Is this company still in operation? I have called many times over the last week but no one answers and the voicemail box is full. Have sent multiple emails with no response. They installed a table for me about a year ago and they were fantastic but I need some help with the table they set up but now I cant get ahold of them.
Would highly recommend. If I am in DC MD VA area will be getting new tables, or move my exsisting I will use Robbies!
We recommend Robbies to anyone considering purchasing a pool table.We visited the Williamsport showroom twice. Gary was very helpful and discussed a number of aspects relating to buying/owning a pool table. In addition to the table, there are a variety of accessory packages to chose from. We made our purchase on 9/19 and on 9/22 we received an email offering us a 10/6 delivery date. A two man crew arrived right on time that morning and installed our table. They were both very polite, professional and were finished in about two hours. We are enjoying the table and while I hope we never have to use it, the written warranty seems to very complete.
Several months ago we called Robbies and had an extremely helpful conversation about purchasing a pool table. The gentleman was very nice and patient and gave us lots of good information. We meant to get in sooner but one delay after another and finally last week we drive up with the intention to buy- and we did. However, three stars because even though it says:Health & safety Measures taken here:Mask requiredStaff wear masksStaff get temperature checksStaff required to disinfect surfaces between visitsHOWEVER-They actually do not have the decency to care enough to wear masks in the presence of customers. At all. And as of this writing, Maryland is only in the first phase of rolling out vaccines- to elderly and front line workers only, so its not like this pandemic is over. They told us they never have! If the Rockville location wasnt open by appointment only at this point in time and if we hadnt just driven 45min in the opposite direction from Rockville we would have turned around immediately, since I have an autoimmune disease. Instead we discussed and decided stay and do what we set out to do. I never thought Id have to call ahead to find out if a company is respectful enough to care about the wellbeing of their customers when they advertise that they specifically do. Lesson learned...
Working with Patrick, Candice, and their staff was an absolute pleasure, and we appreciate their patience as we made choices regarding our pool table. They made helpful suggestions and were very accommodating, punctual, and followed up to make sure we were pleased with their services. We were, and will use them again if it becomes necessary.
Gary is extremely knowledgeable, helpful, and and all around nice guy. And I’ve had great email and phone interactions with Candice and Patrick. I highly recommend these folks!
Excellent customer service! Went out of the way to deliver to me! Thank you
Very helpful folks! We play on our table every single day.
There is a lot of variety to choose from and a very well knowledgeable staff.
Great experience moving a pool table. Thanks
Great guys got a new tip from them and after shooting 3 days with it it started to mushroom had someone else try to shape it and made it worst took it back to see if they could help me out and they reshaped it to look brand new will be getting more work from them for sure
Absolutely fantastic and very professional!