmosphere was nice. Waitress was a little too fast. Quick to want us to order, taking plates the second we lifted our hands. Felt.she she was just standing watching and waiting to run over grab and go. At one point we saw her practically run over from the other side when she saw we finished something. Im all for attentive service but this was stalkerish. The food was good though. Id go back. But prefer another server.
Front doors were locked at 5:30pm on a Tuesday night (during open hours) and a server had to come let us in. The waitress was unfamiliar with items on the menu. Entree was served in the skillet it was prepared in without any attempt at a tasteful presentation. Dont bother coming here
The worst food ever. Paid 50 dollars for a meal we didnt eat. Complain but was only offer a remake of order. They took no money off bill. It is a good thing that they are closing. (FOUND THIS OUT AFTERWARD)
Truly a disappointing place!! Service was mediocre at best. There was no customer focus or flexibility. When we asked for onions to be added to a garden salad we were told no modifications allowed!! In addition, we ordered blur cheese dressing as that was an option given. Imagine our surprise when we were charged extra for ordering it. We spent $225 and you are going to charge us extra for dressing? When we questioned the charge we were told we needed to speak to the owner. We wont be going here again. Get your act together owner!!!
The food was delicious, lots of choices. All good. The servers were very good and friendly. We had a party of 28 and they were able to accommodate everyone !
My wife & I loved how our meals were served in frying pans. Would have liked more pasta instead of leaving sauce in the pan. Other than that, the meal was good
I try and go to local restaurants especially for date night,no woman is impressed by large corporate feel places when trying to have an amazing Christmas date night after going through Bright Nights you want something more than a TGIF. So when we got to Michaels 10 minutes to 9 we assumed we would have been able to eat because the door was open AND OTHER people came in after us too, but after 3 minutes of waiting for someone to actually talk to us and not just look at us like we were the worst people ever for coming in 10 minutes to close. Instead she finally came over and said sorry we are closing in 5 minutes and walked away. And that is why non corporate food service establishments are going out of business, because they would turn away business to go home on time instead of feed the bottom line. Sad, was very excited to give this long standing Agwam institution a try and make for a great night.
Choices, choices! So many choices and they all sound so good. We got Chicken Gorgonzola and Eggplant Rollatini and both were excellent. Serving sizes were good also. The bathrooms were very clean and fresh.
Well...let me start with the good. Great atmosphere, people and delicious food. The live music was wonderful.My husband and I wwnt to Michaels on valentines day; #1.could not make a reservation for 2. #2 they only had one waitress/bartender working the bar, thats we ended up eating #3 we finished our soup and 2 lonely rolls made an appearance 20 minutes later without any oil or butter while the other costumers had full baskets #4 I asked to change my pasta for a baked potato, I was told by the waitress they had no more #5 I was given half a glass of wine while the regulars were given a full glass.The topping on the cake? A few minutes later the owner approaches the costumer sitting next to us and asks him, would you like a baked potato? With sour cream? My husband and I looked at each other, didnt the waitress tell me they had no more??? and he also received the special wine treatment. A full glass of wine.We will be going back, but I would give Michaels a suggestion. On valentines day mostly couples 1 + 1= 2 go out for dinner, not a crowd of six. So open your reservation options to couples. Make sure you have the staff needed, especially at the bar. Im pretty sure your waitress is good as everyone kept raving, but by herself she does not accomplishes anything nor does your business.This why I gave a four star rating and not five.Next time I hope our experience is over the top.
The food was excellent!! The service was fast but not very attentive. We were in and out on valentines day night, with no reservations, in an hour. Again the food was superb.
Their service was great and their portions enormous. Very happy with the food, was delicious!! Ordered a beer and was surprised at how inexpensive it was
Kids menu was small and the chicken fingers got a three thumbs down. Pizza was the best Ive had in the area and the appetizers were delicious from the main menu. Service was OK but two plates were about 10 min late leaving us sharing until they arrived. Wait staff was attentive and apologetic.
My husband and I have been to Pasta In A Pan twice, and we absolutely loved it both times! They start you with this amazing dipping oil, and your entree literally comes in the frying pan that it was cooked in (or you can opt for a plate if thats too weird for you. Good beer and wine selection. Well be back.
Awesome food, great service, portions are gigantic!!! Everything I could want in a restaurant. Definitely becoming me and my girlfriends go to spot from now on!!!
Found this place from Google map exploring around Six Flags New England. First of all, the menu linked from Google map is outdated, and the price is 5-10% more expensive for dinner. The kids menu is very limited. My boys decided not to go with the kids menu but share a regular entree with us. We were told theres a $3.00 fee for sharing a plate which Ive never heard of. The waitress was nice and apologetic about the $6.00 fee she has to add-on. The food came pretty fast, perhaps because they were not busy for a Thr night. The entrees come with a soup or salad, the French onion soup was not impressive and the salad was not very fresh. Over all the pasta in the pan was all right, a bit too salty for my taste.
Our family loves to go to Michaels Pasta In the Pan. We always go on Monday or Wednesday nights for their $10.95 pasta meals. The rolls and dipping sauce have always been fresh. Our favorite is the Michaels Teriyaki Alfredo. We have tried a few of the other options which were also good. My 2 year old daughter has always been welcomed by the staff. They have high chairs, boosters, and a childrens menu. For whatever reason, the childrens menu is available only by asking.
Awesome meal with great dining room atmosphere. Our server was fantastic (Sophia) and the kitchen even made a special dish for us.
Just not what I remembered. Used to be a great place to eat, meals were always delicious. My last visit felt like I was eating pasta with the cheap grocery store sauce (wifes Alfredo). I had the chicken marsala, the gravy was watery to the point the pasta had no flavor at all.
One of our go to places for a good meal. Great view of the river during he day light hours. Great specials every day.
Attended party and arrived early. Sat for a glass of wine at the bar while we waited. Bartender stated $6 but only gave change for $7 glass. Then after specifically asking if eggplant was cooked fresh and not put in microwave. Waitress assured me they never use microwave. Eggplant dish arrived smothered in sauce but found it not only very soggy but totally burned. Asked for another order but if it was possible it arrived even more soggy than the first piece. Please do not advertise crisp fried eggplant if your going to precook and just heat it up 🤮
ITS SUCH A GREAT PLACE TO GO! I wish they would do reservations for couples we wanted to eat there so bad for Valentines Day but there was literally no parking! We were disappointed but we will be going on a regular day!
If I could give zero stars I would - My girlfriend and I got there at about 7pm on Friday night. The place was about half full. Still we had to wait a little while to be seated while several staff walked right by us. Once we were seated we ordered drinks (water for me and a martini for her). The martini took atleast 10 minutes to make and according to my girlfriend wasn’t made very good. We were given dinner rolls that ended up being the only good thing we ate there. I ordered veal parm and my girlfriend ordered a personal size margarita pizza. We both got side salads which was basically half wilted bagged salad. The food took a very long time. My girlfriends pizza was brought out a good 10 minutes before my veal - the pizza was for some reason incredibly spicy and my girlfriend couldn’t eat it. The veal was not very good either. A few bites in I began to get a bloody/coppery taste from it. Our waitress did not come over to ask how the food was. We had to waive her down to tell her about how inedible the pizza was. She offered to have a new one made but we didn’t have time to wait. She took the Pizza over to the man who made it and he then approached our table. Without introducing himself her said “I didn’t put any spices in it” we began to reply and he cut us of and said “fine I’ll take it off the bill” and walked away. While we were waiting for our check this man came back to the table and said “I don’t know. That’s the first time in 30 years that’s ever happened” in a smug tone and walked away. - Awful experience, awful service, and mediocre to horrible food. I would never eat there again. Even if someone paid me to.
Good food at a reasonable price. The wait staff is very attentive. One of my favorite spots to eat in Agawam.
Great place....food is always really good (the fresh hot rolls with dipping oil are to die for!!) and the wait staff are super friendly!
Mon and Wed the have smaller portions specials its perfect flavor, size if your not a big eater. Wait staff was very friendly and efficient.
The food was good. We went on one of their special nights, the $10.99 and up night. I had the seafood fra diavolo. It was definitely worth the price. Didnt leave totally excited, but decent food for the money.
Even if one were to ignore the hyper-expensiveness of the bland food, this place is would still grant a terrible experience. Ill save you the details of such and wrap it all up in one aspect representative of the entire ordeal, when about I finished paying the bill I was told that to receive a box I would need to give my plate to the waitress, who went into the back and reduced my very sizable remaining portion to whatever she could fit into a 5 by 5 foam container. I do not recommend. People overuse the word literally but I assure you I mean it when I say: this is literally the worst place Ive ever been to, and youd have to stab me and not apologize to get a worse reputation in my mind (if you were to and said sorry I would still hold you above Micheals Pasta in the Pan).TL;DR - Terrible, dont go.
Ribeye was amazing; seasoned to perfection. The rolls and dipping sauce are second to none. Fabulous service.
Service was good. Pizza was delicious, nice atmosphere with CT river views.
The hostess sat us, and didnt say a word to us. Not even enjoy your dinner!. I felt so uncomfortable after that. And our waitress didnt even know we we were seated St her table. What kind of restaraunt is this?? Our waitress was friendly, and the food is adequate. In so disappointed!!
I have been getting lunch here for about 2 mths now on Thursdays and I just want to say Courtney is very friendly and nice and the food is amazing I havent ordered one thing I havent liked and Im trying out the menu keep up the great work. Will recommend this restaurant ever chance I get. Thank you
Service was slow. Too much ice in soda glass with a$.50 refill charge. Food was good
Worst meal ever, didnt get what I ordered, terrible experience. Could not eat my food it was so bad and asked to speak to the manager and he refused to even come speak with us. Asked if they could at least remove my meal, or even discount it since they could clearly see it hadnt been eaten and they also refused. Asked how I could contact the owner and was told there is no way to contact him directly. Will never go again!
Very good food and clean atmosphere !; Service was 💯
Came here from six flags, was caught off guard by the online prices being off, and we were concerned about being under dressed, in reality its a bit more expensive but nobody complained that we were in shorts and t-shirts.The food was fantastic, the wait staff was very attentive and friendly, and the food was awesome.
My favorite place to go! Great atmosphere! Love the Teriyaki Alfredo! And the Gorgonzola pizza bread! Their prime rib is the best around!!
Great meal. Warmly welcomed. Thoroughly enjoyable. No complaints. Server Nina was delightful.
Upstairs room for a party of 12 to celebrate a graduation was nice. Great service, good price.
Great customer service and food! My new favorite restaurant!!
Not very likely to go back.. Felt like we were rushed out. The food was ok.. but our waitress didnt even get to ask us if we wanted dessert before a different guy was boxing up our dinners. We got our check and could barely stand up to put our coats on and and they were already cleaning our table for someone else to sit before we could even step away.
The food is good, the service is great, the views of the river are great. The pan cooking of all food is a bit different than all the other good Italian food in the area and the cost will not break you.
There was a to go menu but not no drinks on it, when the food was ready to pick up they didn’t have any paper plates or anything to put my pizza on. I was very disappointed!
Went there on a Friday night around 7. It was my wife and I first time here and were excited! Only to be let down right off the bat with the hostess. She was extremely rude, Was extremely unhelpful and left us standing in the lobby. We ended up just walking to the bar area and ordered a drink only to have the bartender as us what a cosmo is made of! It was her first night behind he bar so its quite understandable. During dinner I was excited to try the veal, it was awful, thin cut and extremely soggy. Our server was nice but didnt ask if anything was ok during our dinner, didnt bring any refills and my wifes food was cold so she would have had it heated up instead since there was no help from any staff she didnt eat it! We went home and ate left over spaghetti from 2 days ago! Will not return and we live down the street.
This is the worst restaurant ever. The food is so bad it is unfit for a dog and the service is even worst. The place was unclean and several workers coughed and sneezed all over the food. This place should be closed and burned to the ground
Great place for a date night. The teriyaki chicken Alfredo is amazing. The staff are pleasant.
Great food, amazing service, friendly staff and serene atmosphere
Delicious food! Great atmosphere attentive wait staff# 👍
Awesome. Teriyaki chicken the best! Going to miss this place.
We had a gathering here after a funeral. The food was very good. I enjoyed the place.
Place in general was too cold. Food was good. If we go again it will be in the summer.
If I could give zero stars, I would. Decided to try this place the other night and will never go back.The service was slow and unfriendly. The chicken vegetable soup that comes with the meal is a miniature cup of just broth with no chicken or vegetable to be found. I ordered the chicken marsala and it tasted like dumpster food. The mushrooms and the entire dish tasted like I was eating metal. I made everyone at the table try it and they were all disgusted. .DO NOT GO HERE its a ripoff
Service is slow and portions are a ripoff. Not to mention if you share your plate with your newborn baby be prepared for a $3.00 dollar plate charge also hope you dont choke off your food while your server is sitting at the bar texting. Will NEVER come back again
Very pleasant atmosphere. The food was very good. Alfredo teriyaki was really tasty!And baked shrod
Great ambiance, tasty food, reasonable price.
Excellent as usual. Love the atmosphere and the food always comes out fresh and hot.
I love it there one of my favorite restaurant staff is always been nice to my family and great food cant wait to go back
My friend and I go there to treat ourselves...we love Donna, the best bartender. ...and we usually have a beverage there and take our dinner to go...chicken francaise with pasta...terrific!!!
Food was OK, strange atmosphere, not very clean.
Makes the neighborhood smell amazing all the time. Good for a nice sit down meal or take out if you have your boat on the river like we do.
Good portions. Always a good time. Highly recommend.
Ordered my food for take out, they missed one of 3 of my partys was missing.( wasnt in the bag) also i was waiting for 10 min after walking in the door to even be aknowleged. the waitress excuse was she was on the phone with the owner. she told him she had a customer dut he had questions he continued to ask. good to know neither the owner or wait staff care about the consumers.
We had been to this place before and we were very pleased with our service, our food and the atmosphere in the restaurant. During our latest visit, the food was still outstanding and the service was still great. However, the accommodations were not so pleasant. We Were seated in a booth by the front wall of the restaurant. We went here for our daughters birthday at her request. She enjoyed her visit there the previous year so much that she begged us to go back. She got chicken pasta Alfredo dish which was again outstanding. I got the special, steak tips over penne which was also outstanding. My wife got the shrimp scampi special with asparagus and ham. It looked spectacular. But after my wife put parmesan cheese on her meal, my daughter noticed that there was an ant crawling on the lemon on her dish. Our waitress, upon being told this, did what was expected. She removed the plate and return with the new plate. While she was getting the new meal, our daughter noticed that there was an ant crawling on my wifes arm. She swatted the ant off and we figured that there were just a couple of ants that were inside the parmesan cheese container. Disturbing, but not revolting enough to make us want to leave. When they came back with the new meal, we were enjoying our respective meals until our daughter gasped and jumped in her seat. Shed noticed a family of ants crawling on the edge of the table. With much abound we gathered our meals and other things and moved to a table away from the front wall where we had been sitting. The wait staff was very understanding the immediately cleared off that table wiped it down and at least while we were there did not sit anyone at that table. As an apology, the restaurant gave us a free dessert to take home. But for this experience with the ants I would have given this review more than three stars. I would return but would insist that we sit at a table that was not against the wall.