This pharmacy is the best out of ALL walgreens locations. The store might be a little different. However, Ralph who is the manager has known me since I was able to start driving and getting my medications. They are always the most helpful and beneficial pharmacy. They can get backed up but if you speak to Ralph or Mr. Nguyen, they can help you with anything.

It was well worth the time and effort to travel from Lake Wales to Winter Haven to go to the Walgreens at 5545 Cypress Gardens. Well managed, FRIENDLY, HELPFUL employees. Thank you Chelsea and Josh.

The pharmacy manager decided that the prescription that was sent in for my Fiance was not needed. He is one week post op from back surgery and apparently the pharmacist doesnt think he needs his pain meds. The drs office called the pharmacy he then agreed to fill it but refused him good rx. told him he can pay the full amount for his pain meds. We have been dealing with this ongoing issue with this pharmacist prior to surgery and now post op. Sad my fiance goes to war comes back injured amd your pharmacy tells him to screw off.

My two-year-old takes two little cars with him everywhere he goes, he took them into this Walgreens the other day. I buy my products, everything is going fine, my son has his two cars in his hands the entire time that he always has that come from my house. I had a nice conversation with the cashier, she said nothing about the two little cars, she’s telling me how cute he was and asking how old he was etc etc. I get to my car and the manager runs out and told me that the cashier told her that she thinks my son took the two cars from the store. Look I understand them wanting to know because that’s something that could happen, he’s two years old. I assured her multiple times that I knew for a fact they were his two cars from home. Not only do they have his initials on them (because he takes them everywhere) but they were completely scratched up and heavily used, nothing that would’ve come new from the store. I had him in my arms the entire time and we never even went down a toy aisle, there’s no way he could’ve taken ANYTHING.I’m not upset at the manager who came out, she was very nice, what I am upset with is that the cashier had many opportunities to ask me nicely hey are those cars from the store or your house? or how about I ring those cars up for you that your kids holding? But the fact is that she had a nice conversation with me and then the second I left the store went up to the manager and told her that my son took the cars which he did not. The way she went about it really rubbed me the wrong way especially since I spend a ton of money at this store every week.

Went for a covid shot

Wasted 45 minutes after 7 am which is the opening time for the store waiting for a manager to arrive. I wasnt the only customer to walk away because no one could get in the store.

This location I usually love. Unfortunately my experience today with making a return was not great. Deborah was very unkind and rude. She got disrespectful towards me because she neglected to say that I had to put my rewards number in beforehand. This is very unfortunate as I usually love this location.

The lady who just cashed me out was EXTREMELY RUDE! Indian women. I won’t set foot back in there b/c of her! She huffed and puffed the whole time cashing me out. I purchased ONE THING! Then I asked for change. I said “May I please have back (2) $5, (1) $10. She said no. I said ok. May I have ones? She said no, I’m short “. Really? Saturday and a Walgreens doesn’t have change. She doesn’t say sorry. She didn’t give me my receipt. She was RUDE! Go somewhere else Winter Haven.

Very helpful and knowledgeable pharmacy.

Bad service the manager ir very rude in the foto service.

Great service always!

After a really long wait in the drive through, the pharmacy tech gave me the wrong price for the prescription. It wasnt until the next day that I realized they overcharged me by $200. When I explained it them they were very rude and unprofessional.The drive through always has a long wait. The hours of the pharmacy are too short for any person with a job to make.

I use to go to the one on 1st street but they treated me wrong, so i switched to this one and I love it.

Best pharmacy and pharmacist ever

The best attention in Winter Haven.

Friendly, fast