This place helped us out when we needed work done fast. They did a great job and were the nicest and the most honest people weve ever met when it came to car shops. Plus its veteran owned so you know youre getting work done by people who value hard work. I definitely recommend.
Didn’t have much time to get an inspection but they squeezed me right in to accommodate my schedule. The front desk lady was so nice and so was the mechanic that turned my keys over. Will definitely be back!
We were traveling from Tennessee to our home state in Massachusetts. When our alternator died. We were recommended to A-Z auto repair. They took us right in fixed the alternator within 45 minutes. And the price was excellent. Alex was friendly, helpful and very professional. I wish I lived here in Virginia it would be my go to place!!!
Went there for state safety inspection. They are very nice, friendly, and quick. I just moved to Winchester and they answered all of the questions I have. Definitely recommend to anyone need help.
I took my Wrangler to get the state inspection updated today, and I was in and out in 5-10 minutes. They have just hired on a guy who works strictly on inspections, so things move quickly. The folks were friendly and professional, and I will certainly be returning again!
I have a 2010 BMW of course any shop knows that these Imports can be a challenge to repair. A-Z did not hesitate to take on the challenge and used their reach in resources to identify, isolate and resolve my issues.Premium service - A-Z Auto Repair is by far one of the finest mechanic shops I have been to in over 20 years. Their service, work, and ethics are unmatched. I have recommended them to anyone who needs car work, and will continue to do so in the future. To Preface that being said, you will get a team of dedicated professionals who will bend over backwards to help you out, who will take the time to happily explain everything that needs to be done, and will stand by their work. In my opinion, well worth the price. Alex, Thank you for an outstanding Service.Christopher DuPlantis
I have had repairs at this shop twice. Both times I was treated respectfully, quickly, and well within reason on price. When I called the phone was answered after hours and time was taken to ask me mindful questions to try to get an understanding of the issue. Everytime I walk through the door I am treated like family. Lovely experience.
A-Z Auto Repair is a first class auto repair facility in Frederick County. It was right before Christmas when my Moms vehicle needed an urgent repair. I got in touch with A-Z and they were able to schedule me for the next day. Upon arriving at A-Z, I was greeted by Chris, the service manager. He was so professional and kind and I felt at home right away. While I waited for the car, I enjoyed coffee in the beautiful lounge. Chris would also stop in and give me updates about the car, which was very helpful. I received excellent service from Chris and this team and am very thankful I brought the car to them. I highly recommend this wonderful business to everyone.
Chris Cox is the man to go see for all your vehicular problems and will greet u with the most heart warming smile!! He is amazing!! Thanks Chris and thanks to the mechanic (I didnt catch a name) for saving me a good bit of money on a part that wasnt even close to the issue! These guys rock!!
Great service. They repaired my daughters car at a reasonable price. Thanks Chris!
Great place. Expertise service. Fair prices. Highly recommend.
Chris was awesome! Everything was done as expected! The price was as quoted! Extremely satisfied with the service and work I received from them!
Ive been to A-Z several times, and I have never had a poor experience. They are professional, quick, and have fair prices. Im very happy with their services, and I will definitely be going back!
I had an absolutely great experience with A-Z Auto Repair. As someone with minimal auto repair knowledge, Alex, Chris & the team were great at explaining the process needed to get my car operational again after my wheel alignment issue wasnt as cut & dry as I expected it to be. Great communication! They went above and beyond in making sure I was a happy customer.
The work is top notch. They communicate clearly what they are doing and when, then deliver!
I went to A-Z yesterday as a first time customer after doing a search online and reading good reviews about this small business.I was extremely impressed with Alex and his team regarding their professionalism, knowledge, honesty, and value-driven services.I highly recommend you check them out for your vehicle repair and maintenance needs. You too will be impressed . . .
I went to A-Z for the first time to get my Pilot fixed. They were very helpful, great customer service, and have reasonable rates. I was happy with the service and the cost. I found my new auto repair shop!
Think I have just found my new auto repair service go to crew.After reading the reviews about A-Z I decided to give them a call about a small issue I had with installing a starter that I bought but couldnt replace because of a tight clearance issue on my old Chitty Chitty.I new that most repair shops wont install customer supplied parts but Chris didnt hesitate to help me out with my dilemma and said to bring it on in and they would do it by mid week so I dropped it off on Saturday when they were closed and was happily surprised when he texted me by noon on Monday to say it was ready.Not only was the service exceptional but so was the cost it was very reasonable and it is so refreshing to come away from a repair shop feeling happy that you were treated fairly especially in these times when we need a boost of positivity.Thank you Chris and crew at A-Z you will definitely see me again when my four vehicles need repair and have already been recommending you guys to others.Wayne Jenkins
Alex, Chris, and Cephus have always been great to work with. They will go out of their way to make sure their customers are taken care of. They operate in a way that you feel comfortable knowing they are doing whats best for you as a customer. Thanks guys for your hard work and going the extra mile!
I needed alignment work done. Alex got me in quickly and even texted a reminder of the appointment. Came back for some other work and recommended to someone else already. It’s very difficult to find trustworthy car repair shops that will give you an honest assessment and not try to sell you a bunch of service that may not be necessary. This place is one of the good shops left. They care about the people that they serve and not just money they make or the vehicles they service.
Alex, Chris and the staff at A-Z were diligent, on budget, friendly and so helpful. My 04 Trailblazer wouldnt start, Alex worked with me getting it towed in and diagnosed it fast. Alex was so great at communicating, and getting a plan established and I felt like I was in the know during every step. Thanks guys!!!!
Alex and his team are wonderful!! I had transmission issues over 300 miles from home. They had parts ordered and my car repaired timely. The service was caring and professional..I highly recommend A-Z Auto Repair..Thanks Again Alex, you guys ROCK!!
Chris and Alex were amazing! I had an awesome experience with you all and will continue coming back. You all made it very easy and I love that you all are fair. I trust you all and I cant say that about a lot of places. Ive been referring you all to friends and family. 😊
These guys are the BEST!! Road tripping through Winchester and we needed an alignment due to tire wearing. They squeezed us in same day we called!!!! Got it in and out fast, they were very honest and helpful, best auto service I’ve ever been! THANK YOU GUYS, you allowed us to get back on the road and the car feels like a beauty. 10 out of 5 stars :D
The 3-4 encounters that my family and I have had with this auto repair shop have been great--even for one old vehicle we decided not to pour money into, they were kind enough to help us get the vehicle towed home for a really reasonable price. They have treated us well - fair prices, truthful, and friendly. Its VERY hard to find good people to work on your vehicle and Im happy to say they have earned our trust.
First time going to A-Z and needless to say it was a flawless experience. I needed quality tires for my HD Ram truck. The guys at shop found a top brand tire which was exactly what I was looking for at the best price in town. I know because I searched around. Easy to work with and schedule as far as drop of time/pick up. Highly recommended for your automotive needs.
Was out of town and needed a new alternator. A-Z was the only local place that could take me, and got me in and out in less than a day. Very appreciative of all of the help and friendly service. Would highly recommend to anyone in the area needing any service for their car
I needed to switch out the seat on my Mustang. I bought the wrong on a website and the seat connectors were wrong. So wrong seat. I called A-Z Auto Repair after hours and never used them before. Alex not only called and got the right seat, he was able to return the seat I previously bought and got my money back. I even got free shipping through out it all. I thought they were pretty awesome! Im definitely going back next month for my state inspection and an oil change.
There is a reason for the 4.8 star review. These guys are very pleasant to deal with and they know their stuff. The pricing is fair and the turn around time was quick. I will definitely be back if I need service in the future.
A to Z has great and knowledgeable staff. I’ve taken my car there since I relocated to Frederick County almost 2 years ago. They give me honest estimates, and are reliable and do good work. Mechanics are top-notch, and the work is done on time for an affordable price. The new waiting room is great. Support our veterans!
Alex and his team are fantastic, knowledgeable and professional. They work on my person vehicle and my company’s fleet vehicles and I am so impressed with everything they’ve done so far. I highly recommend this auto repair shop and will only be using them in the future.
Excellent customer service! A-Z goes above and beyond to keep my fleet vehicles on the road. I’m grateful to have found a top quality shop that I can trust!
Had alignments done to 2 vehicles. And both time turned out great. Reason why is on one they recommended parts replacement that you normally cannot see or feel due to a very heavy vehicle. And they other they installed a custom kit for easement of alignment. Very nice people, honest, and most importantly to me RESPECTABLE. They dont talk to you like you know nothing. They listen and then they answer. I highly recommend them.
Best car shop in the Winchester area. Will definitely take my vehicles back
My vehicle developed a problem over the weekend to where it was virtually unsafe to drive, so I Googled for a dependable auto repair in the Stephens City area and A-Z was one of few that popped up. The first thing I noticed was the high reviews from multiple customers. I read them all, including the not so favorable reviews and felt comfortable to contact them first thing Monday. They were able to take in my vehicle and trouble shot the problem to a vacuum leak and their charge was very reasonable. I will certainly be back in the future for my auto preventive and repair needs.
Awesome experience. Kept me updated the whole time and were very transparent. I will definitely go back anytime I need work done on my car
These guys are the most knowledgeable mechanics around. They are fair, honest, and cheap. Labor prices are the best you will ever find. BUT, they dont slack. When you bring your car here, you can rest assured the job will be done right. The owner, Alex, makes sure to talk to you in language you understand, he doesnt try to BS you into buying stuff you dont need. Also, he will test drive a car you are thinking of buying, and tell you how he rates it. Always honest, always true. Any one star review you are reading is either a lie, or people who just dont get how intricate a car can be. Bring your car here once, and you will never go anywhere else.
I’m pretty sure I spent more than I really needed to. Manager appears to create “needed” repairs. Likely not to return.
The people I dealt with were knowledgeable, efficient and friendly. They had my car finished in a very timely fashion. It was a pleasure working with them and I will be returning t them as needed!
Ive been using A-Z auto repair since theyve opened up shop. Ive known Alex for years, and Roberto does excellent work. Ive found them both to be very honest in a field where you dont always get the truth.We have 2 vehicles - 1 with 220,000 miles on it, and another with over 240,000 miles on it.... These guys keep both of my vehicles running well and passing a tough VA state inspection.Ive always found their pricing to be more than fair, and usually the best in town. This week alone, our car failed inspection from another local competitor, one whose owner is involved in local politics. A-Z saved me $140 dollars on the job, and did a more thorough job.In short, thank you for the last 5-6 years of great work at fair prices. Well keep coming back!
Awesome shop! Ive had my El Camino to 3 different mechanics now, and this was the best. My windshield wiper motor broke and the wipers got stuck half way. Also had some electrical issues and my 4 ways wouldnt shut off. A-Z has been very prompt in contacting me and explaining the issues and options. They got the wiring problems straightened out right away, and quickly finished everything when possible. My vehicle did need a part that hasnt been made in 7 years and it took ages to order and return parts then come up with an alternate solution. But that wasnt any fault of the shop. Just part of owning an antique. Very good & clean work at a reasonable price. Love it. Will come back with my next inevitable oddity, these guys know old cars :)
Absolutely outstanding job on a very difficult car to work on. Communication was great throughout and they took the time to make sure and get the exact manufacturer-recommend parts and fluid despite my car being an import. I couldn’t recommend more highly and I’ll be back!
This is a great shop, I needed new brakes and tires and took my car here. They were quick to get everything done and done right. Their prices are very reasonable and they didn’t try to tell me that something needed to be done that didn’t. They are honest and great to work with.
Although I am employed at a local dealership and I qualify for an employee discount for service etc., I have been taking my Wife and Is vehicles to Alex and A->Z for over 2 years now and I appreciate Alexs honesty, professionalism and willingness to help (especially on short notice) He and his Staff go above and beyond!Please Support your local small businesses and especially those, Veteran owned - Its a great way to show your appreciation and say Thank You 🇺🇸 Keep those wrenches turning Mr. Manzo and Keep up the great work!!
They are all about raising the prices on work that needs to be done and giving you incorrect information on work that needs to be done. If you choose to use this company I strongly advise you to get it checked out by someone else first because they kept my car for 3 weeks coming up with additional problems and charged me $3000.00 dollars for work that should have been no more than $2000.00. They are a company that I wouldnt recommend to anyone
These guys are awesome! Showed me what was wrong with my van gave a very detailed estaminet and had it fixed right away. The waiting room was cleaner than my doctors office.& With TV and wifi it was a pleasure doing business with them & I will be back! Oh I dont know how long the special price for an oil change will be but I need to go back soon and get it.
Friendly staff. Inspection was quick. Office & waiting area are nice & comfortable. I will definitely use A-Z in the future.
A-Z Auto Repair Is fabulous! Alex not only does quality work, but he is conveniently located, is upfront, honest and reliable. I have never had trouble getting a repair scheduled quickly or completed in a timely manner. I have used him for a variety of services and recommend him and his business 100%.
I have taken my cars many times to A to Z auto they always take good care of them.
My first rating of A-Z auto was a 4 out of five. When Alex called and wanted to know how can they do better to get 5 out of 5 star rating, I was impressed. This showed how much they care about there customers and there business. Hard to find now a days people who actually care about what they do. Not just treating you like a number or if your not satisfied oh well on to the next.Great on you A-Z for doing different. 👍🏾I will be bringing my other vehicle to you as well.
Good customer service and affordable. I was almost ready to get rid of my car a few months ago. After A and Z auto repair worked on it, I never have any issue with it anymore. Good job guys!!!!
A-Z is awesome! Alex is always upfront and honest, he keeps us updated on the progress of our cars when they’re in the shop. He never makes me feel like we’re spending more money than we have to and we’ve never had to return for an issue ... which is more than I can say about most shops we’ve used. A-Z is now our go-to for any auto issues.
I have been VERY pleased with the work that A-Z has done for me. They have worked with me as far as prices, with me being a college student and I love how personable the staff is! Alex is awesome and very caring about whatever work you bring to him! :)
These guys did great. They had the best price compared to three other shops. They showed concern about the part i brought them possibly not working (after market) and contacted the dealership to check. They finished the work in the scope of time quoted. I couldnt have asked for a better service.
Alex has put together an amazing team of service professionals. My truck was undriveable. He had it towed in and tracked the problem down all the to the source. I definitely got the best bang for the cost cuz now my truck drivers better than the day I bought it.
I brought in a pretty difficult alignment situation for the guys at A-Z. They did an Amazing and through job. They even went the extra mile and gave me ideas, suggestions, about the car and great military stories to share. Great group of guys and very trust worthy.
Have an older car, a 2000 Buick LeSabre. Air conditioning was not working on one side of dash, had been worked on twice before by other folks. Took it in to these guys and they were able to identify the problems with the A/C and correct them quickly and economically. We moved to Winchester recently and will come back here for all future work. Its hard to find a good garage that does quality affordable work...this one is a keeper!
These guys ROCK!!!I was having problems with the braking system on my 16 Silverado. I was quoted a repair price of $1200 by the Chevrolet dealer. When I called A to Z they quoted me a price of $711. I was shocked.Long story short A to Z Auto Repair shuffled things around and got me in the next day for the needed repairs.Plus I had some needed maintenance done also and the eventual total for all the items that were done was still way less than the dealer.I’ll definitely be using A to Z auto repair for all my auto needs.Thanks again for everything.
Excellent mechanics, fair with their prices, timely with their repairs, replaces what is needed, and keeps you informed throughout the entire job and its progress.
A-Z Auto Repair is thorough, fair, and reliable. I wouldnt go anywhere else for my vehicle needs. Their knowledge of all types of vehicles is amazing, and if they dont know something, they figure it out so that customers receive the best vehicle care and excellent customer service possible. They always go above and beyond!
No complaints a out this place. They call when they said they would. Right up front prices. Very professional staff a d very helpful. Willing to give options to help.
Excellent service and work! I always refer as many people as I can and encourage them to come here for work! Very professional and most important very honest!
A-Z Auto Repair replaced my engine on my 2014 Ford Focus St. I was very happy with the results of my car. While this process took place Alex and his team made sure I was constantly in the loop of any changes that had to be made to complete the build for the engine. I highly recommend these guys to anyone that needs any kinda maintence repair for there vehicles for future reference.
A to Z auto is great to deal with. They have excellent customer service and always get my vehicle fixed correctly. A to Z is honest and a reasonably priced shop which is hard to find. They can fix minor and major repairs including engines and transmissions. I like dealing with a one stop shop.
Alex was helpful and kept me updated on the status of my car. I’m very pleased with my service AND my car doesn’t squeak anymore. Thanks so much A-Z, I will be returning if my car needs anymore work !
Honest, Reliable mechanic and great to work with. Worked on 3 separate vehicles for me and every time has been a good experience. I am leaving the area and this will be the one place I wish I could take with me. Thank you Alex and crew.
I have been to A-Z on multiple occasions and am always happy with the service and professional atmosphere. Good work at a fair price performed by a community minded local business. No complaints.
My wife and I were on our way to our couples getaway in Manassas Virginia, last year when my vehicle broke down 185 miles away from home and 75 miles from our final destination . I was able to reach out to A and Z Auto Repair on the beginning of a holiday weekend and Alex the owner was able to get two Cadillac converters to replace on my car and saved our vacation. The price was very reasonable and the repair was done perfect. I was able to drive from Virginia back to Philadelphia Pennsylvania without any issues.
I took my Honda CRV to A-Z after a recommendation from a co-worker. The car was not running smoothly when moving slowly up an incline. They checked it out very thoroughly finding nothing that needed replacing. Alex told me that they had flushed and replaced the transmission fluid on 3 other CRVs and it had resolved the problem. He was very honest in telling me that he couldnt guarantee the same result for me. I approved the work and my car has not had this issue since. Alex took the time to explain the work being done and answered all my questions. Im very happy with my experience at A-Z and was so pleased with the cost that we have since taken two other vehicles there for service. We get the same excellent service and value each time. A-Z is now our familys mechanic.
You found the trouble with my car right away...Made an appointment to complete the job. Repairs were made on schedule to complete the job.Thanks for my Veterans discount. Very pleased with your service.
Im really glad I found Alexs shop. I went there because of all the good reviews. They were right. They quickly and throughly diagnosed a failed part that should have lasted another 100K miles. Alex urged me to call my old shop to see if they cut me a break reinstalling the bad aftermarket part, and got on the phone to tell them in detail how A-Z diagnosed it. My old shop grudgingly offered me a small discount, $70 above Alexs quote. Its clear Alex cares more about helping his customers than making a sale. A shop you can trust!
Had the car in for a second opinion after the dealer gave me bad news. A-Z found and fixed a problem the dealer couldnt, and gave me more options. Even the potential worst-case scenario was half dealer cost. Highly recommended!
Alex at A-Z Auto is without a doubt, the most honest and trustworthy car mechanic I have ever dealt with. I have taken several of my familys cars in for various problems and Alex has always saved me money. In more than one instance, he fixed what appeared to be a larger problem for almost no charge! When my car was in an accident, Alex intervened on my behalf with the body shop, including going with me to the other shop twice to show them why their body-work was sub-standard (at no cost!!).
This is the best auto repair shop Ive ever been to. They get you in and out fast as possible. They are honest and reliable. They will absolutely go out of their way to help you.
This is not the first visit with Alex have been dealing with him for several years... have always been treated fairly, work done in promised time and correctly and at a reasonable price absolutely no problems and would have no problem going back for further maintenance on my vehicles...
We recently had A-Z do $5,000 worth of work, including installation of a remanufactured transmission. Every aspect of the process, from initial assessment to 500-mile check, has been courteous, effective, and professional. I highly recommend Alex and his crew!
A-Z is the first shop I refer people to when looking for car care. Friendly, honest, knowledgeable, and reasonably priced. My first experience was for a second opinion on a problem that a previous shop and said it could be multiple hundreds of dollars just to diagnose. A-Z diagnosed AND repaired for under $100! That was 2 years ago and Ive had 5 other cars to them since. A-Z has done brakes, cooling system, electrical, and front end work and much more on my99 Yukon, rear axle on my sons classic Camaro, and transmission replacement on a 2005 Explorer. A 2003 Honda CRX was diagnosed with $1500 in repairs by the dealer. A-Z told us one of the items didnt need replacing and did the rest of the work for 2/3 of what the dealer wanted. A-Z has also kept my daughters 2001 Buick running strong, as well as keeping my wifes 2006 Ford 500 literally running like new. A-Z is 5 Star all the way!
A-Z have taken care of our vehicles for several years. Great service at reasonable price. Go to great lengths to solve problems.
Done right every time since day one 9 years later still going strong,thank you Alex and Roberto
Just took in my Tesla for a nail in the tire. Guys took great care of me and my car. Will be returning
I cannot begin to say how amazing this place is and how great you are treated. Honest service, reliable staff. I highly recommend this business.
We really appreciate Alex and his team at A-Z Auto for the quality of their work, and for how well they communicate with us during the repair process. They really go above and beyond for their customers.
Ive been taking my car to A-Z Auto Repair for over 5 years. The car has over 250k miles, and she still runs great. The team there tells me exactly what I need, and I dont worry about getting suckered into repairs and parts that I dont need, just because Im a woman. Their prices cant be beat. I highly recommend them.
I have taken several of my vehicles here for service. A-Z Auto Repair is the most trustworthy automotive repair business that I have been to. Alex delivers honesty and professionalism when assisting me with my automotive repair needs.
You all raise the bar on what service should be! ABOVE AND BEYOND !!! Highly Recommend A-Z Auto Repair! Outstanding and Exceptional Service!!! Awesome Communication !
A to Z gets my cars in and back quickly and communicates repair needs far better than many of the other mechanics I’ve dealt with.
A-Z Did a great job on my company truck! thank you guys!!!
Quality service at a fair price. One of the lowest labor rates in the area.
One of my favorite places to take my car. Good prices and wonderful people.
I took my trailblazer in for the ac to be repaired they were honest and quick with the repair and the ac was colder than ever and it wound up being cheaper than the initial quote. I recommend Alex to all my friends!
Great customer service and my repair work was done in the amount of time estimated and for the quoted price.
Alex and his team are honest and are always looking out for what is best for the customer. I would recommend them every day!
Great customer service
After Having a nightmare of experience with the Auto Depot Of Winchester with a transmission install...I found great reviews for Alex at A-Z Auto .From being out of town i had the vechicle towed from where it broke down after Auto Depot of Winchester supposivley repaired it Called Alex in the morning.. He went over every detail about the repair, Sent Instant messages every step of the way. I didnt feel like my vechicle was taken hostage for money extortion, like i did at Auto Depot Of Winchester, Alex was very professional and fair priced had the install done quickly from ordering the part to finish....I wish i had called him first would have saved me a ton of cash As you can tell by his reviews this company is top notch...Word of advice ALWAYS CHECK REVIEWS before selecting a company not after the damge is done..Tuff Leason learned ...Thank You Alex
Great service great Alexs 100% And His prices are reasonable deal with him a lot
Awesome mechanics, great prices, super reliable!!Oh, and extremely upfront and honest
Honest guys, doing honest work at a fair price. I highly recommend this shop.
Great customer service, very nice to deal with and always fair with pricing . Highly recommend for automotive work . Ask for Alex .