Great customer service with Mike. He took his time to help me with my needs for storage in the future. Clean facility. I would feel safe leaving my belongings there. Will rent soon!

What a clean & well run storage facilityI highly recommend using them! 👌

Nice place very clean .Good deal great service.

Poor service, rent increased by $18 after 3 months (with less than 30 days notice) no one is EVER available to answer the phone or in the office and they dont plow until after the fact.Go to Extra Space Storage, the manager lives on site.Theres no reason for this price gouging.

Customer service in the Windsor Locks location is terrible. Most horrible experience with customer service EVER. NO ONE IS EVER at this location. Office is ALWAYS CLOSED. And when I call the phone number thats listed, no one EVER answers. ALWAYS a recording for u to leave a message with property manager who NEVER gets back to u. Slso, im paying for a CLIMATE controlled unit in which the climate id NEVER CONTROLLED. Every time I go there the temperature is ALWAYS too hot. The customer services sucks

Credit were credit is due. I have to say Julie and her crew were awesome from the start! I had to rent a second unit months later and their service was as good if not better the second rental time. They were always attentive and cheerful,. What I did notice the compound was always very clean, if I ever need to store anything they will be my first choice. Great job Julie and crew! Thanks for your help

This is the second year I stored my auto in a large storage locker for the winter. Very secure, well maintained, all-weather security. Assuming I still have the auto next year, will do the same thing.

The storage unit was very clean, the hours are great and no one really bothers you while your there but are willing to help you out if needed. We were very happy here for the time we rented the unit.

Lady in front super nice and help us to find the right storage.

David was great! Friendly, helpful, and very accommodating. Highly recommend!

This place is awesome! The Property Manager is very professional and such a pleasure to work with. Great location! Great Prices! Exceptional Service! I would highly recommend this facility to my family,friends and anyone looking for a storage unit!

Ive been with the company for 13 years and storage here until a cube smart took over and a girl there at the desk is very helpful and nice person

Great experience. Nice staff decent prices

First time getting a storage unit and Julie was very helpful.So glad I went to CubeSmart!Thanks Julie

Julie was great! Friendly, helpful, and very accommodating. Highly recommend!

Jamia is a gem.

Far too expensive for my personal liking

First off, As a local Business Owner myself, I would like to say that i have been renting here for quite some time. I have several units and a handle of employees. My experience with this facility and Property Manager have always been PROFESSIONAL WITH EXCEPTION SERVICE. My staff has always had excellent service. I was shocked and appalled to see that someone had posted a bad review about this facility because there unit was over-locked and its obvious that they are taking their frustration out on the Property Manager, which is very unprofessional. I would like to share that I had my unit over-locked once because i forgot to make my payment by the 10th. I paid it right away and the lock was removed--no big deal. This is company policy and not the Property Manager. If you paid your bill on time, your unit would not be over-locked. Secondly, I just want to point out to Lori Co Ell l that its obvious you had a friend write a fake review to try and justify your review or your wrote it under another name ...and if i can tell im sure everyone can! You have truly shown everyone what type of person you truly are...unprofessional and vindictive.

The manager of this establishment is very kind and understanding. Great job Chris

Julie was super friendly and helpful. I would absolutely recommend this location!

Cubesmart in Windsor Locks CT in unethically (and perhaps illegally) forcing customers to purchase “tenant” insurance. When asked why the mandate I was told “because” which of course is no real answer. Then I was told it was to protect our things and that our HO insurance didn’t cover the storage bin which again is in true!! I was given a copy of the policy and was exetremely offended to read the first declaration of coverage that our property is covered if loss was caused by: “aircraft,sel-propelled missiles,or spacecraft — Really!!! This is a storage bin in Connecticut. Another insult said we were covered against “strikes, riots, or civil commotion “It also states that “visible signs of forcible entry must be evident”- if the lock on the door is cut and remove from premises that’s not considered forcible so we are also not covered—. Yes I am livid that cubesmart is smartly playing us but we were hard pressed to close on a house and needed to vacate our house. Just felt obligated to say something about this unfair practice. After this experience it UHaul from here on. Cubesmart needs to remove this fee from the due bill as damages of our property on their property is covered under our HO. Cubesmart should extend this bogus insurance to those who agree to it. Having no choice is unfair. Wish I could show u the policy!!! Oh and I could post if I didn’t give the Star they don’t deserve

Do not put your personal belongings here! I have never dealt with a more rude, unprofessional property manager in my life. Makes up her own rules as she goes. If you dont pay by the 10th of month they lock you out! I was told you can never speak to owners directly, even if under horrible circumstances. Dont go there, they are horrible!!!

Exceptional service from Christina as I needed a storage unit immediately due to a family emergency.I would rate 10 stars if I could!

Very professional service and clean units!Thx Julie!

The manager goes above and beyond to make sure any issues are corrected. You can count on her.

We have our experience with Julie at Windsor Locks Cubesmart.

Great place and staff to work with. Definitely pleasure

Mike is amazing to work with along with everyone who works there. Always kind and helpful.

The facility is ALWAYS super clean, feels safe and secure and the service is incomparable. Mike is the biggest help ever! Cannot say enough good things about this facility, the only one I’ll use.