I’ve ordered windows and doors here twice now. Both times it’s been an outstanding experience.Not only are the windows and doors of exceptionally good quality for the price point, but the customer service is equally great.Super easy to coordinate the plans with and discuss options. The timetable from order to delivery is crazy good all things considered, especially for new construction. And any hiccups with installation a Marvin Rep is easy to get a hold of for tips or even an on-site visit.Couldn’t recommend this place more. Hands down the best window and door supplier in Vermont.

Best Window and Door retailer in Vermont! (Full Disclosure, I work here)

Brownell replaced the weather battered doors on my house last year with high quality doors capable of withstanding the winter winds on Lake Champlain. Buying a condo in Burlington he was my go to choice to replace the aged windows. Les Brownell knows his products and is an absolute pleasure to deal with. He is a consummate professional.

My experience working with the folks at Marvin Design Gallery was fantastic. Everyone I talked to was very helpful, super nice, and really knowledgeable. I would certainly recommend working with them.

A very large showroom to get a good sense of what you are or arent looking for. The staff are all super knowledgeable and friendly. Theres tons of different materials and products to see in person, which definitely helps with the process.

A critter got into our basement and chewed up a couple of window sashes trying to escape. Tuesday morning I filled out a service request form on-line and heard back from Lorrie and Chris within hours. We have an appointment Thursday am w Chris so he can get measurements for ordering replacement sashes. We appreciate the responsiveness of everyone at Brownell WIndows & Doors. Highly recommend doing business with this local Marvin dealer

My parents house is over 150 years old. Last Summer they did half of the windows and were very happy to how much they were able save on heating fuel. This past Summer, they did the other half of their home, and cant wait to see how much they will be saving! My father was very impressed with the level of professionalism and customer service he received.

Paul has been great to deal with. Good company, friendly staff. 3 star because of a shipping mis hap, been waiting for the window for 2 weeks been shipped to California instead of vermont.

Having the right people with the complete knowledge, they are excellent at what homeowners need..

Beautiful showroom and friendly staff!

I always recommend Marvin windows to all of my customers because I know I can rely on the quality. Brownell sales staff are always so friendly and helpful. Its the only place I go for my windows and doors!

Window had a stress fracture. Windows and doors by brownell got me a replacement under warranty. Took a long time and I had to keep checking if it was in. No tracking information provided. Over a month with a cracked window.

Excellent products and service. They know windows and doors.

Beautiful showroom with fantastic employees!!

Awful customer service. I worked with one rep who kept changing windows on me (mixing wood framed windows with fiber glass etc. when I specifically wanted fiberglass). Eventually the project got scrapped as we were going to go a different route with our home. A year later I returned only to be questioned why I was back and if I was prepared to spend 40k on my windows (was replacing one sliding door and 3 windows). The owner clearly thought I could not afford the windows and said I had to be ‘patient to get my quote.’ Patient, I guess meant 3 months as I just got the ‘quote’ which had no details but was just a 40k quote. Luckily, I found another company that was a pleasure to work with and did not ever make me feel like my questions were dumb or that my project wasn’t expensive enough. They also caught things that Brownell failed to catch (like installing a window above an exhaust pipe which wouldn’t have passed inspection and failed to mention anything about obtaining permits- both kind of a big deals!) I would highly recommend literally anyone but Brownell, unless you like being mansplained and treated like you are wasting their time/not spending enough money and having to be on top of every. Single. Detail. So that something doesn’t just change from what you thought you were getting.