This place is a joke. Why order things if your not prepared to accept the load. You should have had room for the load of juice that you ordered. Not make all these drivers wait hours for you to make room... These drivers dont make money sitting in your parking area waiting on you to do your jobs. They only make money when their wheels are turning. Businesses like your company are the reasons things dont get moved around quicker!
This company is not worth it, they do no have considerations with other peoples time. They should change their methods because clearly they dont work. Dont waste your day in this place.
The worst place to get unloaded truck driver be aware you going to be here 5 to 6 hours
Quick in and out. Lady in shipping very nice, helpful.
Zero Star. Appt 7:30Checked in 7:00Now 11:00 still waiting for a dockWill update ..
Dont even deserve a star got here five hrs ago and still waiting.. the guy at the desk is rude and doesnt care how long you sit here..drivers beware ..
Not bad. OLD SCHOOL UNLOADING BUT IT WORKS..
I recently ordered what I thought was 19 cases of colored distilled vinegar. On their site it was a picture of 1 gallon of vinegar for $17.99. I assumed it was for a case of 4 gallons given that price. I always buy that same vinegar for around the same price for four gallons. I paid this company over $300 for my order. When the order came I only received 19 gallons.I immediately called to inquire about the other gallons. I called and emailed several times to no avail for over three weeks not to mention voicemails. I finally reached the online order representative and was told that was the price for one gallon. I find that very hard to believe given the fact that I have ordered vinegar by the case many times before for that same price. . So they are telling me that it is cheaper to buy their product from somewhere else than to buy from them. I was offered a coupon and I declined. Today I received an apology letter and 5 coupons for buy one get 1 one free with a $5 limit. This is unacceptable and please look in the mail for your coupons to be returned. I wanted my gallons that I ordered. This is why small businesses dont grow and fail at customer service.
Another place that is best to avoid as a truck driver!!! Veryyyyy slowww to get loaded expect to be here 5 to 7 hrs!!!!
Will never pickup a load from here again. EXTREMELY slow business.
Ol. Make sure you have a 117 pick up number
Slow, checked in at 3:15 pm now 9:03 pm still here, slow, not organized pls, no responsible ppl
Very nice place and everybody was very very nice..
Always watch the quantity and make sure they put the right amount on the paperwork . The fraud shipper or shipping department.
You closed are plant down in Delta Colorado in 1994/1995. Ruined a great tradition and many jobs lost just for a name on a label. Shame on you for being so greedy
Great facility to load.Shipping lady at dock by stairs was pleasant and easy to talk with.
No recommended They took 4 hours to let me now load is not ready
I like the apple cider vinegar detox with mother lemon, honey, and cinnamon it has done a good job and clearing up some things including excess fluid in my body my mouth my breath is better because stuff is been cleared up in my stomach I like it very much thank you.
Checked in and unloaded within 45 minutes friendly folks smiling faces 😊
Worked in shipping and receiving for 11 months moved to different jobs was constant and over time was unreal, 13 to 15 hour days. Higher paid coworkers would be sent home at 8 to 10 hours while the other two workers left would work finishing up all the loads both picked and unpicked orders. Always waiting on product to be produced. Drivers would wait long hours to be finished loaded. At times one person would be left to do all. Management and supervisors would be told but wouldn’t do a thing about it. They would go home for the night. They have one good supervisor and they give her a jerk around because she’s straight to the point and worked everyone till the job was done, she didn’t leave till everyone was done. I really liked my job just got tired of the supervisors way of doing things. You don’t send workers home early for supposedly trying to pull one over on him or not doing the work they where a singed to. Then have a co worker do there work and there own work to make up for being a person down. I would go back in a heartbeat but not the way things are now.
Drivers, take what youve read below with a grain of salt.We did not experience any of the mentioned issues picking up at this location, and given the circumstances we thought wed be here forever. OUR dispatcher booked this load late so we were late for our appointment and assumed wed be waiting as a work-in. That was not our experience at all, we waited a short time/45 mins for a door, and once in a door we were loaded and on our way. The plus here is that they have a scalehouse, so no worries about heading to a TS and finding out youve got to drive miles back if loaded improperly. All staff friendly and helpful. Absolutely would come again.Honest reviews are appreciated please, not over-exaggerated claims out of frustration.
All times 2 hour unload not bad
Quick to load and get you back on the road.
The BEST Apple Butter EVER!!!Ive tried others in my 68 years, but nothing beats White House 😋
Good people and not a bad place to unload 🦆
They have no page for review, of course, but their product hand sanitizer says “alcohol 80% v/v”. This is a complete scam. Not sure what “alcohol” is in there but it is not 80% isopropanol (rubbing alcohol) nor ethanol (in purell). This company is a complete scam. Unbelievable fraud
Easy to get to. Nice people, fast checkin and unload!
In and out in 2 hrs not bad ...great employees
Took a few loading up but other then that everyone was friendly
Decent place to work plus they have a store. Buy organic products plus a new one I love called Detox. Is already to drink. Has the stuff Grandma made .Lose weight and feel better
Serving bottles of there detox vinegar under way to much perisure,makes a mess Everytime I try to use it.
What a mess! We have 16:00 appoitment, its next day 12 noon and still nothing. Tell people ahead of time that product is not ready. Its like our time is free and we enjoy sitting for nothing. What a awfull place!
Appointment for pickup was 12 pm and it’s 4 pm they can’t find one pallet so making me drive around go to this dock and then that dock they just can’t Communicate each other it’s a joke for them to have driver to drive with truck
Arrived night before have parking that was the only plus. There is an outhouse at the top of hill but not by parking lot. Must call number to check in. Called at 650am told to go to top of hill pull on scale and weigh ( delivering apples only) then waited till 945 to get to a door for an 800 appt. Only 2 people working to unload. Then have to go back to scale and weigh again so finally done at 1030 this place gets in no hurry. Get here night before so you dont have to start clock waiting on these fools.
Thank you for your prompt response to my request. I found your organic apple cider vinegar with the mother on my supermarket shelf at last. Thank you, thank you.
If you miss apoitment you will wait 7-8 hours.If you make on apoitment time 3-4 hours.No restroom.Buy food before you arrive.Weit 8 hours begin to load me than unload me and they sey load is canceled.Worst place ever in my 20 years as truck driver.
The Personnel is very friendly but it takes a while to get loaded. You do have overnight parking. Theres nowhere to get anything to eat unless you go downtown
The new Shipping and Receiving manager Brad was nice and pleasant to speak with and he made sure to get us in and out. Celebritys Transport thanks you!
I read all these bad reviews I got here at 3:45pm and my appointment was at 4:00pm I was loaded by 5:00pm. They were great and office was to. All these bad reviews are probably people that have a attitude or miss there appointment.
Always a pleasure and never a chore :)
I was there a few times and it’s one of the worst places for truck drivers!I drove 200 miles to pick up a load, but they moved my load to a different date!
They hire you for one thing and put you in a different place
Never been in the store, but their warehouse is really slow. Been here for close to three hours and still getting loaded. Got here 30 minutes ahead of appointment time and didnt hit the dock until one hour after the appointment time.
Decent place. Staff is really friendly. Has a overnight truck parking lot.
Came here at 10:45am for a 1pm appointment. Got loaded at 7:51pm. First scale on i81 south right before the truck stop pulled me in for overweight on my drives. $991 later Im back at the shipper to wait till the morning for them to load me properly. Becareful with this place or itll cost you. Make sure when they load you that your pallets are spread out and not all loaded in the front. Because you will pay the price for someone elses screwup.
The very best cjnnamon apple sauce I ever tasted.
I love White House Organic Green Tea Spple Cider Vinegar Drink! So Good!!
I have used white house apple cider vinegar for years but will not use anymore. The last 2 times I bought it, a big glob of mess formed in the glass server and container it came in. It looks gross.
Niste gandoni! Friday from 7:00 to 11:00, Monday 8:00 check in ...-13:00... still waiting in parking to be unloaded 🤬🤬🤬
App to p/u 3:00 PM,next day @8:00 AM still in parking lot,looking for another load
Scale station personnel and loading dock personnel are rude, condescending, slow, highly unprofessional, inefficient and disrepectful. The management people with whom I spoke are no better, and the purposeful mistreatment of Truckers seems to be reaching a new level by the hour. The driveway had numerous large potholes. The scales are for their use only. They wasted nearly two hours of my time before a dock was assigned for loading my truck. This facility just made # 1 on my do not haul list. Registering a complaint with their management was complete waste of time. The loader, who never even opened the loading dock door tried to accuse me of dropping the loading ramp on the ground, and even though there was no sign of a loading ramp anywhere outside of the building, the manager still could not believe the loader lied to her
Office staff hilarious. On site parking. 5 hour wait time.
I load here about twice a year, never had an issue. If you treat them with respect you will get in and out. Ive seen first hand how slow they can be to a rude entitled punk driver..... and it was hilarious.
Sent a truck in 3 hours before his appointment. He was out of there in 45 minutes. Great place!
They moved the store. I routed a motorcycle trip to stop in but the place was closed and had a note on the door. Didnt have time to detour, so i just grabbed a picture and hit the road.
Best products ever!! My son LOVES the fruitastics
Yeah kinda slow here waited 6 hours to get load. But yard guy was nice man.
Ive never been inside, but I love White House fresh pressed Apple juice!
Took 5 hrs to load a truck then they dont know how to load the truck right so the drivers can weigh it right!!!!! Plus side....dominoes, papa Johns, and Jimmy johns all deliver!!
I wish if I can put zero stare but there is no that option, my appointment was 12:00 noon I arrive 11:50 now is 18:30 still nothing, so let me tell you truck drivers, dont wasting your time just check the address if it is here in Winchester, VA just cancel and find another load.እንደኔ ማልቀስ ካማረህ መምጣት ትችላለህ።
Horrible, horrible place to get loaded if you’re a truck driver. It’s not my first time at this shipper but I really never come back here. Once again the shipping department is ignoring me and don’t respect my appointment time.I signed in before my appointment time and 2 hours after my appointment time I’m still waiting to get to the loading dock. There are trucks parked and waiting just like me all over around.
5 hours so far to get loaded. Ridiculous
Cant pay their bills. Owe money to many vendors! DO NOT DO BUSINESS WITH THEM!
Very horrible place for truckers
Very slow to get you the dock door. You have to Check in by phone call for pickup or off load.
Avoid,no concept of Time,Veryyyy Slow.
Great
Dont answer their phones, voice mail boxes full, dont return e-mails.
Love the products!!!!! Locally owned and produced!!! Purchase your White House Foods products and share the love!!!
Slow, slow, slow. Dont be surprised if you run out of hours waiting to load.
Ive been here for ten hours. Still not loaded yet.
This company is negligent in the times of the loads, they are poor even dealing with the driver
Nothing has changed loads never ready at the time I arrive always at least 6 hour wait time every single time. No expectations of improvement.
My appointment was 16:00 and I showed up at 15;45, and I got loaded 16:45, that is actually normal even better.
My favorite product is the pie fillings because they have more fruit than other brands
Pick upThey loading before my appointment1.30 h/r loading time
I love my job, even though it can be aggravating as can be...
Its very nice and friendly
Hi Truckers, here is wait until your appointment and 30 minutes later they call for door to get loading.
10 am checkin, 3pm steel no door
Door was locked, couldnt get in. The phone message is terrible. No directory, limited options on how to get a hold of the party I wanted to talk to. Very unprofessional.
When are u guys going to pick up all the dam nails on the floor Ive been complaining about this for years. I have over $10,000 in tires. Everytime I come I pick up the nails. It will only take a few minutes cant u guys do this
Just throw the whole company and workers away
Great, local made products.
Its nice working there.
Great products and people.
Slowly to load you.
This place is a joke no bathrooms wait all day to load calling health department on them for no restrooms
No good, Ill never come back,
Have 6 hours here still waiting for a door, very slow pick up
Don’t want to come here again
Bad place for pick up you Load
Very nice staff
They do not pay their bills
Truck drivers if you listen to me just dont take their load, because last year in 2017 they load me like half day and I am here again in 2018, lets see how it goes, but their dock lot is really tight to back up, easy hit side of your truck
Come to pick up waited 6+ hours