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Blue Oasis
2436 Valley Ave, Winchester, VA 22601, United States
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Blue Oasis
Comments
El
Review №1

Great price, great service! The young lady was very helpful. I used another pool store in town previously. Made the switch a year ago and have been very pleased.

Wi
Review №2

New motor placed and excellent service. Knowledgeable crew and experienced.

Se
Review №3

They r the best always there when we need them customer service is excellent

Mo
Review №4

Amanda is very knowledgable and super friendly! We love to support local business! Glad they are here and so helpful.

Ma
Review №5

Went in to either exchange or get some help with our pool punp. The girl there had no idea and wasnt of any help!!! Poor service

Lo
Review №6

We wanted to update/replace our pool panel control system. This company charged us for coming to our home before they could give us suggestions and recommendations. We have called them back since then maybe 6 times or more, talked to the employees, left messages and they just wont call us back. Very unprofessional! On my last call I asked for my money back since I did not get the service requested. Stay away from them!

Er
Review №7

Very helpful and knowledgeable staff

Jo
Review №8

Blue Oasis and Amanda were awesome and so knowledgeable. We are new to owning a pool and hot tub! They helped us pick the right pool cover and installed perfectly! Amanda helped us chose the right Hot Spring Hot Tub for our family and was installed right on schedule!!! Amanda and her team have gone out of their way to help and educate us about water chemistry! We will be using them moving forward for our pool and spa needs!!! Hands down 5 stars!!!! Ty Blue Oasis for helping our dream come true!

sa
Review №9

Love the girls here. They are always so helpful.

Ch
Review №10

Great staff!!! Very friendly and knowledgeable.

Gw
Review №11

We bought our magnificent hot tub from Amanda at Blue Oasis. It is probably the best thing Ive ever done for myself. We bought theFlair from the Limelight series. I absolutely LOVE getting in that hot water on a cold night.The team at Blue Oasis work with you to make sure everything is perfect with your initial setup and are there for you whenever you need them.

Ma
Review №12

Best people anywhere around ! They only care about you and will never sell you anything you dont need.

To
Review №13

Wonderful family business with great people. We found Blue Oasis and were treated like family. They took the time to educate us on all options and made sure to find the right model for our household. There was no “high pressure” sales and felt very comfortable. Delivery and install went seamless. Once delivered they came out and gave a wonderful education on the upkeep of the spa. We are completely happy with the spa and are looking forward to having Blue Oasis and Hot Springs in our household for many years to come.

PJ
Review №14

We visited the store today around 1pm and the staff basically ignored us. There was one other customer inside who was clearly not discussing anything business related. Even if it was a simple hello, I will be with you in a moment would have sufficed. We were interested in purchasing a new spa and wanted to buy local. We werent greeted at all or acknowledged for five minutes after which we walked out. Very disappointing!! I would expect more from a local Winchester business!

Da
Review №15

Went to Blue Oasis to ask about water treatment options for my hot tub. I was not satisfied with the service provided by another company. After testing a water sample I brought, Amanda accurately described the water problems I was experiencing, simply by seeing the current chemicals I was using. She quickly suggested alternatives. She was very pleasant, and advised I should call if I continued to have problems. I was very impressed.

Ka
Review №16

Always friendly and always on time! Pool opening day is our favorite day of the year! Blue Oasis has a fantastic and knowledgeable staff and really work hard to help their customers no matter how big or small the concerns are. Highly recommend them for all your pool and spa needs!

An
Review №17

I don’t write reviews; I just don’t. Never have. But I have got to speak up about this place, this incredible service, these extraordinary helpful and knowledgeable people. I inherited a gently used name brand hot tub and was SOOO overwhelmed at the prospect of cleaning it, managing it, being a first-time spa owner. Stopped in here after getting snarky “but did you buy it here?” attitude from other area spa stores. Amanda set my mind at ease immediately, was SO generous with her time and her knowledge, no issue whatsoever with the origins of my tub, and I KNOW she’s gonna be there for me and my next round of questions. Tremendous!!!!!

Tr
Review №18

We love Blue Oasis and couldn’t recommend them enough to anyone who’s considering a Hot Spring spa. From sales to service, they have been friendly, knowledgeable and super easy to work with.

Na
Review №19

Excellent service for all my needs. Everyone there is so helpful and nice.

St
Review №20

The folks from Blue Oasis have always been reliable and prompt when we’ve needed them. I’d recommend their services (and I have) without hesitation.

Sh
Review №21

This business is amazing.! Super helpful and went out of their way to help me navigate and care for my new pool! Customer Service is awesome!!

Br
Review №22

Amanda was very helpful in discussing our needs and the features of the various hot tubs available resulting in our selection. Blue Oasis was professional and their installation crew was efficient and timely. We are happy and enjoying our spa constantly!

Jo
Review №23

Very helpful and nice ladies on the phone. Techs are on time, professional and do a great job. Do our closings and opening. Very easy to work with and schedule services.

Ri
Review №24

Highly recommend Blue oasis. Great staff great service. Always so helpful.

Ka
Review №25

Its all about the service! Amanda and Brian are the best. They went over and beyond to make sure our hot tub was delivered and ready for a Christmas celebration. Amanda came to our house 2 days before Christmas, to give us a personal tutorial about our new spa. Our family and friends had a wonderful time in our beautiful Hotsprings tub, and were looking forward to years of enjoyment. We will recommend Blue Oasis to everyone. And now we have new friends in Amanda and Brian!

Ma
Review №26

I miss seeing Amanda there! Employee was very helpful and pleasant! Need to get some solar fish in stock! They work great to warm the water without a solar cover!

Vi
Review №27

Im always more than happy with the services and pricing I receive. Very friendly and wonderful people to deal with that have always provided superior service.

Mi
Review №28

I reached out to Blue Oasis to get help with figuring out how to deal with my first pool in a home I bought a few months ago. I have learned more about pools, pumps, heaters, pool automation and general knowledge in the phone calls, E-Mails and in person visits from Amanda and Bryan that you can imagine!I am looking forward to many years of great service and they are putting in my new OMNI variable speed pump and automation system later this month!I recommend them 110%

Sh
Review №29

Outstanding! Used another pool service previously but Blue Oasis is very customer focused and took responsibility and immediately corrected an issue with our pool. I would highly recommend this business.

Ju
Review №30

As a Property Manager the most valuable asset you can have is a great vendor - that is exactly what Blue Oasis is. The customer service is amazing and Amanda ALWAYS makes time to help us out. I highly recommend them for all of your pool and spa needs. You will not be disappointed!

pr
Review №31

Amanda is very nice and helped me get what I needed this is my go to place for my pool needs.

Ke
Review №32

Absolutely the best pool & spa business in the Winchester, VA area.Family owned and they truly care about their customers.I am thankful for the true expertise that I received.If all businesses were operated like this one life would be so much better!Thank you

Ga
Review №33

Brian and his crew did a great job! Pool is clear, fresh and ready to go for the season! Thanks

El
Review №34

Very friendly and did a great job with our liner replacement. Highly recommend!

Na
Review №35

Great people!! They are so knowledgeable and are always there to help me with anything I need. Would highly recommend!!

Mi
Review №36

I had a great experience at their pool store great service they had everything I needed Blue Oasis is now my new pool supply store

Ri
Review №37

Great people, very knowledgeable, worked a copper plate issue on the spot...very reasonable...definitely glad I decided to use Blue Oasis.

St
Review №38

Great service from friendly, knowledgeable staff!

ta
Review №39

I will absolutely recommend Blue Oasis. They are helping me learn the proper mix of chemicals and going above and beyond. They have a lifetime customer in me.

he
Review №40

Amazing staff!!! They go above and beyond to make sure you have whatever you need. They have a customer for life.

em
Review №41

Great job took initiative and extremely responsive when requesting service.

SA
Review №42

Great service.....very helpful getting the pool clear and ready for swimming.....

Ph
Review №43

Great place! Very helpful!

Zo
Review №44

Everyone at Blue Oasis has been wonderful to us, we purchased our first hot tub and could not be more happier with the service! I would recommend them everytime

Da
Review №45

Dave closed and opened my pool this past 2 seasons and I was very impressed at his attention to detail. Folded my cover after opening it which no other company has ever done! Sandy was very helpful to me every time I stopped by the store. I would highly recommend them for pool service in the Winchester/Frederick County area.

St
Review №46

Owners and staff are very friendly, helpful and knowledgeable!

Cr
Review №47

Ive shopped there for my pool supplies fir many years. The staff is very knowledgeable!

Je
Review №48

Contacted them in April as I knew I needed a new motor, they responded to me phone calls and email, but strung me along until late May said sorry but we cant come out until July.....why waste my time (time I could have booked another contractor) if they didnt have time for the work....and this is the EXACT reason I called them in April to avoid a pool thats not open with a houseful of kids....NOT TRUSTWORTHY!!!

Ki
Review №49

Blue Oasis installed a pool liner for us, and were quick, efficient, and answered all of our questions. They clearly know their stuff, and I would absolutely trust them with our pool again in the future.

Je
Review №50

Amanda always helps us with our hot tub maintenance needs!

He
Review №51

I could not have asked for better service!! Brian at Daves Pool and Spa is extremely knowledgable and the price was more than fair, especially for ALL the things this guy did for us! Every year we would dread opening our pool, replacing filter sand and hoses, and last year we did not winterize out pool one bit. It sits directly under a black walnut tree and we thought the whole thing was unsalvagable. In the matter of a few hours, we had the pool we Always wanted! The next day, Brian returned, changed the filter sand and replaced the hoses, all with a smile and kind words. His wife, Amanda, works in the store, and she is professional and courteous and very helpful, no matter what your needs!! We need never dread the Memorial Day weekend start up again!! Thank You guys So Much!!!

Ro
Review №52

Blue Oasis came to my house on July 4th for a repair to honor a manufacturers warranty on a spa they didnt even sell! I was impressed with their knowledge of my tub system and how they efficiently identified and fixed the leak. I went to their showroom the next day to stock up on water treatments and they had everything I needed at prices comparable to or better than the internet.

Ch
Review №53

Great prices and very nice and helpful!

Er
Review №54

New owners are so helpful and knowledgeable. Shop local and support small businesses.

Ti
Review №55

Very friendly and helpful

Jo
Review №56

Very helpful

JR
Review №57

Great help

Information
20 Photos
57 Comments
4.8 Rating
  • Address:2436 Valley Ave, Winchester, VA 22601, United States
  • Site:http://yourblueoasis.com/
  • Phone:+1 540-667-3108
Categories
  • Hot tub store
  • Hot tub repair service
  • Swimming pool repair service
  • Swimming pool supply store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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