Not a bad little truck stop in a busy oil town in the middle of nowhere. Usually has spots available until around 9:00pm. Showers have decent pressure. Easy spots to back into also. The whole area of Williston, including this truck stop are dusty and dirty. But that’s because of the oil fields. It is what it is.
Fairly clean facilities. Pumps are a hit/miss if broken or working.Food...used to have best pizza in town (wild as that sounds) Now?Its raw.Last week?Raw.Week before last, RAW Dough. Whats the deal?Corporate made some change so employees cant take free pizza home so ef it?Common guys were talking another 5-8 minutes of heat to take it from raw to best pie in town.
I have been repeatedly been treated poorly by one employee here in Williston ND. Because months ago, another customer was making comments about something smelling bad. I smiled at the other customer and agreed, not knowing it was the employee that stunk until I got up to the counter. I live in the county, so that is why I visit this particular store. But now if he is working I go to town instead. It is really gross and disturbing, he stinks. You can tell he probably rarely showers, his hair is all matted up in the back and god know where hands have been.
3 day experience, day 1-took an extremely long time to get the cashier to ring up my items, day 2- the 2 cashiers were more focused on arguing with each other in front if customers than talking to us, day 3- I guess everybody goes on their smoke brake at the same time. I stood at the front counter with my items for 10 minutes, nobody came to help me, so I left my items on the counter and walked out. Customer service seems to be their bottom priority
You need new employees at the subway restaurant
Store 4 starsSubway 2 starsWell appointed with lots of items for oilfield/outdoor construction/truckers needs although no truckers lounge. Good variety of hot good.Attached subway is below par. I only eat there a lot while using their wifi for hours. They have never had more than 3 bread options, their toppings are typically bottom of the bucket (maybe I am always there at the wrong time. Staff is a split with several being very poor attitudes while others are average.I wish I could rate the store and Subway separately.
Nice truck stop with a lot of parking. Huge selection in store. Only thing I find it lacks is enough trash cans for the parking lot.
Michelle ans Gabby is the only reason I keep coming back they are always friendly and nice keeps coffee hot and always nice staff just saying
This particular pilot needs to step up its game to reach the the level of service of the flying j pilot franchise. The kiosk is often out of service, the air does not work. The washing machine is missing in laundry room. Some of the staff are not trained very wellOn the upside the showers are clean and good water pressure.
Ladies bathroom... Youll freeze your tush.Very polite check out people though.Update a year later. Pumps never have paper in for receipts. They must have money this way. No customers and check out person cant wait on the customer cuz its more important to stack cigarettes or fight with a door to shut it. Stood at the counter forever.
This is a review about the road Pro / Road King CB I bought that was advertised for $100 but with a $30 rebate. Trying to get the rebate was the bad part. First you have to set up an account. Then they didnt add my points. When they finally did I tried to get the money back by a card. The physical card reduce the reward to $27. So I went with the online card to get the full $30. Well the card didnt work. So I ended up with nothing. Just a data mining scheme in my experience. Felt like it was designed to be frustrating and time-wasting.
This place back when the boom was crazy was an amazing place with great gas station food. Things have changed a bit but the pizza is still the best around. Please bring back more food.
The food behind the glass was home made taste. Very lean & clean. Good atmosphere as soon as u walk in. Very plight staff. Clean restrooms. Others could learn from this one. By far the best pilot Ive seen in years.
Good place to stop for clean restrooms and a snack when you need to fuel up. There is a Subway and Cinnabon in this location as well. Big selection of cigarettes if thats your poison, some that I cant find at any other gas stations such as Parliament. The store also has self checkout which is the first Ive seen at any gas station. Kinda nice when its busy.
Its as good as you can hope for in the Williston area. I just wish they would spend more time on keeping their creamer stocked
Easy to get in and out with a semi truck. Descent food bathrooms. Fairly new
This location is consistently busy between early am & lunchtime. Ive been a commercial oilfield driver here since 2015. This pilot is usually under staffed with long lines to check out, coffee is usually available, whole milk/ half & half creamers are hit and miss. Diesel fuel island dont have DEF available during winter months due to freeze ups, air hoses are few and rarely do all the fuel pumps offer dual side fill ups.This and the local Loves are the only National Truck stop within a 45 mile radius so I view this location as a fuel and subway stop and expect little else from it, it has been the same since my introduction in 2015.
This place is Awesome!!! Very friendly customer service at Pilot and Subway. I will definitely be back👍👍
Only half of the gas pumps work and the staff is absolutely lazy as can be. Nothing ever gets fixed. Will never come back.
Idk
I would have gave it five stars if they could keep the coffee creamer full in the mornings
The place is filthy. The ice machine on one side of the drinks has been broken for about 3 weeksThe card reader didnt work at the counter. The girl working didnt act like she wanted to wait on anyone. It just seems to really be going downhill.
It’s tough to give two stars but when I wait at the counter for approximately 3 minutes so the guys working the counter can finish their convo.Here is why it IS ONE star, I just hope they are having a bad night...It doesn’t matter WHAT ETHNICITY a person is they should NEVER use racial slurs like the “N” word while on duty. Not towards each other, towards a customer or even about the people that live nearby.It sickens me what this world has come to and how separated we are in this day and age.Embarrassed for them.
As far as pilot truck stops go this is one of the best Ive been too. Its clean and the employees are extremely friendly! They, of course, have semi fuel, showers, pizza, Subway and a Cinnabon! I like to stop here every time Im in the area...
They charged me $1.90 for a coffee refill in my own cup, 12 oz., with my own cream. Screw this place. I will NEVER come back
Just stopped by to fuel up my semi, I like how I was able to pay with my card at the pump and not have to go in and prepay.
My wife loves cinnabon. BUT we were camping, needed fuel meal and dump. Called and were told no dump. Drove another 60 miles to one that did. Now this site says they have one. Still dont know, but if they do, should let employees know
Easy in and out. Great place. Thanks
Very good pizza and service stopped in there on Tuesday night to get some pizza the deli worker name is Eric made it fresh very quickly wore gloves then brought it to me put it in to go container and rung me up. Very nice service no hassle or judgement
The truck stop is clean you can tell they care about their work place. The showers were exceptional they were back there power washing and sanitizing the showers. The food looks appealing to the eye and tastes real good ...
For a Pilot, its ok. I prefer Loves, but Loves doesnt have salads, and Pilot has pretty good salads. This place usually has parking available, now that the oil patch has slowed way down.
The service was good. Coffee very good. Could use some help in the cleanliness department.
The level of service is great. The employees go above and beyond what they should to make the customer happy.
If youre traveling east-to-west on Highway 2 then stopping at Pilot isnt too far out of the way. If youre traveling west to east on Highway 2 then when youre done at the gas station you have to get back on the highway in a very awkward Manor its like a five minute ordeal compare to you most places a minute off the highway. I like the service the pumps are always clean I like pizza so I dont have many complaints other than it seems a bit out of the way
Showers are ok. They people that work there are friendly. Not a bad spot to layover for truckers.
I just ran in for a Cinnebon roll. They were so friendly! In and out quickly which was very nice!
Pretty clean truck stop with helpful and friendly staff. Good selection of the necessities & good food choices. Would visit again if in the Williston area.
Staff just sucks. No smiles, ALL employees seemed miserable as if they didnt want to be there. No thank you for stopping in, no one said have a good day.Ill be hard pressed to stop there again.
Looked like a great place...sadly enough I couldnt even get fuel here because their machines do not accept Canadian debit cards
Good at home kinda feel, and they have showers also, thats a big plus working in oilfield, also sell good gloves hard hats ECT, and tbey have cinnabonn station deli subway ohh yea keep it up pilot. only thing kinda trashy outside make them employees do some help for the buisness and well being of the community
Always a pretty decent truck stop. Wish somebody would fix the huge potholes outside the truck exit.
No hot selection of food, grill closed both times I went through.
Lots where drivers parked had no be plowed in weeks. Careful at this pilot
Opening the door and entryway was full of dirt. The store isnt clean and items on the shelf look like they never dust.
Good service, decent selection. Good food options for a gas station.
Clean but you are lucky if they have coffee at any time of the day
Great!! Except no taco sauce in bin lol otherwise great!
Very nice staff and always have the items that I need
Nice points plan, able to handle tourists and truck drivers of all types. Not stuck in oil truck only mode.
The fuel pumps work about 60%of the time but you can buy pizza all the time.
Def was not working, yet no signs anywhere. Cost me like 10 extra minutes. Soup was over peppered and gross.
Nice to have spots open like this for any missing snacks and gas
They have a good selection of things for reasonable price for the bakken. Especially the gas. Will be back.
This place just makes me sad inside my soul. I cant explain it. I just feel like its raining outside when I go into this place.
Nice clean truck stop for the oil patch just 13 miles out side williston
Good food friendly staff and nice restaurant for a pilot fying j
Clean gas station, even though many oil filed workers visits here, floors are always clean, staffs are always greeting there is a Subway inside also!👍Impressive for gas station 💯🌹
Has drinks. Cinnamon rolls. Movies. Music. Everything you. Red in a travel centre
This is a good truck stop. Store manager came outside in -10 degrees to try to help me get DEF, it was froze up but he tried.
Not good only hot food was hotdogs and wings. Had to have subway but that gets old fast
Its great. Compact Wal-Mart with a subway as well.
Gas is 16 cents a gallon cheaper here than the Loves station just down the road!
The price of gas here is one of the lowest in the area. And if you use the pilot app you get 3¢ more off. Yea!
Friendly staff, good coffee and a Cinnabon’s!
Very busy in the morning like any pilot. But it is also very clean .the staff Is polite
Are the pervious 5 star reveiws paid for. This location is disgusting and filthy. Upon arrival your greeted with blasting rap music spewing profanity. Everytime I walk in The floors are completely dirty. There is piles of swept dirt and debris near the soda taps.used napkins on the floor. The mens restrooms look like they havent been cleaned in weeks. With urine and pubic hair all over them. There is also a used dirty plunger in the corner where you exit the restroom. The coffee bar was filthy, along with the soup and hot dog bar. I dont think this particular location would pass a health inspection visit.The subway on Thursday feb 14 th was out of bread for 1 and a half hours . Coming in from the diesel island entrance. There is garbage cans on wheels that should be away from customer veiws. They smell horrible. I vistit and stay at the loves most nights. Due to the poor condition of this pilot,when you walk in loves location the floors are clean and everything looks up to par. If a district manager and or a corporate visit was done on this location discrettly with out a warning of a visit. This general manager would be getting a training class on the way a store location operates. The Filth around the entire store is unacceptable. Items always out, and the over all location needs a good surprise visit from corporate management. I will not come back for awhile . I will give a visit later to see if pilot / flying J took action to make this location disireable again .please clean it up and hire people who take pride in the stores appearance.
Quick and easy stop many food options
Back hallway for showers was quite messy, showers need some work. Busted tile, New seat in handicapped shower room, along with shower head. Need to have more stuff in the store thats more water hauler friendly. Like vac oil for pur pumps.
A few workers r good there management can be a lot better need to hire real management
I use this Pilot sometimes, if you are traveling east from Williston it is not easy to get into, you have to turn early onto a frontage road and leave the same way if you are continuing east. Otherwise it is a regular Pilot truck stop with a cinibon and subway. I was under impressed last night with our visit. I stopped despite the inconvenience when traveling east because I had two cars to fill up and wanted to use my loyalty card. I needed a stupid cup of ice, just ice because I do not like tap water. When my wife told the snotty employee that it was just ice the employee said she still had to charge for the cup. At a few places they charge us a quarter for ice, most of the rest give it to us for free. My wife said okay and then miss snotty charged my wife full price as if she had bought a soda. Today I am going to get a Kum and Go loyalty card, they gave me two free cups of ice to start our trip. I will not be recommending this place to my friends and co-workers.Wanted to add, I have driven past this Pilot 5 times now in which I could have stopped for gas or food. I dont know what the profit margin is on gas but little miss snotty cost her business over $200 in gas sales so far, and that does not include my friends who also work off highway 2.Pretty much done with this chain of gas stations. The final straw is that the reward card I have with the does not reward you for gas purchases. If I had switched to Kum and Go sooner I would have recieved 2 points for every gallon I purchased.Funny how a cup of ice and a little rewards here and there changed my attitude. I have been using flying j for my work gas for 5 years, now I will be getting rewarded for my purchases at Kum and Go.
Good service. Great cinnamon rolls
Employees are cool, good. Selection... Limos. Sometimes slow
The peaple where the nicest. Its the only place I am going to stop at when I travel from Medicine Lake MT to Parshall
Great location. Always busy!
Honestly cinnabon is over rated, but I like Subway so three stars
Things are getting better! Please come see us!
Everytime you call, they just hang up on you.
Very dirty store always! Way to many employees just standing around doing nothingI was there 2 nights in a row and the same garbage remained on the floor and employees just hanging around inside and outside . If I didnt work in the area I wouldnt go there.
Great food and amazing customer service
Its ok. Their subway is better than the sub par subway at walmart. And they have cinnabon (which makes me happy I dont live close...)
Good place to take a break
Good place to stop. Friendly and Efficient Staff.
Great Place for A Quick Stop an For More Then Fuel ¡¡¡¡
They have great pizza and good prices
Deity and nasty, now I didn’t shower here thank god, coffee horrible as compared to most pilots very dirty way under par for a pilot
Clean showers good food and people
Most pumps dont work. Kiosk is always out of order. Cluttered and dirty. Customer service lacking. Just treat everyone like they dont care cause they get oil field customers. I get a fuel discount at Pilot/J and its disapointing to see cause I would like to do my business here.
This place is always clean, and youre always welcomed there.
Nice store. Friendly staff. Clean and organized.
Diesel fuel pumps barely work, i got 5.37 gallons in 6 minutes. I gave up and fueled elsewhere
Nice place to stop, got a good selection of food for lunch.
I will not patronize a business that caters to foreigners and illegals by disgracing and abondoning our nation. Raise the American flag and stand behind our nation or not only lose my business but become an enemy of the state in my heart. My son as well as countless other heros gave their lives for EVERYTHING that flag represents and for you to place it on a shelf not only offends and angers me but also all who have sacrificed so we can PROUDLY fly the good ol Red, White, and Blue. By placing other nationalities above our own shows that you are NOT a proud American and shows us ALOT about your integraty, morals, values, and loyalties. Not someone or a place that I wish to associate with in any sense of the word. You should seriously be ashamed of yourself.
Convenience... Convenience... Convenience... Convenient.
Cinnabons...mmm
Always great its got a cinnabon and Subway