Joe at the Hardscape Exchange has been nothing but superior when it comes to getting my pavers selected, ordered and delivered. His overall friendly and professional demeanor helped me since I had no idea what I wanted!! I live in Southern Maryland which is a hike to Woodbridge. He was very accommodating with a day and time that fit my schedule for me to come see his product. Once I made my decision the ordering process was quick and easy. He quoted my order to be delivered in 10 business days...I got it in 4! All was well until we miscalculated and didnt order enough. I was on the phone on Thursday night and Joe just happened to have what I needed at the yard. They were delivered on Saturday which allowed my job to not fall way behind schedule.I HIGHLY recommend checking out the Hardscape Exchange for your paver needs. They have a great selection. Their display gives you a very accurate view of what things look like. I feel confident you will be just as pleased as I am.
Great customer service! Ordered supplies for a job at my home and received them within no time at all!
Hardscape Exchange is the best company I could find in NoVA area for my patio needs. Quality product delivered on time and at the best price that no competitor could match. More importantly, just outstanding customer service from Joe -- very responsive to clients needs, timely communication, and answering all my questions. Anyone can sell a product, but the customer service and focus on customer satisfaction is what makes Hardscape Exchange stand out. Thank you!
Could not recommend more. Not only cheaper and faster delivery than everyone else (including the big guys), but also very professional and courteous customer service. Will use again and again.
I recently worked with Joe to order materials for a paver patio that Im attempting to DIY. Joe was not only extremely nice, but he even took the time to help me determine exact measurements for sand and pavers. He also referred me to use my local hardware store for select materials when it didnt make sense financially to purchase those from him. I did not need the material delivered for a few weeks after purchase, so he said he would call me the week of to schedule delivery. He called as promised, and then followed up via text notifying me of delivery. His drivers were prompt and arrived exactly as he said. My experience with him and this company could not have been any better. What a delight to have great customer service on a project that could prove very stressful.