Great on price, but doesnt follow through on getting your order to you....never in a hurry to get you what you need for your customers. Latest debacle...ordered compressor that should have been on their truck for delivery Wed....no call...no compressor....call Thursday and no one has a clue why it wasnt delivered, but their next delivery would be the following Wednesday....after some insisting on our part that something needed to happen ASAP, they decided to send it out freight, and I would get it tomorrow. Its tomorrow, and I get message from freight to schedule delivery for Monday......Monday!? My customer has no heat and now I cant help them through the weekend and not possibly until Tuesday!!?Called Baker and at this point said theres nothing they can do, but maybe I can go pick it up from Rocky Mount....really...we didnt drop the ball...they did...and not the 1st time...we have drove to pick things up from them when their delivery issues have happened before, and this is why we dont use them unless we absolutely have to....yikes

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