I’m not one to ever write reviews. BUT WOW. I have never had costumer service like I have had today. It was amazing. The store was very busy with people trying to get their children shoes for the new school year. I was treated by Isabelle, Sara, and Lora. My son out grew his shoes and Isabelle noticed me struggling to decide on a size. She personally sat with my son and I bringing out new sizes for each type of shoe. He was in between sizes, and she had all the answers. All three of the ladies were working so hard together, and not one person in that busy store was ignored or left without help. My son and I left buying more shoes then we even came informer because of how knowledgeable and helpful they were. I will only be going there to get shoes for my kids from now on. What amazing ladies. THANK YOU SO MUCH FOR ALL THE HELP!

Isabel is absolutely amazing. attentive and very caring for her customers. have never had a problem at this store and will absolutely be returning. definitely recommend coming here. staff member alexis took total interest and control and helped me find the perfect pair of shoes for my boyfriend. 10/10

First let me start off by saying that I shop at this store before, the staff are well trained and eager to help me with anything I need. Today there was a new person that I encountered and he was very hostile and unbecoming to the other employees. He was so upset at being scolded that he decided to stoop to immature levels. First he walked out on his shift, then he called the store under the guise of complimenting himself to get back into the position he walked out on, after he called another store to tell them not to hire the current manager of the store. Lastly he came all the way to google reviews to post a fake bad review all because he was too immature to work out his shift and have a calm discussion with his manager. The name he used on the review is Cody Bailey. Please disregard his childish post, as this store really does wonders for their customers. Journeys as a whole is always the best place to shop or even just to ask questions, the staff is always welcoming and this store is no different.

Wonderful experience, the staff is super nice and helpful with a super fun dynamic. helped me find the shoes i wanted :))

Staff if amazing! i get a bunch of my shoes from here always and im always helped and greeted so politely. the store is absolutely great and they were great with my niece (4). side note cody bailey is childish and shouldnt have a job in retail if he can not handle it. but isabelle and alexis are amazing employees. thats it.

Horrible experience!!! Went to this store to exchange a pair of shoes and the manager refuse to do it. The shoes were uncomfortable to my son and she didn’t even care about it. 👎🏻 Very unprofessional customer service.

Haven’t been there, but I heard it smells pretty bad. There is a employee named Gabriel that likes longboards a little to and said that he is going to run over your store with a longboard. Best wishes that doesn’t happen, because I need to get my grandma Lily her favorite vans.🤤👍🦔😔👀⛄️

Tara, needs a raise help me get my some good timberlands not the cheaper ones in store but ordered for me no hassle.

Journeys is pretty cool but the only thing is you guys need to start selling your stickers I really wanna go buy some for my skateboard.

Really bad experience just bought over 100 an employee name cris argued with me about my opinion never again will be buying from them