I am the manager of Beacon Building Products at this location and was also the manager of RSG and Building Specialties before that. This is not a review this is a response to the review James G posted approximately one month ago. I am very upset to hear your experience at our front counter was sub par as I feel we have probably the best team up front with the most knowledge and experience that we have had in the 23 years that I have managed this location. We still have some of the same faces as we did at RSG and Building Specialties. I cannot imagine anyone experiencing all the negative comments that you shared. Please feel free to reach out to me here at the store as I would like the opportunity to discuss your experience so that I may correct any issues on our end.We have a great team and strive to have the absolute best customer service possible so please allow me to address your concerns.
I really miss the front desk crews q at of Building Specialties and early RSG. I find the current front desk crew to be rude, unhappy and unprofessional. I now drive past this store to get needed materials. I hope this improves because the rest of the crew is great and products sold are of good quality.
Got what you need and ready to bring it to you.
Very friendly and on point about there products my one stop shop for building materials
Theyll have or get what you need! Great group of employees that are always friendly and helpful.
Heres a convenient place for your building needs. A great selection of materials.
Great place to deliver. In and out. 2 fork lifts work on you if flatbed
Great customer service. Employees are friendly and helpful. The people in the back always help load the materials. 5/5
Outstanding customer service. Will definitely be doing more business with them.
Courteous and helpful staff
Very professional and knowledgeable
They got what you need
Great service.