Had my first wax today with Emily. She was super nice and made the process super easy & relaxing. Missed a few spots but I have blonde hair so I can understand it’s hard to see. Definitely will be continuing going here!
I appreciate the professional atmosphere of this business. With an appointment, Im usually taken to the back within 5 min of arrival and my chosen wax specialist, Quaniqua, is always professional and courteous. The prices here seem a bit higher than some of your random places for waxing services such as nail salons etc. but Im willing to pay the extra few dollars for the clean professional atmosphere.I purchased the wax pass which I think was a great deal however I do not like the inability to track my uses and remaining balance within my account when scheduling an appointment.I recommend this place.
I had Vaness and she was amazing. It was my first time getting a Brazilian wax and she made me feel so at ease. The front desk worker was also amazing. Their professionalism is top notch. I will definitely be returning. Thank you for making this experience relaxing.
Good clean environment. Waxers are friendly. I wasnt fortunate to find a waxer I could consistently rely on. As soon as I would find a waxer I liked they were leaving (mostly to relocate to areas outside of the capitol region). There were quite a few newbies. My results just didnt last as long as I wanted. Im going to try laser hair removal as a result.
Have been going here for quite a while now and love them! I would recommend going to Zara she is the best. She does my Brazilian waxes and takes her sweet time getting all of my hairs out which also last longer than other waxes, love her!!
I love this center. Everyone is friendly and check-in and checkout is quick and efficient. My water Ashley is great and keeps me feeling super confident ❤
I got my eyebrows and lip waxed by Vanessa! She is so sweet and really makes you feel comfortable!! The front desk staff were quick with getting me checked in and out! Definitely recommend!!
Zara is amazing. She has fast hands, but still takes her time and never misses a hair. Stonebridge European wax Center is the only place I go and it’s because of Zara! 10/10 recommend
The staff was friendly but the waxing was awful. It barely removed anything and I still had to pay full price and go somewhere else the next day to get it done correctly. I would not recommend going here for wax services. Ill only do sugar waxing from now on
A great first time waxing, started with a Brazilian and was pretty happy everything came out so fast and with great results!
The Staff are amazing here. Very well organized and professional. I go to Marina who is absolutely amazing! She is very sweet and always makes me feel comfortable. It’s always a great experience coming here!
They seem very sweet, very clean, and professional the only bad thing about them is their service, well for me... I went in with bushy brows hoping to get them all clean and I came out with bushy brows! No change! I was really disappointed with the service but overall the technicians and staff are very sweet. :/
Amazing!Jennifer is awesome and made me feel very comfortable. I explained to her my last could bad experiences and she explained why their wax was different and better for sensitive skin. I have the best experience 👏🏽
First time customer and will definitely come back! Yessenia was very professional and did a great job on my brows. After I got my brows done Kayla from the front desk recommended some great products for me to use. 100% recommend!
Really clean environment. The front desk young lady really professional, helpfull, friendly. I have been using this place for over a year I definitely recommend it. The staff is also really professional and they make you feel really comfortable.
Zara at the Woodbridge VA location is amazing! She knew her stuff and made me feel extremely comfortable! This painful experience wasn’t so painful.
I love Shadonna she is the best by far!!! She is always professional and on time. Her bedside manner is amazing and always makes me feel comfortable each visit. We catch up and talk about how my hair is growing and proper products to use. I will always use her and give her experience 20 out 10 thats how really good she is. Thank you Shadonna and European Wax Center for the continuous cleanliness and professionalism you all carry daily. Thank you for all that you do to provide exquisite experience each time.
First time here! And my first time! I was very Nervous but JZ was amazing! She just knew what to say, very knowledgeable, i have my next appt schedule and i will be coming back to see her!
Been going here for years and I was so afraid to get a Brazilian but they did an amazing job. Shaddona is the bomb! Quick and easy. I will only get waxed from here on out.
I was very nervous since this was my first time waxing. I wasnt as bad as I initially thought. The young lady who took care of me wad very informative, advised me on what to do before, during and after services. I will return again.
Kennedy was so kind and helpful with the check-in and checking out! Madison was my waxer and she made me feel so comfortable and relaxed!! I was so nervous for no reason!!! Thank you girls!!!
I love European Wax Center in Woodbridge, VA! Shadonna is the absolute best! I moved out of state and continue to travel to get to her. I highly recommend all services!
I have up and down experiences here because i hate when they start tweezing even though its called WAX center. Tweezing causes ingrowns for me ijs.
I’ve gone to this location before and I just went yesterday to get a Brazilian with my fav Shadonna!! She’s super fast so It didn’t hurt, she talks to you throughout the service so you’re comfortable, she’s knowledgeable about the products and answers all your questions about waxing, and aftercare. I know she gets booked so I def recommend her but leave me a spot!! Thank you Shadonna ❤️
Just moved to Virginia and i went to the Woodbridge location. It was clean with great ladies assisting me through the entire process. ASK FOR JENNY! She was great and a great conversationalist. Before i knew it, i was done. Well worth the cost!
Shadonna is wonderful. She does an amazing job every time. Great, quick service. Personable and friendly.
First time getting a brazilian and my tech was absolutely great (I forgot her name, Im sorry). She was so nice, professional, yet friendly. The receptionist was also very helpful and friendly. The place was clean, and everyone was wearing their masks, love it! I already booked for my next appointment!
Love this location and my girl Shadonna always takes care of me. They adhere to all COVID rules so I feel very safe. I just moved but I will still drive all the way here to see them.
I had an amazing experience at this location from the check in process to the waxing! The receptionists were very sweet and informative. Kyanna was my waxer and she was phenomenal from start to finish. She was very gentle and informative. She talked me through the process step by step to prepare me for the waxing! I definitely recommend this location and booking Kyanna as your waxer.
I live this place. Everyone is so nice and understanding
Amazing!!! Jen is awesome and made me feel very comfortable. I have the best experience 👏🏽 Def be coming back!!!
Zara is amazing!!!! the best waxer hands down, she makes me feel so comfortable and does such an amazing job.
I have been at this location several times with no issues. I went today for a scheduled service and was turned around due to having my two children with me who had on masks. I am by no means blaming them for the policy but it should have been communicated on the website or reminder email that was sent. It was a huge inconvenience to travel there first thing in the cool morning air with children, only to not be able to receive service. I am extremely disappointed especially because I needed this service prior to going out of town. To management, please communicate your policy more clearly when confirming appointments.
Love this place the staff is so friendly and my waxer Marina is the best !
Excellent service. Very clean.
Staff are very professional and great at what they do.
My wife loves it there for as do I.
I send my wife here. Their services are really quick! You can tell the women here truly care about not only for the safety but the quality also given to their customers. I also will add the last time we went, our lady had a horrible attitude 😒 but hey we all have bad days so shes lucky enough Im still giving them 4 stars.
Well managed safety and sanitation procedures. Very friendly technicians. My first visit and I bought a prepaid package because they are all awesome! Yesenia is a sweetheart
Very friendly staff. Awesome experience
I am so impressed with my experience here today with Erica!!! I was skeptical about coming back due to some issues with previous appointments I’ve had but I chose Erica from all her great reviews! She was super sweet and welcoming! She made me feel so comfortable and complimented me several times. Quick and easy wax and she was very attentive to my questions and concerns. Already pre-booked with her for next time and am so excited to come back!
If you are looking for an outstanding waxer then Jennifer N. is for you. She was not in a hurry and double checked her work, very professional, and extremely courteous.
Yesenia was very nice and made me comfortable . I was so nervous on my first time getting waxed and although she tried to trick me a few times with conversation . I had a great experience . I thought it was going to hurt worse than what it did and it didn’t . I thank you so much for making my first wax great ! I feel like a brand new person ! See you soon
First time I came here I left with patches of hair on me to say it was my first time comming to this. And because of that I was iffy to come because even tho the specialist talked me through it I came home very un happy. So today I decided to come back and the wax specialist Marina was wonderful!!!! She took the time to make sure every hair was gone and that I was comfortable!!!! Because of her I will be coming back and she’s my go to waxer! If it wasn’t for her I wouldn’t had came back
Have been getting waxed for almost two years. Everytime the receptionist is always cheerful and the wax specialists really know their stuff. Alexis was very good..C
Booking online was pretty straightforward & when I got to my appointment Jennifer eased my nerves. It was my first time getting waxed and I decided to just skip straight to the Brazilian, she made me feel comfortable and made sure I was aware of all the steps in between. I am still a little confused on their memberships or packages that they offer but I already have my next appointment booked! Definitely definitely recommend, and whoever reads this be sure to use my first and last name for a referral (;
Jenny or “Jen” is definitely my go to waxer. She always walks me through every step and always makes sure that I am taken care of. My waxes are always easy and knows how to keep a conversation flowing. I am very impressed of the professionalism, I recommend Jenny for any service!
Courtney is amazing. I explained to her how I was transitioning to the area and found her through a google review. I had a Brazilian wax. She’s a perfectionist and I love it. Although I’ve been getting waxed for years, I haven’t had one in a while. She explained the process again so thoroughly and suggested after care. Again, she’s amazing. Thank you, Courtney!
Shadonna is the best! She’s really friendly and talked me through the whole thing. I’ve already booked my second appointment with her! This facility is very clean and the staff has always been friendly.
ShaDonna is amazing and does an amazing job!
I’ve been getting waxed here for about 8 months and I have nothing but great things to say. I’ve been waxed by Crystal, Cheyenne and Stacy. All 3 of them have different styles but all have been great. They are knowledgeable on the products. Stacy spent time explaining to me when and how to exfoliate and moisturize so my Brazilians can be less painful. I really love how Cheyenne does my eyebrows. Everyone makes you feel comfortable and does such a great job (quick and effective). The front desk staff is always friendly and professional.
Had a great first experience. They had a wide range of availability, deals and specials. The technicians were professional and knowledgeable. I felt at ease within minutes and was able to get back to my day quickly.
I only come to European Wax Center when my primary waxer is unavailable because they are overpriced. I had my appointment on 6/3 at 7:30 and due to social distancing I had to wait outside. Since I arrived at 7:28 I didn’t think I was going to be waiting in the heat for too long but I ended up waiting for 45 minutes. Girls that arrived 30 minutes after me were seen and finished before I even got to go in. When I did go in I got no compensation for the wait time or even a sincere apology even though I was seen so long after my appointment. The only upside to this is the waxer, Michelle was amazing and was a perfectionist.
I booked an appointment online, and due to a waxer being sick they were not able to accommodate me with the time that I booked my appt for. It is very inconvenient for me. Not only that but they claimed I have two profiles and that is why they were not able to contact me because they called a number that I haven’t used in years. IF that was the case, why not try my OTHER phone number to exhaust all ways to reschedule my appointment. Manager (average size older white woman with dark hair) was absolutely NO help whatsoever. & the front desk girl (heavy set white girl with dark hair) couldn’t even handle the issue without stuttering. This is unacceptable and UNPROFESSIONAL as I am so annoyed I even spent money with this company and they don’t even attempt to help their clients. A later appointment would not have worked with my schedule, hence why I booked it at the time I booked it for. I hope someone from corporate gets in touch with me.
Absolutely my go to! The products and personnel are awesome! You can also purchase packages where you can buy a certain amount of passes and pay monthly. I personally am a regular of Cheyenne and recommended her numerous times. She is very professional and will also make sure the products she recommends are specifically what YOU need!
My daughter and I love coming here! Jenn does our waxing and we love her! It’s never painful and our eyebrows look great!
My husband and I see Victoria. Back at the alexandria location we had gone through specialist like you go through clothes. Quite often because they couldn’t seem to keep their staff. The turn around was ridiculous. Luckily Victoria also works at Woodbridge and since w removed recently we decided to go see her there. The location is rough, it’s in a large plaza. The staff was super kind and attentive. They followed COVID-19 protocols, had me and others wait outside. Away from each other, took our temperatures. Texted us when they were ready and you could head inside. My husband and I realized this location is just as far if not farther due to the route we’d have to take but it’s worth it for the customer service!
Do not support this business. I made an appointment and received an email confirmation and a phone call from the center to confirm. When I showed up, they had me down for a totally different time and would not honor the appointment that they confirmed twice. I had to hire childcare to get to this appointment, so they wasted my time and money. UNACCEPTABLE. Take your business elsewhere.
Missed my appt by 10 minutes and they were able to squeeze me in with another tech. I was sketchy at first but Stacy was fantastic. Very knowledgeable, sweet and fast! Definitely will be going back to see her!
If you want quality service book with Courtney. Very precise and gentle. I went a good amount of weeks between wax and honestly it wasn’t so bad. Thanks For the wax Courtney and the advice 😉
Had my eyebrows and my 1st Brazilian wax done today and am hooked! When I walked in I let them know I was nervous about getting a Brazilian but the woman who checked me in assured me that its not as bad as you think. She really helped calm my nerves and was so helpful because I had questions!My technician was Courtney and she was the greatest. She kept me talking and let me know what was happening before she did anything. She also taught me so much about hair growth, waxing, skin care and even showed me how to fill in my eyebrows.The experience was way beyond anything I could have imagined in the best way possible. I will certainly be coming back and booking with Courtney. I highly recommend her if its your first time trying something new!
It would be nice to actually get a service. Their waxers are great but the management/system is a joke. I made an appointment for underarms and Brazilian waxing. They called to say my waxer is not available and can have me with another waxer a week before my appointment so I said okay and they just put me down for underarms. When I called back to add Brazilian waxing they agreed they can add the service. Mind you this was a week before my appointment time. The day before the appointment they called to say my waxer was unavailable, AGAIN. They said I could get underarms only when they said I could get both of the services a WEEK AGO. So I really needed to get a wax, made another appointment which they CANCELLED AGAIN A HOUR BEFORE THE APPOINTMENT. I appreciate calling me to let me know but I regret buying a pre-paid waxing at this place. I’ll go there to get my pre-paid waxing done that I paid for but the headache of rescheduling is a nightmare.
I was a customer for 2 years at the virginia location. One of the reasons, I use a national chain is because for ease of portability. I travel all the time, i used to be able to go to any center in US and they can pull up my accounts. Now three cities have reported issue pulling up my account. Why would I buy services or pases than???? Or even unlimited if they cannot even locate my account. Also this is another gripe I always had an issue with EUC. You cannot see how many passsesyou have on your online account. You are at the mercy of who ever tells you at the front desk. I just had two locations tells me on the phone that I have no passes when I just bought 10 and 8 passes before COVID 19.
We have had several different technicians, but Erica really stood out to me today...my daughter was gaving a hard day...completely unrelated to the appointment and she was super gentle and compassionate. The center is clean and professional. Always had a good experience. Highly recommended!
Today was my first European Wax Center experience. I was very nervous, but Courtney was absolutley amazing!! Her customer service was second to none. She answered all of my questions and provided me with the necessary knowledge about the entire waxing process and products to ensure that I receive the best outcome and long term results. My experience was so amazing that I end up purchasing an unlimited waxing package and a couple of products!! Thanks Courtney!!!
Very clean, knowledgeable about there products, and punctual.
All the waxers are great and friendly, however I LOVE seeing Zara. It’s almost effortless for her, she’s quick and knows how to make conversation to distract you. Ever since my first appointment with her I haven’t booked with another waxer.This place is great the receptionists are very friendly and the environment is very well cleaned and smells great all the time.
First time at the European Wax Center was a success!!!! The best leg waxing I have had thus far. They use hard wax which is way less painful than the paper. After this experience I will never get another wax at a nail shop unless thats the only thing available. Krissy is very professional and I would recommend her to everyone.
Courtney is amazing! She was quick, kind and made my first time getting a Brazilian way easier than I thought it would be. Thanks again!
Ask for my Stacy K., shes the best! She will get you smooth and pretty in no time! 😉👌🏽
Ive been coming here for little over a year now and I love it! The staff is super friendly, they take their time with their services and their products are awesome! Ive used their polish and its a must have!! Jennifer is my go-to waxer and she takes her time, is super professional and accommodates me with her schedule. Anyone looking to try out a recommendation waxer? Go to Jennifer! :)
This was my first time i have done allthe research but you really have to experience it yourself. The young lady who did my wax Jeanette was great. I would recommend this place to everyone or anyone interested in waxing.
Cheyenne is your girl for all your waxing needs. She has great energy all around. My eyebrows haven’t looked this good in years. She makes you feel comfortable and at ease, especially getting a Brazilian wax. She’s very knowledgeable in skin care and helped me get my skin under control. I have been to other waxers when I can’t get an appointment with her, but always regret it. Cheyenne is gifted at what she does! If I could give this place 100 stars I would!
Went to my appointment today,and I have my daughter with me was told that they dont allowed kid in the bldg.It would be nice to let customer know when making an appointment especially to those first time customers i drove 25 mins away to get to this appointment and just waste my time.
My first experience at European Wax Center did not leave me wanting to come back. However a friend recommended that I go see Krissy. I am very glad I reconsidered my decision. Not only was it much more comfortable but Krissy is friendly and her table side manner is extraordinary. She completely turned my experience around.
I just wanna say I love this wax centerIts always clean. The girls at the front desk are always so friendly! It was my first time getting waxed and it was painless for underarmsAnd the Brazilian was honestly not as painful as I thought It’d beI recommend to get Xiara, Marina or Andrap (although she’s not there anymore, if she comes back I highly recommend her !)
I’ve been going to this location for a while now and I love it! I usually get waxed by Xiara and she is amazing. She’s always helpful and professional and definitely knows what she is doing! 10/10
I love the atmosphere!! Its like family in there! Not only do you get educated about the products but also the process! Ivana is my favorite. She is truly a master of her craft! They all are about quality service from the front of the house to the back!
Very clean and taking every precaution to keep you safe
Ive gone to this location several times before and and finally I found Shadonna and have stuck with her ever since! She makes you feel so comfortable and goes beyond to make sure ALL the hair is gone! Which is obviously important. Trust me, give this girl a try you wont be disappointed.
I absolutely love Cheyenne she is a “brow goddess”. Shes been waxing me for over a year now. It is absolutely painless and shes so professional. I highly recommend her to anyone!!!I wish it wasn’t so hard to get an appointment with her!
I highly recommend coming to this center. The customer service has been great every time I came and the staff is very thorough with explaining everything. In addition, I also recommend booking with Courtney especially if you are being waxed for the first time or haven’t waxed in a while. Waxing can be painful but when I booked with her I didn’t feel much pain at all, plus she is very patient.
I got my long overdue eyebrow wax done with Xiara and she worked a miracle!! She even showed me how to fill in my brows and I was so shocked how easy it was. I will recommend her to anyone.
It was my first time waxing and the technician was very well informed very professional and very efficient.
Have been coming here for about a year no with Courtney! Love coming here. Highly recommend this place. And I live how they give you advice on how to take care of your skin after waxing service.
FYI IF YOU PURCHASE ONE OF THERE PRODUCTS, YOU CAN ONLY GET A REFUND IF THE MANAGER IS THERE, WHICH IS UNTIL 6 P.M. CLEARLY THIS WAS AN INTERNAL POLICY THEY MADE SINCE NOTHING IS WRITTEN STATING THAT. AFTER SPEAKING TO A RUDE EMPLOYEE, THAT DIDNT WANT TO GIVE ANY INFORMATION ABOUT THE COMPANYS NUMBERS, AND GAVE ME THE RUN AROUND TO NOT SPEAK TO THE MANAGER, I HAD TO LEAVE WORK (AGAIN) TO GET MY REFUND IMMEDIATELY. The only reason I might hold back from calling corporate and BBB is because the ladies that actually do the waxing, do a great job. Other than that, the manager needs proper training as well as the receptionists. Customers need to be informed that returns are only available WHEN ITS ON THE MANAGERS TIME AND WHEN ITS CONVENIENT FOR HER. THEY NEED A ASSISTANT MANAGER TO DO WHAT SHE CANT WHEN SHES NOT AVAILABLE.
Ive gone for a wax once before (at a different place of course) My first experience with waxing was an absolute nightmare, but I decided to give EWC a go. Krissy is the absolute best! She made sure I was comfortable the entire time and she is such a sweetheart. If I am ever back in the area I will definitely come back to this location to see her.
I have been here several times but today I was seen by a new girl. I told her three times that the wax was too hot. When she was done I noticed that she removed part of my skin on bikini line and I was bleeding. I was irritated because she knew I was bleeding but did mention it. She knew the wax was too hot and she left it on for too long and it raised part of my skin to the point that its a hole on my bikini line in one area. I put neosporin on when I got home and it burns. I will never come back.
I have never had a bad experience at the Woodbridge location. I would recommend this place to my family and friends. Ive been going here for over a year!!
I give this place two stars only because Zara is a great waxer. She actually comforts her clients and distract them with conversations. Unfortunately the unprofessional is unbearable and ridiculous now. I was notified for missed payments (I had no idea of) on the 23rd, they told me I would have 7 days and my waxer would be available in 6. I even call back the next day to make sure it’s from the 23rd.I get to my appointment ready to pay, only to be told my pass is cancelled even though I called twice to confirm that it was was 7 days from the 23rd. Then I waited for someone to answer the phone for 45mins with no answer, I had to go in person to confirm my appointment. It’s been incidents with miss scheduling. After my passes I will be gone.
Great customer service, great wax, just hate that the esthetician leave wax residue you have to clean off yourself. Other than that, really good visit and helpful staff.
When the store opened I participated in the free 45 minute service offer, as advertised for their jump start to the area. I have a salon I currently use for my waxing needs but wanted to consider this place specifically because of its location. Little did I know that the staff are not certified estheticians, merely they get trained through their job and the purpose for the 45 minutes of free services were for them to have practice on clients. This was never disclosed.This could have been forgiven but my experience with the actual service were terrible.Out of all the years I have had a wax, I have only ever had 1 ingrown hair. 2 weeks after my wax and I have too many to count, literally over 30. They are painful and not nice to look at either! I am so upset that I came here and swear to never return. I would recommend the same to you. Find a professional who will not butcher your skin!Staff were all nice... but being nice doing actually provide a service. You have to know what you are doing to get my stars.
Loved coming here since moving to VA. I would absolutely recommend EWC to my friends. The front staff is super nice and the ladies in the back are as well.
Highly recommended! See Krissy! I have been doing sugaring wax hair removal 8 months and wanted to switch to a place closer to my house and a new method. I was extremely nervous, but Krissy was awesome! She assured me that I was good in her hands. She did a wonderful job, and the hard wax was definitely LESS painful than sugaring. I barely felt anything and I have a very LOW pain tolerance. EWC also have a pretty cool points rewards system! I have already set my 4 week appointment to see Krissy again.
It was great service everyone is very friendly but I went to get my eyebrows done and they aren’t the same. Ones shorter then the other and ones thicker then the other. It’s like they didn’t care and just rushed.
Great place. Friendly staff and professional.
I have had wonderful experiences here. The staff is very friendly and even though I was super nervous the first time they talked me through everything and made it a very positive experience. I would recommend this location to all my friends and family.
My wax tech Daleta is extremely thorough. She makes sure she removes all of the strays and keeps my eyebrows natural looking like I want them.
An amazing experience!!! Clean establishment. Friendly staff. Great promotions for first time guests! They have a new customer for life!