ADT pulse home security system. Just what I expected, as always businesses across America lie all the time. James and John two young men seem as nice gentlemen were at my house today in Feasterville Trevose Pennsylvania 04/14/2020 half day from 8am, they did installation.My deal was $317.00 for labor cost and the equipment of course, I have been told that due to the virus situation I would receive $200.00 visa gift card, i knew it would be a lie, the moment the guys left my house I received an email about my reward a gift card for a $100.00, ADT you are such a funny people, ADT you are a joke ... Why do you have to lie all the time?, and the girl that was over the phone a Witch. God bless you Fellows American !

The man who came to install the ADT system was very good, he explained all things to my husband and myself very well, along with a few suggestion which were very helpful for our understanding of how the alarm system works. He also left us information to learn more about how all work along with answering any questions we might have in reference to all. He also had us put in our pass code number and of course looked into the other room as not to see what I had put in for the code. When he asked what we wanted to use for a security password, the first word I gave to him, he stated that many people do in fact think of a pets name so suggested we use another word which we did. Again Matt was very good at installing and explain all to us both.

There was attempted break in on our house, but they didnt come in. It was just enough incentive to call ADT. Sergio & Marco were great technicians, very friendly, helpful & informative. They put together a perfect plan for our home. The system was very affordable and easy to learn. I feel very comfortable once again.

Signed a contract. After 1 year they increased the price. Then, was told there is another increase following year. Dishonest. Never trust.Tech support is also poor. I asked for help to create a macro to disable a few motion sensors and they could not help.Will leave soon.

My Experience was Very Good. My Technician Was Very Good. He Was Very Profesional And Polite. He Accommodated Us in every way he could to make us happy. The installation was easy and makes us feel safe. Excellent!!

At a very stressful time, ADT came in and smoothed things over. Service was installed quickly and PROFESSIONALLY. Technician was excellent and did not pressure us for unwanted services/items.

Very pleased with the overall service both the technician and the agent provided. They went through all the facts and made sure I fully understood everything about the security system and I would highly recommend them to anyone.

High pressure sales approach. Very expensive equipment and monthly monitoring. 3-year minimum contract with costly penalty for early termination. They will not provide a copy of the contract before you sign.