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Chrysella Fine Jewelry and Diamonds
15101 Potomac Town Pl Suite 110, Woodbridge, VA 22191, United States
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Chrysella Fine Jewelry and Diamonds
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Dr
Review №1

Incredible, the entire experience went better than I would have imagined. The Chrysella team brought my vision to life in a perfect engagement ring. The 3D drawings helped ensure the ring was exactly as I described before casting. Hand-selecting the center diamond helped make the ring feel as much mine as it would be hers. Chrysella put this ring together faster and better than I hoped, I give this jeweler my highest recommendation.

Al
Review №2

First off, I want to say I am obsessed with my rings and I cannot stop starting at them.I went to Chrysella in search of getting a customized wedding band for me. I told them what my vision was and they knew exactly what I wanted. Not only did they create my wedding band but also updated my engagement ring with a new customized setting to match the band.I cannot thank Andrew enough. He was amazing and updated me throughout the process.I definitely recommend Chrysella to anyone in search of finding their dream ring and/or also their dream customized ring. My rings were ready within a month. I couldn’t believe how quickly they worked on them and delivered. Thank you so much!

Br
Review №3

We visited many jewelry stores looking for wedding bands. Once we stepped in Chrysellas we knew this was not like all the other jewelry stores we had been in. The quality of their jewelry, the knowledge of the staff and the customer service was evident from the start. We had a wedding band designed and created to match my engagement ring and purchased my husbands wedding band. Every step in the process was explained and communication was excellent. We would highly recommend Chrysella and promise you will not be disappointed.

Ab
Review №4

Great location, wide selection and top notch customer service. Family run business, Andrew’s mom did a wonderful job of helping me select something in my price range. I love that both Andrew and his mom were attentive and not pushy at all when it came to closing the deal. Would 10 outta 10 recommend this place to anyone who needs to purchase any jewelry. Thank you Chrysella for making my first fine jewelry experience a pleasant one!

Sh
Review №5

Absolutely blown away by Chrysella, Andrew and his beautiful family. I love supporting businesses that have started from smaller family endeavors. I felt like family as soon as I walked into their doors. I came to them unsure of exactly what I wanted, but that I wanted a completely different look from my current wedding ring set. I had some ideas I showed Andrew, and he very quickly went to two very simple, elegant, beautiful pieces that I absolutely adored.The customization process of my new wedding and engagement ring was such a quick turnaround. Needless to say everything came out flawlessly. I am blown away by the beauty, quality, simplicity, elegance and class of my new ring set… and apparently “push present”… which I didn’t realize was a thing! 😂If I could give more stars I would. Highly highly recommend Andrew and his family for any of your wedding/engagement ring needs, ring customization or anything similar. So happy!⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Av
Review №6

Highly recommend Chrysella if you want top quality diamonds that cannot be found elsewhere. Andrew takes pride in his work and is extremely patient and detailed in going over all the details throughout any purchase. The quality of the diamonds speak for themselves. Highly recommend!!

Me
Review №7

Amazing customer service! Helped my (now) husband through the customization process to create these 2 beautiful rings. Everyone is so friendly! Andrew is so helpful and accommodating and really walked my husband through the whole process. He already had 2 perfect stones to choose from when we went to pick my main stone. Highly recommend and we wont go anywhere else!

Go
Review №8

Andrew and the rest of his team are highly professional. My fiancé and I needed a wedding band completed in three weeks and Andrew got it done in two! We’re so pleased with his work, and we highly recommend Chrysella to anyone in the market for high quality jewelry.

Jo
Review №9

This is a great business. Andrew and his team went out of their way to demonstrate their knowledge, patience and understanding to us while creating a custom wedding ring. Their professionalism sets the bar for all other fine jewelers in the area. Don’t hesitate to stop in and ask all your questions. I am sure they will earn your business as they did mine now and in the future.Thanks TeamJohn & Catherine

Ja
Review №10

If you are looking to purchase beautiful Jewelry along with employees giving you the best customer service then look no further. Chrysella has it all plus more. This is the best Jewelry store I have ever been too. The employees here are super friendly, and very knowledgeable. I walked into Chrysella and was immediately greeted by Andrew and Neda. Both, Andrew and Neda customer service was exceptional. Not only did they help me find the perfect Jewelry, but they made my shopping experience so much fun. I will for sure be coming back here to shop.Big thanks to Andrew and Neda. You both are truly amazing!

Sh
Review №11

I love supporting family owned local small businesses and Nada has made sure I will return to her store. I needed my wedding rings resized and loved that they don’t send jewelry out to be worked on and are able to do it in their shop. Andrew resized my rings and made them look like brand new! Thank you Chrysella for the wonderful customer service and for making my rings look brand new!

St
Review №12

Chrysella created a custom engagement ring for us and we are thrilled with the outcome! Working with Andrew and Diana was a pure joy and they understood from the first meeting what we were looking for in our design. We loved the opportunity to meet with Andrew and see the 3D design he was able to create using specialized software before we made our final decisions on the design. They also worked with us to incorporate our existing diamond and ordered multiple colored stones so we could pick the exact stones/color to add to the setting. To say we are absolutely pleased with our ring is an understatement!!! We are still in awe of this beautiful, custom created engagement ring. Thank you Chrysella (& Andrew/Diana) for making our dream ring a reality!

je
Review №13

We came to have two special rings combined,My wife’s ring and her cousin who was like a mother to her and raised her, but sadly passed away from cancer. My wife inherited her ring, we handed both rings to Andrew who created a master peace. We’re so happy and excited how the ring turned out . The level of craftsmanship and professionalism is beyond good. Thank you to everyone one at chrysalis for the joy you have given us.Sincerely Jesse Hernandez

Br
Review №14

My grandmother recently passed away and I came into possession of her decades old class ring in rough shape. Given the condition of the ring and knowing theyre not magicians, I figured the ring would be moderately cleaned but WOW! They far exceeded my expectations and did an incredible job. It looks as good as new despite the years of dirt, wear and tear. They took excellent care of it, priced the restoration service very well and were so incredibly helpful and kind that theyve made me a loyal customer. Id searched and called a few different jewelry stores for this particular service before choosing Chrysella but my info call sealed the deal - Andrew was patient, KIND, friendly and very helpful. My drop-off and pickup were the same; the team is great and made me comfortable leaving such a sentimental piece in their care.Unrelated, they have GORGEOUS pieces. If youre in the market for anything from pearls to diamonds, the selection was beautiful. I highly recommend.

Br
Review №15

Truly wonderful customer service every visit to the store and an excellent buying experience. I had a ring custom made, every step I was updated on the progress, and the ring turned out better than I could have imagined. I highly recommend Chrysella for all your fine jewelry needs. I will definitely continue to give my business to Chrysella!

Da
Review №16

Exactly like others have said here, I too was blown away by Chrysella. Not only do they have the most amazing rings and top quality GIA certified diamonds but Andrew, Nada and Nathan made me feel like family. I just couldn’t believe how genuinely interested they were in helping me choose the perfect ring and patiently guided me through the process showing me the most amazing selection at unbelievable prices.Andrew even took the time to educate me on some history and fun facts about diamonds!!!When I walked trough the doors I was confused, rushed and didn’t really know where to start or what I wanted but they offered so much warmth and genuine interest that everything turned into a calm and fun experience and now I have the perfect ring which Andrew was able to have ready for me in record time!!!I fully recommend Chrysella for any and all your jewelry needs. I know I will always go to them!!!

Ju
Review №17

Beyond beautiful workmanship. I had my parents wedding band from 1947 enlarged. I had been very hesitant for a long time to trust a jeweler with the task. Chrysella had been highly recommended to me and I finally dropped my ring off. They did such an incredible job, you cannot see the cut and the original engraving is absolutely undisturbed. I will definitely be back to have more family heirlooms changed. If you want an exceptional jeweler with very reasonable prices, please check out Chrysella.

Pi
Review №18

Nader & the Chrysella team were amazing to work with when I was looking for an engagement ring. When I started this process, I had little knowledge of where to even begin, but Nader walked me through every step of the way to make a typically stressful experience for an important moment completely stress-free.The final product was this beautiful custom engagement ring that we couldn’t be happier with.Everything about my experience with Chrysella was A++ and I wouldnt hesitate to recommend them to friends and family.

Ro
Review №19

What an amazing experience!!! She said yes! And what a beautiful ring you made. Thank you thank you thank you!! 100% recommend getting your ring here. Customer service was amazing and the best selection of rings. Thank you again for everything.

Mi
Review №20

An absolute pleasure working with Andrew and his family. The work that went into rebuilding the ring I brought in is phenomenal! I just can’t say enough for the not the hospitality of everyone there but for the craftsmanship!!!Thank you so so much!

SS
Review №21

This store is run by a family of jewelers. It is a legacy business---that speaks for itself. They are so honest and patient, explaining options of what makes sense and how to get the best result. Integrity is hard to find. Andrew and Diana offer that and more. These are the only people I trust my jewelry with and I highly recommend them. You and your jewelry will be well cared for here, not just by Andrew and Diana, but by ALL the staff. They will earn your business and will appreciate and value YOU as a customer. Wonderful people, wonderful service!

Vi
Review №22

Would highly recommend going to Chrysella jewelry. Andrew helped me through the whole process of creating the perfect ring. They have a great selection and gave me a really good price on my purchase. Anytime I had a question Andrew would contact me back right away. Throughout the design process he really listened to my suggestions/changes to make everything look the way I wanted it. If I ever need any other jewelry I will go back Chrysella for sure.

Pa
Review №23

Very friendly staff who invests in helping you find exactly what you want and explain everything along the way. I knew very little and they helped me find an engagement ring that I cannot believe.Their work is beautiful and they do everything they can to help you find what’s right for you.

We
Review №24

I took a ring in for repair and I can’t say enough about their great work and phenomenal customer service. I was so impressed I took another ring there for repair as well. They do great professional work and are very friendly and accommodating. I highly recommend them!!

Da
Review №25

A few weeks ago I wanted to clean a family heirloom engagement ring, which had me looking for Jewelry stores in the area. I came upon this store based on the positive reviews. Im very happy that I did!From the moment I walked in, I was pleasantly greeted and offered assistance. From conversation with one of the employees, I learned that this was a small, family-owned business that genuinely wants to make a positive impact on peoples lives. They are in this business to help others create happy life-long memories.The cleaning was quick and the ring came out shining brighter than I have ever seen it before! While getting ready to pay, the employee said that the cleaning was completely free of charge, and then she offered me very reasonable rates in getting the ring resized if I needed it. I waited a few weeks to write this review because I was waiting until after I got engaged. My now fiancé loves her new engagement ring, and this store helped me make that possible.I will definitely be back when we choose our weddings bands. To any locals reading this, come here for all of your jewelery needs because you wont regret it. And if you live further away, making the trip over here is more than worth it.

Di
Review №26

It’s very comforting to feel good about leaving one’s precious gems to a Jewlery store that you just decide will care for your wedding rings. Besides the wonderful customer service, not feeling pressured and the detailed care taken on remedying my particular issue. I was thoroughly impressed with the results. I would highly recommend this establishment for fine jewelry and maintenance care.

Ke
Review №27

My experience at Chrysella was phenomenal. I went there to have a wedding set appraised (I scheduled an appointment in advance, and waited for the appraisal.). From the moment I stepped foot into the store, excellent service began with Nathan.I watched Andrew, the Gemologist, clean, steam, and look over the pieces prior to providing a detailed inspection, which resulted in an appraisal. Andrew explained various aspects of the inspection process to me as he performed them. This approach left me with no questions (I am also very familiar with my wedding set, so much of the information was confirmation.).I am very pleased with the service I received, and plan to take the set back for maintenance (I have a few loose stones) and periodic cleaning.

Jo
Review №28

I consulted with a number of different of jewelers in my effort to find the perfect ring, but Andrew stood out from the beginning. He went above and beyond to find the ideal stone and offered me a very fair price for it. I also needed the ring -- an entirely custom build -- quickly, and he made it happen.Andrew has a genuine passion for his work and is clearly an expert, but he also made the complexities of the process easy for me to understand. He was transparent throughout the process. I cannot recommend Chrysella more strongly.

Ja
Review №29

Andrew and his mother were amazing to work with!! They offered amazing services and described the process and diamond selection perfectly! I highly recommend this place to anyone buying any sort of jewelry, they work to your budget and try to accommodate your timeline as much as possible. I will definitely be going back for any jewelry I purchase in the future!! Thank you!!

Al
Review №30

My fiance had a STUNNING custom ring made for me here! They were able to create a fully customizable masterpiece in record time, which made the proposal all the more magical. The ring far surpasses my wildest dreams. They also insured the ring for one year, with one free ring sizing so that we knew it would fit and free ring cleanings included!!

Yu
Review №31

Big thanks to Nader and team for taking care of me with my wife’s wedding ring. He kept it straight and gave me honest prices/feedback on what I wanted within my budget. My wife loved the final product, and we’re forever thankful for Nader’s professionalism and work. Salute to Nader and team 🙏🏿🙏🏿🙏🏿

Ca
Review №32

Chrysella created a beautiful ring to celebrate our 30th anniversary with a truly unique sapphire and a lot of personal touches. This is a family-run business and they really care about their craft. Stay away from the malls and shop here with confidence. Youll get a gorgeous piece of jewelery at a fair price. The only hard part is making a decision.

Mi
Review №33

I cannot explain fully how amazing this Jeweler is!!Andrew at Chrysella helped us design the perfect wedding band,engagement band,and anniversary band for our 35th anniversary, as I had lost my diamond at work.It was a streamlined,easy,and enjoyable experience from the moment we walked through the door the very first time.It is a family owned business,and his mother is also a wonderful person,as well as the associate named NathanMy ring is unique and one of a kind.I have had multiple compliments and cannot stop looking at my hand!Their selection is vast and prices are extremely reasonable.You will be so happy if you choose them as your jeweler!

Mi
Review №34

One of the best ring experiences! My husband custom made my ring with the help of some amazing staff; Andrew, Nada, Nathan. Will recommend this store to anyone looking for rings and other jewelry. They will help you make the best decision for anyone.

La
Review №35

Timeless and absolutely stunning jewelry for any woman. Andrew and Nada helped my husband and I to pick a beautiful piece of jewelry that I love!! I look forward to working with them again in the future!!

Si
Review №36

My mom and I did an appraisal with Andrew and he was very helpful and kind, my mom even ended up buying a pendant because all of the jewelry looked so nice! So Id definitely encourage others to drop by if they ever want to get a piece of jewelry appraised or if they want to get something nice for a loved one.

Sa
Review №37

Chrysella is a wonderful, family-owned business that I highly recommend if you are looking for excellent service, quality & competitive pricing. I worked with Andrew to customize a beautiful ring & Im thrilled with the final result! Both the flawless workmanship & start-to -finish timeline exceeded my expectations.I chose Chrysella due to all their excellent reviews, & because I had such a professional, personal & excellent experience working with Andrew/Chrysella, I wish I could give them a 6 star rating, out of 5 stars!

Ma
Review №38

Chrysella is absolutely amazing! Andrew has done a phenomenal job with helping my fiance and I the perfect ring, design, and diamond. On my first day at Chrysella, I immediately knew that I wanted to work with Andrew in finding the perfect engagement ring. I had previously visited 4 other jewelers and Andrews service, attention to detail, and perfection had me choosing them. Thank you Chrysella for the wonderful experience!

Da
Review №39

Thank you Andrew and team. I appreciate the professionalism, care and outstanding work on the ring I ordered. Superb job. Thanks again.

je
Review №40

From the moment I walked in I felt valued as a customer! Prompt service and very professional yet down to earth. I came in for an appraisal and was attended to immediately. I will definitely return for future service and refer friends and family. Not your typical franchise Jewlery store, where you feel like a number. Thank you!

Th
Review №41

Stopping in at Chrysella was the best decision I could have made and I cannot recommend them enough. Andrew was great to work with and took the time to explain to me the most important qualities to look for when making a purchase. These discussions led me to purchasing a ring within my budget that I am absolutely thrilled about.Andrew was always prompt in his responses to my questions and truly values his customers. I highly recommend Chrysella and will certainly be coming back for future purchases.

Ti
Review №42

They have a great selection of high quality jewelry. Andrew was great and he helped me find the perfect birthday gift for my daughter. I will definitely come back again in the future.

St
Review №43

This was my first experience with Chrysella and although I did not go in expecting to need a repair, they were very courteous, and professional keeping me in the loop every step of the way of my repair. I am extremely grateful and appreciative of their honesty and the quality of work is perfect! This will be my go to jeweler!

Ma
Review №44

My husband and I recently went to Chrysella while price shopping for a new diamond. From the moment we walked in the door Andrew was welcoming. Andrew took his time to show us several stones and even contacted us later that day when he came across another option that he thought might fit our needs. There were two similar stones that I liked for different reasons and couldn’t decide between the them. Without prompting, Andrew suggested contacting the diamond cutter to see if it was possible to match the cut of one stone onto the diamond I preferred. He sent the diamond out to get cut without any pressure to purchase and said it was because he also liked the facet pattern (I can’t image many jewelers who would offer to do that). At that moment we knew whether we chose that stone or another, we wouldn’t do business anywhere else. When the stone was finished Andrew called us to come in and we were blown away. The diamond looked amazing! I left my rings to get the rhodium redone and have the new diamond placed in my setting. To our surprise, we received a call two days later and everything was finished because Andrew had rushed the order for us. To say he went above and beyond to provide quality customer service would be an understatement. He made the process memorable and in the end got us the ultimate diamond! The ring looks fantastic and we are excited to have found our new local jeweler!

M
Review №45

Recently, I needed GIA appraisals and was able to make an appointment and wait while they were completed, and learn a little as I observed. Andrew the Gemologist is personable, thorough, polite and extremely professional. Highly recommend

Na
Review №46

My fiancé proposed to me on July 26th, 2020 during sunrise at the beach and was given the most beautiful ring made at Chrysella! I was amazed at how stunning my ring was at first sight. Then I was impressed to learn about the entire process from my fiancé’s perspective! He explained to me that after visiting several jewelers he found Chrysella. At Chrysella’s he personally designed my ring—from the setting, to the diamond, to the amount of prongs, and color—he chose everything. He was in complete control from start to finish and ultimately designed the ring of my dreams. After he proposed we realized that my ring was a bit too big but we went straight to Chrysella’s the next day and left it to be fixed. Andrew was incredibly responsive and assured me that my ring would be ready as soon as possible. He stuck to his promise and I had my ring back in no time! For anyone looking for a personalized experience, Chrysella is the place to go. I can’t imagine a more perfect ring!

Th
Review №47

Andrew at Chrysella Fine Jewelry did an amazing job not only repairing some of our jewelry, but also custom designing and creating an accompaniment ring to my wedding set. The exquisite craftsmanship makes it a piece I will cherish forever. This family owned business is a trusted and excellent establishment to take your prized jewelry to. I am incredibly happy with the services provided.

Ri
Review №48

Excellent service and extremely helpful. Walked me through a watch appraisal and gave me great advice and knowledge on care and protection of my new Rolex. I have definitely found my forever jeweler.

Lu
Review №49

I highly recommend stopping by Chrysella! A several of my friends, coworkers, and acquaintances raved about the exceptional service that they received from Andrew. A few weeks back I learned that I needed Appraisals for my jewelry in order to be properly insured. I stopped by and Andrew educated me over how the appraisal process worked. I am very appreciative for Andrew’s educational approach as that made me feel very comfortable. He is extremely knowledgeable and humble - a desirable combination when choosing whom to invest in jewelry with. I highly recommend everyone to stop by and learn all about how Chrysella can help you!

Ga
Review №50

For custom jewelry, jewelry repair and even selling your jewelry, there is no better place! Exceptional customer service and very reasonable prices, their products are 1 of a kind and they stand behind their work. I wouldnt recommend any other place for your engagement rings, earrings, jewelry repair and sales.

J
Review №51

I visited Chrysella Fine Jewelry and Diamonds several days ago to have several items appraised while I waited. They are Phenomenal!! The space is clean and elegant; the customer service is superb. Andrew conducted my appraisals and my questions were answered in detail; Andrew is extremely knowledgeable of his craft!Thank You Chrysella for an awesome experience!I have a new Jeweler that is a trustworthy family owned business who cares!!

Ch
Review №52

Needed to replace my wifes missing diamond from her engagement ring. Saw the stellar reviews for Chrysella Jewelry so I took what was left of the ring. Family owned business that understands customer service. Sold me a beautiful GIA certified diamond at a very reasonable price. Set the diamond on my wifes ring and had it back to me when promised.

ba
Review №53

So glad to have found them. Friendly, helpful and competent. I went in to get one ring resized and ended up getting 2 resized, fixed, and cleaned! I forgot how beautiful they were when in top condition.

Di
Review №54

I am very glad to have found my new jeweler. From the moment we contacted Chrysella, our questions were answered, and they couldn’t have been nicer in working with us. Andrew graciously met with us and generously shared his expertise guiding us through an informative appraisal process. The store is beautifully laid out, the jewelry displayed for maximum viewing, and the selections are exquisite. All this with such warm friendly service - Chrysella is a must see for all your jewelry needs!

Ce
Review №55

Andrew was very pleasant and professional. Joy to work with, the diamond I decided was far better looking than any other options Ive looked at!

Ir
Review №56

Hands down the best jewelry store I’ve EVER been to. Nader was amazing to work with and talk to. Same thing goes to everyone else in the store. I’ve never had that type of great customer experience. I’ve already recommended Chrysella to people, but will continue to do so moving forward. If you need anything, Nader there to help you with any of your needs. As well as the whole staff!

Ra
Review №57

Cannot recommend this place enough. When I had trouble with several jewelers not having what I liked or trying to talk me into much more expensive options I emailed the owner and he told me “I’ll take care of you.” He was true to his word, not only did he beautifully reset my grandmothers diamond into a perfect setting of my choice, him and his staff took their time and helped me find the perfect band to go with my engagement ring. Encouraging me to try several options and look at each from every angle. In fact, what I though I was going to like, ended up being ugly and more expensive than what they recommended I try on with the engagement ring we picked. It was clear from the moment my fiancé and I walked in, everyone in their shop was at ease and all the staff were experts. They turned a stressful situation into a fun, enjoyable and exciting experience. I love that they are family owned and operated and that they clearly love what they do. Definitely worth the 45 minute drive, I’ll never go to another jeweler.

em
Review №58

Regardless of where you go, the decision as to which engagement ring to purchase is difficult and the prices are robust. There are plenty of chain stores that will gladly rip you off and take your money. If you want someone with impeccable taste, immeasurable patience and unfaltering honesty, Nader is your man. Chrysella is trustworthy, family owned business.I came in with heaps of questions, and told Nader I was shopping around for the best prices for an engagement ring. He was upfront and honest about the quality of different diamonds and helped me determine what option had the best value for us. He stayed open late and gave us phenomenal service through the entire process. His prices range in terms of what you are looking for, but he patiently teaches you about the quality, and shows it to you. I HIGHLY recommend Chrysella and guarantee you will leave satisfied and pleased with your purchase.

Jo
Review №59

First class. Andrew helped me design an elegant ring that is just out of this world. The entire process from start to finish was great! Thank you so much!

Am
Review №60

Where do I start? If I could give 100 stars I would! You can tell when a business genuinely cares about its customers, takes pride in the process, and really listens to the story behind the jewelry! Andrew and his team are amazing! They genuinely care about their customers, use only the best quality materials, and the attention to detail is exceptional! I won’t go anywhere else!

Li
Review №61

Always a wonderful experience with Andrew and everyone at Chrysella! Brought my engagement ring and custom wedding band in for tightening and cleaning- looks like the day we purchased them from Andrew over 5 years ago. Still a very happy customer & it feels like family when you come back. Highly recommend them as a trustworthy and talented jeweler.

Sa
Review №62

My boyfriend and me went to over 20 jewelry stores before finding Chrysella. As soon as we entered, we were greeted by Andrew. He made us feel so comfortable and we trusted his knowledge in diamonds as soon as we started talking to him. He worked with our budget and our time frame. He also showed us all the diamonds available with the highest quality possible in the price range we wanted. Basically he wanted the best for us and we could tell from how enthusiastically he showed us every single diamond no matter how many we wanted to look at. The whole process after was smooth. He helped my boyfriend customize the ring to exactly how he imagined it. Not only that, they even printed a 3D version of the ring for us to look at. They were fast, courteous and willing to do anything to make us happy at the end of the day. We really appreciate the time they took with us with helping us through every step of the process. Our dream ring and engagement would not be possible without you guys. I would 100% recommend you guys to all of our friends and family members. Thank you so much guys, especially Andrew for making our experience so relaxed and smooth.

Al
Review №63

I am extremely impressed with the quality of their products and with the overall experience they gave me. They make you feel like family and will go above and beyond to make sure you are well taken care of and satisfied. Highly recommended!

Ki
Review №64

I am extremely happy with my purchase. Andrew took great care of us and our experience overall was exceptional. Very warm and kind hearted family owned business. 100% recommend to anyone looking for beautiful jewelry pieces!

Me
Review №65

I took my wedding ring in for the diamond to be reset and the prongs fixed. They were so professional and friendly and did a fabulous job fixing my ring.They will be my go to jewelry store for everything!!!!

Gr
Review №66

My experience at Chrysella jewelry was elite to say the least. Andrew and his mom are so knowledgeable on everything jewelry and I’m so glad my husband and I went with them. They make every customer feel so welcomed and treat them like family (I saw how they interacted with every customer as they walked in). They were so informative, personable and passionate about everything. My husband (then boyfriend) and I were in the area and he suggested we go and see some rings and also get my ring size for future reference. We went in there with zero knowledge on diamonds. We first met Andrew and he was so nice and welcoming even after we told him we weren’t buying anything that day, we just wanted to get an idea of what will possibly look good on my finger. He took his time to explain everything there is to know about diamonds before someone should make a purchase. From clarity, to cut, to price to quality to appraisal. I mean he explained EVERYTHING. Fast forward months later we came back and met his mom, oh what a sweet and beautiful lady she is. She always said I was her daughter and she gave me all these amazing tips and advice because we usually stop by to say hello whenever we’re in the area. About a year later, we got our rings from them, and they customize everything too to your liking. I had my husband’s band engraved with our wedding date and it’s so beautiful. I would definitely recommend Chrysella jewelry to everyone. Oo and it’s family owned which is a plus for me!

Ka
Review №67

What amazing customer service!!! I came in at closing to have a necklace clasp replaced, and the jeweler fixed it on the spot with such care!! The staff was extremely kind and welcoming to my two small children and complemented them on their good behavior! My experience today was phenomenal and I look forward to purchasing my first item from them very soon!!

pe
Review №68

I researched several jewelers in the area to repair my engagement ring. my center stone had fallen out and I was a little skeptical about who to trust with the repair. After a few days and several reviews later, i took a leap of faith and visited Chrysella. The atmosphere was inviting and the customer service was top notch. Andrew introduced himself, inspected and complimented my ring and assured us he could handle the repair. i picked up my ring yesterday and for a piece thats eighteen years old, it looks brand new! Thank you Andrew and staff for being so personable and restoring my ring!

AN
Review №69

Very nice family owned jewelry spot! Exceptional customer service, very friendly and helpful, and it smells so good! Very clean and welcoming. Highly recommend!!!

CJ
Review №70

The entire process of buying my new ring was first class, personal, and heart felt the entire time!! I can’t say enough great things about how fun it was working with Diana and Andrew on designing my ring. A wedding ring has such sentimental value and I was actually very nervous to update my ring after 15 years of marriage. They never pressured me and held my hand the whole way. I highly recommend Chrysella and DND Jewelers!

OK
Review №71

A small but luxurious jewellery store featuring both unique and classic designs for engagement rings and wedding bands. Also features a nice collection of fine jewellery and high end pieces! Highly recommended ♥️

Ma
Review №72

I discovered Chrysella after doing a bit of research for reputable jewelry stores that perform jewelry repairs, and I’m so glad I did! I needed a number of rings re-sized, and upon entering the shop and talking to Andrew I could tell he was a professional craftsman. He and Nathan, who dealt with the financial aspects, were informative and professional from start to finish. The work was completed well within the projected time, and the rings not only were re-sized but beautifully shined up. I couldn’t be more pleased. I highly recommend this shop!

ju
Review №73

My sister shops here and led me on to this place. All I can say is WOW. What an experience! The jewelry is absolutely incredible and the customer service is exceptional. My only complaint is the parking. We had to park next to old navy and walk halfway across the center. There was not a single parking space available! Barring that the experience once we arrived was worth it!

To
Review №74

I went here with my wife (then fiance) back in late April.*Great customer service. The gentlemen who assisted us out was very nice and helpful. He walked us through all the options for my wedding band. I almost forgot I wanted Macushla written on it until he reminded me of how you can customize the ring! Loved seeing the digital renderings too of the ring you order. Very helpful.*Appreciated him walking through all the payment options as well. Didnt feel pressured to do anything.*Final product was amazing. Love my ring (and Im not a big jewelry guy).*Prices were fair. Good product.***Id definitely recommend this place to others.***

la
Review №75

This place is the best hands down! I only went in to ask about separating my bridal set that had been previously mended together by another company. I work in the ER and wanted my single band back. Andrew did not hesitate to help me. He assured me that he could separate it, as well as polish it up like new. WELL LET ME TELL YOU I feel like I have a new piece. He got it back before my next shift. I can only imagine the service you will get if you are looking for that special token of love. Dont waist your time on commercial jewelry, shop custom and quality at Chrysella.

Ju
Review №76

I went into Chrysella to look at engagement rings in October of 2020, and was a bit apprehensive about lookin for a new ring. Andrew and his mother listened to all of my requests, and offered many different options that were in my price range. I am so happy with the ring that we ended up choosing. We went back in December and Andrew was kind enough to offer to resize our ring and adjust it to my fiancés liking free of charge. I was completely at ease throughout the entirety of the shopping process, and am so happy that I chose to get my fiance her ring at Chrysella.

Be
Review №77

They took great care of my engagement ring and brought it back to its former beauty. In fact, I think it looks better than when I first got it. The customer service is excellent and personable. I highly recommend.

El
Review №78

Amazing, personalized customer service. Nader has a wealth of knowledge and years of experience working with diamonds. Was able to teach me keys to creating the perfect ring in a manner that was easy for me to follow. Look forward to working with this company for all of my future jewelry purchases.

Lo
Review №79

I would give more stars if that were possible. From the moment We walked into the store and throughout the whole process they made us feel valued. I had old rings that had stones that were in a bad setting and we wanted to see about getting a custom ring made. Andrew showed me different options until I found the one I liked.Anyone could have made me a ring, but having it made by such neat people with so much care and attention to detail means so much more to me. The quality of his work shows in the final product. I feel like we have made new friends and will not hesitate to do any future jewelry business with them. I look forward to having my ring cleaned and checked just to have a reason to stop by and say hi.I LOVE my ring!

Ja
Review №80

Erica & I purchased our wedding bands from the Woodbridge location and we could not be happier. Not only did the wedding bands themselves surpass our expectations, the incredible service we were given did as well. From the moment we walked into the door we were treated like family. Going forward Erica & I will be going to Chrysella for our future jewelry needs.

Ka
Review №81

Absolutely love this place and the good people that run it. I worked with Andrew on a one of a kind engagement ring for my now fiancée. We began working together over a 6 month span right around when time the pandemic started to create a custom engagement ring that exceeded all of my expectations. Andrew had many great ideas to complement what I ideas I had in mind and made sure I was informed and happy throughout the process. Andrew has the best customer service and his attention to detail on his work is second to no one. I appreciate everything he has done for us. We will only be using Andrew in the future for our custom jewelry needs. Thank you so much!

Pr
Review №82

The selection of rings here are just beautiful. My boyfriend and I stopped by one day after dinner to just browse. I ended up trying a few on and mentioned how I had a ring that belonged to my mom that I some how wanted to incorporate into a piece of jewelry. Andrew told us how they do a lot of custom made things in the store. A few days later we came back with the ring to just see what could be done but I ended up falling in love with a ring. Andrew explained the process for what they do in this shop to make everything one of a kind for your special someone. The ring is all designed on the computer and then 3d printed, so you can see what youre getting before anything. Andrew was very helpful at explaining the cut, quality, clarity, all those fancy jeweler terms so we can get exactly what we wanted. We never felt pressured into buying anything and that felt great. In the 3 shops we looked at this one was by far the cleanest, best customer service, nicest and just best place to go. My ring is currently being made, but below is a picture of what it is going to kinda look like. I cant wait to get it. THANK YOU FOR GIVING ME EXACTLY WHAT I WANTED ANDREW!!!

Du
Review №83

Andrew and his family truly care. They will walk with you two miles if it means they can make you happy and satisfied with your purchase or custom piece. Small or large dreams they really come true at this niche custom jeweler. All items are created with the best standards in mind. Paperwork and values are true and well worth the process. Trust and confidence is important to them, when you leave each time is not goodbye it’s until we see you again.

Ni
Review №84

I recommend Chrysella Fine Jewelry to everyone ! The owner is very personable, caring and kind hearted. He hand made a pendant with my family’s motto (#CarterStrong) after I shared the story of losing both of my grandparents to Covid last year. I gifted it to my mother and it touched her heart dearly. They’ve definitely earned a lifetime supporter!

An
Review №85

If you’re looking to propose and you’re shopping anywhere other than Chrysellas, STOP. I had been shopping around all the jewelry stores and nothing about the process felt easy or personal. At Chrysellas you can create the perfect ring for her and they make it so easy. I never imagined being able to visualize and make the perfect ring. They have endless options for you to customize your ring and make it special. I was able to make the ring of her dreams for no more than I would pay for a ring out of a display case at a jewelry store. I can’t imagine a better experience in ring buying.

Lo
Review №86

Absolutely amazing experience! They were so helpful in crafting the perfect ring for my fiancé and made it happen in the timing I needed! Highly recommend these guys!

He
Review №87

Great experience. Friendly, knowledgeable, and easy to work with. Highly recommended!

No
Review №88

I highly recommend Chrysella Fine Jewelry to anyone looking to purchase that piece of jewelry that will change a loved ones life. Andrew made this stressful process smooth, educational, and exciting. I never felt the pressure of purchasing more than I needed or could afford. He kept the product in my price range and customized it exactly the way I wanted without resistance. They completed my engagement ring under the estimated time range and the quality is superb. I appreciate the professionalism and service I received. Without a doubt, I will return for all future purchases of jewelry. Might I add, this ring sparkles like no other I’ve seen. I will post again after I pop the question. Thank you Andrew and all the Chrysella employees who worked on my ring!

na
Review №89

Buying an engagement ring was a whole new experience for me. I had no clue where to go. Did some research online and came up with several places to check out. Chrysella was the first place we went to and ultimately was the only one we needed to go to. Selection and personal service was top notch. Didnt feel rushed or pressured. Andrew took his time and showed us options and gave us tons of honest information. Through out the process they have been communicative and maintained the personal touch. Very pleased with what we bought and the whole process.

Ed
Review №90

I walked in looking for wedding bands and wasn’t disappointed. Not only do they have a beautiful selection but the service & advice is excellent!Andrew and his mother provided great advice and give honest opinions even if it means “less profit”.Great experience and service!!! I’d also went in to Chrysella a year before with my brother who sold his bands to them and I’d remembered their great customer service which is why I decided to go back and buy our bands from them. We will always go back to Chrysella for all of my jewelry needs!

ce
Review №91

Super friendly, professional, and overall a great experience! Will definitely be back!

Ch
Review №92

I was thoroughly impressed by the customer service and knowledge. I wanted to appraise a ring my grandmother gave me 40 years ago before passing it on to my son to use as an engagement ring. I was expecting the appraisal to happen in a back room while I waited. Instead, Andrew invited me to the appraisal room (socially distanced!) and talked to me about the ring as he examined it. Andrew also cleaned and polished the ring so it would look amazing for the proposal. His superior customer service was matched by his jewelry knowledge and professionalism. The store may not be large like other big name chain stores, but their jewelry selection was clearly superior and I will take knowledge, trust and confidence any day. Thank you for an excellent experience.

Ms
Review №93

I came to Chrysella to get the clasp on my necklace fixed. They were able to fix it right on the spot. Andrew steamed cleaned my necklace before returning it back to me and made it look like new. Nathan and Andrew were both extremely helpful and wonderful. I will definitely be back!!!

Th
Review №94

We had a set of large diamonds that Chrysella redesigned into a magnificent unique dinner ring that is more Amazing than any European Crown Jewels. Thank you

Ro
Review №95

I went into Chrysella looking for an estimate on jewelry I had to sell and I left with a wealth of helpful advice. They were under no obligation to give me such time but they really cared about helping me walk through and understand what options were available to me. A great place and I definitely am coming back to Chrysella when I’m in the market to purchase. They value relationships with their customers.

Mi
Review №96

Absolutely love love love my Chrysella rings! My fiancé chose Chrysella to help him design and create my engagement ring. I was also blessed to receive a second ring designed by Andrew. Andrew and his family are so personable and patient with the process. You will certainly have one of a kind pieces of jewelry. My pieces are delicate, unique and timeless. I could not be more happy and continue to share with my family and friends.

Jo
Review №97

Fantastic experience, quick and professional appraisal. Would definitely refer friends and family.2 thumbs up!!!

St
Review №98

Andrew made this whole process so easy. We were looking for a wedding band and he helped us every step of the way. He even professionally cleaned her engagement ring and showed her how it was done. A family owned business that takes it very seriously and helps with all your questions. 100% recommend!!

Va
Review №99

I worked with Andrew to craft a custom engagement ring for my now-fiancee. I had visited other jewelers to find a partner I can trust and rely on, since I’m not familiar with buying jewelry, and was quickly frustrated by the lack of transparency that unfortunately seems to be common practice in the industry.Andrew put all my concerns to rest and distinguished himself from the competition in a number of ways:- He patiently explained the variables that go into evaluating the quality of a gemstone- He provided several tasteful suggestions on how to develop and enrich the ring design- He communicated reliable pricing and time estimates for different design options- He shared image renders and a physical prototype of the final product in advance to ensure that everything was exactly rightWorking with Andrew left me feeling confident in every step of the process, from initial design to final delivery, and ultimately led to an engagement ring that was beyond my fiancee’s wildest dreams! I will not hesitate to return to Andrew and the rest of the Chrysella team for any other jewelry needs in the future.

Tr
Review №100

My mother called me out of the blue to meet her at Chrysella so she can show me this piece of jewelry that she fell inlove with. Luckily, I was in the area. The minute I saw the ring, I fell inlove with it too!! Fine craftsmanship and the design is one of a kind. I got the ring for her.The owner is very friendly. His mom was there helping him too. He showed me this gorgeous opal ring, i tried it on and I didnt remove it from my finger anymore. It is so pretty that I am thinking of having a matching earrings made by them too. But that has to wait for now.I highly recommend this store. I will give it 100%. I am fully satisfied with their products and the owners are very warm and so nice to talk to. Chrysella is a family owned business. Let’s support small businesses!!

Information
100 Photos
100 Comments
5 Rating
  • Address:15101 Potomac Town Pl Suite 110, Woodbridge, VA 22191, United States
  • Site:http://chrysella.com/
  • Phone:+1 571-402-7649
Categories
  • Diamond dealer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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